USING A TOTAL REWARDS STRATEGY TO ENGAGE A MULTIGENERATIONAL WORKFORCE
|
|
- Evangeline Williams
- 6 years ago
- Views:
Transcription
1 USING A TOTAL REWARDS STRATEGY TO ENGAGE A MULTIGENERATIONAL WORKFORCE
2 From Traditionalists to GenZ, today s organizations employ a broad range of generations. Each employee age group has their own set of values and priorities. These differences can provide a rich blend of unique perspectives to create a thriving workforce where Total Rewards becomes important for all. In spite of having the most robust blend of generations in the workforce than ever before, employers are facing staffing challenges, too. Skill shortages and low engagement levels are affecting virtually every industry. As a result, organizations are seeking creative ways to attract in-demand talent, keep workers engaged, and retain their top performers. Enter, the Total Rewards Strategy. By recognizing the diversity within your workforce generations, you can create a rewards strategy with components designed to appeal to each age group. In this guide, you ll discover tactics for creating a total rewards program aimed to engage your multigenerational workforce. Throughout the coming pages, we ll discuss: the purpose of a total rewards strategy, what it takes to attract and retain talent, the most important factors driving employee engagement, the main differences among generational groups, the building blocks of total rewards, the total rewards design process, and effective communication strategies for each generation. If you re ready to find out what you can do to make your total rewards strategy more appealing to the various generations of employees, let s begin! Page 2
3 What s the Purpose of a Total Rewards Strategy? According to an HRsoft poll, only 32% of employers have a formalized total rewards strategy in place. If your organization is among the other 68%, it may be a good idea to consider developing one. Developing a strategy for your total rewards plan serves a number of purposes. It helps you stay focused with your goals as you design your plan and can prevent you from going off track when you need to make decisions about what to include. Having a total rewards strategy in place can also achieve the following objectives: Reinforces the mission and vision of your organization Your total rewards strategy should also tie into your overall HR strategy and align with your organization s mission statement. Defines which core elements will create an appropriate competitive advantage What are some of the most sought-after elements you can use to give your company a competitive advantage? Whether it s flex time, PPO, or a specific benefit, taking the time to develop a strategy will help you define these core components. Provides clarity for your talent management group Don t forget about your recruiters. They, too, can use your total rewards plan to attract new talent. Creates guidelines necessary for designing a rewards program consistent with your organization s mission and vision Having guidelines will help HR and managers to maintain consistency and not steer off course. Remember to review it annually so you can stay agile as your business needs change while also keeping your program aligned with your company mission. Page 3
4 What It Takes to Attract & Retain Talent Lockton has performed extensive research to identify what it takes to attract and retain employees, along with the key factors that would compel them to leave an organization. We can use these findings to craft a total rewards program that may better appeal to employees. Lockton found that the three most important elements an employee needs to stay with a company are: challenging work, encouragement to develop, and positive interactions (with both managers and peer groups). On the other hand, the three top drivers causing employees to leave are: lack of recognition, no motivation, and lack of growth opportunities (especially for Millennials). Now that we know what it takes to retain employees (as well as what would drive them away), let s take a look at some factors that can keep employees engaged in their work. Page 4
5 The Top 5 Reasons Employees Are Engaged As you know, engaged employees are typically also more likely to be retained employees, so keeping your top talent engaged is one of the best ways to encourage them to stay. Moreover, employee engagement has a direct impact on countless business outcomes, including productivity. By identifying what keeps your teams engaged, you can leverage these factors to make your total rewards strategy more powerful. The top five factors impacting employee engagement include: Connectivity to Manager The top driver of engagement for employees is the connection they have with their managers. Moving forward, we ll find out how managers can communicate with their teams of all generations to develop and maintain strong connections. Growth & Development Opportunities For Millennial employees in particular, this is the single most important driver for engagement. It s also the leading factor they seek out in employment opportunities. While it s important to appeal to Millennial employees with development opportunities during the recruitment stage, it s equally as critical to continue offering outlets for ongoing growth as part of your total rewards strategy to support retention and engagement initiatives. Work Experience Employees seek a positive work experience, which you may be able to support through initiatives like paid volunteer hours and outlets for teams to interact with one another in less-formal, fun ways. Some companies even host bring your dog to work days. We ll learn about some additional tactics to improve the work experience shortly. Personal Time Striking a healthy work/life balance is important to employees. This is especially true for those who are juggling responsibilities like family life, continuing education, volunteer hours, and similar obligations. Challenging Work Having challenging work isn t just necessary for employees to stay with a company, it s also essential for keeping them engaged. Page 5
6 As you can see, there s some overlap among the list of engagement drivers and things employees need to stay with a company. These elements challenging work, development opportunities, and positive interactions with managers should be considered paramount when structuring a rewards program meant to engage and retain your employees. Interestingly enough, you can also see that compensation and benefits are not included on these lists. Of course, that doesn t mean they don t matter to employees it simply shows that there are other factors employees consider most important in their working lives to stay engaged. These findings can help you put a total rewards strategy in place which addresses more than compensation and benefits alone, focusing on the components that matter most to your people. As you re building your total rewards strategy, you ll need to think about what it takes for people to stay as well as why they d leave. There may be different reasons for your company depending on the nature of your business, the distribution of generations within your workforce, and other differentiating factors, but the majority of organizations are experiencing the trends discussed above. Let s move on and take a brief look at some of the key differences between the multiple generations in your workforce. Page 6
