Qualification title: OAL Level 3 Diploma in Supply Chain Practice (FMCG) Qualification number (QN): 603/3161/6

Transcription

1 Qualification title: OAL Level 3 Diploma in Supply Chain Practice (FMCG) Qualification number (QN): 603/3161/6 1 Qualification Specification 1.1 Qualification purpose This qualification is designed to develop and confirm a graded level of performance for Supply Chain Practitioners, so they have the necessary skills, knowledge, understanding and behaviours to work effectively in supply chain operations in a fast moving consumer goods (FMCG) environment. On achievement of the qualification learners will have developed the level of competence which will enable them to perform consistently, reliably and productively in their work role, and make a positive contribution to their employment. This qualification will support progression of learners to: increased responsibility or promotion opportunities in work level 4 vocational qualifications in technical operations/management/quality and improvement apprenticeships for management and the supply chain/logistics industry technical/development/quality or management related job roles in supply chain/logistics 1.2 Who is this qualification for? This qualification is designed for learners who are looking to learn and apply their skills in a supply chain practitioner role in a fast moving consumer goods environment. Learners who have some experience of supply chain operations and wish to continue their professional development will also benefit from the skills, knowledge and understanding that this qualification provides. FMCG Supply Chain Practitioners work in one or more supply chain functions. Typical roles include Assistant Buyer, Junior Demand Planner, Junior Supply Planner, Customer Service Operative and Assistant Transport Planner. They need to have a comprehensive understanding of the entire supply chain, and are responsible for their impact on each function and to deliver the best value for their business and customer. Due to the high number of interactions both within and outside of the business, they need strong relationship building, influencing, stakeholder management and communication skills alongside sound analytical, information technology and numeracy skills, with an ability to work in a fast paced environment with frequently changing requirements. Occupational Awards Limited

2 Individuals achieving this qualification will be ready to work in an industry offering many ongoing career development opportunities to suit their own particular interests, whether they aspire to being a Supply Chain Manager of the future or take up one of numerous technical or development opportunities in the diverse and dynamic supply chain and logistics industry. 1.3 Entry requirements There are no formal entry requirements for learners selecting this qualification. Centres must ensure that learners have the potential and opportunity to achieve the qualification successfully. This qualification is not approved for use by learners under the age of 16 years and OAL cannot accept any registrations for learners in this age group. 1.4 Regulatory information Regulated by: Countries offered in: Ofqual subject/sector areas: Ofqual England 4.2 Manufacturing technologies 7.2 Warehousing and distribution Qualification operational start date: 10 th April 2018 Qualification review date: 31 st March 2023 Qualification type: Occupational Qualification Applicable age ranges (years): 16-18; Qualification coverage On achievement of this qualification, learners will have an in-depth knowledge and understanding of supply chain regulations, business processes, planning and procurement, forecasting, performance indicators, problem solving techniques, continuous improvement techniques and the use of information technology systems. Learners will be able to promote and maintain health and safety standards and develop professional relationships in the workplace. Learners will be competent in skills and activities including the organisation of supply chain functions, the control of risk, the resolution of problems and the use of management system and data analysis. Learners will also be able to manage operational improvement activities and develop Standard Operational procedures to support improvement. Occupational Awards Limited

3 Learners will have developed valuable skills which will enable them to make an immediate, productive and positive contribution to their employment. They will be able to develop and maintain professional relationships with colleagues and champion the supply chain role within a FMCG business. 1.6 Qualification support This qualification is supported by a number of Further Education Colleges and Independent Providers of post-16yrs training and education as facilitating completion of the skills, knowledge and behavioural requirements for: Supply Chain Practitioner (Fast Moving Consumer Goods) Apprenticeship Standard This qualification is also supported by employers in the Supply Chain Practitioner (FMCG) Apprenticeship Trailblazer Group as facilitating completion of the skills, knowledge and behavioural requirements for: Supply Chain Practitioner (Fast Moving Consumer Goods) Apprenticeship Standard 1.7 Further information Further information about this qualification can be obtained from: You can also contact OAL directly at: Occupational Awards Ltd, The Catalyst, Baird Lane, Heslington, York, YO10 5GA Tel: info@oawards.co.uk 1.8 Qualification achievement This qualification is made up of units of assessment that are mandatory. All units are allocated a credit value which provides an indication of the size of the units in terms of learning hours, 1 credit = 10 learning hours. All units also have assigned Guided Learning Hours (GLH), which indicate the average number of hours a learner may require guidance and support from teaching, learning and assessment professionals. Learners must achieve all mandatory units to achieve the qualification at a Pass grade. The units set out the things learners need to know and need to do in order to perform effectively in their role at work. These are described in Learning Outcomes in units of assessment. The Learning Outcomes are defined by Assessment Criteria and these criteria must be assessed successfully for a learner to achieve each unit. Details of the grading arrangements for the qualification are set out in section 4 Grading Requirements. Occupational Awards Limited

