Your Guide to the Greene King Management Development Programme

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1 CRAFT YOUR CAREER Your Guide to the Greene King Development Programme

MANAGEMENT DEVELOPMENT PROGRAMME The Development Programme supports Assistant and Kitchen Managers to develop themselves and their career at Greene King.

teams effectively. This will then help to drive our businesses and support our vision of becoming the BEST pub company in the UK.

2 MANAGEMENT DEVELOPMENT PROGRAMME The Development Programme supports Assistant and Kitchen Managers to develop themselves and their career at Greene King. This programme has been built around the Level 3 Advanced Apprenticeship in ILM to help provide learners with the underpinning knowledge, behaviours and skills required to lead, coach and manage our teams effectively. This will then help to drive our businesses and support our vision of becoming the BEST pub company in the UK. To support delivering the best development journey possible, learning will be delivered through a combination of workshops, distance learning, self-study and 121 support. WHO S IT FOR? This programme is for all Assistant and Kitchen Managers who have ambitions to develop themselves personally and professionally and progress in their careers at Greene King. If you are looking to progress in approximately months and are up for the challenge then this is the programme for you! WHAT S INVOLVED? A qualification at this level needs a high level of commitment and dedication. To take part in this programme you will have been nominated by your Business Development Manager as someone who has the potential and desire to progress. You will also need to take an initial online diagnostic and complete a small assignment prior to enrolment. THIS IS A VERY DESIRABLE PROGRAMME, ENABLING YOU TO GROW YOUR CAREER WITH STRONG EVIDENCE OF YOUR CAPABILITY AND PERFORMANCE The programme is delivered over 12 months and by the end you will have gained: ILM Level 3 Diploma in Functional skills in Mathematics, English and IT at Level 2 Employee Rights and Responsibilities To achieve this, you will need to complete the following: A total of 7 off site workshop days A suite of work based learning assignments On the job observations and coaching As a learner, we will be asking you to commit to self-study outside of the workshops to be able to complete your assignments and projects that will be assessed for your qualification. You will also be asked to sign our Further Education policy to confirm your commitment towards completing the programme. Your time, energy and commitment will be well spent as you progress through the programme and begin to reap the rewards as you put your learnings into practise. 2 Greene King Development Programme Greene King Development Programme 3

WORKSHOPS Attendance on workshops is a mandatory part of your commitment to the Development Programme you will be provided with all dates at the beginning of the programme.

3 WORKSHOPS Attendance on workshops is a mandatory part of your commitment to the Development Programme you will be provided with all dates at the beginning of the programme. If for any reason you cannot attend a given date, you must reschedule onto one of the other available dates scheduled for other groups running in the same timeframe. This will help to ensure that you are able to complete the assignment activity and maintain a manageable workload. DEVELOPING YOURSELF DEVELOPING YOUR BUSINESS DELIVERING THE BEST BUSINESS RESULTS 7 1 INDUCTION INDUCTION PRINCIPLES OF LEADERSHIP & MANAGEMENT RECRUITMENT, SELECTION & ON-BOARDING A full day workshop facilitated by our partners Lifetime Training and a GK Learning and Development Manager. This session will provide you with all of the detail that you need to know prior to completing your final sign up to the programme. You will also have the opportunity to meet your Lifetime Regional and network with the rest of the AMs/KMs that will be completing the programme with you. You ll also be introduced to the online learning portal you ll use to submit your assignments and your Lifetime Regional will outline their role and the support they will provide to you during the programme. You ll also be given dates for the upcoming workshops. Your appointment for sign up will be booked in for just after your induction, so that you can enrol onto the course. You ll complete all the necessary paperwork and you ll build an individualised training plan with your Lifetime Regional. 5 6 DEVELOPING EFFECTIVE TEAMS (2 DAY) DEVELOPING YOURSELF Providing you with an in depth exploration of the MDP, this workshop encourages you to really reflect on the opportunity you have and to focus on developing the tools you will need to drive your own personal and professional development throughout the programme. You ll be exploring development planning, learning styles, feedback models and objective setting all leading you into your first assignment. PRINCIPLES OF LEADERSHIP & MANAGEMENT This workshop examines the difference between leadership and management and how each is practically applied at Greene King. As we work towards the assignment for this workshop, you ll be considering what the difference is between a leader and a manager, and what styles we can identify within these areas. You ll also be looking at motivation what is it? How can motivation be influenced in the workplace? We ll explore decision making and how it is important to hone these skills to make effective decisions and you ll also be looking at the functions of management in balancing the needs of a team. Culminating in looking at how we measure performance to help support turning our visions into reality. 4 Greene King Development Programme Greene King Development Programme 5

