Creating a Culture That Creates Engagement. Presented by Mike Neill President, Michael Neill & Associates
|
|
- Daniel Anderson
- 6 years ago
- Views:
Transcription
1 Creating a Culture That Creates Engagement Presented by Mike Neill President, Michael Neill & Associates
2 Your Presenter Michael Neill Mike is the president and founder of Michael Neill & Associates, Inc., which specializes in: Sales and Service Culture Development and program deployment Leadership Development Performance Coaching Development Management Development Internal Service Surveys Employee Satisfaction Surveys Member Effort Surveys Mike has authored two books, Creating and Maintaining a Credit Union Sales and Service Culture and Coaching for Maximum Performance. He is also the author of the most popular research work in the history of The Filene Research Institute, "Attributes Common Among High Performing Managers. and the recently released, Attributes and Skills Common Among High Performing Credit Union Sales and Service Performers.
3 Member Experience Fact! Members will never love your credit union until the employees love it first.
4 Missional Leadership Creates Employee Engagement Engagement The state of emotional and intellectual commitment to an organization or group producing behavior that will help fulfill an organization's promises to customers - and, in so doing, improve business results. Hewitt Associates
5 Question What percentage of employees say they are disengaged in their work? 30% 45% 55%
6 The Challenge in Engaging Employees For years, employee engagement scores have declined despite the millions of dollars companies invest to boost sagging workforce morale. Forbes Magazine 55% of employees say they are disengaged in the work of their organization 16% of employees say they are actively disengaged Gallup Group Research Definition of Actively Disengaged They are CAVE dwellers "Consistently Against Virtually Everything
7 Financial Performance and Engagement are linked Increased engagement Leads to 2-3% increase in operating margin while a reduction in engagement results in a 1-2% decrease in both operating margin and net profit Gallup's calculations Actively disengaged employees cost the American economy up to $350 billion per year in lost productivity
8 How Does It Work? When trust, values and a purpose-driven mission guide leadership decision-making and behavior, they give rise to a highly inspired group of super-engaged employees. Super-engaged employees exhibit many more specific engagement traits Willingness to put in a great deal of extra effort, Increased loyalty Greater willingness to recommend their company as an employer of choice Efforts to inspire others in the company Forbes Magazine A Quick Test of Engagement
9 Engaged Vs. Disengaged The Cult of the MSR Beware The Stare Can we be out-served by fast food restaurant? Every day we can see the difference in those who are engaged vs. disengaged How can I brand with behaviors that are not in alignment with mission?
10 Question A) Which of these factors contribute significantly to employee disengagement? B) Lack of understanding of the organizations, Big Picture. C) Lack of understanding how their job is critical to the success of the organization. D) Lack of recognition. E) All the Above
11 Selected Factors Contributing to Employee Disengagement Lack of understanding of the organizations, Big Picture. Lack of understanding how their job is critical to the success of the organization. Lack of recognition. Ineffective Performance Evaluation system. Their input is not sought or valued.
12 Factors Contributing to Employee Engagement Survey conducted by Peter Barron Stark. 281 companies and over 970,500 employees
13 Selected Factors Contributing to Employee Engagement A Compelling, Positive Mission with Clear Goals Communication Hiring the Right People Teamwork Continuous Improvement and Innovation Recognizing and Rewarding Performance Accountability
14 Working Definitions Outcome Based Leadership The leader has a primary focus on the desired outcomes and leads to develop an organization that will produce the outcomes Missional Leadership The leader has a primary focus on the purpose of the organization, relative to those it serves, and leads to develop an organization that will fulfill purpose The cool thing is you will also be very successful as measured by financial performance measures
15 The Three Drivers of Engagement Trust From Missional Leadership Can I believe you to be authentic? Values What is important to the organization? Purpose-Driven Mission A behavioral driver that is bigger than simply making money
16 Question True for False: Research shows that high performing credit union employees have more thinking in common with those who work at the Red Cross than those who work for a bank? A) True B) False
17 The Need for Missional Leadership Our Filene Research indicates High performers in credit unions are NOT: Motivated by numbers Motivated by winning Motivated by competition High performers in credit unions ARE: Motivated by serving Motivated by recognition Very secure with their belief system They DO: Have more in common with those who work for the Red Cross than those who work for a bank.