7 Main Differences Among the Generations of Employees Understanding the mindsets each generation brings to work, as well as the aspects of their work life they consider to be most important, will help you develop a total rewards program that can appeal to everyone. Here are the generations of employees you may have working for you: Traditionalists You may not have many Traditionalists still working for you, if any, as most of these employees have already retired. They were born between 1922 and 1945 and view employment as a reward. Traditionalists are also known to be very loyal to their employers. Baby Boomers Born between 1946 and 1964, these employees usually have an optimistic approach about work. In general, they tend to be excited about the prospect of work and the opportunities it can provide. Baby Boomers want to excel at what they do. They re often willing to learn and want to focus on skill practice to build a strong career. One of the benefits they consider most important is job security, and their primary wealth need is retirement planning. Generation X The next generation is made up of individuals born from 1965 to Gen Xers are known to be highly motivated and independent (which also means that they tend to dislike close supervision). They may ask Is there an app for that? because while they are not as technologically adept as Gen Yers, they are still somewhat tech-savvy. Unlike Baby Boomers, Generation X employees work priority is to have a fun and flexible career. Because this generation tends to be sandwiched by caring for elderly parents and their children, an important priority is striking a healthy work/life balance. Their primary financial concern is simply to build wealth. Page 7
8 Generation Y Commonly referred to as Millennials, employees born from 1981 to 2000 make up Generation Y. They tend to have a can-do attitude and seek out mentors to guide them in their career development. They are technologically superior to the other groups: whereas Gen Xers ask whether there s an app for that, Gen Y employees simply assume that one exists. Education is of significant importance to Millennials, and their main objective is to accrue as much knowledge and experience from their jobs as possible. When it comes to work/life balance, their aim is to achieve a meaningful relationship with the community. Volunteerism is important to many members of this generation. Gen Z This group was born between 1996 and 2010 and represent the next wave of employees that companies must understand in order to harness their talents and attract their interest. They have never known a world without smartphones and social media, so it s even more ingrained for them. Unlike the Millennials, Gen Z is less interested in sharing their lives for the public record. They were raised by the Gen X parents who lived through a recession so their sense of money is much stronger than their Millenial counterpart. Now that we ve identified the key characteristics of the generations in your workforce, let s see how we can fit these findings into your total rewards plan by looking at its building blocks. Page 8
9 The Building Blocks of Total Rewards Your total rewards program may look a bit different than the next company s, as each has their own set of priorities, mission statement, and workforce. However, there are three main building blocks of total rewards that all companies have: compensation, benefits, and workplace experience. Compensation can include base salary, variable pay (annual incentives, profit sharing, etc.), long-term incentives, pay-for-performance, and so forth. Benefits include healthcare (medical, prescription, dental, and/or vision), disability, retirement, paid time off, longterm care, and wellness, to name a few. Workplace experience, however, is the building block that affords you the most creativity. You may find that some of the elements listed below could be relevant to your company. Growth & development Talent management Succession planning Communication Connectivity to supervisor and leadership Work/life benefits Corporate leadership Recognition While the possibilities are virtually endless here, you must make sure that the elements you re focusing on are both sought after by your employees and aligned with your corporate mission and values. We ll go over some tips for fulfilling those two priorities in an upcoming section. In the meantime, let s look at two examples of how real companies chose to compile their total rewards strategy. Page 9
10 Sample Strategy #1 One company assessed how their employee needs aligned with business needs. (This is an essential step for every company to follow, as it s extremely valuable for securing executive buy-in.) They chose to do an employee survey to identify what was most important to their teams. Called an employee climate survey, this assessment asked employees to rank a list of benefits from most to least important. Separately, the company held a total rewards strategy session with business leaders. At the time, they were in a growth period and going through acquisitions. By merging the priorities of employees and senior leadership, the company s HR team was able to develop a total rewards program encompassing: Variable Pay Fixed Pay Performance Management Health and Welfare Savings/Retirement Time Off Learning & Development Work-Life Page 10
11 Sample Strategy #2 In another example, a second company chose to focus on five core elements. While these elements included benefits and compensation, the three others all fell under the realm of work experience. Here s how they designed their total rewards package to engage their workforce: Benefits: Medical, dental, vision, retirement, death and disability, long- and short-term disability Compensation: Base pay and variable pay Rewards & Recognition: Performance management, discount programs, onsite celebrations Career Development: Training opportunities, tuition reimbursement, collaboration, encouragement of expression Work Life: Unlimited PTO, diverse work environment, support of community and environment, paternity/ maternity leave, employee assistance program, bring your dog to work opportunities Your organization s total rewards package will look a little different from the samples above, but these examples may inspire you to think outside the box in terms of what you can offer to engage all of your generations. Mentorship opportunities, for instance, have become increasingly popular ways to offer a richer work experience for employees. At the same time, gaining an understanding about where your company is headed from your executive leadership team is also essential for developing a future-focused total rewards plan. Collecting insights about potential mergers or acquisitions, for example, is necessary for developing strategies to keep new and existing employees of all generations engaged. Page 11
12 The Total Rewards Design Process There are four main steps for designing your total rewards program: understanding, assessing, strategizing, and recommending. You ll see below that the brunt of the work takes place within the first two steps; this is because you must first identify your needs and current state before you can determine where you need to go. Understand To understand where you are currently, you ll need to consider business goals, program costs, and employee expectations. To help you gauge the state of your organization, below are a few things you may want to ask your leadership team: Are we in growth or stability mode? Are there any market pressures we re facing? Are we focused on a specific market segment? Is there a particular philosophy you d like to see the organization take when developing a total rewards strategy? What is the organization s value proposition, vision, and mission? Do our existing reward programs support our both our long- and short-term goals? Which rewards programs are most (and least) effective for supporting our mission and culture? Which programs are most important to the organization? Do you think employees are currently engaged, and if so, is it a result of the rewards we offer? How do we attract and retain top talent? Who is our peer group, and should we tailor our philosophy to match their current strategy? Where should we anchor pay and benefits: 50 th percentile, below, or above? How does variable compensation play a role in total compensation, and what should the mix of pay be? Do we have a pay for performance culture? Are there any rewards that appear to be missing from the package? Page 12
