Riders for Health. Recruitment pack Country Director Nigeria

Transcription

1 Riders for Health Recruitment pack Country Director Nigeria Riders for Health, 38, Ahmed Musa Street, Jabi District, Abuja, Nigeria TELEPHONE / jobs@riders.org

2 OUR VISION AND MISSION Our vision is of a world in which health care reaches everyone, everywhere. Our mission is to make the last mile the most important mile in health care delivery: creating, showing and sharing the solutions for achieving truly equitable health care. Our aim is to ensure that: Managed transportation becomes an integral part of the plans and budgets for health initiatives African ministries of health have access to well-managed vehicle fleets, enabling them to focus energy and resources on achieving their health goals Rural communities in Africa have regular and reliable access to vital health care no matter how remote they are. ABOUT US Riders FOR Health (Riders) is a social enterprise that works with ministries of health and other agencies to improve the health and lives of rural communities in Nigeria, Zimbabwe, the Gambia, Kenya, Zambia, Lesotho, Kenya and Malawi. The management of transport is the most neglected and yet one of the most vital aspects of development. Riders has a solid base of experience and expertise managing appropriate vehicles for health care delivery in Africa for over 20 years. Our UK resource office in Northampton has around 20 members of staff, but the vast majority of Riders staff, approximately 400 of them, work in our field programmes and are nationals of the countries concerned. We run more than 1400 vehicles (a number that is growing), enabling health workers to reach more than 14 million people in rural Africa most of these people had never seen a health worker in their community before, now they receive vital preventive health care on a regular basis. Riders as a social enterprise has a diverse range and composition of income and funding. Programme earned income is generated directly from fleet management contracts with African Ministries of Health and other partners. This is our largest income stream and accounts for around 40% of total income. Our funding streams include motorcycling events, donations, grants & awards, capital finance and programme earned income. Our funding partners include the Skoll Foundation and the Bill & Melinda Gates Foundation. Our turnover was over $10 million in RIDERS IN NIGERIA Riders began working in Nigeria in 1999 when we worked with the World Health Organisation (WHO) to manage its fleet of vehicles involved in the polio eradication programme. In 2006, this contract came to an end and since then Riders has run vehicle maintenance units (VMUs) that now manage the servicing of over 140 vehicles for around 11 organisations. In addition, significant ground-work in building organisational capacity and marketing our programme is now paying off, as has seen the launch of several significant new partnership contracts. This includes a new programme for supply chain distribution with the Supply Chain Management System (SCMS) and Imperial Health Services (HIS). Here, Riders role is to oversee the collection of HIV/AIDS-related pharmaceuticals from a central warehouses and the distribution of the supplies to site locations across various states. This is an essential step that will help to ensure the medical facilities in the region receive a regular supply of drugs and medication directly to their door, thus reducing stock-outs. In the last month Riders also signed a new supply-chain management contract with the National Malaria Elimination Programme (NMEP) who approached Riders with reference to our supply chain services. They are using Riders services to transport anti-malarial drugs and rapid diagnostic kits from the Federal Medical Store in Oshodi, Lagos State to Central Medical Stores in the South-western states.

3 In addition, in 2013 Riders launched a new project in conjunction with TY Danjuma to mobilise six outreach health workers in Taraba state. Health activities delivered will include a particular focus on immunisations and the collection of vaccines, as well as health education, antenatal care and the supervision of other health activities. It is currently estimated that this new programme will improve access to health care for a population of over 235,000 people. We have also recently secured a new partnership with AIDS Preventive Initiative (APIN) as part of their Emergency Transport scheme. Moving forward, Riders plans to replicate its flagship business models in various states, partner with MoH as well as other global health players to implement projects that improve access to healthcare in the last mile. We are already developing new partnerships towards this end, and the Nigeria programme continues to be one of Riders fastest growing programmes. THE ROLE The Country Director is responsible for the strategic leadership and management of the Riders organisation or programme in Nigeria. The Country Director is ultimately responsible for achieving Riders mission and vision in their programme, consistent to the strategic direction agreed with Riders executives and senior management. This means working with appropriate partners to deliver health impact in a way that is consistent with Riders values and that is financially viable. It also means ensuring that the programme s impact is effectively monitored and evaluated, and that suitable opportunities for achieving financial sustainability are explored, developed and secured. The Country Director is also ultimately responsible for ensuring that the programme meets all statutory and legal requirements. The Country Director is responsible for the management, development and welfare of all programme staff. They are also responsible for effective communications with the whole UK support centre including relevant specialists and/or department heads as necessary. The role is based at our office in Abuja, although travel to other sites will be required, as well as some international travel. The salary for this post is negotiable. HOW TO APPLY If you would like to apply please send your CV and a covering letter saying why you are motivated to apply and what you feel you could bring to the role. Please also include your salary expectations and where you saw this role advertised. Your application should be ed to jobs@riders.org quoting the job title in the subject line. The closing date for applications is 13 th March Please note that it is Riders aim is to respond to all successful applications within two weeks of the closing date. If you haven't been contacted within this period it is likely that your application has been unsuccessful and your details will not be held further, although we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.

