Position Description Business Analyst

Transcription

1 GBS BA Psitin Descriptin March 2017 Psitin Descriptin Business Analyst Business Analyst July 2017 Reprting T: Primary Reprt: Secndary Reprts: Slutins Managers Senir Prject Managers Liaise with: Prjects: Marketing: Prduct Supprt: Technical Leads, Slutins Architects, Develpers, Senir Prject Managers, Accunt Managers Directrs Directrs, Operatins Manager, Accunt Managers The jb The Business Analyst rle at GBS is a multi-faceted generalist type rle that cvers several areas. Main purpse T assist with the design, develpment, testing and implementatin f GBS prjects T prvide Business Analyst (BA) skills and services G:\GBS Management\Emplyment\Jb Descriptins\BA JD - July2017.dcx Page 1

2 GBS BA Psitin Descriptin March 2017 Other general GBS cnsultancy including requirements gathering, n-site cnsultancy, GIS analyst supprt wrk as required Assist with Prject management Cntributin t and participatin in implementing r imprving new prcesses Prviding supprt n GBS prducts, slutins and ther implementatins Prviding technical supprt t GBS marketing effrts. Principle accuntabilities Requirements gathering fr prjects and prgrams f wrk Prductin f agreed detailed functinal specificatins fr develpment and test teams t use Write and assist with prpsals Prduce test plans, test scripts and manage the testing prcess T assist with slutin design as required Csts estimatin Defect Management General GIS analyst (maps, data, Webmaps) utputs Prduce and assist with GBS demnstratin tls fr marketing purpses Assist with building case studies Assist with prduct management and client management Prvide direct line (1 st Tier) supprt where required r requested, including supprt fr existing and any new prducts. Key perfrmance indicatrs Achieve minimum f 65% chargeable time Cmplete prjects n time Wrk t a high standard at all times Accurately track and recrd all time int the GBS time tracking system (LgIt) Accuracy in dcumentatin and attentin t detail Cmply with prject management and reprting requirements as necessary Defect free prject delivery Ability t pay attentin t detail but als t see the bigger picture with respect t client requirements G:\GBS Management\Emplyment\Jb Descriptins\BA JD - July2017.dcx Page 2

3 GBS BA Psitin Descriptin March 2017 Ensure develpment tasks are kept within prject scpe Apprpriate Esri certificatin as required r as directed by senir staff / directrs The Envirnment Prfessinal and scial ffice envirnment (Mt Wellingtn, Auckland) Innvative cmpany Part f an existing team f GIS prfessinals. Prfessinal Attributes An understanding f industry standard best practice in GIS business analysis and design with a view t develping these skills int the future Ability t engage with ur clients and GBS staff at multiple levels Ability t understand business needs, interpret ideas and present slutins Effective time management, planning and rganisatinal skills Excellent written and verbal cmmunicatin skills Experience with the fllwing: Esri Server / Desktp / Web including ArcGIS Online and Prtal fr ArcGIS Experience with ther Esri applicatins is desirable (Cllectr, Survey 123, Operatins Dashbard etc) MS Office Prject Management Sftware (Ontime will be taught if necessary). Relevant experience Necessary At least 2 years cmmercial experience as a GIS BA At least 2 years experience in the GIS industry verall G:\GBS Management\Emplyment\Jb Descriptins\BA JD - July2017.dcx Page 3

4 GBS BA Psitin Descriptin March 2017 Understanding f the sftware develpment life cycle including Waterfall and Agile methdlgies with a view t develping these skills int the future cycle. Strng cmmunicatins, analytical and management skills and be able t liaise seamlessly between business and technical cntributrs internally and externally Knwledge f the Esri platfrm Highly Desirable Knwledge f frmal prject delivery methdlgies with a view t develping these skills int the future Persnal Attributes Cmpetencies Ability t plan wrk and tasks effectively Ability t develp and manage the financial aspects f prjects Experience wrking in a team envirnment Ability t take n a Prject Management rle as required Exceptinal interpersnal and cmmunicatin skills Cnfidence t present and hst wrkshps internally and fr ur custmers Excellent prblem slving skills with the ability t adapt in a fast-mving industry A team player with the ability t act independently and autnmusly Ability t wrk calmly and effectively under pressure whilst still prducing quality wrk Entrepreneurial qualities Enthusiasm Mtivated Self-starter Fast learner G:\GBS Management\Emplyment\Jb Descriptins\BA JD - July2017.dcx Page 4

5 GBS BA Psitin Descriptin March 2017 Cmmunicatins skills Written and Verbal skills Listening skills Advcacy skills Ability t cmmunicate effectively with clients and c-wrkers. Self-management skills Manage a heavy peratinal wrklad in an rganised manner and be aware f ther team members wrklads and prvide assistance where necessary Attentin t detail Deliver n key perfrmance indicatrs Ensure excellent dcumentatin and attentin t prcess Self-management in time and prmte this skill and thers Ability t apply systems and fllw prcesses Character attributes Hnesty and integrity in dealing with thers Practive and energetic Results fcused Able t develp, implement and maintain effective relatinships Ability t fcus n the needs f the custmer/rganisatin/etc Ability t wrk t a high standard as GBS requires Scial G:\GBS Management\Emplyment\Jb Descriptins\BA JD - July2017.dcx Page 5