18 The Call to Missional Leadership The current generation of new hires has a significant desire for authenticity, and the cooperative mindset. True success is based in providing value and receiving return from it This is who we are Not for profit, not for charity but for service.
19 Missional Leaders Create and communicate a compelling mission Transform behaviors in alignment with mission Don t facilitate institutional effort equity Have a commitment to both internal and external service Move the organization from over-managing to coaching
20 Tools Internal Service Survey Measures and Improves Internal Service Behaviors of individuals Departmental service delivery (ease of use) Allow for process improvement suggestions Employee Engagement (Employee Net Promoter)
21
EMPLOYEE ENGAGEMENT & HOW MANAGERS IMPACT IT. November 2013
EMPLOYEE ENGAGEMENT & HOW MANAGERS IMPACT IT November 2013 WE ARE SO GLAD YOU ARE HERE! M I K E & TA N S L E Y YOUR HOSTS THINK. DO. CHANGE. AND THE WINNER IS CONGRATULATIONS NUVISTA CREDIT UNION! MISSIONAL
More informationWHY EMPLOYEE ENGAGEMENT MATTERS. Kathy Bowersox
WHY EMPLOYEE ENGAGEMENT MATTERS By Kathy Bowersox Are your employees engaged? Do you know if they are? Do you care? How relevant is employee engagement in terms of business success? In a word, VERY! If
More informationThe Role of the Manager in Impacting Employee Engagement. Presented by: Kerry Liberman, President People Perspectives LLC
The Role of the Manager in Impacting Employee Engagement Presented by: Kerry Liberman, President People Perspectives LLC 1 What is Employee Engagement? Willingness of employees to exert discretionary effort
More informationBUILDING A CULTURE OF ENGAGEMENT: THE IMPORTANCE OF SENIOR LEADERSHIP
BUILDING A CULTURE OF ENGAGEMENT: THE IMPORTANCE OF SENIOR LEADERSHIP Dale Carnegie Training White Paper Copyright 2012 Dale Carnegie & Associates, Inc. All rights reserved. Senior_leadership_121412_wp
More informationEnergize and Engage: How Inclusion Supercharges Employee Satisfaction and Performance
1 Energize and Engage: How Inclusion Supercharges Employee Satisfaction and Performance Scott D. Ferrin, SPHR, PMP Alaska State Conference Anchorage, AK May 13, 2014 2 I love Alaska! 3 Thinking of you!
More informationSuccession Matters. Effective succession management planning. Part one of the Succession Matters series.
Succession Matters Effective succession management planning. Part one of the Succession Matters series. About the study. A global survey was commissioned by Korn Ferry and conducted by Hanover Research
More informationWinning the Millennials: The Roles of HR and Senior Management
Winning the Millennials: The Roles of HR and Senior Management Shira Harrington Founder & President, Purposeful Hire Employee Disengagement is Rising 72% US employees who are disengaged or actively disengaged
More informationThe Powerful Act of Coaching Employees Profiles International, Inc. All rights reserved.
Who We Are Profiles International Help clients gain competitive advantage by tapping the talents of their people. We provide the necessary information for leaders to coach, manage, and motivate their teams.
More informationThe Value of Employee Engagement. A Guide to Discovering the Business Impact of High-Engagement Employees
A Guide to Discovering the Business Impact of High-Engagement Employees Introduction Today s business leaders are faced with many challenges brought on by recent economic, technological, demographic, and
More informationEmployee Engagement. Listen Coach Take Action. Presented by: Andrew Park and Sandra Tamburino
Employee Engagement Listen Coach Take Action Presented by: Andrew Park and Sandra Tamburino Employee Engagement August 21, 2014 2014 InMoment, Inc. 1 Employee Engagement Employee Engagement: Listen Coach
More informationemployee engagement material minds
employee engagement material minds employee engagement 2 background Have you ever worked for a manager who inspires you, one who you would follow to the ends of the earth and for whom you would put in
More informationEmployee Engagement. Dollars & Sense
Employee Engagement Dollars & Sense The Essentials The extent to which employees believe in what they do, feel valued for it, and are willing to spend their intellectual effort to make the organization
More informationThe key to LASTING motivation WHITEPAPER MOTIVATION FACTOR / WHITEPAPER
The key to LASTING motivation WHITEPAPER MOTIVATION FACTOR / WHITEPAPER WHITEPAPER THE BUSINESS CASE FOR ENGAGEMENT More productive, more innovative Gallup research has shown that engaged employees are
More informationEMPLOYMENT LIFE CYCLE
Engaging and Retaining Employees through the EMPLOYMENT LIFE CYCLE Presented by: Shellie Haroski, SPHR, SHRM-SCP Assessing Engagement 1. List what works well to engage your employees 2. List areas of opportunity
More informationMake Your Presentation More Interesting
1 Make Your Presentation More Interesting As you know there are three major principles for Presentation Mastery, and one of the three is to Energize so that your presentation is interesting to your audience.
