SOLUTIONS TO HELP YOUR ORGANIZATION SUCCESSFULLY AND EXECUTE STRATEGY

Transcription

1 SOLUTIONS TO HELP YOUR ORGANIZATION SUCCESSFULLY MANAGE CHANGE AND EXECUTE STRATEGY One of the biggest challenges leaders face in managing change is dealing with the uncertainty it produces. Employees and even managers are reluctant to commit because they fear the unknowns. Leaders can help the rest of their workforce overcome this by clearly communicating and responding to concerns throughout the process. Succeeding in this area requires strong leadership at all levels within the organization. OnPoint has found that leaders who excel at executing strategy share five key competencies: 1 MANAGING ACCOUNTABILITY The ability to expect and receive top performance from team members 2 BEHAVIOR ALIGNED WITH ORGANIZATIONAL VALUES Setting goals that match the broader objectives and prioritizing actions needed to achieve them 3 JUDGMENT AND DECISION MAKING The ability to weigh the pros and cons of situations and take the best action possible 4 WORKING ACROSS ORGANIZATIONAL BOUNDARIES The ability to influence and collaborate with others when they don t have established authority 5 MANAGING CHANGE The ability to prepare others for change and guide them through the uncertainties it brings 1

2 Managing change well often proves to be one of the most difficult hurdles for many organizations to overcome. At its core, a failure to manage change effectively is a strategy execution failure. Great leaders aren t necessarily born with these inherent abilities. While they may have a stronger desire to lead and some natural strengths that lend themselves to managing others, their skills are most often developed over years of experience. Training can help accelerate this development. OnPoint Consulting offers a variety of programs designed to help your organization s leaders manage change and execute strategy more effectively. EACH PROGRAM CAN BE CUSTOMIZED TO MEET THE SPECIFIC NEEDS OF YOUR TEAM. Many can also be made available in a facilitator-led, self-guided or e-learning format to make it more cost-effective and scalable for large organizations. 2

3 OUR EXPERTISE OnPoint President Rick Lepsinger is the co-author of Closing the Execution Gap: How Great Leaders and Their Companies Get Results. Based on extensive research and years of practical experience, this book outlines what interferes with leaders abilities to effectively execute initiatives and implement change. It also provides a blueprint for overcoming these hurdles. WHAT OUR CLIENTS ARE SAYING ABOUT OUR PROGRAMS OnPoint s Execution Gap Survey identified our strengths as well as the factors that inhibited our ability to get things done, and their implementation process helped build consensus among the key stakeholders. As a result, work teams were formed to improve cross-organizational coordination and cooperation and we quickly saw key improvements. -Joost Sytsma, VP, Development and Engineering, ASML They are thought leaders who are exceptional at research and leadership development and combine the two disciplines in a way that enriches both. They partnered with us and delivered what they promised. -Jay Strunk, Director, Organization and Leadership Development, Southco 3

4 ASSESSMENT SOLUTIONS Before you begin to improve your organization s approach to strategy execution and change management, you must first identify the areas where the most improvement is needed. Based on our extensive research and more than two decades of our own experience of helping some of the world s most successful companies improve execution, OnPoint has developed several assessments to give organizations a detailed, data-driven snapshot of where they stand. OUR ASSESMENTS INCLUDE: EXECUTION GAP SURVEY This detailed study of your company s leaders and employees offers critical insight into what factors necessary for execution are currently in place and how they compare with top-performing companies. It also provides valuable feedback on how well employees believe these elements are working and identifies priorities that will allow you to execute more effectively. ENGAGEMENT AND RETENTION SURVEY Even the most skillful leaders can only be successful if they have an engaged and motivated workforce. Employees who are highly engaged are more productive, more innovative and less likely to leave your company. Find out where your company ranks in employee engagement and how that compares with engagement levels at top companies. CHANGE READINESS SURVEY Managing change is one of the greatest challenges of execution. Does your company have the right people and processes in place to effectively implement change? This survey offers valuable insights in these areas and enables you to better prepare for change. 4

