LOOKING TO HIRE? Now, more than ever, is the time for your business to team up with talented immigrants!

Transcription

1 LOOKING TO HIRE? British Columbia s economy is fast growing and, as a result, employers are having an increasingly difficult time filling vacancies. Talented immigrants are well-trained, bring new skills to the workplace, speak a variety of languages and are eager to make a meaningful contribution to their new country. Now, more than ever, is the time for your business to team up with talented immigrants!

2 ABOUT THIS SERIES These information cards are designed to increase employer awareness with regards to talented immigrants and the role they can play in filling vacancies. The cards highlight labour data in some key industries while providing general guidelines on hiring best practices. HOW WE CAN HELP We can assist employers in various ways: - support with your recruiting strategy - connect you with skilled French-speaking immigrants - help identify possible financial assistance programs If this sounds like the kind of help you could benefit from, please call or visit for more information. You can also become an ambassador and share your immigrant hiring success story! This material was produced by the Société de développement économique de la Colombie-Britannique in partnership with Immigrant Employment Council of British Columbia. Funding provided by Immigration, Refugees and Citizenship Canada. Immigration, Réfugiés et Citoyenneté Canada Immigration, Refugees and Citizenship Canada

3 OUTLOOK NURSING & RESIDENTIAL CARE This information card presents an overview of job market projections for a particular industry so that employers can better position themselves to meet workforce challenges. VS. (000) (%) 931,618 36, % 4.2% NURSING & RESIDENTIAL CARE

4 PER REGION NORTH COAST & NECHAKO 244 TOTAL JOB OPENINGS: 36,588 NORTHEAST % 0.8% VANCOUVER ISLAND/COAST 7,202 MAINLAND & SOUTHWEST 19,790 CARIBOO 1,076 THOMSON OKANAGAN 6,344 KOOTENAY 1, % 54.0% 2.9% 17.3% 4.5% PER JOB TYPE 45.0% 16.4% 23.6% 5.1% 9.9% MANAGEMENT Health Care Managers, Program Directors PROFESSIONAL Registered Nurses, Social Workers, Marriage Counsellors TECHNICAL Community Service Workers, Licensed Practical Nurses, Cooks SUPPORT Nurses Aides, Orderlies, Home Support Workers, Housekeepers STAFF Food Counter Attendants, Light Duty Cleaners, Janitors DATA SOURCE: WorkBC

5 OUTLOOK TELECOM This information card presents an overview of job market projections for a particular industry so that employers can better position themselves to meet workforce challenges. VS. (000) (%) 931,618 9, % 1.3% TELECOMMUNICATIONS

6 PER REGION 0.5% NORTH COAST & NECHAKO 52 TOTAL JOB OPENINGS: 9,729 NORTHEAST 8 0.1% VANCOUVER ISLAND/COAST 783 MAINLAND & SOUTHWEST 7,902 CARIBOO 264 THOMSON OKANAGAN 614 KOOTENAY % 8 2.7% 6.3% 1.0% PER JOB TYPE 45.4% 15.0% 16.2% 22.8% 0.6% MANAGEMENT Telecom. Carriers Managers, P. R. Managers, Information Systems Managers PROFESSIONAL Information Systems Analysts, Computer Programmers, Software Engineers TECHNICAL Installation & Repair Workers, Line & Cable Workers, User Support Technicians SUPPORT Customer Services Rep., Retail Salespersons, Accounting Clerks STAFF Sales Related Occupations DATA SOURCE: WorkBC

7 OUTLOOK ACCOMMODATION SERVICES This information card presents an overview of job market projections for a particular industry so that employers can better position themselves to meet workforce challenges. VS. (000) (%) 931,618 16, % 1.4% ACCOMMODATION SERVICES

8 PER REGION 1.5% NORTH COAST & NECHAKO 260 TOTAL JOB OPENINGS: 16,846 NORTHEAST % VANCOUVER ISLAND/COAST 3,206 MAINLAND & SOUTHWEST 8,382 CARIBOO 785 THOMSON OKANAGAN 3,043 KOOTENAY % 49.8% 4.7% 18.0% 5.3% PER JOB TYPE 23.9% 18.0% 23.5% 33.1% 1.6% MANAGEMENT Accomodation Services Managers, Restaurant/Food Service Managers PROFESSIONAL Accountants, Human Resources Professionals TECHNICAL Cooks, Executive Housekeepers, Chefs, Administrative Officers SUPPORT Hotel Front Desk Clerks, Food/Beverage Servers, Bartenders STAFF Janitors, Caretakers, Food Counter Attendants, Kitchen Helpers DATA SOURCE: WorkBC