More informationTEAM MEMBER ENGAGEMENT
TEAM MEMBER ENGAGEMENT INCREASING ENGAGEMENT WORKSHOP TOPICS Definitions Models Table Discussions Measurement Strategies for increasing engagement Challenge: What will I do differently to increase engagement?
More informationWhat the most. successful. CEOs know SHAPE FINANCIAL PERFORMANCE
What the most successful CEOs know H O W I N T E R N A L C E O C O M M U N I C AT I O N S SHAPE FINANCIAL PERFORMANCE In today s pressure cooker of a business world, there s an under-used resource many
More informationOrganizational Culture by Design Not Default. Greg Honey and Peter Mayne Farm Credit Canada
Organizational Culture by Design Not Default Greg Honey and Peter Mayne Farm Credit Canada What we ll cover today 1. What does it mean to have a culture by design? 2. How did FCC go about transforming
More informationBUILDING CREDIBILITY. For internal use only
BUILDING CREDIBILITY Overview Topic Overview Being a credible business partner is critical to our ability to lead and develop trusted relationships, as well as to influence and deliver results. A key element
More informationNPELRA All Rights Reserved 1
Transitioning from an Entitlement Culture TO A HIGH PERFORMANCE WORKPLACE TRANSFORMATIONAL LEADERS UNDERSTAND THAT HIGH PERFORMANCE ORGANIZATIONS ARE THE PRODUCT OF AN ORGANIZATIONAL CULTURE THAT: unleashes
More informationAuthentic Branding: What, Why, and How
Authentic Branding: What, Why, and How Understand relationships, understand brand We relate to organizations just like we relate to people. Think of someone you know and your relationship with them: When
More informationCompeting through People: Building a Strategy-Capable Organization
Competing through People: Building a Strategy-Capable Organization People are your most valuable asset Michael Couch & Associates Inc. 2010 All Rights Reserved. www.mcassociatesinc.com 2 Most Valuable
More informationWorkplace. State of the American. The State of the American Workplace ANNAMARIE MANN. Workplace Analytics Practice Manager
The State of the American Workplace State of the American ANNAMARIE MANN Workplace Workplace Analytics Practice Manager 2 Copyright 2017 Gallup, Inc. All rights reserved. The key to an organization s growth
More informationENGAGE BY STAGE. Research Report. Understanding how career stage affects employee engagement
ENGAGE BY STAGE Research Report Understanding how career stage affects employee engagement BEYOND AGES: Engaging Employees at All Career Stages While companies tend to default to age as the driver in engaging
More informationBuilding Relationships with Key Stakeholders
Building Relationships with Key Stakeholders Inspiring Executive Excellence Beyond the Pace of Change Facilitator: Rick Hernandez President & CEO Syntesis Global, LLC rickh@syntesisglobal.com 1 Syntesis
More informationHow to Foster Employee Employee Engagement Through E-LearningLearn
How to Foster Employee Employee Engagement Through E-LearningLearn eleap is a SCORM compliant training and learning management platform helping organizations quickly create and track online training and
More informationHR.com August 16, Bob Lavigna Bob Lavigna
Leveraging the Power of Employee Engagement in Government HR.com August 16, 2013 Bob Lavigna rlavigna@ohr.wisc.edu Bob Lavigna rlavigna@ohr.wisc.edu What We ll Cover 1. What is employee engagement? 2.
