Leading global excellence in procurement and supply

Transcription

1 CIPS Group Easton House, Easton on the Hill, Stamford, Lincolnshire, PE9 3NZ, United Kingdom T +44 (0) F +44 (0) E info@cips.org CIPS Africa Ground Floor, Building B, 48 Sovereign Drive, Route 21 Corporate Park, Irene X30, Centurion, Pretoria, South Africa T +27 (0) F +27 (0) E infosa@cips.org.za CIPS Australasia Level 2, 520 Collins Street, Melbourne, Victoria 3000, Australia T /+61 (0) F /+61 (0) E info@cipsa.com.au CIPS Middle East & North Africa Office 1703, The Fairmont Hotel, Sheikh Zayed Road, PO Box 49042, Dubai, United Arab Emirates T +971 (0) F +971 (0) E mena.enquiries@cips.org CIPS is a registered trademark of the Chartered Institute of Purchasing & Supply CIPS Singapore 31 Rochester Drive, Level 24, Singapore, T T E infosg@cips.org Leading global excellence in procurement and supply

2 The Chartered Institute of Purchasing & Supply (CIPS) is the worldwide centre of excellence for procurement and supply. We use our expertise to ensure our training programmes are robust and relevant throughout the world. CIPS is the chartered body dedicated to the procurement and supply profession. We set the standards giving credibility, expertise, knowledge and resources that are second to none. Our global community of over 100,000 people in 150 countries range from those just embarking on their careers, right through to Chief Procurement Officers and Board Directors. Our training programmes are designed to meet the highest standards to ensure the profession can claim consistently high levels of workforce competence. Why train with CIPS? As the worldwide centre of excellence on procurement and supply issues CIPS series of training programmes are aimed to help professionals deliver real strategic and sustainable value to their organisations. Member services CIPS membership brings a range of benefits designed to support your professional development, helping you and your organisation achieve all-round excellence in procurement and supply. Become a member and take advantage of 10% discount on all of our training courses. Continuing Professional Development Helps you improve, record, maintain and evaluate your technical and managerial skills and knowledge Provides evidence of your progress All our training courses count towards the skills category of CIPS scheme. Participating in CIPS training courses is one aspect of continued learning. See more about the CIPS scheme on our website: 3

3 CIPS study sessions Introduction to procurement This interactive one-day workshop will give delegates a broad understanding of the potential of procurement and the key elements of the whole procurement cycle. Risk in the supply chain How to recognise and minimise risk and be ready if contingencies are needed. Diploma in procurement and supply Get ready for taking CIPS exams by attending one of our study sessions. These sessions are run by our Lead Trai ner and will help you to learn how to minimise stress when learning, as well as giving you some great tips on exam techniques for all assessment types. In addition to the support you'll receive at these study support sessions, we provide comprehensive study support materials free for all studying members. Our guides to preparing for assessments will help you to prepare for any of the CIPS assessment formats that you re likely to encounter and ensure that your technique is spot on. These sessions are designed for students undertaking the CIPS Qualifications and provide an opportunity to review the syllabus and discuss exam techniques, they will not teach you the syllabus, they are an opportunity to enhance your understanding. Unit title Duration Level Date Location Fee Contexts of procurement and supply 1 day 30-Mar- 9.00am pm Qatar 300 Business needs in procurement and supply 1 day 31-Mar- 9.00am pm Qatar 300 Sourcing in procurement and supply 1 day 01-Apr- 9.00am pm Qatar 300 Negotiation and contracting in procurement and supply 1 day 02-Apr- 9.00am pm Qatar 300 Managing contracts and relationships in procurement and supply 1 day 03-Apr- 9.00am pm Qatar 300 Contexts of procurement and supply 1 day 09-Jun- 9.00am pm Dubai 300 Business needs in procurement and supply 1 day 10-Jun- 9.00am pm Dubai 300 Sourcing in procurement and supply 1 day 11-Jun- 9.00am pm Dubai 300 Negotiation and contracting in procurement and supply 1 day 12-Jun- 9.00am pm Dubai 300 Managing contracts and relationships in procurement and supply 1 day 13-Jun- 9.00am pm Dubai 300 The core elements of procurement the procurement cycle The impact suppliers have on business Business procurement transactions To order and ex-stock Direct and in-direct areas of spend Identifying procurement needs Contracts and frameworks Selecting suppliers Supplier performance Measuring supplier performance Receipt and payment Benefits to the Delegates By the end of the programme delegates will be able to: Understand how their role fits into the overall procurement process Clearly understand the core elements of the procurement process Know how procurement and suppliers can add value to the business Those in a junior procurement/supply chain role or new to the profession. 