4 CORE RESPONSIBILITIES OF THE ROLE ACHIEVE RIDERS ORGANISATIONAL GOALS AND MISSION Ensure that the mission and vision of Riders for Health are maintained and upheld and that the humanitarian focus is unwavering Ensure that the good name, reputation and image of Riders for Health are constantly upheld and enhanced Set programme strategy in accordance with Riders organisational strategy and under the guidance of the COO and CEO Advocate the importance and need for reliable transport and logistics in the last mile of health care delivery Establish key strategic relationships with the MoH (ministry of health) and other appropriate partners incountry and, develop and implement a strategy for scaling-up the programme Ensure that Riders system of preventive maintenance is executed properly and performed to a high standard Hold responsibility for the overall growth, development and sustainability of the programme Oversee relationships with existing and new clients and make sure Riders are meeting their needs in a way that is financially competitive and cost effective Be ultimately accountable for the financial and operational performance of the country office Develop innovative solutions to global health partners and their transport logistics needs Represent Riders for Health in national and international events for advocacy of transport management for healthcare delivery MANAGE PROGRAMME STAFF AND DEPARTMENTS Ensure that the programme functions effectively and efficiently Manage all programme staff: oversee, support and co-ordinate the in-country department heads in effective and efficient running of the departments assigned to them (departments may include, logistics, accounts, technical, finance, M&E, marketing etc.) Closely monitor all projects, and ensure that senior project managers are reporting to the UK steering group in a timely fashion Ensure that effective monitoring and evaluation of health impact and financial benefits take place and are well-integrated into the programme management Encourage teamwork and team spirit through the facilitation of proper communication, removal of barriers to communication and the creation of a working environment conducive to premium performance Take responsibility for the overall recruitment of the programme in accordance with the programme s needs and strategic objectives Take responsibility for carrying out an effective HR function and ensuring appropriate employment contracts are in place Submit general management reports to the UK in line with expectations Communicate effectively with the whole UK support centre including relevant specialists and/or department heads as necessary MEET ALL LEGAL AND STATUTORY REQUIREMENTS Ensure all partnership contracts are in place Ensure the specific policies and procedures for the country programme are adhered to Take responsibility for health and safety and risk management within your programme Ensure that all legal, compliance and statutory requirements are met on a timely basis, including audits Liaise with your programme s trustees board and ensure governance procedures are carried out CONTRIBUTE TO RIDERS GLOBAL FUNCTIONS Manage external visitors including, but not limited to UK staff, photographers, film crews, and funders Engage in cross-programme mentoring where required Visit the UK support centre when called upon to do so Participate in the formulation of policies and plans for the entire organisation through the management council Participate in the growth and development of Riders for Health internationally

5 RIDERS FOR HEALTH S VALUES Our values are what we believe in. They are central to our operations, fundraising, communications, activities, and they are reflected by the people who are part of the Riders team around the world. Collaborative: We believe in collaboration and strong partnerships. We form strong relationships with our development partners to generate sustainability, longevity and vital health impact. Practical: We believe in practical and appropriate solutions. Using specially-designed transport management methods that really work and are wholly appropriate to the need is how we move things forward and achieve results for the people we serve. Enterprising: We are enterprising in everything we do. Global health needs effective enterprise and innovation, we are determined to use our unique expertise to challenge the status quo and create real change in Africa. OTHER REQUIREMENTS: The above outline of core responsibilities is not an exhaustive list and it is the nature of everyone at Riders to perform different tasks as necessitated by changing roles within the organisation and in keeping with our overall business objectives. Regular formal and informal appraisals will take place and each employee s individual input into their role s development is always welcomed and encouraged. A passion and impetus for making a difference to the world s severest problems and an interest in social enterprise are of central importance to all Riders for Health s employees. COMPETENCIES AND QUALITIES EXCELLENT AT GENERAL MANAGEMENT Is a strategic thinker Disciplined, with strong organisational and administrative skills Demonstrated business acumen Skilled in people management Skilled in budget oversight Able to step back and retain an overview of the big picture Able to distinguish when to push boundaries, and when to re-scope work you have a common sense approach Knowledgeable about trends, practices, and policies affecting the industry and business Has a firm understanding of competitors and a good grasp of effective strategies and tactics that work in the marketplace STRONG AT COMMUNICATION & COLLABORATION An effective leader that articulates clear goals which the whole organisation can understand Able to create a harmonious and cohesive team environment A mediator and a diplomat; you can resolve conflict and find ways to keep everybody motivated Able to identify people s motivations and negotiate skilfully Open, friendly and approachable Fluent in spoken and written English, with the ability to produce well-presented high-level reports and presentations Able to influence, inspire and persuade others both inside and outside the organisation Proactive and shows a strategic approach to collaborating with different organisations and partners Able to network and leverage contacts that are made DELIVERING RESULTS Strongly motivated to maintain high levels of organisational performance in challenging circumstances Energetic, resilient and results oriented, capable of working to tight deadlines under pressure

6 POLITICALLY AWARE Able to understand the workings of government and have a good awareness of the political impacts of Riders actions VISIONARY Able to create and communicate a compelling and inspired sense of core purpose Able to lead based on the vision of the future, not the reality of today Able to sift through vast amounts of information, solicit opportunities and possibilities, and communicate these effectively to others Capable of broad knowledge and perspective CUSTOMER FOCUSED Able to understand customers' needs, preferences, interests, timelines and decision-making criteria. EXPERIENCE/KNOWLEDGE Worked in global health related sector with an understanding of the challenges facing the public health space in your country Worked in senior management roles and/or director roles providing strategic leadership to organisations Has international experience Has social enterprise or charity sector background Has advanced degree in business management or global health Experienced in strategic business planning Experienced in a general management role Experienced in managing large teams of people Able to demonstrate a good working knowledge of budget planning and management Experienced in producing management reports Experienced in managing and maintaining complex stakeholder relationships It would also be beneficial if you are: Able to demonstrate working experience of local and national government processes and procedures Able to demonstrate a good working knowledge of in-country public health care delivery Able to demonstrate knowledge of fleet management Experienced in managing projects, with a knowledge of project management methodologies Able to demonstrate knowledge of the monitoring and evaluation of health impact