More informationCreating a Customer Centric Organization
RESEARCH BRIEF Creating a Customer Centric Organization The Key Drivers of Customer Loyalty Bill Kowalski Integrity Solutions The Sales Management Association +1 312 278-3356 www.salesmanagement.org 2009
More informationLeverage Learning to Onboard Top Talent
Leverage Learning to Onboard Top Talent What s in this guide? Explore the top five ways that learning is used to enhance onboarding. Click to jump to a chapter. 2 33% of employees know whether they want
More informationSanjay Tiwari s Presentation Managing Director/CEO Piramal Glass Ceylon PLC
Winning Attitude Sanjay Tiwari s Presentation Managing Director/CEO Piramal Glass Ceylon PLC Mr. Tiwari expanded on the common phrase Win-Win and mentioned it is not that but rather Win- Win-Win in the
More information+ + = 2. Motivating People. 3. Strategic Planning & Goal Setting. 4. Decision Making. 5. Problem Solving. 6. Teamwork. 7.
All Companies Have These Three Elements + + = Results Chain > > > > > > Culture Change Where are you now? Where do you want to go? How will you get there? Are you committed to change? Part I Assess Management
More informationCompensation & Motivation. October 6, 2014
Compensation & Motivation October 6, 2014 Don MacPherson President & Co-Founder dmacpherson@modernsurvey.com 612-399-3837 Twitter: @macpherson_d Website: www.modernsurvey.com Blog: http://www.modernsurvey.com/author/don-macpherson
More informationIt s Not About Employee Satisfaction! The Do s and Don ts of Conducting an Employee Engagement Survey By Bob Kelleher
It s Not About Employee Satisfaction! The Do s and Don ts of Conducting an Employee Engagement Survey By Bob Kelleher I usually hear a few gasps in audience when I announce, I do not care about satisfying
More informationEmployer Branding Essentials. 4 Tips Inspired by LinkedIn s Top Attractors Ranking
Employer Branding Essentials 4 Tips Inspired by LinkedIn s Top Attractors Ranking Introduction Your reputation as an employer is everything. If you have a good one, top candidates want to work for you
More informationRLI PROFESSIONAL SERVICES GROUP LEARNING EVENT PSGLE 131. Employee Engagement: Focus on Millennials
RLI PROFESSIONAL SERVICES GROUP LEARNING EVENT PSGLE 131 Employee Engagement: Focus on Millennials Copyright Materials This presentation is protected by US and International Copyright laws. Reproduction,
More informationIncentive Travel is Good for Business
White Paper Incentive Travel is Good for Business Travel is a powerful motivator. It has emerged as the reward-of-choice for sales incentive programs because it inspires results for this critical revenue
More informationNew 50,000-Person Research Study Unveils Findings to Unlock Workforce Potential
EMPLOYEE ENGAGEMENT SOLVED New 50,000-Person Research Study Unveils Findings to Unlock Workforce Potential With almost universal awareness about the business benefits of employee engagement, why are employees
More information30 2ND QUARTER DRIVINGSALES, LLC
PEOPLE The Art of Retention and Recruiting When sales stagnate, don t just survive: Thrive BY MIKE ESPOSITO F or many dealerships, profit margins on new vehicle sales have been shrinking for well over
More informationHR Connect Asia Pacific
Best Employers Trends in Hong Kong - Journey to High Performance By Andy Leung, Senior Consultant, and Project Manager of Best Employers Study, Aon Hewitt, Hong Kong In the Best Employers 2.0 Hong Kong
More informationDay of Learning for Next-Generation HR Leaders
Day of Learning for Next-Generation HR Leaders Don t Bother if You Can t Commit What leaders need to do to make change happen Anne Beutler and Daniel Imbeault Discussion outline Why is change so difficult?
More informationsteps for brand clarity + authenticity mezzanine.co transformation application of brand expression expression expression expression expression
2.3 visual expression mezzanine.co 1 / 13 steps for brand clarity + authenticity 2.4 internal expression 3.0 transformation phase 3.1 application of brand conscious branding phase delivery resource conscious
More informationCONTENTS. 2 Winning hearts
Win hearts & minds CONTENTS A little intro from Gordon...4 A Winning Hearts history lesson...6 HR plans for 2014 and beyond...7 Our vision, mission and values...8 Our values in action...10-14 The new Winning
More informationEMPLOYEE MOTIVATION WHO CAME OUT ON TOP IN 2015?