13 Assess The assessment phase has a few different steps. For one, you ll want to survey the market to compare benchmarks against your own total rewards program. For another, you and your fellow HR colleagues can review the current plan design to identify business implications. One option for identifying the strengths and weaknesses of your existing reward plan is to perform a SWOT analysis. You may already use SWOT analyses in your organization. (If not, here s a brief refresher: SWOT is an acronym for Strengths, Weaknesses, Opportunities, and Threats.) To carry out the analysis, ask yourself the following questions: Strengths Which reward programs currently work well for us? Which should we keep and/or emulate? Weaknesses Which plans are not working well? What, and how, much needs to change? What are the market conditions, and are we competitive? Opportunities How can we meet the demands of key stakeholders? Could we be more competitive? What are employees perceptions of total rewards? Threats Which conditions are threatening the success of our business? How are our existing plans failing to respond to external conditions? How are our existing plans failing to respond to internal conditions? Finally, you may wish to perform an employee climate survey to gather responses to total rewards questions. Please keep in mind that you can ask these questions initially; or, you may also choose to skip directly to performing a total rewards value analysis to give you an idea as to how your company compares to your specific peer group. After you ve collected all of the data you need from your current plan, the market, and input from both leadership and employees, you can perform a gap analysis to identify where you are now versus where you need to be before moving onto the strategy portion of the design process. Page 13
14 Strategize To strategize, begin by recalibrating HR s approach to total rewards based on the findings you collected in the previous steps. You can then design your total rewards program in a way that supports your strategy, and assess its financial implications to be presented to your leadership team. Recommend Finally, you can present the total rewards strategy developed by HR to your executive team. Make sure that you clearly identify the link between the total rewards program and your organization s strategy. Of course, you ll also be asked about the financial impacts of the program, so have answers prepared for potential questions executives may have. Once the above processes have been completed, you ll need to communicate your total rewards program to employees, bearing in mind the needs of each generation of your workforce. Let s take a look at the preferred communication methods of each generation next. Page 14
15 Total Rewards Communication Strategies for a Multigenerational Workforce Each group in your multigenerational workforce has its own communication preferences. Although it may be challenging at first to meet the needs of everyone, bear in mind that diversity is a good thing. Not everyone fits one mold, and the better you re able to communicate with each generation, the better you ll be able to motivate your teams. In fact, multigenerational communications can actually drive collaboration. Consider how Baby Boomers could learn from Millennials, and vice versa. Most importantly, you ll need to train your managers communicating in a multigenerational workforce, because as we mentioned earlier, the number-one driver of engagement is how well employees connect with their managers. Below, we explore each generation s preferred communication channels. Page 15
16 Communication Channels for Each Generation While traditionalists may have preferred personal notes and individual interactions, over the years, the increasingly fast-paced nature of the changing business landscape led to a need for more rapid communications. For instance, on the other end of the spectrum you have Millennials, who prefer to communicate via texts and instant messages. Fortunately, you don t have to choose just one communication channel. Here are some ways you can appeal to each generation: Traditionalists & Baby Boomers typically prefer face-to-face, personal interactions. They also like phone calls and informal conversations. Encourage managers to hold casual conversations over lunch or coffee, and have them inquire about mutual interests. Make exchanges participative, and link the message to team or individual results. Gen Xers prefer more direct interactions than Baby Boomers. Train managers on getting straight to the point and limiting corporate jargon when communicating with Gen Xers. is preferred among this generations. Millennials expect instant communications, so any form of digital or instant messaging are ideal for communicating with this age group. Give managers tips on how to avoid condescending tones, as Generation Y can find this off-putting. Managers can also focus specifically on communicating with Millennials about personal and professional development opportunities. Some communication channels you may wish to experiment with could include total rewards statements, placards, manager meetings, town hall meetings, FAQs or summary statements on your intranet, Webex presentations, or even a salary management app. Page 16
17 Summary As we ve seen, total rewards plans cannot be fashioned using a one-size-fits all approach. That said, you can take a strategic approach to designing a more powerful total rewards program by assessing the wants and needs of your multigenerational workforce, as well as those of your senior leadership. For an even more powerful program, you can assess the market to see where your total rewards program stands in comparison to your competitors. From there, you can develop a plan that addresses each of these components, and then use the appropriate communication tactics to appeal to the widest possible audience. To leave you with some actionable takeaways, here s a brief review of the main ideas from this guide: The purpose of a total rewards strategy is to reinforce your company mission and vision, while also helping you achieve a competitive advantage. An effective total rewards program can support your retention strategies by leveraging the key drivers of employee engagement, including connectivity to manager, growth and development opportunities, and work experience. Each generation has their own set of expectations for their work life. Identifying the priorities each group considers most important will help you design a total rewards program built to suit everyone s respective needs. The building blocks of total rewards include benefits, compensation, and workplace experience. The last category is the one which you might have the greatest ability to customize, and therefore leverage, to keep each generation engaged at work. The total rewards design process includes four phases: understanding, assessing, strategizing, and recommending. In order to design an improved program to appeal to your multiple generations, you must first have a complete understanding of your current state. You can survey both your leadership team and your employees to see where you stand, as well as where you need to go. Each generation has its own preferred communication channel, so it s important to train managers on some different approaches for communicating total rewards. Making these changes to your total rewards program and its corresponding communication strategy is a powerful way of showing your employees that you value each generation equally. It also demonstrates your willingness as an employer to create a positive work environment for everyone. By adapting your total rewards program to the needs of each generation, you can support your overall workforce strategy of creating a more engaged, committed, and motivated workforce. Page 17
