Role Description Exhibition Production Coordinator

Transcription

1 Role Description Exhibition Production Coordinator Cluster Planning and Environment Agency Australian Museum Division/Branch/Unit Programs, Exhibitions and Cultural Collections Location Sydney CBD Classification/Grade/Band Clerk Grade 7/8 Role Number ANZSCO Code PCAT Code Date of Approval March 2017 Agency Website Agency overview The Australian Museum (AM) operates within the NSW Department of Planning and Environment and was founded in 1827 and is the first museum in Australia. The AM provides access, engagement and scientific research to increase our understanding of natural history and culture, particularly of the Australasian region. The AM holds more than 18 million objects of biological, geological and cultural collections and develops programs, exhibitions and school and community education initiatives onsite, online and offsite. The AM s purpose is to make nature, Indigenous cultures & science accessible and relevant to everyone. For more information, visit the website. Primary purpose of the role To coordinate and administrate exhibition production and workshop maintenance to ensure that exhibitions are delivered on time, maintained to the highest standard and meet the Museum s corporate strategic objectives. Key accountabilities Oversight and coordination of museum exhibition production and installation on site and off site with operational accountability for the day-to-day work performance of production teams to ensure quality standards are met; Ensuring that assigned production teams and project reporting staff comply with exhibition contracts, formal inter-organisational agreements and project management roles and responsibilities as guided; Logistical coordination of assigned projects including workshop production, installation and dismantling and transport and handling of exhibitions in accordance with a project brief; Production, delivery and maintenance of specific exhibition projects including input and co-development of designated projects from concept development Coordination across all Branches and Units in the Museum (and where necessary external to the Museum), in producing exhibitions consistent with the exhibition project brief; 1

2 Consult and work with internal and external project contributors in accurately assessing production work estimates, progress and if required, organising work program changes and resolving other unforeseen issues without adversely affecting fixed milestones and deadlines within established project schedules. Key challenges Staying current with technology advances, WH&S standards and international, national and regional NSW legislation in order to schedule staff and work effectively, allow for seamless integration of old and new exhibition components, undertake maintenance and break down support of equipment and components in remote locations; Advising on resources required to build, dismantle, pack, handle and transport an exhibition in a host venue and negotiate with the host venue Remaining highly motivated, effective and creative within the constraints of available resources, and resolving the varied challenges associated with project(s) or program delivery Key relationships Who Internal Why Manager, Exhibitions Provide project status updates and information regarding project variations Coordinator, Design & Exhibition Production, Creative Producers/Project Managers Other Exhibition Production Coordinators Casual Exhibition Production Officers (talent pool) External Seek and receive guidance, direction and feedback regarding work performance; escalate issues and provide regular updates on project delivery issues and priorities. Collaborate with in the development of realistic exhibition and program plans. Coordinate and collaborate for the production and delivery of exhibitions Key contracted parties Liaise with regarding the delivery of exhibitions and program spaces at the required time, on budget and to agreed quality standards Role dimensions Decision making The Exhibition Production Coordinator works within the parameters of the project brief set by the Project Manager/Coordinator or Manager, Exhibitions to oversee the completion of nominated projects or services, independently or as part of a team, within the financial and time requirements stated in the production brief or service delivery plan. On a day-to-day basis, the role holder has a reasonable degree of discretionary decision- making in planning and setting priorities for such work. The role holder must be able to assess a more complex range of options relating to multiple projects and sometimes competing priorities and make informed operational decisions in consultation with the Manager, Exhibitions in order to meet non-negotiable project deadlines or milestones Role Description Exhibition Production Coordinator 2

3 Reporting line This role reports to the Coordinator, Design & Exhibition Production and works closely with other Exhibition Production Coordinators. Direct reports Temporary or Casual Exhibition Production Officers (EPOs) Budget/Expenditure As per project designation Essential requirements Sound ability to read and effectively interpret written & technical instructions, such as production briefs, maintenance plans and procedures to effectively interpret concepts and working drawings and related documentation for exhibitions and planning; Full Drivers Licence & Construction White Card. Knowledge and experience in order to deliver the Key Accountabilities and perform to the Focus Capabilities outlined in this Role Description. Capabilities for the role The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability Framework is available at Capability summary Below is the full list of capabilities and the level required for this role. The capabilities in bold are the focus capabilities for this role. Refer to the next section for further information about the focus capabilities. Role Description Exhibition Production Coordinator 3

4 NSW Public Sector Capability Framework Capability Group Capability Name Level Display Resilience and Courage Act with Integrity Manage Self Value Diversity Communicate Effectively Commit to Customer Service Work Collaboratively Influence and Negotiate Deliver Results Plan and Prioritise Think and Solve Problems Demonstrate Accountability Finance Technology Procurement and Contract Management Project Management Foundational Foundational Focus capabilities The focus capabilities for the role are the capabilities in which occupants must demonstrate immediate competence. The behavioural indicators provide examples of the types of behaviours that would be expected at that level and should be reviewed in conjunction with the role s key accountabilities. NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators Personal Attributes Display Resilience and Courage Relationships Commit to Customer Service Be flexible and adaptable and respond quickly when situations change Offer own opinion and raise challenging issues Listen when ideas are challenged and respond in a reasonable way Work through challenges Stay calm and focused in the face of challenging situations Support a culture of quality customer service in the organisation Demonstrate a thorough knowledge of the services provided and relay to customers Identify and respond quickly to customer needs Consider customer service requirements and develop Role Description Exhibition Production Coordinator 4

5 NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators Relationships Work Collaboratively Results Deliver Results Results Think and Solve Problems Business Enablers Project Management solutions to meet needs Resolve complex customer issues and needs Co-operate across work areas to improve outcomes for customers Build a supportive and co-operative team environment Share information and learning across teams Acknowledge outcomes which were achieved by effective collaboration Engage other teams/units to share information and solve issues and problems jointly Support others in challenging situations Take responsibility for delivering on intended outcomes Make sure team/unit staff understand expected goals and acknowledge success Identify resource needs and ensure goals are achieved within budget and deadlines Identify changed priorities and ensure allocation of resources meets new business needs Ensure financial implications of changed priorities are explicit and budgeted for Use own expertise and seek others expertise to achieve work outcomes Research and analyse information, identify interrelationships and make recommendations based on relevant evidence Anticipate, identify and address issues and potential problems and select the most effective solutions from a range of option Participate in and contribute to team/unit initiatives to resolve common issues or barriers to effectiveness Identify and share business process improvements to enhance effectiveness Perform basic research and analysis which others will use to inform project directions Understand project goals, steps to be undertaken and expected outcomes Prepare accurate documentation to support cost or resource estimates Participate and contribute to reviews of progress, outcomes and future improvements Identify and escalate any possible variance from project plans Role Description Exhibition Production Coordinator 5