EMPLOYEE MOTIVATION WHO CAME OUT ON TOP IN 2015? In 2015, there were two areas that became a focus for many businesses to improve: engagement and productivity. The UK rates for these areas are considerably
More informationEmployee Engagement. What s Your Engagement Ratio?
Employee Engagement What s Your Engagement Ratio? Copyright 2008 Gallup, Inc. All rights reserved. Gallup, CE 11, Q 12, HumanSigma, The Gallup Path, Gallup University, and Gallup Press are trademarks of
More informationENGAGED EMPLOYEES ON A PATH TO PREMIER PERFORMANCE
ENGAGED EMPLOYEES ON A PATH TO PREMIER PERFORMANCE A study of employee engagement ABOUT INGERSOLL RAND Advancing the quality of life by creating comfortable, sustainable and efficient environments. Its
More informationDeveloping a Culture of Values Through Leadership
Developing a Culture of Values Through Leadership Vince Lombardi Vince Lombardi---Winning isn t everything it s the only thing Nonetheless, Lombardi later stated that he wished he had never stated these
More information8/17/2016. American Banker Best Banks to Work For. What is culture? Culture is the character and personality of your organization.
Presented by Ron Samuels Founder of Avenue Bank, a division of Pinnacle Mid TN SHRM Talent Management Conference, 2016 American Banker Best Banks to Work For What is culture? Culture is the character and
More informationLeadership Success Factors
SEES THE BIGGER PICTURE Has a good head for business. Is commercially aware. Knows how to make money and save money. Is close to their customers and as a result of this spots opportunities. Is profit focussed
More informationUNIVERSITY OF TEXAS AT AUSTIN EMPLOYEE ENGAGEMENT GUIDE
UNIVERSITY OF TEXAS AT AUSTIN EMPLOYEE ENGAGEMENT GUIDE WHAT IS THE SURVEY OF EMPLOYEE ENGAGEMENT? The Survey of Employee Engagement facilitated by the UT Austin Institute for Organizational Excellence,
More informationDescription of Module Food Technology Food Business Management
Subject Name Paper Name Paper No. 14 Module Name/Title Module Id Description of Module Food Technology Food Business Management Organizational Leadership FT/FBM/09 Objectives To know about difference between
More informationAttract, Retain, Repel: How Employment Branding and Organizational Culture Increases the ROI of Recruitment and Retention Programs
Attract, Retain, Repel: How Employment Branding and Organizational Culture Increases the ROI of Recruitment and Retention Programs Lizz Pellet, CEO EMERGE International www.emergeinternational.com 480-595-9874
More informationRESEARCH BRIEF Employee Engagement Higher at Double-Digit Growth Companies
H RESEARCH BRIEF Employee Engagement Higher at Double-Digit Growth Companies Double-Digit Growth and Engagement People are a key component of any company s ability to execute its strategies and achieve
More informationConverting Strategy into Results The Promise of PepsiCo. San Antonio, TX February 25, 2011
Converting Strategy into Results The Promise of PepsiCo San Antonio, TX February 25, 2011 PepsiCo is one of the largest Food and Beverage Companies in the World Major Brands: 19 Billion Dollar Plus Brands
More informationSEVEN FUNDAMENTAL STEPS. for building a great place to work
SEVEN FUNDAMENTAL STEPS for building a great place to work MEET LIMEADE MEET TINYpulse A corporate wellness technology company that drives real employee engagement. An employee engagement solution company
More informationRECRUIT MANAGE ENGAGE DEVELOP & RETAIN OFFBOARD
The Central Address for a Connected Workforce RECRUIT MANAGE ENGAGE DEVELOP & RETAIN OFFBOARD Human Capital Management Report Employee Engagement: Against All Odds Introduction Every organization strives
More informationEmployee Engagement 101. Presented by Kelli Vrla, CSP
Employee Engagement 101 Presented by Kelli Vrla, CSP Employee Engagement Actively disengaged Actively engaged 13% 27% Ambivalent 60% Today You ll Discover... What different stages of engagement look like
More informationCULTURE EATS STRATEGY FOR BREAKFAST
CULTURE EATS STRATEGY FOR BREAKFAST New Study Illustrates the How to in Building High-Performance Cultures Culture Emerges as a Strategic Differentiator in High-Performance Organizations Breakthrough Data
