Industry Engagement Plan (Example)

Transcription

1 1 Industry Engagement Plan () Vocational Education and Training (VET) in Schools School: Ballarat High School Project name: Sovereign Hill Tourism Training Package / Qualification(s) and Language: Certificate II in Applied Language (10297NAT) - Mandarin

2 2 Contents Industry Engagement Plan Overview... 3 Industry Engagement Log... 3 What is Industry Engagement?... 4 Definition of Industry:... 4 What are current industry skills? Industry Engagement Plan Industry Engagement Log Industry Contact List Industry Engagement Record Industry Consultation Report : Consultation Participants : General Industry Feedback on the Qualification : Qualification Training and Assessment Strategy Feedback... 11

3 3 Industry Engagement Plan Overview The Industry Engagement Plan is a document used to plan a project with a relevant industry partner which will be used in the school s curriculum and Training & Assessment Strategy. Our regulatory standards with our registration with ASQA requires that each VET program must demonstrate a plan, record, actions and outcomes for Industry Engagement. Relevant feedback, recommendations and actions recorded on the Industry Engagement Plan must be integrated into the Training and Assessment Strategy Annual / Periodic Review and should inform our learning, delivery, resources, staffing and assessment strategies. There are 5 Sections to this Industry Engagement Log: 1. Industry Engagement Plan 2. Industry Engagement Log 3. Industry Contact List 4. Industry Engagement Record 5. Industry Consultation Record Industry Engagement Log Schools must determine administrative process for the Industry Engagement Plan entry and maintenance. A log should be maintained for each program area for calendar year. The VET Co-ordinator (or equivalent) and possibly the instructor should complete the proposed Annual Industry Engagement Plan before the commencement of the next education year. All staff should complete either the Industry Engagement Record or the Industry Consultation Record (hard copies would be kept handy or electronically), depending on the nature of the Engagement throughout the current year. The VET Co-ordinator (or equivalent) and possibly the instructor determines the administrative process for filing and transferring this detail to the Log and update the Industry Contact List

4 4 All relevant feedback, recommendations and actions recorded on the Industry Engagement Log must be integrated into the Training and Assessment Strategy Annual / Periodic Review and should inform our learning, delivery, resources, staffing and assessment strategies What is Industry Engagement? For the purposes of Standards for Registered Training Organisations (RTO s) 2015 Clauses 1.5 states that The RTO s training and assessment practices are relevant to the needs of industry and informed by industry engagement. Clause 1.6 requires The RTO implements a range of strategies for industry engagement and systematically uses the outcome of that industry engagement to ensure the industry relevance of: i. its training and assessment strategies, practices and resources; and ii. the current industry skills of its trainers and assessors. Further, for the purposes of Clauses 1.5 & 1.6, this may include, but is not limited to, strategies such as: a. partnering with local employers, regional/national businesses, relevant industry bodies and/or enterprise RTOs b. involving employer nominees in industry advisory committees and/or reference groups c. embedding staff within enterprises d. networking in an ongoing way with industry networks, peak bodies and/or employers e. developing networks of relevant employers and industry representatives to participate in assessment validation, and f. exchanging knowledge, staff, and/or resources with employers, networks and industry bodies. Definition of Industry: Industry means the bodies that have a stake in the services provided by RTOs. These can include, but are not limited to: a. enterprise/industry clients, e.g. employers b. group training organisations c. industry organisations d. industry regulators e. industry skills councils or similar bodies f. industry training advisory bodies, and g. unions.

5 5 What are current industry skills? Current industry skills are the knowledge, skills and experience required by VET trainers and assessors and those who provide training and assessment under supervision to ensure that their training and assessment is based on current industry practices and meets the needs of industry. Current industry skills may be informed by consultations with industry and may include, but is not limited to: a. having knowledge of and/or experience using the latest techniques and processes b. possessing a high level of product knowledge c. understanding and knowledge of legislation relevant to the industry and to employment and workplaces d. being customer/client-oriented e. possessing formal industry and training qualifications and f. training content that reflects current industry practice.

6 6 1 - Industry Engagement Plan Participants School Principal, VET Coordinator and Instructor John Smith, VET Coordinator & H Song Mandarin Instructor at Ballarat HS and Ned Kelly Tourist Site Manager of Sovereign Hill Industry Engagement Relevance: Detail how this engagement/process or action is relevant to the following and any outcome or action as a result: 1-Training & Assessment Strategy (including curriculum and learner assessments), 2-Practices and resources, 3-Current industry skills of trainer or assessor. Leadership meetings to discuss agenda items and terms of reference specifically related to strategic, operational and teaching and learning, for feedback, review and outcome. Agenda items called for two weeks prior, Actions minuted. Establish needs of Sovereign Hill Tourist Centre in delivering a comprehensive tourist program for Chinese Tourists. This includes the following: Audio descriptions of historic sites Chinese speaking guides Marketing material in Chinese Park signage in Chinese Food menus translated in Chinese When / Where Monthly meetings by agenda, minuted September meeting at Sovereign Hill Park offices. Agenda plus minutes required. John Smith, VET Coordinator & H Song Mandarin Instructor at Ballarat HS and RTO Manager - VSL Ballarat HS to present update to curriculum, assessment plans and TAS incorporating Industry Plan requirement of Sovereign Hill. RTO Manager to validate the plan, provide feedback and advise of any amendments RTO Manager - VSL Incorporate the tourist program in the Ballarat HS curriculum October October meeting at Ballarat HS offices. Agenda plus minutes required. John Smith, VET Coordinator & H Song Mandarin Instructor at Ballarat HS Distribute assessment plan with tourist program to learners October