18 Resources HRsoft is the industry leader for compensation planning and total rewards software. Our cloud based SaaS solutions combine best of breed features with an intuitive, easy-to-use interface that simplifies and automates the entire compensation process helping companies save time and their best employees. Phone: Web: hrsoft.com About the Contributors Mary Mosqueda Compensation Practice Leader, Lockton Companies Mary Mosqueda has more than two decades of experience in compensation, human resources, and work/life programs. She is an in-demand national speaker on total rewards and compensation and has been a key contributor in the strategic development of public and private sector executive compensation and total rewards programs that attract and retain top talent. Mary assists clients with strategy, design, funding, administration, and communication of total rewards programs and incentive compensation plans. Page 18
Mixing and Managing a Multigenerational Workforce
Mixing and Managing a Multigenerational Workforce Jeri L. George, M.Ed., SHRM-CP, PHR April 2015 Today s Purpose To provide insight into the defining differences between the 5 generations: Traditionalists,
More informationCOMPENSATION PLANNING CYCLE
5 STEPS FOR ENSURING A SUCCESSFUL COMPENSATION PLANNING CYCLE Introduction Compensation planning is one of the most important processes in any organization, but it can also be the most challenging. Each
More informationMANAGING GENERATIONAL DIFFERENCES
MANAGING GENERATIONAL DIFFERENCES TXPELRA Conference, February, 2015 4 TH DIMENSION LEADERSHIP The Context for Developing Leaders 1 Four Generations Together Traditionalists/Silent Generation/Matures (pre
More informationENGAGE BY STAGE. Research Report. Understanding how career stage affects employee engagement
ENGAGE BY STAGE Research Report Understanding how career stage affects employee engagement BEYOND AGES: Engaging Employees at All Career Stages While companies tend to default to age as the driver in engaging
More informationRLI PROFESSIONAL SERVICES GROUP LEARNING EVENT PSGLE 131. Employee Engagement: Focus on Millennials
RLI PROFESSIONAL SERVICES GROUP LEARNING EVENT PSGLE 131 Employee Engagement: Focus on Millennials Copyright Materials This presentation is protected by US and International Copyright laws. Reproduction,
More informationOutcomes. The Retention Dilemma Balancing Costs and Employee Engagement
Texas Association The Retention Dilemma Balancing Costs MARY NOVAK-JANDREY 2016 Outcomes Two key concepts Generations in the workplace Understanding your workforce Key metrics The future of The secret
More informationEmployee Value Proposition Do we have one? Do we need one? How do we get one?
Employee Value Proposition Do we have one? Do we need one? How do we get one? MT SHRM Conference February 23, 2018 1 Andrea Goodkin, SPHR, SHRM-SCP Executive Vice President and Practice Lead, Human Capital
More informationI. Introduction to the Multigenerational Workforce. II. Workforce Challenges. III. Generational Characteristics and Preferences
Program Overview I. Introduction to the Multigenerational Workforce From Gray Hair to Flip Flops: Section Is your Divider Total Rewards Title Goes Strategy Here Generational Friendly? Daniel Margolis,
More informationTotalRewards Software
TotalRewards Software Making a High Impact Case for Total Rewards Programs Are Just the Start As executives busy themselves with setting, planning and achieving strategic business initiatives, HR professionals
More informationChapter 9: Recognition and Evaluation
Chapter 9: Recognition and Evaluation Just as ongoing experiential learning is key an intern s development, recognition of their hard work and accomplishments can be one of the most valuable rewards. Though
More informationManaging Age Diversity in the Workplace Public Library Association
Managing Age Diversity in the Workplace Public Library Association March 18, 2015 Flickr: Nathan Beth Steinhorn President Connect with me at: linkedin.com/in/bethsteinhorn facebook.com/jffixlergroup @JFFixler
More informationManaging the Future; Multigenerational Workforce in 2017 and Beyond Tiffany Glenn, Sr. Director, HR Business Partner Raymond King III, HR Manager
Client Conference Managing the Future; Multigenerational Workforce in 2017 and Beyond Tiffany Glenn, Sr. Director, HR Business Partner Raymond King III, HR Manager Copyright 2017 ADP, LLC. Proprietary
More informationHow to Select, Align, Develop, and Retain Highly-Engaged People in Healthcare
How to Select, Align, Develop, and Retain Highly-Engaged People in Healthcare INTRODUCTION A PATIENT-CENTERED WORKFORCE A Patient-Centered Workforce is made of highly-engaged people and teams who endeavor
More informationTHE GENERATIONAL PERSPECTIVE. How our past defines our future buying behaviors
THE GENERATIONAL PERSPECTIVE How our past defines our future buying behaviors MARCH 2017 Know more. Sell more. Helping brands better understand their customers is what we do. Because the more brands know,
More informationHow the 2020 Generation and Millennials Will Change How You Do Business
How the 2020 Generation and Millennials Will Change How You Do Business Speaker: Walter Jankowski, Reinvention Consultant, Better Dash Faster Consulting In 2014, we started to experience a social phenomenon:
More informationBUILDING A CULTURE OF ENGAGEMENT: THE IMPORTANCE OF SENIOR LEADERSHIP
BUILDING A CULTURE OF ENGAGEMENT: THE IMPORTANCE OF SENIOR LEADERSHIP Dale Carnegie Training White Paper Copyright 2012 Dale Carnegie & Associates, Inc. All rights reserved. Senior_leadership_121412_wp
More informationWhat to Expect From the Next Decade of
cover story 01 2016 The Magazine of WorldatWork What to Expect From the Next Decade of 2016 WorldatWork. All Rights Reserved. For information about reprints/re-use, email copyright@worldatwork.org www.worldatwork.org
More informationThe Essential Relationship between HR and Marketing
The Essential Relationship between HR and Marketing A Definitive Guide on How HR and Recruiting Departments Can Adopt Marketing Techniques to Attract the Best Talent Recruiting departments are increasingly
More informationworkforce 2025 the future of the world of work
workforce 2025 the future of the world of work what s in this report 2 3 7 12 the terms of engagement agility has arrived why build an agile workforce find your balance embrace change The world of work
More informationHR Survey Series: The Future of Public Sector Talent Management. Final Report. May 20, 2016
Final Report May 20, 2016 HR Survey Series: The Future of Public Sector Talent Management Geralyn Gorshing, Director of Marketing & Business Development ggorshing@cpshr.us Main: 916.263.3600 Direct: 916.471.3373
More informationTHE PERCEIVED VALUE OF YOUR TOTAL REWARDS PACKAGE
THE EMPLOYEE VALUE PROPOSITION HOW TO INCREASE THE PERCEIVED VALUE OF YOUR TOTAL REWARDS PACKAGE Introduction Each year, HR departments spend a significant amount of resources planning total rewards. Despite
More informationHR Connect Asia Pacific
Employee Engagement Trends in Hong Kong and its Impact on Employers By Andy Leung, Senior Consultant, Aon Hewitt Hong Kong The economic recession that started in 2008 dramatically changed the landscape
More informationAdvocacy & Resource Center SDS Staff Training Diversity The main goal of this training is to help you understand the importance of diversity in the
Advocacy & Resource Center SDS Staff Training Diversity The main goal of this training is to help you understand the importance of diversity in the workplace and how you can support it for everyone s benefit.