More informationEPILOGUE. Beyond Profitability: Doing Good and Doing Well
EPILOGUE Beyond Profitability: Doing Good and Doing Well Do you believe that you and your company can do good and do well at the same time? I do. I have written this book to give you the strategies and
More informationChange the way the world works. The Cost of Disengagement to Your Company
Change the way the world works The Cost of Disengagement to Your Company 2 Growth is back. Don t let employee disengagement limit yours. Denmark Malta Portugal Spain United Kingdom Iceland Ireland Norway
More informationManagement and Leadership in the Modern Appraisal Organization. Nelson Karpa MBA, AACI P.App, AMAA, AAM
Management and Leadership in the Modern Appraisal Organization Nelson Karpa MBA, AACI P.App, AMAA, AAM AGENDA What defines a manager? What defines a leader? Which is better? Concepts related to management
More informationTALENT ECONOMY LEADING IN A CRISIS
LEADING TALENT IN A CRISIS ECONOMY Contributors: Amy Mills, Ph.D., Vice President, Aon Consulting Seymour Adler, Ph.D., Senior Vice President, Aon Consulting Leading Talent in a Crisis Economy Organizations
More informationHRQMC First Line Leader Training and Development Program
HRQMC First Line Leader Training and Development Program 1 First Line Supervisor Training Program 1. Introduction/Overview/Assessments 2. Maintains Situational Awareness 3. Communicates 4. Leads 5. Dedicated
More informationThe New Workforce ESSENTIAL INSIGHTS FOR EFFECTIVE ENGAGEMENT AND COACHING OF THE MILLENNIAL MINDSET PRESENTED BY JOSH ALLISON, CUDE
The New Workforce ESSENTIAL INSIGHTS FOR EFFECTIVE ENGAGEMENT AND COACHING OF THE MILLENNIAL MINDSET PRESENTED BY JOSH ALLISON, CUDE Transformational Cultural Shift By 2020, One in three adults will be
More informationITA GROUP EBOOK. Are Employee Wellbeing and Engagement Part of Your Bottom-Line Success Strategy?
ITA GROUP EBOOK Are Employee Wellbeing and Engagement Part of Your Bottom-Line Success Strategy? Table of Contents Employee Wellbeing: Intro... 1 Calculating ROI Couldn t Be Easier, Right?... 2 Looking
More informationDriving Employee Engagement PROVEN STRATEGIES FOR BUILDING A CULTURE OF ENGAGEMENT
Driving Employee Engagement PROVEN STRATEGIES FOR BUILDING A CULTURE OF ENGAGEMENT A bit about me Over 25 years of experience Different types of organizations Public/private Nonprofit/corporate Variety
More informationBuilding and Leading Teams BUILDING EFFECTIVE TEAMS COMPETENCY MAP. SLP Level 1 workshop competencies mapped to SLP2 Leadership Advantage tracks
Building and Leading Teams Work/Life Balance Career Development Problem Solving and Decision Making Setting and Priorities Leader as Motivator WORK/LIFE BALANCE BUILDING EFFECTIVE TEAMS SELFKNOWLEDGE Upward
More informationImplementing an Employee Engagement Programme
Implementing an Employee Engagement Programme A People & Culture White Paper Introduction Over the last decade, employers focus has moved away from employees who are satisfied with their working conditions,
More informationSession Description. 1)Year over year Sales Changes 1/21/2016. The Woodland, O Brien & Scott Annual Homebuilding Executive Survey Looks At:
Builder Top 5 Concerns & Solutions for 2016 JANUARY 20, 2016 3:00 4:00 PM Presenter(s): Keith O Brien Woodland, O Brien & Scott, Charlie Scott Woodland, O Brien & Scott Will Holder Trendmaker, Houston,
More informationStrategic Leadership Workshop
Strategic Leadership Workshop Topics of Discussion Aligning business strategy, culture and people strategy Management vs. leadership Topics of Discussion Strategic Leadership Pillars Truth or Limiting
More informationOrdinary to Extraordinary
Ordinary to Extraordinary How to Transform Your Restaurant Into a World Class Business ORDINARY VS. EXTRAORDINARY Have you ever had an extraordinary restaurant experience? 1 ORDINARY VS. EXTRAORDINARY
More informationThe Engagement Gap: executives and employees think differently about employee engagement