1 day Introduction level s Dubai 02 February 20 Oman 16 March 20 Category essentials 08 Getting started in contract 08 Business finance what buyers need to know 09 Introduction to negotiation 11 Advanced procurement skills The risk process Potential sources of risk to the organisation Understand the difference between commercial and operational risk Supply chain mapping and risk assessment Risk assessment and control techniques Risk elimination, avoidance and reduction techniques Risk transfer and mitigation strategies Contingency planning By the end of the programme delegates will be able to: Understand and identify risk and its causes Have the skills and knowledge to be able to manage and control exposure to risks in the supply chain. Anyone dealing with supply chains who wants a greater understanding of the risks and consequences involved. 1 day Intermediate level Dubai 03 February Supply chain Advanced diploma in procurement and supply Unit title 500 Unit title Duration Level Date Location 300 Management in procurement and supply 1 day 19-Oct- 9.00am pm Qatar 300 Managing risks in supply chains 1 day 20-Oct- 9.00am pm Qatar 300 Improving competitiveness of supply chains 1 day 21-Oct- 9.00am pm Qatar 300 5

4 Supply chain Effective negotiation Category essentials How to manage the supply chain to reduce costs and add value. Practice and apply negotiation theory in a safe environment using practical exercises Category Management has the power to deliver improvements to the value and performance of your supply base. The supply chain/value chain Macro-analysis of the supply chain Supply chain mapping Cost drivers and levers Value analysis Life cycle analysis Supplier development Implementing supply chain improvement plans. By the end of the programme delegates will be able to: Understand the supply chain and be more able to manage it effectively and to mitigate risk Understand conflict issues and the ways to resolve them Have a greater knowledge of how waste can be eliminated leading to a leaner process. Anyone dealing with the supply chain who wants a greater understanding of how to reduce costs and add value. 1 day Intermediate level Dubai 04 February Sourcing and supplier selection 12 Strategic supply base analysis Introductions and objectives The five key methods of persuasion The process, phases and structure of a negotiation Seven effective tactics and ploys and how to apply them Different approaches to collaborative and competitive negotiations Video role-play session with feedback and coaching. By the end of the programme delegates will be able to: Understand how to assess the most appropriate approach to different types of negotiation, how to use the preparation and planning template to drive better deals Understand the critical steps throughout each phase of the negotiation Negotiate improved supply arrangements using the processes and techniques you have developed and practised. All buyers who want to improve their negotiation skills and drive better deals for their organisation. 2 days Intermediate level Dubai February 20 for CIPS members 1150 for non CIPS members 09 Sourcing and supplier selection These improvements cannot be achieved through addressing each procurement requirement as and when it is needed no matter how well it is done. This workshop will introduce a 4-step process which can be used to discover and implement improved approaches in any category of spend. Category process Defining categories Improvement opportunities only available through category The four key steps in the process Initiating and defining a category project Defining a strategy and identifying opportunities Implementing strategy plans and supplier selection Managing suppliers. By the end of the programme, delegates will: Understand how category differs from other approaches to procurement. Be able to explain a range of ways in which category can bring value improvements that are unavailable by more straightforward procurement approaches. Know the key steps in the category process and understand the importance of each step Understand the skills required of a good category manager and team member. Procurement professionals who want to build their understanding of category, and procurement managers who are looking to establish category as a way of working in their organisation. 1 day Introduction level Dubai 03 March 20 Qatar 17 April 20 Abu Dhabi 12 May Introduction to procurement 08 Getting started in contract 08 Business finance what buyers need to know 09 Introduction to negotiation 12 Category advanced Custom made world-class training in procurement and supply Tailored Skills Training develops staff talent with targeted training delivered by CIPS approved senior procurement practitioners. From scope to style and timing to location, CIPS designs your training to address the specific issues your procurement team is facing or to meet particular learning outcomes. tailored-skills-training