More informationHOW MUCH DO PERKS MATTER? Do elaborate workplace incentives help retain top talent?
HOW MUCH DO PERKS MATTER? Do elaborate workplace incentives help retain top talent? Table Of Contents 3 Introduction 4 Executive Summary 5 The Current State of Workplace Incentives 7 Employees Want Flexible
More informationPerformance Management Evolution at Cisco. Lila de Sousa - 16 June, 2015
Performance Management Evolution at Cisco Lila de Sousa - 16 June, 2015 Agenda Cisco in Brief Performance Management at Cisco The Need for Change The Change and Expected Results Cisco Confidential 2 Agenda
More informationYour Guide + Workbook to. Developing Employees Into Leaders
Your Guide + Workbook to Developing Employees Into Leaders ONLY 13% of companies say they do an excellent job developing leaders at all levels. Yikes. The most successful companies don t recruit leaders.
More informationMake engaging performance conversations a reality
Make engaging performance conversations a reality Ranked #1 in Customer Satisfaction by Performance Management COACH Halogen is a natural fit in terms of making performance management more powerful for
More informationThe Value of Employee Engagement. A Guide to Discovering the Business Impact of High-Engagement Employees
A Guide to Discovering the Business Impact of High-Engagement Employees Introduction Today s business leaders are faced with many challenges brought on by recent economic, technological, demographic, and
More informationBenefits that Matter:
Benefits that Matter: Five Ways Employers Can Get the Most Value from Voluntary Benefits A Purchasing Power White Paper August 2015 www.purchasingpower.com Benefits that Matter: Five Ways Employers Can
More informationTALENT ACQUISITION AND MANAGEMENT STRATEGIES for Hourly Workers
TALENT ACQUISITION AND MANAGEMENT STRATEGIES for Hourly Workers An icims Guide to Attracting and Retaining the Best Hourly Talent 2016 icims, Inc. All rights reserved. TABLE OF Contents 3-4 5 6-13 14-19
More informationThe Great Divide: Leading, Motivating, and Retaining a Multigenerational Workforce
The Great Divide: Leading, Motivating, and Retaining a Multigenerational Workforce 1/9 The baby boomer generation is obsolete; it needs to retire already. Millennials are too self-centered to be trusted
More informationGROW, COMPETE, THRIVE
GROW, COMPETE, THRIVE Be independent, but don t go it alone. At Allinial Global, we understand and celebrate the entrepreneurial spirit embodied by the more than 100 independently owned accounting and
More informationE-GUIDE. How to Create a Major Gifts Program in 5 Easy Steps. NetworkForGood.com 1
E-GUIDE How to Create a Major Gifts Program in 5 Easy Steps NetworkForGood.com 1 Table of Contents Why Create a Major Donor Program...4 Step 1: Identify Your Major Donors... 5 Step 2: Put Major Donor Tasks
More informationHow to Develop an Executive Compensation Philosophy. A Guide to Defining Your Bank s Mission Statement for Compensation
How to Develop an Executive Compensation Philosophy A Guide to Defining Your Bank s Mission Statement for Compensation How to Develop an Executive Compensation Philosophy: A Guide to Defining Your Bank
More informationEmployee engagement is promoted by a myriad of
SHRM Foundation Executive Briefing Employee Engagement: Your Competitive Advantage Sponsored by Randstad Employee engagement is promoted by a myriad of consultants, books and articles, but does it really
More informationU.S. Construction Industry Talent Development Report
U.S. Construction Industry Talent Development Report Agenda Survey Respondent Data Preparing for a Changing Workforce Finding and Retaining the Best Talent Ethical Compliance Training Budgets and Expenditures
More informationRevamp Your Recognition and Rewards Program
Revamp Your Recognition and Rewards Program Introduction Organizations across the globe understand that one way to create competitive advantage is nurturing an engaged and empowered workforce. In fact,
More informationWorkforce Experience Management
Workforce Experience Management The key to solving engagement and productivity Employee engagement and productivity has remained flat for the last several decades, despite companies best efforts to improve
More informationWinning the Millennials: The Roles of HR and Senior Management
Winning the Millennials: The Roles of HR and Senior Management Shira Harrington Founder & President, Purposeful Hire Employee Disengagement is Rising 72% US employees who are disengaged or actively disengaged
More information2018 HIRING OUTLOOK. The Impact Of The Growing Skills Shortage On The Employer-Employee Relationship
2018 HIRING OUTLOOK The Impact Of The Growing Skills Shortage On The Employer-Employee Relationship INTRO Let s face it. The job market looks a lot different than it did just a few short years ago. After
More informationTHE YOUNG AND THE RESTLESS
THE YOUNG AND THE RESTLESS (talent management/development strategies for new managers) 1/14 They're ambitious. Full of fresh ideas. Tech savvy. And frankly, less expensive than their more experienced counterparts.