9 OUTLOOK FOOD & BEVERAGE PRODUCTION This information card presents an overview of job market projections for a particular industry so that employers can better position themselves to meet workforce challenges. VS. (000) (%) 931,618 10, % 0.6% FOOD & BEVERAGE PRODUCTION

10 PER REGION 0.5% NORTH COAST & NECHAKO 51 TOTAL JOB OPENINGS: 10,625 NORTHEAST % VANCOUVER ISLAND/COAST 732 MAINLAND & SOUTHWEST 8,851 CARIBOO 96 THOMSON OKANAGAN 678 KOOTENAY % 83.3% 0.9% 6.4% 1.8% PER JOB TYPE 36.7% 15.3% 22.3% 24.0% 1.7% MANAGEMENT Manufacturing Managers, Retail/Wholesale Managers, Senior Managers PROFESSIONAL Accountants, Biologists, HR Professionals TECHNICAL Bakers, Supervisors, Construction Millwrights & Mechanics, Administrative Officers SUPPORT Machine Operators, Butchers & Meat Cutters, Fish/Seafood Plant Workers STAFF Labourers, Janitors, Caretakers, Food Counter Attendants DATA SOURCE: WorkBC

11 OUTLOOK FINANCE This information card presents an overview of job market projections for a particular industry so that employers can better position themselves to meet workforce challenges. VS. (000) (%) 931,618 23,258 FINANCE

12 PER REGION 0.6% NORTH COAST & NECHAKO 141 TOTAL JOB OPENINGS: 23,258 NORTHEAST % VANCOUVER ISLAND/COAST 3,994 MAINLAND & SOUTHWEST 16,668 CARIBOO 402 THOMSON OKANAGAN 1,564 KOOTENAY % 71.7% 1.7% 6.2% 1.8% PER JOB TYPE 29.5% 28.6% 18.5% 22.9% 0.4% MANAGEMENT Banking, Credit & Investment Managers, Insurance, Real Estate & Financial Brokerage Managers PROFESSIONAL Securities Agents, Investment Brokers, Auditors, Investment Analysts TECHNICAL Financial Sales representatives, Customer & Information Services Supervisors SUPPORT Customer Services Representatives, Banking, Insurance and Financial Clerks STAFF Cashiers, Janitors, Caretakers DATA SOURCE: WorkBC

13 OUTLOOK COMPUTER SYSTEMS DESIGN This information card presents an overview of job market projections for a particular industry so that employers can better position themselves to meet workforce challenges. VS. (000) (%) 931, % 3.6% 34,249 COMPUTER SYSTEMS DESIGN

14 PER REGION TOTAL JOB OPENINGS: 34,249 VANCOUVER ISLAND/COAST 5,251 MAINLAND & SOUTHWEST 28,277 CARIBOO 60 THOMSON OKANAGAN 631 KOOTENAY % 82.6% 0.2% 1.8% 0.1% 59.6% PER JOB TYPE 14.8% 22.7% 2.8% 0.1% MANAGEMENT Information Systems Managers, Senior Managers PROFESSIONAL Systems Analysts, Media Developers, Software Engineers, Web Designers TECHNICAL Computer Network Technicians, User Support Technicians, Technical Sales Specialists SUPPORT Customer Services Representatives STAFF Sales related occupations, Janitors DATA SOURCE: WorkBC

15 OUTLOOK MOTION PICTURES & VIDEO This information card presents an overview of job market projections for a particular industry so that employers can better position themselves to meet workforce challenges. VS. (000) (%) 931, % 4.0% 10,466 MOTION PICTURES & VIDEO

16 PER REGION TOTAL JOB OPENINGS: 10,466 VANCOUVER ISLAND/COAST 238 MAINLAND & SOUTHWEST 10,043 CARIBOO 23 THOMSON OKANAGAN 130 KOOTENAY % 96.0% 0.2% 0.3% PER JOB TYPE 36.2% 39.3% 7.3% 8.0% 8.9% MANAGEMENT Publishing & Human Resources Managers PROFESSIONAL Producers, Directors, Actors, Programmers, Authors/Writers TECHNICAL Audio & Video Recording Technicians, Illustrators, Film & Video Camera Operators SUPPORT Drivers, Film Processors, Sales Rep. STAFF Kitchen helpers, Cleaners, Janitors DATA SOURCE: WorkBC