4 DEVELOPING YOUR BUSINESS In this session, you ll be exploring how to drive your business you ll be thinking about how to identify risk areas in your pub and what you would do to resolve them. How do you measure this impact and what practical application will you have back in your business? This workshop leads to a project that will enable you to do just that. RECRUITMENT, SELECTION & ON BOARDING Having the right people in our businesses is often one of the greatest challenges that face our managers. This session will look at the tools and processes in place to enable you to recruit great team members who are the future of our businesses. You ll be considering how to identify what your recruitment needs are, how you attract people to your pub, select the best candidate and the procedures for appointing them all whilst staying within both legal and ethical guidelines. You ll then explore how to ensure that your perfect candidate receives the best on boarding so they choose to stay and grow with you. DEVELOPING EFFECTIVE TEAMS Your two day workshop will focus on what you do with your people once you have them in place. You ll be looking at how a team develops and grows together, what roles individuals play within a team and how to maximise on their strengths. You ll also consider the differences between managing at team and individual level and will be able to tie this into how you approach giving feedback and performance manage your people. This session will cover the link between reward and recognition, exploring how this can be utilised to best effect. DELIVERING THE BEST BUSINESS RESULTS This final workshop hands the reigns over to you it is your opportunity (within a framework) to showcase your personal and professional development journey, highlighting your achievements over the past 12 months. You will create and deliver a presentation that covers two key elements: A business related project its aims, objectives, implementation and outcomes Your key learnings and applications from the Development Programme ACCESSING SUPPORT The Development Programme is a great opportunity for you to further develop yourself both professionally and personally but to do this, you will need to maximise on all of the support avenues available to you. All candidates have access to ILM research and resources to support their programme and Lifetime have a range of resources on their systems too all available at the click of a mouse. Part of driving your own learning is about seeking support when and where you need it. Take some time to consider where that may come from and where you might need some additional support. CONSIDER: Line Manager They ll have been part of the process from your first application. Take the time to agree with them regular, scheduled catch ups both before and after workshops and throughout the programme. Ensure that you are communicating well and both of you understand the applications of the programme in the workplace. Business Development Manager Your BDM will be interested to watch your development during your time on the programme (remember, they are investing in both your time and resource by nominating you to the MDP). Ask to spend time with them discussing your learnings grab a coffee when they pop in for a visit or schedule time in their diary for a more formal review you may gain some great insights! Lifetime Regional Your RT is there to support you with all aspects of your apprenticeship. They will visit you in pub, review your assignments and feedback to you, as well as schedule calls to check on your progress etc An invaluable resource to you, and one that you can contact at any time for support and advice. Learning & Development Manager You ll see your L&D Manager at each of your workshops. Their job is to ensure you receive all of the learning you need to be able to complete your assignments and apply/implement your new learnings back at your pub. Your L&D Manager will be rooting for you all the way, helping and supporting in any way that they can - you can always drop them a note or give them a call. Peers and Colleagues on Programme What better body of people to give you support than those who are experiencing the same things as you. Spend some time creating relationships with and getting to know your fellow MDP students you ll be sharing top tips, insights and successes for a long time to come. Friends and Family Make sure that you talk to your nearest and dearest about what you are doing this programme will require you to devote some of your personal time to your studies and assignments. Your friends and family can help support you. 6 Greene King Development Programme Greene King Development Programme 7

PROGRAMME OVERVIEW Here s an overview of the Learner Journey, outlining the unit titles included within the qualification you will be working towards.

