@HEATHROW. GMB for Heathrow workers JOIN ONLINE.

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1 @HEATHROW GMB for Heathrow workers IT S IMPORTANT TO KNOW YOUR RIGHTS AT WORK GMB makes sure that our members have the best support at work. We want to protect your rights and promote the importance of fair pay. GMB, one of Britain s largest unions want to make sure that practices are performed fairly & safely in your workplace. It is absolutely vital to us that our members at Heathrow Airport are treated with dignity, respect and in a fair manner. GMB has its own employment law service that provides complete legal advice and representation for GMB members at no additional cost. If you are worried about anything at work, our team is only a phone call away. IF YOU WORK AT HEATHROW, JOIN US TODAY. THE GMB FIGHTS FOR FAIRNESS & DIGNITY AT WORK! JOIN ONLINE

2 @HEATHROW HEATHROW AIRPORT WORKERS Heathrow Airport workers provide a world class service to passengers and the general public and are often confronted with everyday challenging situations. Most people working in Heathrow fear becoming the victim of false allegations or abuse. It is one of the key reasons why Airport staff become GMB members. Whether you re an airline customer service agent, finance, computer, technical or administrator worker, baggage handler, security, cleaning domestic, catering and business lounge staff, employees working in retails and restaurant outlets, hotel staff, maintenance, aircraft appearance staff or a PRM s wheel chair assistance we want to hear from you! WHAT WE CAN DO FOR YOU GMB can provide expert support and representation including free legal advice from our own law service UnionLine. If you're facing an allegation you can contact your GMB representative or local GMB office straight away. You have the right to be accompanied at a disciplinary hearing by your GMB rep. If you are not a member why not join GMB today? ( or contact ) LONDON LIVING WAGE AT HEATHROW AIRPORT The vast majority of workers at Heathrow do not receive the London Living Wage. GMB is campaigning on behalf of thousands of low paid workers at Heathrow, to make sure they're paid the London Living Wage or above. We're working with Heathrow Airport Ltd and Labour MPs local to the airport to support our campaign for a fair deal for low paid workers at Heathrow. HEALTH AND SAFETY There are hundreds of laws designed to keep airport workers safe and yet the Health and Safety Executive still recorded over 150 workplace deaths last year. And this figure doesn't include those who died in road or other transport accidents while carrying out their work, or the thousands who died from industrial diseases such as cancer, or from exposure to asbestos. Many others are injured or suffer long term debilitating illnesses which can also have a hugely negative impact on their families.

3 Section 2(1) of the Health and Safety at Work etc. Act 1974 states: It shall be the duty of every employer to ensure, so far as is reasonably practicable, the health, safety and welfare at work of all his employees." The risk of slip and trip injuries to airport workers can be greatly reduced by: Carrying out risk assessments to consider potential slip and trip hazards such as spills of liquids, wet floors, unsuitable footwear, uneven surfaces, passenger waste, luggage. Removing potential obstructions. Providing warning signs or hazard cones where appropriate. MUSCULOSKELETAL DISORDERS (MSD) Each year in the airline industry, the Health and Safety Executive (HSE) receives incident reports of employees injuring themselves through manual handling. The majority of these injuries result from baggage handling. Other work activities, such as cargo handling, pushing/pulling work equipment such as aircraft steps/baggage dollies etc are also high risk. In relation to employees sustaining MSD. Employees are also at risk of sustaining MSD when assisting disabled or reduced mobility passengers unless this activity is suitably managed. But there are simple steps to help reduce the risk of MSD: A strong GMB membership in a workplace can make sure that the employer deals with risks and provides protective clothing and good working practices. Unfortunately, accidents at work are still a regular occurrence, which is why belonging to a union is important. GMB members are covered by GMB legal service UnionLine as part of their membership package. This vital part of the GMB membership provides members with top class legal representation. STRESS AT WORK Stress is an increasingly problematic factor for Airport workers. Huge changes in workplaces over recent years have made many jobs much more difficult and stressful. This can be compounded if staff find that by being absent due to stress their job is then under threat. The Health and Safety executive (HSE) have produced some guidance on management standards for work related stress. GMB support the introduction of these standards and with our wide experience in dealing with stress in the workplace we can offer practical advice and support which can resolve your exposure to stress in the workplace. The legal case: The law requires employers to tackle stress. These Management Standards are not new laws and employers already have duties: Under the Management of Health and Safety at Work Regulations 1999 an employer must: Assess the risk of stress-related ill health arising from work activities. Under the Health and Safety at Work etc Act 1974 they must: Take measures to control that risk. HSE expects organisations to carry out a suitable and sufficient risk assessment for stress. This includes taking action and tackling any problems that are identified.