5 Getting started in contract Once you have signed the contract, your work has only just begun; without good many agreements will not deliver to their potential. Business finance what buyers need to know It is essential for buyers to have an understanding of business language. Introduction to negotiation The fundamentals of negotiation gain the effective skills, techniques and tactics needed for positive outcomes. Sourcing and supplier selection Selecting suppliers is at the heart of procurement, and this one-day programme will help delegates to learn how to select suppliers in a wide range of circumstances. This is a programme to introduce the essentials of post contract and explore ways to motivate suppliers and manage the relationship. Overview of post-contract supplier relationship framework Defining performance expectations of suppliers Contractual levers of performance The do and don t of service level agreements The people element of supplier relationships Basic principles of managing suppliers in complex markets. By the end of the programme, delegates will be able to: Understand effective controls and motivators Identify the levers of supplier performance Develop practical strategies to improve contractor/supplier relationships. Those in a junior procurement/supply chain role and those new to the discipline. 1 day Introduction level Dubai 02 March 20 Oman 17 March 20 Qatar 16 April 20 Abu Dhabi 11 May for CIPS members 575 for non CIPS members 05 Introduction to procurement Category essentials 08 Business finance what buyers need to know 09 Introduction to negotiation 10 Contract performance This short programme will give you an insight into the key numbers involved in business and how they can be used to improve value and manage risk in procurement. Understanding of key financial statements Profit and loss accounts Balance sheet Cash flow statements Difference between profitability and cash flow Capital and revenue expenditure plus depreciation Managing the working capital Appreciation of the key accounting ratios Cash flow forecasting. By the end of the programme, delegates will be able to: Apply fundamental business finance in understanding, appraising and managing suppliers Enhance negotiation strengths through awareness of how a deal outcome will impact a supplier s profitability and cash flow Gain insights on approaches to manage purchase price. All procurement professionals who work with and award contracts to suppliers. 1 day Introduction level Dubai 04 March 20 Dubai 11 September for CIPS members 575 for non CIPS members 09 Introduction to negotiation Understanding the difference between negotiation and influencing The negotiation cycle The key preparation tools including SWOT and PESTLE Objective setting using ranges How to develop markets with competitive advantage The main persuasion tools emotion, threat, logic and compromise Introduction to a range of tactics, how to deploy and counteract them Introduction to formal and informal ratification Self-development planning and next stages By the end of the programme, delegates will: Have an understanding of the basic fundamentals of negotiation planning and the main persuasion tools used within the overall process Assist their organisation to improve savings yield, mitigate risk and hence increase contribution to the bottom line. Those in a junior purchasing / supply role or new to the discipline. 1 day Introduction level Dubai 18 March Introduction to procurement 06 Effective negotiation 08 Getting started in contract 08 Business finance what buyers need to know Generic selection process How much effort to apply and adapt the process Preparing specifications Generating and maintaining interest How many stages? Comparing proposals Assessing suppliers Finalising the deal. Benefits to delegates By the end of the programme, delegates will: Know when to spend more time and when to spend less selecting your suppliers Learn how to free up more time Reduce the risk of choosing the wrong suppliers Identify when low price is great value, and when it is high risk. This course is suitable for buyers involved in more complex purchases and who need to decide on how to apply the selection process. 1 day Intermediate level Dubai 01 June 20 Qatar October Contract performance 12 Strategic supply base analysis 9

6 E-Learning Contract performance Advanced procurement skills Improve your buying skills Contracts lie at the heart of effective service delivery and therefore the techniques required to manage them are critical for successful delivery of services. This intensive 2-day programme will cover a range of more advanced procurement topics, and will be particularly suited to those organisations who are not using formal category processes. At this course you ll gain a broader and more in-depth understanding of the buyer s contribution to the organisation s bottom line through product and performance improvement and regulatory considerations. Support......your studies for CIPS qualifications with access to our full online portfolio of learning materials; over 250 hours of professional training. Study resources...created by the leading global experts in procurement and supply. This is about managing risk, maintaining compliance and ensuring best value and most of all, it is about