BUILDING AN ENGAGED WORKFORCE

Transcription

1 BUILDING AN ENGAGED WORKFORCE

2 The Best Places to Work in the Federal Government rankings offer the most comprehensive assessment of how federal employees view their jobs and workplaces. The rankings and accompanying data amplify employee voices and reveal the most pressing organizational issues undermining agency effectiveness. But the rankings don t just identify problems they serve as the foundation for solutions. Federal leaders use the rankings as a roadmap to better manage our government s most important asset: its people. Best-in-class organizations understand that an engaged workforce leads to enhanced performance. Over the past three years, the Best Places to Work data show a 4.6-point increase in employee engagement across government. This steady increase follows a concerted effort by federal agencies to invest in initiatives that improve working conditions and strengthen their workforce. Maintaining this momentum will require a strong commitment from federal leaders to improve the employee experience. Our suite of services has helped agencies cultivate a workforce that is more engaged and productive and we can do the same for yours.

3 EMPLOYEE ENGAGEMENT ROADMAP FOUR ACTIONS TO DRIVE CHANGE Unlock your agency s data Bring employees into the conversation Invest in your leaders Change the workplace culture

4 UNLOCK YOUR AGENCY S DATA ENHANCED DATA ANALYSIS The annual Best Places to Work rankings provide a wealth of data on how federal employees perceive their workplaces, including effective leadership, pay, teamwork and work-life balance. For this data to be most useful, you need to turn the insights into action. Our experienced data analysts can evaluate your survey data using Partnership-developed tools and techniques to pinpoint the key issues affecting employee engagement. BRING EMPLOYEES INTO THE CONVERSATION FOCUS GROUPS, PULSE SURVEYS Analyzing your Best Places to Work data helps you understand what workforce issues you re having but to better understand why those issues persist, you must gather ongoing feedback. The Partnership administers pulse surveys and facilitates employee focus groups to provide organizations with deeper insight into employee pain points. As a neutral third party, we can help your workforce and leadership collaborate to uncover ideas to improve employee engagement. INVEST IN YOUR LEADERS Leadership is the primary driver of employee satisfaction and commitment. By investing in short- and long-term development opportunities for your mid- and senior-level leaders, you will empower those with the greatest influence in your organization to transform and enhance the experience of each individual employee. LEADERSHIP DEVELOPMENT PROGRAMS Participants in our leadership development programs come away with the skills needed to inspire confidence in their teams and motivate employees to perform at their best. We offer a variety of open-enrollment and custom programs, including the Excellence in Government Fellows program, to develop innovative federal leaders who can drive organizational change, achieve results and deliver on their agencies missions. GROUP COACHING These sessions are ideal opportunities for small groups of leaders to address shared employee engagement challenges and develop solutions under the guidance of an experienced coach. They learn techniques to immediately apply with their teams, develop solutions and hold each other accountable for action. LEADERSHIP RETREATS These retreats afford leaders the opportunity to consider successes and challenges in the current workforce environment, align themselves around a collective agenda, and develop a strategy to get there.

5 CHANGE THE WORKPLACE CULTURE To create a more engaging and energetic workforce, you need to ensure leaders, managers and supervisors have the skills and knowledge to implement agency-wide change. These offerings are designed to provide the structure and guidance to engage employees and demonstrate the organizational commitment to workforce satisfaction. ENGAGEMENT AMBASSADORS This intensive three-day course helps your agency develop a dedicated cohort of leaders responsible for spearheading engagement efforts. Participants will learn how to use the Best Places to Work data to inform organizational priorities, create plans for action, facilitate conversations around change and evaluate their efforts. BUILDING A CULTURE OF ENGAGEMENT In a series of three 90-minute sessions, online or in-person, frontline supervisors and managers learn how to boost employee satisfaction. Participants take away low- and no-cost strategies to use appreciation, communication and empowerment to enhance morale and improve the workforce culture. MASTERING ACTION PLANNING Our two-day training empowers leaders to develop a plan of action to improve employee engagement throughout the agency. 8.8 The Partnership s employee engagement work with the Department of Labor helped increase the agency s Best Places to Work score by 8.8 points from 2012 to MORE INFORMATION For more information about employee engagement offerings, contact: Michelle Amante Director of Agency Outreach and Business Development Partnership for Public Service mamante@ourpublicservice.org (202)

6 OURPUBLICSERVICE.ORG For more information about employee engagement offerings, contact: Michelle Amante Director of Agency Outreach and Business Development Partnership for Public Service (202) New York Ave NW Suite 200 East Washington DC (202) ourpublicservice.org CFC #12110