4 DIGNITY AND RESPECT AT WORK You have a right to the same fair treatment as everyone else in your workplace. But if you're not treated the same what can we do about it? Our GMB workplace organisers are trained to achieve equal treatment with employers. They organise workplaces so that collective action can keep GMB members safe from unfair conduct. Employers have a responsibility to make sure they comply with HSE standards. If you think you're being unfairly treated, constantly picked on, humiliated, physically or verbally abused, regularly threatened with dismissal or unfairly passed over for promotion then GMB can support you with your complaint. It is unlawful for you to be discriminated against because of gender, sexual orientation, disability, pregnancy, race, ethnic background, nationality, age or religion. If a GMB member is treated unequally or unfairly at work then the GMB's Legal Service is there to redress the unfairness. BEST LEGAL BACKING FOR GMB MEMBERS UNIONLINE GMB's own legal service provides GMB members with the best legal service for trade union members. Its services provide complete advice and representation for GMB members at no cost, and the accident and injury service is free of charge to GMB members and their families. Workers must be members of GMB to have access to UnionLine services. HEATHROW EXPANSION AND GMB GMB London Region, which represents workers at Heathrow airport, has long campaigned for the airport to be expanded in the interest of jobs in West London and in the wider economy of London and the UK. GMB welcomes that Heathrow has been given the go-ahead for a third runway at the airport that will see the creation of up to 180,000 jobs 40,000 in the local area double the apprenticeships at Heathrow, to a total of 10,000, and up to 211bn in economic benefits across the UK by It is only right that Heathrow workers and their families should benefit from the expansion with better pay and conditions. HOW CAN I GET INVOLVED WITH GMB? JOIN GMB AND BECOMING A MEMBER The more members there are the more say you have as a worker. You can join online at or contact our Hayes office on JOIN ONLINE DO YOU WANT TO BE A HEALTH & SAFETY REP OR SHOP STEWARD? If you're interested in becoming a GMB Health and Safety Rep or a Shop Steward, get in touch with your local GMB Reps and your local GMB office.

5 GMB EXPERTS IN THE WORLD OF WORK It can be as simple as a new manager, or a new way of working that causes you a problem at work. Guard against that day by joining GMB now. GMB membership covers you wherever you work. Only GMB members get GMB help. IF YOU WORK YOU NEED GMB@WORK Join now at fill in the form below then simply write FREEPOST GMB LONDON REGION on an envelope and post it to us you don t need a stamp or any other address details. If you have any questions contact GMB London: london.membership@gmb.org.uk or visit our website FOR GMB USE ONLY Section Branch number Membership number of joining GMB membership application form PLEASE USE BLOCK CAPITALS 1 Surname Home address TELL US ABOUT YOU Postcode First name Home phone number Title Mrs / Miss / Ms / Mr Mobile number of birth We ask for your ethnic origins as part of our equal opportunities policy of improving services to all members Bangladeshi / Black African / Black Caribbean / Black British / Chinese / Indian / Irish / Pakistani / White / Other: National Insurance number 2 Employer TELL US ABOUT YOUR JOB I agree to abide by GMB rules Signed Your job Tick here if you do not wish to contribute to the GMB collective affiliation to the Labour Party Address where you work Postcode I authorise my employer to pass my bank details on to GMB to activate my union membership Signed CHOOSE EITHER 3 Section 68, Trade Union and Labour Relations (Consolidated) Act 1992 as amended I authorise my employer to deduct from my pay each week/month the sum of OR Name(s) of account holder(s) or other amounts as may be fixed by GMB from time to time. How many hours a week do you work? Pay number I give my employer permission to notify GMB of any future change of address Please start the deductions immediately and pay the amounts to GMB. I note that this agreement may be cancelled by one month s notice in writing. I give permission to my employer to notify GMB of any future change of address. INSTRUCTION TO YOUR BANK OR BUILDING SOCIETY TO PAY BY DIRECT DEBIT Service User Number Please fill in the form below and send to: GMB, John Cope House, 152 Brent St, Hendon, London NW4 2DP Name and full postal address of your Bank or Building Society branch To the Manager of Bank/Building Society Address 4 AUTHORISATION OF DEDUCTION OF YOUR UNION CONTRIBUTIONS FROM YOUR PAY Postcode Signed Pay date Cash For GMB official use only. This is not part of the instruction to your Bank/Building Society. If your A/C number is not available fill in your address below Instructions to your Bank or Building Society: Please pay GMB Direct Debits from the account detailed in this Instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this Instruction may remain with GMB and, if so, details will be passed electronically to my Bank/Building Society. Signature(s) Bank/Building Society account number Bank/Building Society Sort Code Banks or Building Societies may not accept Direct Debit instructions for some types of account Reference number (GMB use only)

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