More informationCone Communications Employee Engagement Study
Cone Communications Employee Engagement Study Introduction With telecommuting, flexible schedules and our increasingly wired (and wireless) world, the boundaries in and outside the workplace have become
More informationVisionary Leadership. A leadership style to get your team aligned toward achieving your vision.
Visionary Leadership A leadership style to get your team aligned toward achieving your vision. Table of Contents No More Business As Usual...3 What is a Visionary Leader?...3 Visionary Leaders Love New
More informationAn Executive s Guide to B2B Video Marketing. 8 ways to make video work for your business
An Executive s Guide to B2B Video Marketing 8 ways to make video work for your business [Video] Content Is King Companies that utilize video content to present their products and services can experience
More informationGenerational Differences in the Workplace
Generational Differences in the Workplace Dr. Clara B. Lee 13 August 2015 PMIWDC Fairview Park Luncheon Topics 1 Overview of the Generations 2 Workplace Characteristics 3 Workplace Implications 4 Success
More informationKEY CONSIDERATIONS FOR EXAMINING CHANNEL PARTNER LOYALTY AN ICLP RESEARCH STUDY IN ASSOCIATION WITH CHANNEL FOCUS BAPTIE & COMPANY
KEY CONSIDERATIONS FOR EXAMINING CHANNEL PARTNER LOYALTY AN ICLP RESEARCH STUDY IN ASSOCIATION WITH CHANNEL FOCUS BAPTIE & COMPANY NOVEMBER 2014 Executive summary The changing landscape During this time
More informationWANT TO GROW YOUR COMPANY? IMPROVE THE CULTURE!
HEALTH WEALTH CAREER WANT TO GROW YOUR COMPANY? IMPROVE THE CULTURE! Presented by: Amit Loungani, Mercer PeoplePro Tonushree Mondal, Mercer PeoplePro Ruth Baylis, Mercer PeoplePro HEALTH WEALTH CAREER
More information5 THINGS. Successful SMBs & Franchises Do For Their Employees
5 THINGS Successful SMBs & Franchises Do For Their Employees 1 What does the blueprint for a well-structured business look like? For starters, it begins with culture. According to a recent Entrepreneur
More informationSUCCESSION PLANNING. Mark L. Butler
SUCCESSION PLANNING Mark L. Butler 1 What is Succession Planning? 2 Definition Succession planning is a process for identifying and developing leaders or staff who can replace vacant leaders or staff positions.
More informationFrom Millennials to Baby Boomers: How to Communicate Total Rewards Willis Towers Watson. All rights reserved.
From Millennials to Baby Boomers: How to Communicate Total Rewards 2017 Willis Towers Watson. All rights reserved. Forthcoming events What? Where? When? Action Insight Network London March 29 Register
More informationdiversity & inclusion Where your talent makes an impact
diversity & inclusion 2014 Where your talent makes an impact INSIDE A Message from Chairman & CEO Steve Angel... 3 A Message from Chief Diversity Officer Vanessa Abrahams-John... 4 Diversity & Inclusion
More informationEmployer Branding Essentials. 4 Tips Inspired by LinkedIn s Top Attractors Ranking
Employer Branding Essentials 4 Tips Inspired by LinkedIn s Top Attractors Ranking Introduction Your reputation as an employer is everything. If you have a good one, top candidates want to work for you
More informationEmployee Value Proposition (EVP) February 2016
Employee Value Proposition (EVP) February 2016 Why is important an EVP? EVP Talent Development & Career Compensation & Benefits Attracting and Retaining Talent Strategy TO ATTRACT TALENT Nowadays is more
More informationOperationalizing NPS Benchmarks. How to Use Comparative Data to Drive Customer Experience Success
Operationalizing NPS Benchmarks How to Use Comparative Data to Drive Customer Experience Success Overview Net Promoter Score (NPS ) has become the most widely accepted measure of customer loyalty and retention.
More informationWHAT CAN YOU EXPECT FROM THE WORLD OF TOMORROW?
On to the the Future! 2016 Hiring Guide WHAT CAN YOU EXPECT FROM THE WORLD OF TOMORROW? See inside for Hiring Tips, Compensation Data, and Employment Survey Results The future depends on what we do in
More informationNow I Know My X, Y, Z: Won t You Succession Plan With Me? Presented By: Laura Kalty May 4, 2016
Now I Know My X, Y, Z: Won t You Succession Plan With Me? Presented By: Laura Kalty May 4, 2016 Agenda Identify the Current Generations in the Workplace Discuss Generational Differences and Shared Values
More information4 Ways to motivate millenials in the workplace
4 Ways to motivate millenials in 2 Table of contents 01 02 03 04 Teamwork Transparency Tangible Impact Technology 3 Millennials will soon be most of your workforce, and a lot has been written about how
More informationBridging the Volunteer Generation Gap City of Walnut Creek
Bridging the Volunteer Generation Gap City of Walnut Creek April 21, 2016 @JFFixler JFFixlerGroup Flickr: scooterroo2002 Today s Generation Gap I don t know how to give feedback when he is so much older
More informationCopyright 2011 Pearson Education, Inc. Publishing as Prentice Hall.