4 Achievement of all mandatory units will mean the qualification has been completed, and will be subject to grading and to approval of a claim for certification, OAL will issue a certificate complete with the learner s name, the qualification title and the credits and grade achieved. Where a learner has not achieved the full qualification and will not go on to do so, a Certificate of Unit Achievement can be issued for the units successfully completed, however these units will not be graded. Centres must ensure they understand all qualification requirements prior to the registration of learners and prior to carrying out assessment of learners and the grading of the qualification. Assessment of learners must not take place prior to the registration date of the learner with OAL. Centres must retain copies of learner s assessment records for at least three years after certification. Registration and certification fees may be subject to change. Centres should be fully aware of registration and certification end dates to ensure learners are not disadvantaged. Occupational Awards Limited

5 1.9 Qualification structure Qualification title: OAL Level 3 Diploma in Supply Chain Practice (FMCG) Qualification number (QN): 603/3161/6 Total Qualification Time (TQT) 450 hours Total qualification credits 45 Guided Learning Hours (GLH) 333 All mandatory units must be successfully achieved to be awarded a minimum of a Pass grade Mandatory units of assessment: Number Title Type Level Credit GLH T/616/9722 A/616/9723 F/616/9724 J/616/9725 Principles of regulation and business processes in FMCG supply chain Principles of customer service in FMCG supply chain Principles of planning and procurement in FMCG supply chain Organise the provision of products or services in FMCG supply chain U U U C L/616/9726 Control risk in FMCG supply chain C R/616/9727 Y/616/9728 D/616/9729 R/616/9730 Y/616/9731 Resolve problems in FMCG supply chain Use management systems and analyse data in FMCG supply chain Improve operational performance in FMCG supply chain Develop and maintain professional relationships in FMCG supply chain Promote and maintain health and safety standards in FMCG supply chain C C C S C Key to unit type 1. Competence (C) units are designed to assess learner performance in respect of the learner s applied skills and knowledge in the workplace when carrying out operational tasks required by their role 2. Skills (S) units are designed to assess learner performance in respect of the learner s applied skills that demonstrate valid, consistent and reliable 3. Underpinning knowledge (U) units are designed to assess the learner s knowledge and understanding of detailed subject principles/scientific/technological knowledge Occupational Awards Limited

6 1.10 Assessment The qualification must be assessed using the following assessment methods: Oral Examination Practical Demonstration/Assignment Learners are required to achieve all learning outcomes within units of assessment. Assessment of skills will involve observation of learner performance carrying out a supply chain practitioner s role in the workplace or in an approved supply chain environment. All assessment is subject to internal quality assurance within approved centres providing this qualification. Externally quality assurance of assessment and internal quality assurance within approved centres is provided by OAL. This qualification is graded: fail, pass, distinction. Assessment of units Number Title Assessment method Assessment available at: T/616/9722 A/616/9723 F/616/9724 J/616/9725 L/616/9726 R/616/9727 Y/616/9728 D/616/9729 R/616/9730 Y/616/9731 Principles of regulation and business processes in FMCG supply chain Principles of customer service in FMCG supply chain Principles of planning and procurement in FMCG supply chain Organise the provision of products or services in FMCG supply chain Control risk in FMCG supply chain Resolve problems in FMCG supply chain Use management systems and analyse data in FMCG supply chain Improve operational performance in FMCG supply chain Develop and maintain professional relationships in FMCG supply chain Promote and maintain health and safety standards in FMCG supply chain Knowledge evidence Knowledge evidence Knowledge evidence professional interview & OAL portal Occupational Awards Limited

7 1.11 Map of qualification to Supply Chain Practitioner (Fast Moving Consumer Goods) Apprenticeship Standard Qualification title: OAL Level 3 Diploma in Supply Chain Practice (FMCG) Mandatory units of assessment: Number T/616/9722 A/616/9723 F/616/9724 Title Principles of regulation and business processes in FMCG supply chain Principles of customer service in FMCG supply chain Principles of planning and procurement in FMCG supply chain Unit contains skills, knowledge and behaviours required by the standard: K1 End-to-end characteristics and processes of the FMCG supply chain in different contexts K3 Key legislation, policies and procedures that influence the supply chain: health and safety, environmental, sustainability and others relevant to the business context such as large goods vehicle (LGV) driver hours and food safety/safe manufacturing s K12 Customer service: the principles of order capture and management, from order receipt to delivery through to customers, the importance of customer fulfilment K4 The characteristics and specific needs of different customer groups: retailers, business-to-business, ecommerce and export K7 The importance of new products and how a product is costed K8 The principles of capacity planning K11 Plan manufacture: the principles of developing and implementing a supply plan taking account of capacity, product life and the key drivers of success K13 Logistics: the importance of logistics cost, the impact of short-lead time and high demand volatility logistics on network planning K9 Procurement: the principles of buying strategic and operational decision making (influences, risk, cost); and legal and customer requirements (antibribery policies, ethical approaches and frameworks) Occupational Awards Limited