5 PROGRAMME OVERVIEW Here s an overview of the Learner Journey, outlining the unit titles included within the qualification you will be working towards. There is a guided timetable for completion of face to face learning (classroom based) and on-line sessions (this will be via Webinar, Skype, phone calls or FUSE, an e-learning platform). ILM LEADERSHIP AND MANAGEMENT LEVEL 3 DIPLOMA Sign up Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 Remote Month 10 Month 11 Month 12 Review all workbooks ACE Form & Exit Review Functional Skills Diploma: Knowledge and Competence Visits Remote Remote Assessment through: observations, discussions, product evidence, Q&A, witness testimony, personal reflection logs, e-learning modules, videos, intercative activities Apprentice Guide to Learning and Skills Development Skills Scan Functional Skills Initial Assessment Personal Development Plan FUSE Induction E-portfolio Sign-up Manage Personal & Professional Development Employee Rights & Responsibilities workbook Functional Skills English Speaking & Listening Assessment Issue Implement Change Project review at every visit Discuss Implement Change Project identify proposed changes and ensure GM is in agreement with changes identiﬁed Review Resolve Business Problem Plan Issue workbook for Principles of Leadership & Functional Skills English Writing Assessment Manage Team Performance observation - where possible this should include: - Setting targets Principles of People workbook Functional Skills ICT Assessment Recruitment, Selection & Induction Practice Manage Team Performance - Setting team targets - Reviewing progression - Written and verbal communication - Identifying training needs Functional Skills English Reading Assessment Observation of a meeting on Problem Resolution Plan & Training - where possible, this should include: Promote Equality, Diversion & Inclusion in the workplace Prepare for and support quality audits Principles of Business Review Change Observe 121 and Implementation Plan appraisals completed and discuss lessons by the learner. learnt Gather witness Review training testimonies on sessions held by the previous 121s learner to support conducted by the the implemented learner change Manage Personal & Professional Development completed - Equality & Diversity knowledge Manage Individuals development in the workplace - Dealing with team disagreements Principles of Leadership & workbook - Building rapport with team members Functional Skills Maths Assessment Employer Guide - Work-Based Learning Provide learner with development targets to enable their growth into a managerial role Provide learner with support in identifying changes/ improvements to the organisation Provide learner with opportunity to conduct 121 (if not already doing so) Provide learner with opportunity to work on recruitment and training needs Provide support and feedback on Implementing Change plan Provide learner with time to conduct training sessions for their team members Provide feedback on Change Implementation plan to ensure it meets company goals and objectives Workshops 8 8 Induction Developing Yourself Sign up Month 1 Principles of Leadership & Month 2 Month 3 Developing Your Business Month 4 Month 5 Recruitment, Selection & On-Boarding Month 6 Month 7 Developing Effective Teams (2 day) Month 8 Greene King Development Programme Month 9 Delivering the BEST Business Results Month 10 Month 11 Month 12 Greene King Development Programme Greene King Development Programme To register your interest, please contact your HRBP Greene King Development Programme 9 9

6 HOW THE MANAGEMENT DEVELOPMENT PROGRAMME HAS ELEVATED GILLIAN S CAREER An amazing opportunity to develop your career, learn new skills and raise your profile within the company Gillian Lee, keen to progress her career in management, decided to embark on the Development Programme which included completing her Level 3 Leadership and apprenticeship. During this time she was promoted from Deputy General Manager to General Manager of the Axe and Cleaver Chef and Brewer in Altrincham. I have worked for the company since I was 16 years old, progressing through the stages from team player to a management role in various brands, explains 31-yearold Gillian. In recent years the option to progress your career has really become a big focus and clear career pathways have been set for each role in the business which is a real positive for any company as it really focuses on internal progression and training. I really wanted to progress my career, learn new skills and develop myself so I decided to take the apprenticeship route. The programme has taught me new leadership and management theories which in turn have really helped me understand the importance of being a leader. The on-the-job training has meant I ve developed not only my career but myself too and the networking opportunities have really helped my confidence. Gillian says she would highly recommend embarking on the MDP. It s an amazing opportunity to develop your career, learn new skills and raise your profile within the company. I am a real believer in training and the current career pathway routes are a fantastic way to enhance people s skills and knowledge. It helped massively in my progression and I now promote the career pathway and apprenticeship route to all of my team members, she says. WOW! HOW DO I APPLY? Criteria for application: Must be Assistant/Kitchen Manager looking to progress within months Line Manager backed application Must be able to commit to 10 hours minimum self-study a month To apply to join the next intake of the Development Programme, you will need to have a discussion with your line manager regarding your development to ensure that this is the best path for you. You then need to visit Best for Team/ GK1 under the Apprenticeships section, to complete the MDP expression of interest form and included short assignment. After which you ll be invited to complete an online diagnostic test to finalise your application. This will then be reviewed and once successful you ll be invited to an induction session to commence your enrolment. 10 Greene King Development Programme

7 LDF-155 GK MDP guide

Craft your career. Your guide to the Greene King Management Development Programme

Craft your career. Your guide to the Greene King Management Development Programme Craft your career Your guide to the Greene King Programme 524 GK MDP Guide Refreshv3.indd 1 30/04/2018 16:34 THIS IS A VERY DESIRABLE PROGRAMME, ENABLING YOU TO GROW YOUR CAREER WITH STRONG EVIDENCE OF