enhancing the delivery of services. Review of contract fundamentals the contracting cycle Value of managing and developing contractual relationships with suppliers The relationship continuum features of different contractual relationship types How to select the most appropriate relationship with your suppliers Key components of successful supplier relationship (SRM) Governance and internal stakeholder Structuring a supplier account team Soft skills for supplier relationship managers how to develop lasting relationships and goodwill Monitoring and managing performance tools and techniques Key performance indicators and service levels Reporting performance Being assertive and managing conflict Managing change within strategic relationships. Benefits to the delegate: By the end of this programme delegates will have a good understanding of: How to categorise and prioritise different types of relationships How to manage a portfolio of supplier relationships The full range of contract tools and techniques How to manage different dimensions of power and dependency within a relationship How relationships can be developed in order to deliver added-value How risks can be managed through every life-stage of the relationship. Senior managers and budget holders with accountability for managing third party service providers within their organisation, including relationship managers, contract managers, service delivery managers and those involved in strategic procurement. 2 days Intermediate / Advanced level Dubai 02 and 03 June 20 for CIPS members 1150 for non CIPS members 12 Category advanced Managing your existing suppliers techniques for driving performance When and why to change suppliers Selection processes for large, complex and uncertain purchases Managing and influencing stakeholders. Benefits to delegates By the end of the programme, delegates will be able to: Improve value and performance without changing suppliers Learn techniques for selecting major suppliers where you are uncertain of the work scope Improve your internal relationships. This course is ideal for organisations wanting to bring on their existing procurement teams and develop the skills of their staff. It is also suitable for those who already have a basic understanding and would like to upgrade their procurement tools and techniques. 2 day Advanced level Dubai 4 and 5 June 20 Oman 28 and 29 September 20 for CIPS members 1150 for non CIPS members 06 Effective negotiation 12 Strategic supply base analysis 12 Category advanced 13 Increase the influence of procurement Executive programme You will learn how to analyse and interpret pricing models and build collaborative relationships with suppliers with the long-term aim of continuous improvement. You ll also learn how to negotiate and take part in a negotiating situation. The procurement cycle Stakeholder Sourcing the market and source planning Supplier appraisal Buying methods such as tender and quotations PPCA purchase price cost analysis Negotiation strategies and persuasion methods Contract negotiation guidelines Managing supplier performance Continuous improvement Benefits to delegates By the end of the programme delegates will: Learn and understand the basics of purchasing and negotiation Improvement of your buying skills will reduce your organisation s exposure to risk and enable you to make a more effective contribution to its profitability. All staff new to procurement wishing to enhance their ability and understanding. 2 day Advanced level Dubai and 08 September 20 Oman 30 September and 01 October 20 for CIPS members 1150 for non CIPS members 05 Risk in the supply chain 11 Advanced procurement skills 11

7 Strategic supply base analysis Participants attending this programme will be introduced to a wide range of advanced tools and techniques to help them analyse a supply market at a strategic level. Category advanced This two day course identifies the key elements needed to successfully implement category in an organisation. Increase the influence of procurement Executive programme Making procurement a pivotal business partner in the organisation. Dissecting suppliers cost structure The more you understand the better the deal you can potentially make. The aim is to provide practical tools and techniques for delegates to apply within their own categories of expenditure and to help towards developing effective sourcing strategies. Data gathering techniques and source of data Building a supply based profile How to develop a category and operational procurement strategy Interpreting suppliers financial position Profit models and price analysis Cost analysis and cost breakdown techniques SWOT and PESTLE analysis Competitive market analysis (Porters, etc) Linear supply chain mapping and risk analysis Creative thinking and option appraisal, opportunity analysis and quick wins. Benefits to delegates By the end if the programme participants will be able to: Understand a variety of supply based information and techniques for data gathering to create a supply base profile Identify, assess and successfully manage the full range of internal and external stakeholders Undertake a competitor market analysis to develop a sourcing strategy Build an accurate category profile, including spend and supply market data, risk and price/cost analysis Profile the relative power and dependencies that exist between the buying organisation and some of its key suppliers Develop a range of appraisal techniques to help towards developing a sourcing strategy. This is essential for all operational procurement managers and supply chain category managers who need to source business-critical goods and services. 