5 TRAINING AND DEVELOPMENT PROGRAMS Our programs are designed to help your leaders develop the skills they need to guide your organization through its most difficult execution challenges. PROGRAMS INCLUDE: ENHANCING ACCOUNTABILITY WHAT Managing a team is a lot like being an air traffic controller, and the acronym ATC explains the elements necessary for accountability. Effective managers take action and clearly define expectations, set realistic timetables and use checkpoints to keep everyone on track. This program is designed to help your managers practically apply these techniques and others. Define accountability and learn how to recognize and measure it Clarify the extent to which the elements required are in place within their team Learn the structure, systems and leadership behaviors that support accountability Apply two practical tools to manage accountability in others 5

6 FACILITATING CHANGE-READINESS WHAT A recent survey of business leaders showed that 83 percent of companies are implementing or plan to implement a large-scale organizational change initiative. However, fewer than half of these efforts fully meet their objectives. Why are some companies and leaders more effective at meeting change objectives? What process and behaviors differentiate the best change managers from all the rest? Traditional change management approaches fall short of managing behavior change effectively because they espouse a one size fits all approach. This program helps you understand that behavior change is personal and must be tailored to each employee who has yet to make the behavior a habit. You ll discover practical tools and guidelines that enable you to assess the level of change readiness among individuals on your team and what you can do to help them embrace change. Learn what the most effective companies and leaders do to prepare for and take the uncertainty out of change Learn to identify an individual s or team s level of readiness to change Understand how to move team members to a higher level of change readiness Understand the leader s role in facilitating change readiness 6

7 EFFECTIVE JUDGMENT AND DECISION MAKING WHAT We live in a complex world and making sense of it can be challenging. It would be extremely difficult to analyze every issue or idea we encounter in depth. That is why we often takes shortcuts, such as focusing on ideas that support what we already believe. While these techniques and biases help us deal with an enormous amount of information and may speed up our thinking on less important matters, they can also result in poor decisions on issues that are truly important. This program provides frameworks and strategies that can improve your ability to reason in a systematic, objective and efficient manner and make higher quality decisions. Learn to use an objective, systematic process for making decisions Learn techniques to enhance judgment and decision quality Understand how to use tools and techniques to effectively evaluate arguments and alternatives Learn to involve the right people in decisions to increase decision quality and acceptance BUILDING AND SUSTAINING COOPERATION WHAT The virtual nature of many workforces, combined with the need to work across organizational boundaries, makes it more difficult for organizations to create and sustain high levels of cooperation and coordination. This program prepares leaders to build a culture of collaboration. Learn to establish clear roles and decision authority and understand when to involve others in decisions Understand how to set shared goals Learn practical tips for improving communication and transparency Learn specific tools and tactics to resolve disagreements 7

8 INSPIRATIONAL LEADERSHIP: HOW GREAT LEADERS INSPIRE ACTION WHAT Leaders who inspire others generate passion for an initiative. These leaders are role models who clearly and enthusiastically communicate their values and the organization s values and persuade others to adopt them. This program enables participants to understand how to more effectively inspire and motivate others. Learn to recognize the difference between inspiring and motivating Learn strategies to build a coalition of people who have high levels of engagement and enthusiasm Practice using stories to inspire and generate enthusiasm for a project or initiative 8

9 START EMPOWERING YOUR ORGANIZATION TODAY Ready to accelerate your organization s performance? OnPoint s rigorous training programs are based on proven research and our own practical experience. We have helped many companies achieve better organizational effectiveness, including: Wells Fargo Southco Inc. Merck Guardian ASML... and many more. To learn more about the programs listed in this guide or talk to us about developing a customized solution, CONTACT US TODAY. Rick Lepsinger, President T: M: rlepsinger@onpointconsultingllc.com Darleen DeRosa, Ph.D, Managing Partner T: M: dderosa@onpointconsultingllc.com 9