Copyright 2011 Pearson Education, Inc. What Is Planning? Planning - often called the primary management function because it establishes the basis for all the other things managers do concerned with results
More information2018 SPHR. Exam Content Outline CERTIFICATIONS IN HUMAN RESOURCES. SPHR Senior Professional in Human Resources
CERTIFICATIONS IN HUMAN RESOURCES SPHR Senior Professional in Human Resources 2018 SPHR Exam Content Outline NOTE: The 2018 revisions to the SPHR exam content outline go into effect for all SPHR exams
More informationStriking a Healthy Balance. What Employees Really Want Out Of Workplace Benefits Communication
Striking a Healthy Balance What Employees Really Want Out Of Workplace Benefits Communication Striking a Healthy Balance What Employees Really Want Out Of Workplace Benefits Communication Digital technology
More informationCOURSE CATALOG. vadoinc.net
COURSE CATALOG 2018 vadoinc.net Welcome Welcome to the Vado 2018 Course Catalog. Vado provides any organization or learner numerous opportunities to build the skills needed to lead and manage others, as
More informationWelcome! Catalog Terminology:
2015 Course Catalog Welcome! Welcome to the NuVeda 2015 Course Catalog. With over 315 bite sized, chunked learning courses, NuVeda provides any organization or learner numerous opportunities to build the
More informationHR TECHNOLOGY TO DRIVE BUSINESS RESULTS
HR S STRATEGIC SHIFT: HOW TO LEVERAGE HR TECHNOLOGY TO DRIVE BUSINESS RESULTS Introduction The many functions of HR have shifted and evolved over time. Today HR s sphere of influence on overall corporate
More informationDealing with Employee Turnover. How to Stop the Hop
Dealing with Employee Turnover How to Stop the Hop An Adecco Asia Pacific White Paper Quarter 4, 2016 Page 2 of 10 On average, workers today stay at each of their jobs for about four and a half years and
More informationCERTIFICATIONS IN HUMAN RESOURCES. SPHRi TM Senior Professional in Human Resources - International TM SPHRi. Exam Content Outline
CERTIFICATIONS IN HUMAN RESOURCES SPHRi TM Senior Professional in Human Resources - International TM 2018 SPHRi Exam Content Outline SPHRi Exam Content Outline At-a-Glance: SPHRi Exam Weighting by Functional
More informationShowcase Your Workplace Culture To Attract Better Candidates
Showcase Your Workplace Culture To Attract Better Candidates How Your Employment Brand Gets Candidates Excited to Apply Showcase Your Workplace Culture To Attract Better Candidates Table of Contents Your
More informationPracticePerspectives. Winter. Navigating a Multigenerational Workforce in Child Welfare. Roxana Torrico Meruvia, MSW
I S S U E Winter 2 0 1 3 PracticePerspectives The National Association of Social Workers 750 First Street NE Suite 700 Washington, DC 20002-4241 SocialWorkers.org Navigating a Multigenerational Workforce
More informationHR Conference 15 th November Passion over Pound. Shahina Kasak
HR Conference 15 th November 2017 Passion over Pound Shahina Kasak Agenda Maslow s Hierarchy of Needs Influences on this Hierarchy The Global Financial Crisis of 2008 Implications of the crisis Generational
More informationFIXING THE TALENT MANAGEMENT DISCONNECT: Employer Perception versus Employee Reality
FIXING THE TALENT MANAGEMENT DISCONNECT: Employer Perception versus Employee Reality Contents INTRODUCTION....3 SECTION 1:...4 Recruitment: What matters and what doesn t SECTION 2:...7 Development: Employees
More informationsafeco report: what it takes to be an agent for the future
safeco report: what it takes to be an agent for the future Much has been written about independent insurance agents fending off fierce competition from direct-to-consumer carriers and captive agents. Despite
More informationREASONS TRAINING MUST GO BEYOND ONBOARDING
REASONS TRAINING MUST GO BEYOND ONBOARDING DON T LET TRAINING FALTER. When it comes to training, many manufacturers start off strong. Employers implement a formal onboarding program to immerse new employees
More informationAmerican Water Works Association: Engaging Retired Volunteers. Presented by: Anne Bell Kristy Judd
American Water Works Association: Engaging Retired Volunteers Presented by: Anne Bell Kristy Judd Metro Volunteers Metro Volunteers mission is to mobilize and cultivate volunteers as a vital force in our
More informationSubsurface Consultants & Associates, LLC. Survey Summary Results. Millennials in the Energy Industry: Understanding the Generation Gap
Subsurface Consultants & Associates, LLC Survey Summary Results Millennials in the Energy Industry: Understanding the Generation Gap Subsurface Consultants & Associates, LLC 1 January 2014 About this survey
More informationAttracting In-Demand IT Talent to the Public Sector Presented by: Whitaker IT, LLC
Attracting In-Demand IT Talent to the Public Sector Presented by: Whitaker IT, LLC Kristen Gaustad, CTS Linda Ranostaj, CTS Candy Stanley, CTS/CPC Introduction Why people leave jobs Generational differences
More informationCOMMUNICATIONS STRATEGY
COMMUNICATIONS STRATEGY 2016-2019 Introduction and purpose This strategy details how communications will support the delivery of shaping the future of urgent & emergency care (EEAST strategy 2016-21).
More informationThe RIA Benchmarking Study from Charles Schwab
The RIA Benchmarking Study from Charles Schwab SCHWAB BUSINESS CONSULTING AND EDUCATION The power of the Benchmarking Study really becomes apparent when the insights begin informing your business decisions
More informationMindset. Creating a New. Guidelines for Mentorship in Today s Workplace
Mindset Creating a New By Guidelines for Mentorship in Today s Workplace Randy Emelo Mentoring has proven again and again to be an effective workforce development tool. A 2009 study by Triple Creek looked
More information2017 Recruiter Sentiment Study
2017 Recruiter Sentiment Study with Insights from and Candidates Conducted by The Martec Group MRINetwork.com/Recruiter-Sentiment-Study CONTENTS SURVEY HIGHLIGHTS 3 JOB OPENINGS TODAY What is Causing Job
More informationhow will I draw my future
recruiting how will I draw my future AXA Advisors, LLC. The security that comes with a well-established global leader is admired not only by our peers in the industry, but also by our clients. join a winning
More informationLeaders are not Born. They are Built! Randy Disharoon October 6, 2017
Leaders are not Born. They are Built! Randy Disharoon October 6, 2017 OUR PREMISE The most dangerous leadership myth is that leaders are born - that there is a genetic factor to leadership. That s nonsense;
More informationINTERACTIVE TABLE OF CONTENTS
INTERACTIVE TABLE OF CONTENTS Standout Subject Lines Get Open, Get Read, Get Results... 3 Grow Your Business with Email & Social Media Simple marketing strategy for small business & nonprofits... 3 Find
More informationTALENT ACQUISITION TRENDS
TOP 5 TALENT ACQUISITION TRENDS THE FUTURE OF RECRUITING Talent fuels every facet of business. A company can have the right technology, the right infrastructure, the right products and services yet still
More informationLeverage Learning to Onboard Top Talent
Leverage Learning to Onboard Top Talent What s in this guide? Explore the top five ways that learning is used to enhance onboarding. Click to jump to a chapter. 2 33% of employees know whether they want
More informationDigital Skills: The CIO Perspective
Digital Skills: The CIO Perspective E About the research To explore the impact digital skills are having on businesses today, and the role of the CIO in their development, VMware gathered insights from
More informationFOCUS ON ENGINEERING 2017
FOCUS ON ENGINEERING 2017 Engineers are in demand. Employers know it. Engineers know it. What can employers do? Consistently featured on lists of tough jobs to fill, engineers know they hold the cards.
More informationChief Growth Officer
Chief Growth Officer (Client Marketing Director) Position at Kinesis After reviewing this position, please submit your cover letter and resume to: /contact/careers/ No phone calls, please. 0 Letter from
More information30 Behavioral Interview Questions
30 Behavioral Interview Questions to Identify High-Potential Candidates Talent Solutions Table of contents Why behavioral interview questions matter 3 6 soft skills that reflect potential 4 Adaptability
More informationOvercoming Workforce Challenges With Strategic Compensation Initiatives. Theresa M. Worman Executive Vice President
Overcoming Workforce Challenges With Strategic Compensation Initiatives Theresa M. Worman Executive Vice President INTRODUCTION Workforce planning aligns the needs and priorities of the organization with
More informationSuccession Planning with a Multi-Generational Workforce
1 Succession Planning with a Multi-Generational Workforce October 24, 2017, 2:00 pm Rehmann s Quarterly Webinar Presenters 2 Susan E. Poletti, SPHR/SHRM SCP Manager, Rehmann Consulting AREAS OF SERVICE
More informationThe average employee stays in one job for only 4.4 years. -Bureau of Labor and Statistics
The average employee stays in one job for only 4.4 years. -Bureau of Labor and Statistics The average Gen Y employee stays with one job for only 2 years. - PayScale Human Capital Does your recognition
More informationBuild a Recession-proof Practice. 5 key ways to help you strengthen your practice now for greater efficiency and profitability. seic.
Build a Recession-proof Practice 5 key ways to help you strengthen your practice now for greater efficiency and profitability seic.com/advisors There s no doubt about it. Since the financial crisis of
More informationCapital Regional District. Organizational Development Plan
Capital Regional District Organizational Development Plan This plan represents current information as of the time of publication. The Capital Regional District will be periodically updating and revising
More informationTOOL 9.4. HR Competency Development Priorities. The RBL Group 3521 N. University Ave, Ste. 100 Provo, UT
TOOL 9.4 HR Competency Development Priorities The RBL Group 3521 N. University Ave, Ste. 100 Provo, UT 84604 801.373.4238 www.hrfromtheoutsidein.com [9.4] HR COMPETENCY DEVELOPMENT PRIORITIES Directions:
More informationPresented by: The Influence of Technology on Workforce Development
Presented by: The Influence of Technology on Workforce Development STRATEGIC APPROACH TO TALENT DEVELOPMENT Attracting Talent Retaining Talent Screening Talent Training and Developing Talent On-Boarding
More informationEmerging Millennial Healthcare Leadership
Emerging Millennial Healthcare Leadership Views and Reflections from the New Generation A Witt/Kieffer Study EXECUTIVE SUMMARY Witt/Kieffer recently conducted a survey of more than 100 industry executives
More informationHealth Engagement Webinar FAQ
Health Engagement Webinar FAQ Thank you for your interest and participation in our health engagement webinar. The purpose of this document is to address all frequently asked questions surrounding attitudinal
More informationROADMAP FROM CONCEPT TO IPO.
The ENTREPRENEUR S ROADMAP FROM CONCEPT TO IPO www.nyse.com/entrepreneur Download the electronic version of the guide at: www.nyse.com/entrepreneur 19 RETAINING KEY TALENT FOR THE NEXT STAGE OF GROWTH
More informationDo You Need to Grow Your. Social Media Audience?
Do You Need to Grow Your Social Media Audience? Do You Need to Grow Your Social Media Audience? Audience growth has become a controversial topic in the social media space. While many marketers are still
More information