The HR Function in 2021: Models & Competencies. Chris Kelly and Katie Rapp

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1 The HR Function in 2021: Models & Competencies Chris Kelly and Katie Rapp

2 Methodology 57 HR Leaders 44 CAHRS Partner Companies 10 Industries 45 Minutes What are the key future competencies for the HRBP role? How should we develop them?

3 Presentation Overview 1. Future of Work Trends 2. HR Operating Models 3. HRBP Role Current State Future Competencies Career Development

4 Future of Work Trends

5 Future of Work Trends Diverse Demographics Technology & Flexible Work Practices Liquid Workforce Globalization Future of Work Trends HR Operating Models Current State of HRBP Future State of HRBP HRBP Career Dev.

6 HR Operating Models

7 HR Operating Models In Progress Implemented Notable Nuances Plans to transition to 3 legged stool model Organized in 3 legged stool model Market HR Talent Partners Treatment of Shared Services Future of Work Trends HR Operating Models Current State of HRBP Future State of HRBP HRBP Career Dev.

8 HRBP Role

9 Interpretations It is called different things depending on who you are talking to. We are speaking in terms of Business Partners, however, it is still evolving from being day-to-day generalists. An HRBP is an overpaid HRG. Future of Work Trends HR Operating Models Current State of HRBP Future State of HRBP HRBP Career Dev.

10 Interpretations Future of Work Trends HR Operating Models Current State of HRBP Future State of HRBP HRBP Career Dev.

11 Definitions HRBP HRBP & HRG HRG Future of of Work Work Trends HR Operating HR Operating Models Models HRBP Current Role State of HRBP Current State Future State Future of HRBP Comp. HRBP Career Dev.

12 Definitions Responsibilities HRBP Strategy development Consulting/diagnosing human capital solutions for business challenges Organizational effectiveness Coaching/trusted advisor Future of of Work Work Trends HR Operating HR Operating Models Models HRBP Current Role State of HRBP Current State Future State Future of HRBP Comp. HRBP Career Dev.

13 Definitions Responsibilities HRG Employee relations Workforce planning Recruiting Staffing Investigations Cyclical activities (e.g., performance management) Future of of Work Work Trends HR Operating HR Operating Models Models HRBP Current Role State of HRBP Current State Future State Future of HRBP Comp. HRBP Career Dev.

14 Definitions Competencies HRBP Business acumen Financial acumen Strategic thinking Change management Consulting Coaching Courage Future of of Work Work Trends HR Operating HR Operating Models Models HRBP Current Role State of HRBP Current State Future State Future of HRBP Comp. HRBP Career Dev.

15 Definitions Competencies HRG HR acumen Problem solving Communication Managing ambiguity Future of of Work Work Trends HR Operating HR Operating Models Models HRBP Current Role State of HRBP Future State of HRBP HRBP Career Dev.

16 Definitions Overlap HRBP & HRG Talent management and processes Relationship management Future of of Work Work Trends HR Operating HR Operating Models Models HRBP Current Role State of HRBP Current State Future State Future of HRBP Comp. HRBP Career Dev.

17 Profiles Profile 1: Pure HRBP Aligned to senior leaders of business units or corporate functions Strategic responsibilities Enabled by COEs and Shared Services Profile 2: HRG Supporting business units or corporate functions Generalist responsibilities Profile 3: HRBP and HRG HRBPs aligned to business leaders & provide strategic consulting for business HRGs supporting employee population & driving execution of operational tasks 35% 26% 40% Future of of Work Work Trends HR Operating HR Operating Models Models HRBP Current Role State of HRBP Current State Future State Future of HRBP Comp. HRBP Career Dev.

18 Future HRBP Competencies

19 Future Competencies DIFFERENTIATOR Business Contributor Technology Champion Internal Boundary Spanner External Stakeholder Relationships CORE Business Acumen Data Analytics Talent Translator Future of of Work Work Trends HR Operating HR Operating Models Models HRBP Current Role State of HRBP Current State Future State Future of HRBP Comp. HRBP Career Dev.

20 HRBP Career Development

21 Career Development Strategies Developmental Experiences 75% Training & Development 34% Rotational Program 11% Future of of Work Work Trends HR Operating HR Operating Models Models HRBP Current Role State of HRBP Current State Future State Future of HRBP Comp. HRBP Career Dev.

22 Competency Models 31% have and use competency models Development 34% Selection Career Planning Performance Management 16% 13% 9% 34% do not use competency models Talent Management 6% Future of of Work Work Trends HR Operating HR Operating Models Models HRBP Current Role State of HRBP Current State Future State Future of HRBP Comp. HRBP Career Dev.

23 Future HRBP Experience Map Experience Experience Experience Differentiator Competency Differentiator Competency Differentiator Competency Business COE Shared Services Core Competency Core Competency Core Competency EVALUATE Future of of Work Work Trends HR Operating HR Operating Models Models HRBP Current Role State of HRBP Current State Future State Future of HRBP Comp. HRBP Career Dev.

24 Future HRBP Experience Map Business Contributor M&A Project Mgmt Virtual Team Mgmt Internal Boundary Spanner Technology Champion Experiences Cross Functional COE Shared Services Business Acumen Talent Translator Data Analytics Differentiator Competencies Core Competencies Future of of Work Work Trends HR Operating HR Operating Models Models HRBP Current Role State of HRBP Current State Future State Future of HRBP Comp. HRBP Career Dev.

25 Thank You

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