8 Number Title Unit contains skills, knowledge and behaviours required by the standard: J/616/9725 L/616/9726 Organise the provision of products or services in FMCG supply chain Control risk in FMCG supply chain K10 Forecasting: the levers and influences on customer and consumer demand (market trends, weather, competitor activity and seasonality); the impact of merchandising on supply chain decisions; and others relevant to the business context S1 Prioritise the flow of FMCG products or services based on evolving and changing information; meeting critical deadlines to ensure the efficient running of the FMCG supply chain, including managing unexpected demand S5 Manipulate and interpret constantly changing data sets to inform decision making in the supply chain function(s) S8 Complete supply chain documentation for audit requirements S11 Communicate using appropriate methods and FMCG terminology; verbal, , face to face B8 Highly effective communicator at all levels and with a variety of stakeholders: always acting with integrity and respect K2 Critical supply chain key performance indicators: inventory, forecast accuracy, plan attainment, customer service, vehicle utilisation, on shelf availability and waste, quality and value in line with business requirements and expectations, commerciality; and their impact on other parts of the business S10 Identify, manage and escalate risks to the business, such as customers significantly exceeding their forecast, factory breakdowns, supplier failures, delivery failures and customer relationship issues through to not fulfilling an order in full, to ensure that products produced and delivered against very short lead times are available whenever and wherever consumers choose to purchase, at the lowest possible cost S11 Communicate using appropriate methods and FMCG terminology; verbal, , face to face B8 Highly effective communicator at all levels and with a variety of stakeholders: always acting with integrity and respect Occupational Awards Limited

9 Number Title Unit contains skills, knowledge and behaviours required by the standard: R/616/9727 Y/616/9728 D/616/9729 K6 The key principles of Problem Solving S2 Lead and participate in everyday problem solving activities required for the FMCG industry where small Resolve problems in process improvements can have a significant FMCG supply chain improvement on the rest of the supply chain, using recognised techniques: 5 Whys and fishbone analysis Use management systems and analyse data in FMCG supply chain Improve operational performance in FMCG supply chain B7 Tenacious approach to problem-solving by working to identify and ensure root causes are resolved to ensure supply chains remain flexible and agile K5 Information technology (IT) systems for the supply chain: Excel, material requirements planning (MRP) systems and business planning systems S6 Analyse large amounts of data to identify key trends and themes that affect the FMCG supply chain; make recommendations to internal and external customers, the world of increasing data availability sources may include customer electronic point of sale (EPOS) data, historic forecast vs. dispatch data, historic customer shipping/delivery data S7 Use IT systems for the supply chain; Excel and company and customer systems K6 The key principles of Continuous Improvement (CI) Management S3 Use continuous improvement techniques to improve performance in the FMCG supply chain, such as forecast accuracy S9 Develop and manage a small project plan within a supply chain function(s) to improve operational performance S4 Lead the creation/development of Standard Operating Procedures to ensure improvements are documented and shared around the business B2 Responsiveness to change: demonstrates and encourages curiosity to foster new ways of thinking and working to ensure economic benefits are maximised B6 Builds good relationships with others, works collaboratively, contributes ideas and challenges appropriately Occupational Awards Limited

10 Number R/616/9730 Y/616/9731 Title Develop and maintain professional relationships in FMCG supply chain Promote and maintain health and safety standards in FMCG supply chain Unit contains skills, knowledge and behaviours required by the standard: S11 Communicate using appropriate methods and FMCG terminology; verbal, , face to face B3 Pride in work: aims for excellence, time management, adherence to deadlines B4 Have courage/conviction in their decisions and demonstrates ownership of work B5 Acts in alignment with the business vision and values, desire to learn about the FMCG industry, acts as an ambassador B6 Builds good relationships with others, works collaboratively, contributes ideas and challenges appropriately, leads by example B8 Highly effective communicator at all levels and with a variety of stakeholders: always acting with integrity and respect B1 Safe working: ensures safety of self and others, challenges safety issues B6 Leads by example Occupational Awards Limited