MANAGER WORK HEALTH AND SAFETY SYSTEMS AND PROCESSES

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1 MANAGER WORK HEALTH AND SAFETY SYSTEMS AND PROCESSES BRANCH/UNIT TEAM LOCATION CLASSIFICATION/GRADE/BAND POSITION NO. People and Safety Work Health and Safety Optional TM2 TBA ANZSCO CODE PCAT CODE TBA TAFE Website 1. ORGANISATIONAL ENVIRONMENT TAFE NSW s purpose is to skill the workforce of the future. It is Australia's leading provider of vocational education and training with over 500,000 annual enrolments and a proud history for setting the benchmark for quality service. As the NSW public provider, it supports the NSW Government's priority to grow skills for the economy and jobs of tomorrow. Critically, TAFE NSW plays a vital role in providing vocational education in rural and regional NSW, and job training pathways for the most vulnerable in the community. TAFE NSW offers the best of campus-based delivery as well as flexible, online and work-based learning. The TAFE NSW values of Customer First, Collaboration, Integrity and Excellence guide our team in strengthening communities, delivering world-class training for our students and producing job ready graduates for employers. The operating environment for TAFE NSW is dynamic as we leverage our scale, expertise, passion and reputation to meet the rapidly changing VET landscape. TAFE NSW is committed to its students and customers and the role it plays in changing lives and opening up opportunities through learning. 2. POSITION PURPOSE The Manager Work Health and Safety (WHS) Systems and Processes is responsible for leading the development and implementation of the One TAFE WHS management system to ensure that TAFE NSW achieves a Zero Harm Culture. Last Updated: May 2017 Version 1 Page 1 of 6

2 3. KEY ACCOUNTABILITIES Drive the ongoing development and implementation of the WHS management system for TAFE NSW to facilitate efficiency and consistency in the Regions. Develop, implement & maintain processes and procedures which support the management of WHS incidents and investigations within TAFE NSW. Collaborate with WHS managers, WHS teams and front line leadership to build competency on pro-active techniques to manage WHS incidents and resolve potential WHS issues and problems in the workplace to minimise escalation of issues. Develop reporting processes, dashboards and benchmarks to monitor implementation and performance of the system against WHS strategy success factors, external benchmarks and internal and external auditing. Engage with key stakeholders in the Regions including the Regional General Managers to ensure TAFE NSW WHS management system elements are effectively understood and utilised. Coordinate the TAFE NSW WHS reporting program collating data from the Regions to inform senior managers on WHS performance. Ensure Senior Executives, Managers and staff in the Regions are aware of their responsibilities to comply with TAFE NSW policies and procedures to ensure consistency of application of the One TAFE WHS management system. Interface with stakeholders and provide advice to resolve complex WHS systems issues and consider options using established systems and processes to underpin decision making. Oversee the ongoing review & revision of WHS- systems to ensure compliance with relevant legislative changes and codes of practise. By example, lead the development of a safe, healthy and inclusive work environment, including implementation and review of appropriate strategies and measures. Place the customer at the centre of all decision making. Manage and develop a high performance team, aligned to the core values of integrity, collaboration, excellence and a customer first attitude, through effective leadership, support and feedback. Collaborate with staff to ensure the development and regular review of meaningful individual performance management and development plans that are clearly aligned to strategic objectives and focused to develop the individual. 4. KEY CHALLENGES Facilitating the transition from 10 disparate institutes to 5 Regions. Influencing and convincing key stakeholders on their responsibilities to comply with TAFE NSW policies and procedures to ensure consistency of application of the One TAFE WHS management system. Simplifying the development of reporting processes to make the implementation of the "One TAFE" model more effective. 5. KEY RELATIONSHIPS WHO WHY Internal Head of Work Health and Safety Receive leadership, support and advice on the ongoing development and implementation of the WHS management system. Last Updated: May 2017 Version 1 Page 2 of 6

3 WHS Team Provide expert advice, support and direction on the application of the One TAFE WHS management system. Regional WHS Managers and Teams Provide expert advice and guidance to ensure compliance with the application requirements of the One TAFE WHS management system. 6. POSITION DIMENSIONS Reporting Line: Head of Work Health and Safety Direct Reports: 1 Indirect Reports: Nil Financial Delegation: TBA Budget/Expenditure: TBA Decision Making: Makes decisions on complex and sensitive issues within professional knowledge and expertise and structured by established management systems. Manage functional expenditure and resourcing within relevant policy and delegation frameworks. Matters requiring a higher level of approval are referred to the Reporting Line Manager. 7. ESSENTIAL REQUIREMENTS 1. Degree qualification in related field or equivalent experience. 2. Demonstrated experience in the development and implementation of WHS management systems including the engagement of multiple stakeholders in a diverse environment. 3. Well-developed knowledge of WHS legislation and regulations and contemporary practices. 4. Class C driver s licence with the capacity to travel for TAFE NSW business purposes as required. 5. Ability to address and meet focus capabilities as stated in the Position Description. 8. CAPABILITIES Below is the full list of capabilities and the level required for this role as per the NSW Public Sector Capability Framework. The capabilities in bold are the focus capabilities for this role. Refer to the next section for further information about the focus capabilities. Capability levels are as follows and reflect a progressive increase in complexity and skill: Foundational > Intermediate > > > Highly CAPABILITY GROUP NAME LEVEL Display Resilience & Courage Act with Integrity Manage Self Value Diversity Last Updated: May 2017 Version 1 Page 3 of 6

