TQM International Pvt. Ltd. Lead Facilitator: Dr. Noriaki Kano. Supported by: Mr. Anil Sachdev

Size: px
Start display at page:

Download "TQM International Pvt. Ltd. Lead Facilitator: Dr. Noriaki Kano. Supported by: Mr. Anil Sachdev"

Transcription

1 A TQM for the 21 st Century (06 08 December, 2018 Radisson Blu Hotel Pune Kharadi) By Dr. Noriaki Kano (with experience sharing by Companies Practising TQM) Lead Facilitator: Dr. Noriaki Kano Supported by: Mr. Anil Sachdev The Selection of TQC Coordinator is particularly important. If a wrong person is selected or he or she goes about things in wrong way, the full implementation of TQC will be greatly delayed. -- Prof. Kauro Ishikawa

2 Program Details Purpose Objectives Focus on Participants To build capability to guide and coordinate work in an organization for sustained TQM initiative with particular reference to Deming Prize requirements. The participants will be able to understand: 1. TQM principles, concepts and techniques 2. Role of TQM coordinator 3. Interfacing with the top management for TQM promotion 4. Coordination of TQM promotion activities throughout the organization 5. Infrastructure development and communication for effective promotion The participants will be able to develop knowledge and skills for: 1. TQM 2. Daily Work Management/ Policy Management 3. Quality in upstream processes such as Sales & marketing, Product & Process Design 4. Quality Improvement 5. Facilitating TQM in their respective companies / functions. Executives involved in the coordination of various aspects of TQM initiatives in an organization in the process of implementing or planning to implement TQM initiatives. Executives could be from any function. Topics & Schedule As outlined on the page 4. Non Residential workshop of 3 days duration. 7hours a day of high intensity work Participants are required to reach the Pune on 5 th December 2018 and can leave after 7 PM on 8 th December, Method Combination of lectures, case studies and workshops by quality management professionals from industry including Deming Prize winning companies. Approximately 30% time will be in group activity. Contd.

3 Program Details Facilitators Dr. Noriaki Kano Mr. Anil Sachdev Fee The professional fee for this workshop will be Rs. 80,000 per participant. Goods & Service Tax (GSTIN) as per GOI regulations will be charged extra. Current rate is 18%. The fee covers lecture fee; course material; and training facility expenses. The fee does not cover the boarding and lodging expenses; outstation travel and local travel of the participants. Venue Registration Radisson Blu Hotel Pune Kharadi Nagar Bypass Road, Kharadi Pune , India Telephone / pune For registration and details of the contact persons refer to page 7 of the Brochure.

4 Program Details

5 Faculty Profiles Dr. Noriaki Kano Chairman Kano Quality Research Organization (KQRO) Honorary Chairperson, Asian Network for Quality (ANQ) Honorary Member International Academy for Quality )IAQ) Honorary Member American Society for Quality (ASQ) Prof. Emeritus, Tokyo University of Science Honorary Member and Principal Counselor Indian Society for Quality (ISQ) Board Director, JUSE Awards in his name: Ishikawa Kano Award was established by ANQ (2010), and Kano Quality Award was established by Technological Promotion Association (TPA, Thailand) in (2009) Awards to Dr. Kano: Recipient of the Deming Prize for Individuals (1997), Honorary Member by JSQC(2010), Distinguished Service Medal by ASQ (2009), EL Grant Medal by ASQ (2006), E. Jack Lancaster Medal by ASQ (2002), Deming Lecturer by ASA (1997), ISQ Dronacharya Award (2008). Former: Board Director, Komatsu Ltd., Corporate Auditor of Sekisui Chemical Ltd. ( ) Board Director, HIDA (former name AOTS) Chair of Deming Application Prize Subcommittee ( ); Chair Professor, Honorary Doctor, Chungyuan Christian University (Taiwan) ( ); Advisory Professor, Tongji University (Shanghai, China) ( ); He has been a prominent leader in the world on Quality management for many decades. Creator of Attractive Quality Creation (Kano Model) as well as Task Achieving QC Story. International speaker and educator at universities, international and national quality societies including ASQ, European Organization for Quality (EOQ) and JUSE, and firms in nearly 50 countries. Published over 300 papers books including Attractive Quality (Kano Method / Kano Model), Guide to TQM in Service Industries (English) and Way to Breakthrough and Creation (in Japanese).

6 Faculty Profiles ANIL SACHDEV President, TQMI Expertise: A motivated and committed Business leader with a proven ability to guide leadership team on business transformation using approaches like TQM and Lean Six Sigma. Has led several transformational projects in last 2 decades with proven results. Experience across various sectors like: Manufacturing: Discreet manufacturing, petrochemical industry, metals and food processing. Services: Financial services, IT and IT Enabled Software, and healthcare. Across all functions Covering multinationals and Indian companies from large, medium and small sectors, both in India and overseas Personal profile Specialisation. Experience: 2014 President 2009 Senior Vice President Business Solutions Division, TQMI 2003 Vice President Six Sigma, TQMI Consultant Confederation of Indian Industry (CII) Senior Engineer Quality Assurance, Bharat Heavy Electricals Limited (BHEL) Academic qualifications B. E. (Mechanical Engineering) from Delhi College of Engineering M. Tech. (Industrial Engineering) from IIT Delhi One Year Certificate Course on Quality, Reliability and Operations Research from Indian Statistical Institute (ISI) Chennai Overall Experience: 35 years. Consulting Experience: 25 Years Areas of expertise Helping companies to challenge Deming Prize or other Business Excellence models as a means to enhance business performance using various approaches like Total Quality Management (TQM), Total Productive Maintenance (TPM) and Toyota Production System/ Lean Significant breakthrough improvement in productivity and quality while reducing cost through Lean approach and Lean Six Sigma approaches. Helped companies in developing new products for better performance in shorter time and lower cost. New Product Development Helped companies in improving quality, cost and delivery through stabilization of work processes and improvement through Daily Management. Helped companies to enhance product and service quality for greater customer satisfaction through Quality Assurance. Contd.

7 Registration Form Workshop on A-TQM Registration Form: Company name: S. No. Name Designation Department / Function Mobile DD / Cheque No. Payment Details Dated: Drawn on: For Rs. in favour of, payable at New Delhi Date Signature: Contact Details Neeta Bhat, Gurugram Mobile: neeta@tqmi.com Web: