Diversity Management Leading Practice Scan

Transcription

1 Diversity Management Leading Practice Scan 1

2 DIVERSITY MANAGEMENT LEADING PRACTICE SCAN by Cr Strandberg Strandberg Cnsulting Nvember 12, 2011 INTRODUCTION The fllwing is a summary f diversity management practices f 17 leading CSR cmpanies frm arund the wrld based n 2009 CSR reprts and websites. (Study spnsred by The Cperatrs: DIVERSITY MANAGEMENT GENERAL OVERVIEW! Mst cmpanies have diversity management prgrams in place, sme f which are very cmprehensive and managed as an verall crprate pririty with senir level engagement and versight! Many are cmprehensively reprting n the diversity f their rganizatin! Sme effrts embed diversity int traditinal management framewrks, while ther effrts are targeted and fcused n key grups! A few effrts are targeted at suppliers and custmers, in additin t emplyees Emergent Leading Practice Sme cmpanies are leveraging their diversity wrk t cnceive new prducts and enter new markets SPECIFIC PRACTICES Diversity management a cmmn crprate practice Diversity Management! Many cmpanies have diversity management prgrams r initiatives which fcus n valuing / celebrating diversity, difference and inclusin! Pririty grups include wmen, disabled, visible minrities, LGBT, aged, and Abriginal 2

3 ! Smetimes psitined as Diversity and Inclusin Diversity Management! Cmpanies are taking a cmprehensive, strategic apprach within an verarching management framewrk, e.g.: Executive leadership (e.g. Glbal Diversity Cuncil led by a bard member with 20 senir executives frm varius business lines; executive steering cmmittee which meets regularly t establish and mnitr gals; Diversity Cmmittee is cmpsed f senir executives plus an external specialist; Chief Diversity Officer prvides executive versight and leadership) Reprting directly t CEO (including instances where the initiative is chaired by the CEO) Crss-cmpany teams (e.g. Crprate Diversity Cuncil cmpsed f ne representative frm each majr business area, fcuses n develping initiatives t supprt diversity bjectives; Diversity Steering Grup meets quarterly t prvide versight f diversity issues) Business unit integratin (e.g. each business unit has a crss-discipline representative t implement the diversity bjectives; individual business units have diversity leadership cuncils; diversity managers in each majr line f business are accuntable t their business Human Resurces leader and are respnsible fr develping strategies t prmte diversity within their businesses) Specialized ffices and departments (e.g. Office f Diversity and Inclusin) Diversity, equal emplyment, nn-discriminatin plicies; inclusin f diversity in cde f cnduct; diversity principles and guidelines Diversity strategies, including enterprise-wide diversity initiatives and wrking with businesses and supprt grups t embed diversity int their business plans Diversity bjectives (e.g. all staff t take diversity awareness training) Benchmarking t standards and best practice (e.g. the Emplyers Frum n Disability has a Disability Standard, a management tl fr emplyers t measure perfrmance n disability) Integratin int wrkplace culture:! Diversity infrmatin and training, including experiential prgrams, buddy / matching prgrams, dedicated intranet sites, tlkits, wrkshps, lunch and learns! Emplyee engagement, e.g. deaf fr a day grup activity where emplyees cmmunicate thrugh sign language all day Targeted recruitment prgrams, e.g. targeted educatin and emplyment strategy, wrk placements and internships, partnerships with intermediary rganizatins, jb fairs, dedicated websites Funding fr wrksite initiatives, e.g. accmmdatin fund fr wrkplace technlgies and facilities and ther supprts such as American Sign Language interpreters n staff Wage-based initiatives, such as effrts t quantify and reduce salary gaps and annual equal pay audits Spnsrship f university research int diversity issues and cmmunity events, e.g. annual Pride receptins Participate in business cllabratins and frums t exchange ideas and best practice, e.g. Wrld Diversity Leadership Netwrk, Emplyers Frum n Disability, Emplyers Frum n Age, Catalyst (glbal research and advisry rganizatin targeted at wmen in business), and varius ther rganizatins that supprt different diversity grups! Cmprehensive reprting n wrkplace diversity, includes: Representatin f wmen, visible minrities, peple with disability, Abriginal and age Diversity grups by management level In ne instance salary gap between wmen and men In ne instance emplyee perceptins f the degree t which management supprts diversity in the wrkplace and wh feel they are treated with respect 3

4 Diversity Management! Sme diversity prgrams apply t staff, custmers, suppliers, member-wners and cmmunity invlvement Supprt prgrams fr targeted grups! Prvide a range f supprt prgrams fr targeted grups, sme f which include: Supprt netwrks and dedicated websites fr knwledge n wrkplace rights, discussin, resurces, and infrmatin-sharing Mentring prgrams Emergency, back-up childcare Infrmatin helplines Fitness and childcare facilities 4

5 5