7 7 2 - Industry Engagement Log Date Type / Name / location of Industry Engagement 30/09/15 Sovereign Hill Ballarat School Staff Member involved John Smith, VET Coordinator Ballarat HS Industry Contact Ned Kelly Tourist Site Manager of Sovereign Hill Relevant Qualification Code & Language Certificate II in Applied Language 22149VIC (Mandarin) Industry Relevance: topics discussed, learned, shared feedback received, etc Discussed current industry needs of Sovereign Hill employees ability to communicate with Chinese tourists. In addition producing marketing material in Chinese as well as park signage Action or Outcome as a result of this engagement to any: 1- Training & Assessment Strategy, 2-Practices and resources, 3-Current industry skills of trainer or assessor, 4- validation and/or changes to assessment tools The information shared will be used to determine curriculum content and learner assessment plans. Who is responsible for the action Harry Song Mandarin Instructor at Ballarat HS and RTO Manager at VSL Completion date By Validation session day and in time for 2017 program delivery Reference documents Minutes of meetings s

8 8 3 - Industry Contact List Name of Industry / Company Contact Name/Title Address Phone Mobile Ned Kelly Tourist Site Park Street Ballarat VIC Manager of Sovereign nedk@sovereignhill.com Sovereign Hill Hill

9 9 4 Industry Engagement Record Qualification Title, Code and Language Date and location of consultation : Certificate II in Applied Language (10297NAT) - Mandarin : 30/09/15 Sovereign Hill Ballarat Tourist Managers office Industry Representative(s) at consultation Name of Industry Representatives Position / Title Organisation Contact details Ned Kelly Tourist Site Manager Sovereign Hill School Representative(s) at consultation Name of Representative(s) Position / Title Program Contact details John Smith VET Co-ordinator Sovereign Hill Tourism Harry Song Instructor Sovereign Hill Tourism Tick relevant category/highlight box Setting up a course Developing a TAS Moderating Learners Work Delivery Planning Trainers suitability Input for Resource development Industry Advisory Committee Exchange of Knowledge & Skills Networking Event Staff embedded within industry Partnering with industry Other (detail) Description of discussion / event / task: Sovereign Hill Tourist centre is looking at providing a tailored tourist program specifically for Chinese tourist. Discussion included training tour guides on how to speak Mandarin. Ability to interpret simple information. Development of marketing and park information material. Set up of audio posts in Mandarin around the parks key historical sites. Has this Industry Engagement resulted in any recommendations for the training and assessment strategy, resources, staffing or anything relating to the Program or Qualification? Please detail including recommendation, responsible person for action and timeframe. Course has been amended to include specific dialogue regarding tourist requirements, phrases, and information. This includes ability to develop key signage.

10 10 5 Industry Consultation Report Part A Qualification Title, Code and Language Date and location of consultation : Certificate II in Applied Language (10297NAT) - Mandarin : 30/09/15 Sovereign Hill Ballarat Tourist Managers office 1: Consultation Participants Industry Representative(s) at consultation Name of Industry Representatives Position / Title Organisation Contact details Ned Kelly Tourist Site Manager Sovereign Hill Federation University Representative(s) at consultation Name of Representatives Position / Title Program Contact details John Smith VET Co-ordinator Sovereign Hill Tourism Harry Song Instructor Sovereign Hill Tourism : General Industry Feedback on the Qualification School representative should provide industry representatives with an overview of the qualification including duration, who the learners are and where they go when they complete the qualification. What job roles would people with this qualification expect to have? Is this qualification relevant to your organisation or other organisations from your industry? What are your expectations of new employees who graduate with this qualification? Are there any emerging industry trends or skills/knowledge that you would like your staff to have? What types of resources/equipment is it important to have staff trained on? Employee at a tourist park - tourist guide, catering, etc. Ability to communicate with Chinese tourist in providing them with basic routine communication both in oral and written methods. Knowledge of basic Chinese culture to ensure Chinese tourist feel comfortable. Signage

11 11 3: Qualification Training and Assessment Strategy Feedback School representative should provide the industry representatives with an overview of the current training and assessment strategy for the qualification, including: The number of core and elective units The sequence of delivery The learning resources used Overview of any work placement requirements How the work environment is simulated for training and assessment Modes of delivery Are the current elective units appropriate to current industry requirements? Are the modes of delivery applicable to industry requirements? Is there sufficient time to complete the qualification? Is the school appropriately resourced to deliver industry current training and assessment? Are the assessment methods selected appropriate to demonstrate knowledge and skills for this qualification? Do you believe learners completing this qualification will be sufficiently skilled for entry-level employment in the industry? What types of skills, knowledge and experience would you prefer the instructors and assessors teaching this qualification have? Any other comments relating to training, assessment, resources, staffing. Oral communication Extensive knowledge in the language and culture Has this industry feedback resulted in recommended updates to the Training and Assessment Strategy, Resources, Staffing etc.? Any recommended change must be detailed