LEADERSHIP CHALLENGES FOR ASIA PACIFIC

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1 LEADERSHIP CHALLENGES FOR ASIA PACIFIC Ross Buckley Executive Chairman KPMG New Zealand November 2013 kpmg.com/nz

2 OVERVIEW Overview of KPMG Having a Purpose, Strategy and Values What makes a great leader Diversity and Inclusion Challenges and Opportunities for ASPAC 2

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7 BUILDING ORGANISATIONAL CAPABILITY Structure Technology LEADERSHIP Process Workforce 7

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9 Invisible Visible DIVERSITY AND INCLUSION TREE. How we communicate and use language Which language we speak Habits and mannerisms colour race appearance age gender culture language/dialect physical/mental ability Dress and appearance Food and eating habits Religious practices Our work habits and practices Genetic information language/dialect nationality education/school job/title sexual orientation political affiliation physical/mental ability geographic/work location life experience religion personal values family status Gender identity/expression salary/pay group culture hobbies management style interpersonal style work experience length of service heritage thought process talents skills perspectives Veteran status How we think and learn How we relate to time How we use space Our sense of identity Our sense of social affiliation and obligat Core beliefs and values Our sense of ethics and morality 9

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11 WHAT ARE WE DOING? Addressing the unconscious bias Members of Diverse NZ Gender and ethnicity Mover from a nice to do to a have to do More integrated approach to diversity in the workplace Active role with these organisations Women in business Global women Women Corporate Directors 11

12 CHALLENGES AND OPPORTUNITIES FOR ASPAC

13 GPS WORKSHOP DIMENSION SUMMARY MATRIX (ASPAC COUNTRIES VS ASPAC OVERALL 2012 RESULTS) 13

14 GPS WORKSHOP DIMENSION SUMMARY MATRIX (ASPAC COUNTRIES VS ASPAC OVERALL 2012 RESULTS) 14

15 DIMENSION SUMMARY MATRIX 15

16 KEY PRIORITY AREAS Reward & Recognition Vision & Future (incl. Strategy) Effective Communication Action on Survey Leadership/ Role modelling Coaching, Performance & Career discussions Client feedback Australia China Indonesia Japan Korea Malaysia Job & Work environment New Zealand Philippines Singapore Taiwan Thailand Vietnam CSR 16

17 HEADCOUNT FEMALE REPRESENTATION All Staff Partner Director Senior Manager Manager Sr, Assoc /Sr.Team Member Assoc./Team Member Global Total 47% 17% 17% 36% 44% 50% 55% Americas 47% 18% 18% 39% 47% 48% 55% EMA 46% 14% 14% 33% 41% 48% 54% Asia Pacific 50% 20% 20% 39% 45% 54% 58% Australia 47% 17% 17% 42% 48% 58% 49% China 61% 34% 34% 51% 59% 62% 66% Japan 27% 4% 4% 13% 18% 30% 38% Korea 28% 4% 4% 14% 28% 25% 41% Malaysia 64% 22% 22% 60% 67% 71% 65% New Zealand 52% 21% 21% 42% 52% 53% 61% Singapore 58% 25% 25% 55% 53% 61% 63% Taiwan 67% 50% 50% 60% 62% 59% 74% Thailand 69% 40% 40% 60% 63% 72% 73% 17

18 NZ GPS WHAT OUR PEOPLE THINK 18

19 NZ GPS MOST/LEAST FAVOURABLE ITEMS 19

20 CHALLENGES AND OPPORTUNITIES Growth and speed Technology Gen Y/Millenials External factors Stakeholders Regulations Competition Internal Efficiency, Productivity and cost Talent management Collaboration One Company One Firm Leadership Confidence 20

21 PROFILE TOP LEADERS 1) People Developers 2) Relationship Builder 3) Strategic Enabler 4) Nimble Adaptor 5) Constant Learner Reference: Center for Creative Leadership and Human Capital Leadership Institute 21

22 ACCELERATING LEADERSHIP 1) Never Waste a Crisis 2) Provide Autonomy and Let People Fail 3) Practice Humility and Foster Learning 4) Model Authentic Leadership 5) Balance Breadth and Depth 6) Harness Relationships Reference: Center for Creative Leadership and Human Capital Leadership Institute 22

23 WE PASSIONATELY BELIEVE THAT THE FLOW-ON EFFECT FROM FOCUSING ON HELPING FUEL THE PROSPERITY OF OUR CLIENTS, SIGNIFICANTLY CONTRIBUTES TO ENSURING THAT OUR COMMUNITIES AND ULTIMATELY, OUR COUNTRY AND ALL NEW ZEALANDERS, WILL ENJOY A MORE PROSPEROUS 23

24 Q and A 2013 KPMG, a New Zealand partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ( KPMG International ), a Swiss entity. All rights reserved. The KPMG name, logo and cutting through complexity are registered trademarks or trademarks of KPMG International Cooperative.