2 day Intermediate level Dubai 09 and 10 September 20 for CIPS members 1150 for non CIPS members 06 Supply chain 05 Risk in the supply chain It is most suited for those who have attended the Category essentials course. The course covers ways to overcome internal resistance to change and how to develop a cross functional approach to category. The course will focus on the activities, tools and techniques needed to develop a category strategy for an area of spend, using case studies and real life examples to develop delegates understanding of how to apply the key tools. Category tools and techniques Challenges of implementing category Establishing effective category project governance Stakeholder engagement & communication planning Understanding business requirements Supplier & supply market research Analysing & mitigating risks Category strategy development & approval. By the end of the course delegates will be able to: Understand the category process and how to apply it for different categories of spend Apply a range of change techniques to implement category successfully and be able to establish a cross-functional team and effective governance needed to develop a category strategy. Procurement professionals who are responsible for an area of spend and want to implement a category approach. 2 days Advanced level Qatar 15 and 16 October 20 Abu Dhabi 16 and 17 November 20 for CIPS members 1150 for non CIPS members 11 Advanced procurement skills 12 Category advanced 13 Increase the influence of procurement Executive programme Defining the challenge Being realistic why have we got into this position? What are our real goals - influence or power? What will success look like? Assessing your current position How are we perceived at the moment? defining the brand and what you would like it to be What is our real delivery potential? How skilled are our people? Leadership skills Influencing skills for matrix organisations Understanding the mental/political approaches needed Challenging organisations to think differently. Tools for implementation Using the right people Electronics and media Influencing plans. By the end of the course delegates will be able to: Plan and execute a course of action within your organisation to significantly raise the profile and influence of procurement. Procurement leaders/managers, ideally managing a procurement department at least at a local level. 2 days Advanced/Strategic level Dubai 09 November for CIPS members 575 for non CIPS members Procuring sustainably Uncovering and removing pricing and costing myths Seeing the pricing decision from the supplier s viewpoint supplier preference analysis Understanding how profit is hidden in service contracts Building a toolkit to support negotiation Understanding where, when and how to use models to give competitive advantage and value for money Absorption and marginal costing Purchase price and cost analysis to enable cost models to be created and aid negotiation. By the end of the course delegates will be able to: Better understand the suppliers costs and cost drivers Able to plan more effectively and apply the knowledge to the benefit of the organisation. All procurement professionals who deal with suppliers and need to understand their cost structures and cost drivers. 2 days Advanced level Dubai 10 and 11 November 20 for CIPS members 1150 for non CIPS members 12 Strategic supply base analysis 13

8 Procuring sustainably This programme provides an explorative opportunity to develop the skills needed to meet the sustainable procurement agenda. What is sustainable procurement? Organisational policy and strategy Sustainability considerations within procurement Contract and supplier relationship Leadership and governance Risk and opportunity playback and analysis. By the end of the programme, delegates will be able to: Analyse what sustainability means to supply chains and how it will deliver competitive advantage Discuss and evaluate implications on procurement capability and development Inter-relate and develop organisational policy and strategy to deliver appropriate sustainable outcomes Apply the procurement process in different ways to address sustainability objectives Understand what needs to be done to embed sustainability into a procurement organisation and process in the long term. Procurement leaders, senior procurement officers, business leaders, senior and procurement professionals who wish to grasp the issues involved and gain guidance on actions and strategies. 