The Engagement Gap: executives and employees think differently about employee engagement Brian Solis + Jostle Corporation The Engagement Gap 1 of 17 New survey data shows that employees and executives
More informationEmployee Engagement: The Management Factor Keeping Employees Invested, Productive And Working For You 1/10
Employee Engagement: The Management Factor Keeping Employees Invested, Productive And Working For You 1/10 disengagement (n.) the act of releasing from an attachment or connection When it comes to your
More informationLEAN Processes, Inc. PQC : Our Race Path to Excellence TRAVELLERS HOTEL SUBIC BAY FREEFORT JUNE 11, 2015
LEAN Processes, Inc. PQC : Our Race Path to Excellence TRAVELLERS HOTEL SUBIC BAY FREEFORT JUNE 11, 2015 LEAN continues to grow and diversify by acquiring : Cosmetics Manufacturing License Drug Manufacturing
More informationEnabling, Engaging, & Rewarding Employees A Study of Most Admired Companies
Enabling, Engaging, & Rewarding Employees A Study of Most Admired Companies Tom McMullen Mexico City (April 6, 2011) Fortune survey of World s Most Admired Companies What is it? Fortune has combined the
More informationWellness in the Workplace
Wellness in the Workplace Through a Leadership Lens Dana Plummer, RD, LDN - Vice President and Director of Wellness Amanda Davis, RD, LDN, EP-C - Assistant Director of Wellness Discover Wellness, LLC Today
More informationBecoming Measurement Managed: Using Key-Driver Analysis To Understand Employee Satisfaction
Becoming Measurement Managed: Using Key-Driver Analysis To Understand Employee Satisfaction By Jon Montgomery and Michael Lieberman Becoming a measurement-managed organization is a process which involves
More informationWorkforce Experience Management
Workforce Experience Management The key to solving engagement and productivity Employee engagement and productivity has remained flat for the last several decades, despite companies best efforts to improve
More informationFrom Have To to Want To Moving from a Culture of Compliance to One of Excellence
From Have To to Want To Moving from a Culture of Compliance to One of Excellence Paul Grizzell President and Baldrige/EFQM Coach Core Values Partners, Inc. November 18, 2014 Presentation Overview Do YOU
More informationThe State of Workplace Communications. A Dynamic Signal Report
The State of Workplace Communications A Dynamic Signal Report The first annual State of Workplace Communications report reveals that companies struggle to reach employees in today s disconnected, widely
More informationThe Enemy of Engagement
The Enemy of Engagement Put an end to workplace frustration and get the most from your employees October 2012 MARK ROYAL What does employee engagement mean to you? 2 How do you picture employee engagement?
More information7/25/2017 CHANNEL DELIVERY FOR TOMORROW. james marshall cooperative trust manager
CHANNEL DELIVERY FOR TOMORROW Louisiana Credit Union League Annual Convention July 2017 James Marshall MEET YOUR PRESENTER james marshall cooperative trust manager 1 MEET YOUR PRESENTER james marshall
More informationGAMIFICATION ENGAGE AND MOTIVATE YOUR EMPLOYEES
GAMIFICATION ENGAGE AND MOTIVATE YOUR EMPLOYEES AGENDA 03 DEFINING GAMIFICATION 04 BUILDING THE BUSINESS CASE 04 GETTING STARTED 05 DESIGNING FOR SUCCESS 09 MAINTAINING MOMENTUM 10 MEASURING BUSINESS IMPACT
More informationEngagement. 100% psychologically committed to the role. High Performers - Engaged. 3 Levels of Engagement
Engagement Creating A Culture of Excellence The Leader s Role 100% psychologically committed to the role. Michael Daggs www.tuttdaggs.com 3 Levels of Engagement From Gallup Organization Engaged Actively
More informationManaging faculty and staff
Managing faculty and staff Debra Colley, Dean of the College of Education Niagara University Richard C. Washousky, Executive Vice President of Academic Affairs Erie Community College 1 The leader builds
More informationHow to Keep Millennials Engaged and Productive in the Workplace
How to Keep Millennials Engaged and Productive in the Workplace The practice of identifying and developing people compounds the positives of your organization, because bringing out the best in a person
