COLLABORATING FOR SUCCESS

Transcription

1 COLLABORATING FOR SUCCESS Nicky Painter and Robert Shields The Institute for Collaborative Working 18 th September 2012

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3 Collaborative Projects Complex contracts (involving many suppliers) Long Term (more than 5 years) High Value Output-based (eg delivering a capability) Innovative Skills & Technical 3

4 Collaboration (the absolute basics) Two or more discrete organisations Working together in a business relationship To create mutual value A B + 4

5 Reasons for Collaboration To pool skills, knowledge and experience To achieve long term goals To create the best environment for innovation and change To ensure continuity of supply To share risks and rewards For political reasons To create a winning team To enhance competitiveness 5

6 Risks Incompatible expectations Non-alignment of objectives Lack of shared understanding Changes to established processes and procedures Inappropriate skills and behaviours Loss of intellectual property and proprietary data Poor communication Conflict between partners Threat to reputation Lack of trust 6

7 Mitigation of Risks Top Level commitment Choose a partner who: Shares your aspirations Has a similar culture and values Has compatible objectives Is willing to change and innovate Has a good reputation You believe is trustworthy Put in place processes for jointly managing value, risk, and information Agree a joint exit strategy Regularly monitor and review the success of the relationship 7

8 Trust Index copyright Midas Projects Ltd June

9 Relationship Health Check Partner One Trust index Objective Organisational Strength Analysis Relationship enhancement Critical behaviours Risk register Value creation Disputes Maturity Assessment Programme Partner Two copyright Midas Projects Ltd June

10 Mitigation of Risks Practical Aspects Put in place appropriate joint structures, processes and procedures to manage and sustain an effective relationship 10

11 Establish joint executive sponsorship Partner Executive Sponsor Partnering Board Partner Executive Sponsor Partnering Agreement Objectives Visions & Values Behaviours Governance Partner Organisation Joint Management Team Partner Organisation The The worlds world s first National national Standard standard for collaborative Collaborative relationship management copyright Midas Projects Ltd October 2010

12 Mitigation of Risks Practical Aspects Put in place appropriate joint structures, processes and procedures to manage and sustain an effective relationship Integrate staff Ensure excellent communications Introduce a method of resolving disputes Arrange appropriate education at all levels about partnering Devote resources to achieve this (eg partnering facilitator) Agree an exit strategy up front 12

13 Benefits of a Framework Standard Level playing field More effective selection of partners Better engagement Shared understanding of effective collaboration More effective integration of working methods Provides guidance about key joint processes Consistent platform to support and sustain long term relationships 13

14 Evolution of BS PAS was the world s first relationship management standard for creating and maintaining successful business-to-business collaborations It has now migrated to BS

15 Understanding your objectives Awareness Knowledge The 8 Stages Learning from those that are ahead of you Knowing your strengths and weaknesses Internal assessment Partner selection Finding the right partner with appropriate strengths Building the right approach Working together Value creation Exploiting innovative thinking Maximising joint potential for the future Staying together Exit strategy Recognising the changing market place 15

16 Staying Together Relationship Management Process Awareness Disengagement Triggers & Process Team Management Monitoring, Measurement & Behaviours Continual Improvement Processes Visions, Values Leadership & Strategy, Objectives Outcomes & Implementation Plan Relationship Management Plan Management Systems & Processes Policies,People Skills & Collaborative Maturity Capability, Roles & Responsibilities Internal Assessment Working Together 16

17 BS Certification Advantages Provides documented evidence that your organisation meets - and continues to meet - all the necessary requirements for successful collaboration Could be specified as a requirement for contract award where a partnering approach is fundamental to success BS is already an internationally recognised standard progress is underway towards ISO status 17

18 Typical approach to implementation of BS

19 Institute for Collaborative Working (ICW) Formed as PSL in 1990 by DTI (now BIS) and CBI: to assist organisations to develop collaborative relationships for competitiveness to develop, share & promote best practice in the field of Business Relationship Management Self-financing Not for Profit 22 years of practical experience Promoted to Institute status this year to become ICW. 19

20 ICW Executive Network BIS CBI National Audit Office FCO Policy Connect Department for Communities & Local Government Department for Transport Department of Health HSE Institute of Export DEFRA Dept. of Works and Pensions UK Trade & Investment Nuclear Decommissioning Agency MoD-DE&S Sport England Royal Navy Royal Air Force A&O AMEC Ansaldo ARUP Atkins AWE Babcock International BAE Systems Balfour Beatty British Retail Consortium BSI BT Global CAPITA Costain CH2MHill EADS EMCOR Frequentis Frost and Sullivan Guide Dogs Institute for Export Interserve Life Channel Lockheed Martin Mercato NATS Network Rail NIP NSARE Oracle PERA Policy Connect Rail Industries Association Railtech Raytheon Systems SCC Selex Senate Publishing Siemens SKANSKA Toshiba TWI University of St Andrew s University of Bournemouth University of Cranfield University of East London University of Southampton University of Surrey University of Exeter Manchester Business School IfM (University of Cambridge) Oxford Brookes University C.I.P.S. ASAP Tech 20

21 THANK YOU! Nicky Painter Robert Shields 21

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