2 days Advanced level Dubai 12 and 13 November 20 for CIPS members 1150 for non CIPS members 00 Increase the influence of procurement masterclass 11 Advanced procurement skills 12 Category advanced Procurement fraud - executive programme Most procurement professionals understand the risks around procurement fraud... But even when the risk of procurement fraud is identified, without the right guidelines and information, risk mitigation can be ineffective, and can mask significant unknown losses. Training and awareness is globally recognised as the best approach to reducing your fraud risks and ensuring that your colleagues are aware of what to look for. Identify processes to prevent/reduce the risk of procurement fraud How to implement your organisation Fraud Burglar Alarm Communicate what steps need to be taken to identify fraud risks in the tender process and contract Define and implement a transparent governance process Identify what a procurement fraud strategy looks like, and what should be included The course will be taught using a combination of real life case studies in conjunction with interactive learning. Understand why procurement fraud exists within the procurement lifecycle Introduce new ideas, policies and procedures and best practices to enhance internal controls over procurement activities in your organisation Learn how to identify and investigate procurement fraud Design your own companywide procurement fraud strategy Procurement leaders, senior procurement officers, business leaders, senior and procurement professionals who wish to grasp the issues involved and gain guidance on actions and strategies. 2 days Advanced level Dubai 23 and 24 February 20 for CIPS members 1150 for non CIPS members CIPS MENA Training Courses Course Duration Level Date Location Member Fee Introduction to procurement 1 day Introduction Sunday 2 February 20 Dubai 500 Risk in the supply chain 1 day Intermediate Monday 3 February 20 Dubai 500 Supply chain 1 day Intermediate Tuesday 4 February 20 Dubai 500 Effective negotiation (Day 1 of 2) 2 days Intermediate.Wednesday 5 February 20 Dubai Effective Negotiation (Day 2 of 2) 2 days Intermediate Thursday 6 February 20 Dubai Getting started in contract 1 day Introduction Sunday 2 March 20 Dubai 500 Category - essentials 1 day Introduction Monday 3 March 20 Dubai 500 Business finance- what buyers need to know 1day Introduction Tuesday 4 March 20 Dubai 500 Introduction to procurement 1 day Introduction Sunday 16 March 20 Oman 500 Getting started in contract 1 day Introduction Monday 17 March 20 Oman 500 Introduction to negotiation 1 day Introduction Tuesday 18 March 20 Oman 500 Getting started in contract 1 day Introduction Wednesday 16 April 20 Qatar 500 Category - essentials 1 day Introduction Thursday 17 April 20 Qatar 500 Getting started in contract 1 day Introduction Sunday 11 May 20 Abu Dhabi 500 Category - essentials 1 day Introduction Monday 12 May 20 Abu Dhabi 500 Sourcing and supplier selection 1 day Intermediate Sunday 1 June 20 Dubai 500 Contract performance (Day 1 of 2) 2 days Intermediate Monday 2 June 20 Dubai Contract performance (Day 2 of 2) 2 days Intermediate Tuesday 3 June 20 Dubai Advanced procurement skills (Day 1 of 2) 2 days Advanced Wednesday 4 June 20 Dubai Advanced procurement skills (Day 2 of 2) 2 days Advanced Thursday 5 June 20 Dubai Improve your buying skills (Day 1 of 2) 2 days Advanced Sunday 7 September 20 Dubai Improve you buying skills (Day 2 of 2) 2 days Advanced Monday 8 September 20 Dubai Strategic supply base analysis (Day 1 of 2) 2 days Advanced Tuesday 9 September 20 Dubai Strategic supply base analysis (Day 2 of 2) 2 days Advanced Wednesday 10 September 20 Dubai Business finance - what buyers' needs to know 1 day Introduction Thursday 11 September 20 Dubai 500 Advanced procurement skills (Day 1 of 2) 2 days Advanced Sunday 28 September 20 Oman 500 Advanced procurement skills (Day 2 of 2) 2 days Advanced Monday 29 September 20 Oman 500 Improve your buying skills (Day 1 of 2) 2 days Advanced Tuesday 30 September 20 Oman 500 Improve your buying skills (Day 2 of 2) 2 days Advanced Wednesday 1 October 20 Oman 500 Sourcing and supplier selection 1 day Intermediate Tuesday October 20 Qatar 500 Category - advanced (Day 1 of 2) 2 days Advanced Wednesday 15 October 20 Qatar Category - advanced (Day 2 of 2) 2 days Advanced Thursday 16 October 20 Qatar Increase the influence of procurement masterclass 1 day Advanced / Strategic Sunday 9 November 20 Dubai 500 Dissecting a supplier's cost structure (Day 1 of 2) 2 days Advanced Monday 10 November 20 Dubai Dissecting a supplier's cost structure (Day 2 of 2) 2 days Advanced Tuesday 11 November 20 Dubai Procuring sustainably (Day 1 of 2) 2 days Advanced Wednesday 12 November 20 Dubai Procuring sustainably (Day 2 of 2) 2 days Advanced Thursday 13 November 20 Dubai Category - advanced (Day 1 of 2) 2 days Advanced Sunday 16 November 20 Abu Dhabi Category - advanced (Day 2 of 2) 2 days Advanced Monday 17 November 20 Abu Dhabi Procurement fraud executive programme (Day 1 of 2) 2 days Advanced Sunday 23 February 20 Dubai Procurement fraud executive programme (Day 2 of 2) 2 days Advanced Monday 24 February 20 Dubai * CIPS Members benefit from a 10% discount on all CIPS open training courses.