4 Communicate Effectively Commit to Customer Service Work Collaboratively Influence and Negotiate Deliver Results Plan And Prioritise Think and Solve Problems Demonstrate Accountability Finance Technology Procurement and Contract Management Project Management Manage and Develop People Inspire Direction and Purpose Optimise Business Outcomes Manage Reform and Change Intermediate Intermediate OCCUPATION/PROFESSION SPECIFIC CAPABILITIES FOR THE POSITION CAPABILITY DEFINITION LEVEL Workforce Relations Workforce Insights Develop and deliver effective workplace practices aligned with organizational objectives and regulatory and legislative requirements. Establish and maintain workforce management systems, data and analysis to support evidence-based decision making. Level 3 Level 3 FOCUS CAPABILITIES The focus capabilities for the Manager Work Health and Safety Systems and Processes are the capabilities in which occupants must demonstrate immediate competence. The behavioural indicators provide examples of the types of behaviours that would be expected at that level and should be reviewed in conjunction with the position s key accountabilities. NSW Public Sector Focus Capabilities Group and Capability Level Behavioural Indicators Personal Attributes Display Resilience and Courage Stay calm and act constructively in highly pressured and unpredictable environments. Give frank, honest advice in the face of strong, contrary views. Accept criticism of own ideas and respond in a thoughtful and considered way. Welcome new challenges and persist in raising and working through novel and difficult issues. Develop effective strategies and show decisiveness in dealing with emotionally charged situations, difficult and controversial issues. Last Updated: May 2017 Version 1 Page 4 of 6

5 Group and Capability Level Behavioural Indicators Relationships Commit to Customer Service Relationships Influence and Negotiate Results Deliver Results Results Think and Solve Problems Business Enablers Technology Promote a culture of quality customer service in the organisation. Initiate and develop partnerships with customers to define and evaluate service performance outcomes. Promote and manage alliances within the organisation and across the public, private and community sectors. Liaise with senior stakeholders on key issues and provide expert and influential advice. Identify and incorporate the interests and needs of customers in business process design. Ensure that the organisation's systems, processes, policies and programs respond to customer needs. Influence others with a fair and considered approach and present persuasive counter-arguments. Work towards mutually beneficial win/win outcomes. Show sensitivity and understanding in resolving acute and complex conflicts. Identify key stakeholders and gain their support in advance. Establish a clear negotiation position based on research, a firm grasp of key issues, likely arguments, points of difference and areas for compromise. Pre-empt and minimise conflict within the organisation and with external stakeholders. Drive a culture of achievement and acknowledge input of others Investigate and create opportunities to enhance the achievement of organisational objectives. Make sure others understand that on-time and on-budget results are required and how overall success is defined. Control output of business unit to ensure government outcomes are achieved within budget. Progress organisational priorities and ensure effective acquisition and use of resources. Seek and apply the expertise of key individuals to achieve organisational outcomes. Undertake objective, critical analysis to draw accurate conclusions that recognise and manage contextual issues. Work through issues, weigh up alternatives and identify the most effective solutions. Take account of the wider business context when considering options to resolve issues. Explore a range of possibilities and creative alternatives to contribute to systems, process and business improvements. Implement systems and processes that underpin high quality research and analysis. Show commitment to the use of existing and deployment of appropriate new technologies in the workplace. Implement appropriate controls to ensure compliance with information and communications security and use policies. Last Updated: May 2017 Version 1 Page 5 of 6

6 Group and Capability Level Behavioural Indicators People Management Manage Reform and Change Maintain a level of currency regarding emerging technologies and how they might be applied to support business outcomes. Seek advice from appropriate technical experts to leverage information, communication and other technologies to achieve business outcomes. Implement and monitor appropriate records, information and knowledge management systems protocols, and policies. Actively promote change processes to staff and participate in the communication of change initiatives across the organisation. Provide guidance, coaching and direction to others managing uncertainty and change. Engage staff in change processes and provide clear guidance, coaching and support. Identify cultural barriers to change and implement strategies to address these. Last Updated: May 2017 Version 1 Page 6 of 6