17 HOW TO... GROW YOUR BUSINESS WITH TALENTED IMMIGRANTS This information card highlights immigrants data, the skills talented immigrants bring to the work place as well as the many ways they can help grow your business. BENEFITS OF DIVERSITY Businesses with a diverse work place are: 35% More likely to outperform 45% More likely to have expanded market share 70% More likely to capture a new market They attract the best talent: businesses with a diverse workforce are more attractive to talented immigrants They understand the market better: talented immigrants can provide valuable feedback on new consumer trends They are more innovative: talented immigrants often introduce new perspectives and techniques WHY DO DIVERSE BUSINESSES PERFORM BETTER? HOW TO... GROW YOUR BUSINESS

18 PROFILE OF IMMIGRANTS CANADA - PER CLASS OF ADMISSION % Family-sponsored immigrants 60% Economic immigrants 20% Refugees A POOL OF GREAT CANDIDATES Economic immigrants are mainly comprised of two classes of talented immigrants: Provincial nominees and Skilled workers. WHERE ARE THEY FROM? BC IMMIGRANTS BY PLACE OF ORIGINS EUROPE 19,745 ASIA 131,875 AMERICAS 14,535 AFRICA 6,200 OCEANIA 3,185 AND WHERE DO THEY GO? SETTLEMENT CITIES OF BC IMMIGRANTS Vancouver: 142,530 Victoria: 7,690 Mission: 5,880 Kelowna: 2,995 Elsewhere in BC: 16,455 DATA SOURCE: STATS CAN,

19 HOW TO... CONNECT WITH TALENTED IMMIGRANTS This information card provides tips to businesses who wish to connect with, hire and retain talented individuals. Encourage placement of visible minority interns & coop students WINNING STRATEGIES Keep these strategies in mind as part of your efforts to connect with talented immigrants: Cultivate relationships with immigrant resource centres or community organizations Make your literature & marketing materials reflective of immigrants Sponsor cultural community events TIME NEEDED MONEY NEEDED INFO SOURCE: IECBC HOW TO... CONNECT WITH TALENTED IMMIGRANTS

20 GETTING STARTED Prior to recruiting, businesses should undertake the following steps: ANALYZE THE WORK FORCE (SKILLS GAP & CULTURAL DIVERSITY) ASSESS CULTURAL READINESS OF WORKPLACE DEVELOP A PLAN TO BUILD A CULTURALLY DIVERSE WORKPLACE DEVELOP CULTURAL DIVERSITY POLICIES AND GUIDELINES IDENTIFY THE TALENT POOL Once the workplace has been assessed and readied, recruiting can begin. ADVERTISING THE JOB EVALUATE & REVIEW THE ESSENTIAL JOB DUTIES & SKILLS NEEDED REVIEW AND REVISE THE JOB ADVERTISING IDENTIFY THE RELEVANT ADVERTISING MEDIA YOU MAY WANT TO CONSIDER THESE WHEN REVIEWING JOB POSTINGS Review all the key communication skills required Identify the frequency of key communications Identify the usefulness of another language Use plain language to write the posting YOU MAY WANT TO CONSIDER THESE POTENTIALLY EFFECTIVE ADVERTISING CHANNELS Also worth considering: Immigrant/Ethnic media and publications Networking (Chambers of Commerce, Board of Trade, etc.) Private employment agencies (ie. Headhunters) Professional and trade associations Local immigrant settlement agencies Language training programs Community associations (including SDECB) Internet (Job boards, etc.) Company Website Personal contacts of current immigrant employees Job fairs

21 HOW TO... HIRE TALENTED IMMIGRANTS This information card provides tips to businesses who wish to connect with, hire and retain talented individuals. WINNING STRATEGIES Keep these strategies in mind as part of your efforts to hire talented immigrants: USE SCENARIO-BASED QUESTIONS WHY? These types of questions provide an accurate and immediate assessment on how the candidate would perfom. CLARIFY PREVIOUS EXPERIENCE WHY? Candidates may modify their resumes to fit the advice they received from friends/acquaintances or found online. ASSESS OVERQUALIFIED APPLICANTS WHY? Candidates may apply for lower level jobs as they think it will enable them to find employment faster. INFO SOURCE: IECBC HOW TO... HIRE TALENTED IMMIGRANTS