More informationRevamp Your Recognition and Rewards Program
Revamp Your Recognition and Rewards Program Introduction Organizations across the globe understand that one way to create competitive advantage is nurturing an engaged and empowered workforce. In fact,
More informationCOURSE CATALOG. vadoinc.net
COURSE CATALOG 2018 vadoinc.net Welcome Welcome to the Vado 2018 Course Catalog. Vado provides any organization or learner numerous opportunities to build the skills needed to lead and manage others, as
More informationMANAGER WORKSHOP. Colleague Engagement at University of Salford
MANAGER WORKSHOP Colleague Engagement at University of Salford THE NEXT COUPLE OF HOURS Colleague Engagement What it is and why it matters Not a Trivial Pursuit Exploring the 7 behaviours, attitudes and
More informationLeadingforLoyalty.com
LEADER S ASSESSMENT LeadingforLoyalty.com Unit 25 308 Westwood Drive Winnipeg, Manitoba, Canada R3K 1G7 (204) 792-5588 thetrainingsource@shaw.ca Leading for Loyalty ASSESSMENT - LEADER This assessment
More informationBaldrige Award Winning Leadership and Employee Engagement
Baldrige Award Winning Leadership and Employee Engagement Charting the Path to Excellence Conference PiPEx November 3, 2016 Kay Kendall Kay@Baldrige-Coach.com 972-489-3611 www.baldrigecoach.com Objectives
More informationDEMOCRATIZING LEARNING AND DEVELOPMENT
DEMOCRATIZING LEARNING AND DEVELOPMENT December 2016 TODD TAUBER VP Product Marketing @toddtauber @degreed ABOUT DEGREED Custom Portals INTERNAL LEARNING & TALENT SYSTEMS + EXTERNAL TRAINING CONTENT +
More informationSelling the New Business Case. Session Moderated by:
Selling the New Business Case Session Moderated by: Danielle Holly CEO, Common Impact Amanda MacArthur Vice President, Global Pro Bono & Engagement, PYXERA Global 2 PYXERA Global Vision: A culture of sustained
More informationSPRING 2012 EMPLOYEE OUTLOOK PART OF THE CIPD OUTLOOK SERIES
SPRING 2012 EMPLOYEE OUTLOOK PART OF THE CIPD OUTLOOK SERIES EMPLOYEE OUTLOOK PART OF THE CIPD OUTLOOK SERIES Summary of key findings 2 Job satisfaction and engagement 4 Employee attitudes towards managers
More informationGetting Engaged - What is Employee Engagement and Why Does it Matter?
Getting Engaged - What is Employee Engagement and Why Does it Matter? Employee engagement is critical for the success of any business. It is about having a workforce who wants to be there, who like what
More informationBest Employers 2.0 Korea 2013 Study. Results Report
Best Employers 2.0 Korea 2013 Study Results Report Welcome to Best Employers 2.0 - Korea 2013 Results Report Dear Reader, We are proud to present the 7th edition of Aon Hewitt's flagship study in Asia:
More informationFacilitated by Beth Hannley, MA, EMBA Catalyst Consulting, Inc.
Facilitated by Beth Hannley, MA, EMBA Great leaders get great results. Some managers just seem to bring out the best in their employees, whether they are independent contributors or members of a team.
More informationFinancial Infos. Issue (19)
Financial Infos Issue (19) Customer Relationship Management (CRM) Definition: In reply to increasing competitiveness in the global market, businesses are looking for means to manage their relations with
More informationEnhancing performance through employee engagement the MacLeod Review
Enhancing performance through employee engagement the MacLeod Review Presentation to the CIPD Scottish Conference, 12 March 2010 Nita Clarke, Director IPA Vice-chair of the Review The MacLeod Review A
More informationRoss School of Business at the University of Michigan Independent Study Project Report
Ross School of Business at the University of Michigan Independent Study Project Report TERM : Fall 1997 COURSE : OB 750 PROFESSOR : Noel Tichy STUDENT : Renee Robinson TITLE : Motivating growth : a step-by-step
More informationBuilding a Culture of Employee Engagement in Government
Building a Culture of Employee Engagement in Government Introduction Bob Lavigna Director Institute for Public Sector Employee Engagement CPS HR Consulting 2 What We ll Cover 1. What is employee engagement
More information