22 SCREENING APPLICANTS Once advertising has been completed, applicants need to be screened to ensure an optimal match. SET UP SCREENING STRATEGY ASSESS CANDIDATES EXPERIENCE ASSESS CANDIDATES EDUCATION & CREDENTIALS ASSESS LANGUAGE PROFICIENCY SET UP SCREENING STRATEGY ASSESS CANDIDATES EXPERIENCE When screening resumes: Focus on content, not the style of the resume Don t expect perfect English If a certain level of academic achievement is essential, have a credential assessment service evalute the foreign credentials If the overall resume is strong, use a screening interview to verify missing/ambiguous information ASSESS CANDIDATES EDUCATION & CREDENTIALS Review the essential (must have) and non-essential (nice to have) skills that you identified during the job description/posting process Look for related work experience, instead of Canadian work experience Remember that, while hiring someone who has done a similar job is great, there are also benefits to bringing in someone who can learn the job and has additional skills (such as international experience) ASSESS LANGUAGE PROFICIENCY ASSESSING EDUCATION: First determine if an academic credential is necessary to the performance of the work. If it is not, look for past accomplishments that indicate knowledge and use of the skills you are looking for. If academic credentials are required, seek an official assessment from recognized assessment organizations (ICES or WES). ASSESSING PROFESSIONAL CREDENTIALS: First determine if the occupation is regulated (as set by the BC government) or not. If the occupation is regulated, the candidate will need to receive a license, certification or membership from the professional organization or regulating body. Regulated occupations include doctors, lawyers and plumbers. Recognize that typos or grammatical errors do not mean that a person can t communicate effectively Recognize that unfamiliar accents are often difficult to understand initially, and that familiarity will increase understanding Determine the level of language proficiency that is necessary for the various tasks associated with the job Obtain a language proficiency score when needed

23 HOW TO... RETAIN TALENTED IMMIGRANTS This information card provides tips to businesses who wish to connect with, hire and retain talented individuals. TRENDING The best way to retain talented immigrants is through the fostering of diverse, culturally inclusive workplaces. PERCENTAGE OF IMMIGRANTS IN THE LABOUR FORCE BC CANADA 2031 (PROJECTED) 40.8% 34.9% INFO SOURCE: IECBC, STATS CAN HOW TO... RETAIN TALENTED IMMIGRANTS

24 CREATE A CULTURALLY INCLUSIVE WORK ENVIRONMENT PROVIDE A THOROUGH ORIENTATION HELP NEW EMPLOYEES ADJUST TO THE WORKPLACE DEVELOP A WORKPLACE THAT EMBRACES CULTURE PROVIDE OPPORTUNITIES FOR ONGOING DEVELOPMENT PROVIDE A THOROUGH ORIENTATION HELP NEW EMPLOYEES ADJUST TO THE WORKPLACE Ensure your orientation includes the organization s vision, mission, values, structure, teams and staff members Introduce policies affecting the workplace such as diversity policies, human rights, anti-discrimination, anti-harassment and other employee safeguards Clarify workplace values including how teams and management work together and operate Provide written instructions on how to access phone, voic , internet and shared directories, etc. Develop a training plan outilining daily and/or weekly objectives, responsibilities and scheduled check-ins DEVELOP A WORKPLACE THAT EMBRACES CULTURE Host monthly company luncheons and holiday events, enabling employees to practice their Emglish and build relationships with their peers Regularly update equity policies, recruiting processes and training procedures to ensure diversity initiatives remain current Train all employees in culture competency and ways to communicate in a culturally diverse workplace Before the new hire arrives, familiarize yourself with potential cultural differences in order to ease orientation Provide a peer-buddy from the same culture (if possible), a mentor of any background or a supervisor who is available for questions and support Provide sector-specific English language training PROVIDE OPPORTUNITIES FOR ONGOING DEVELOPMENT Include opportunities for individual development as well as team-building exercices Offer short workshops or sponsor courses to improve communication skills such as writing, presentation delivery or business English Examine your workplace signage and internal communications to ensure they are culturally inclusive Train all supervisors on effective performance review practices and work with employees to develop action plans for their goals

25 OUTLOOK TEACHING - ELEMENTARY & SECONDARY This information card presents an overview of job market projections for a particular industry so that employers can better position themselves to meet workforce challenges. VS. (000) (%) 931,618 35, % 1.0% TEACHING - ELEMENTARY & SECONDARY

26 PER REGION NORTH COAST & NECHAKO 854 TOTAL JOB OPENINGS: 35,487 NORTHEAST % 2.2% VANCOUVER ISLAND/COAST 8,176 MAINLAND & SOUTHWEST 18,219 CARIBOO 1,315 THOMSON OKANAGAN 4,784 KOOTENAY 1,367 23% 51.3% 3.7% 13.5% 3.9% 57.7% PER JOB TYPE 20.8% 7.5% 9.2% 4.8% MANAGEMENT School Principals, HR Managers PROFESSIONAL Teachers, Counsellors, Researchers TECHNICAL Social Workers, Administrative Officers SUPPORT Bus Drivers, Teachers Assistants, Library Clerks STAFF Kitchen helpers, Cleaners, Labourers DATA SOURCE: WorkBC