Human Factors. An integrated approach to safety. Dave Fennell

Transcription

1 An integrated approach to safety Dave Fennell Senior Safety Advisor, Imperial Oil Resources Senior Technical Professional Safety, ExxonMobil Petroleum Safety Conference May

2 Injury Frequency Growth of Effective Safety Systems 10 The Fundamentals (Basic Safety Programs)- incident reporting, inspections, maintenance plans, awareness programs Commitment to The Fundamentals- training, proactive reporting orientations, investigations, supervisor s roles, communications Time - Maturity of Safety Approach What is this? Advanced Approaches with Supporting Management Systems - analysis, measurement, accountability, involvement, values Specialized Approaches - behavioral approaches,, cultural alignment, balance

3 WHAT ARE HUMAN FACTORS? MANAGEMENT SYSTEMS Procedures, risk assessments, processes, investigation, training, etc) FACILITIES Equipment, controls, panels, pipes, machinery, tools, etc) PEOPLE Human characteristics and behavior HUMAN FACTORS ARE: The application of scientific knowledge about: People Facilities Management Systems to improve their interaction in the workplace.

4 HUMAN FACTORS is all about the nature of human interfaces. Physical Interfaces Cognitive Interfaces

5 The Spectrum Workplace Design Accessibility Work Station Set Up Equipment Design Displays Hand tools Control Panels Work Environment Physical Activities Job Design Information Transfer Personal Factors Noise Lighting Temperature Force Repetition Posture Schedule Workload Behaviour Based Safety Signs Labels Procedures Stress Fitness Fatigue

6 Easy accessibility to critical and frequently used equipment reduces likelihood of human error.

7 Displays and labels should be clear and consistent

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9 Physical activities such as manual handling should be designed to reduce the chances for injury.

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11 Job Design Emerging Issue: Fatigue

12 Hand written labels and signs indicate the need for clearer, more consistent information which can reduce human error.

13 is an Integrated Approach to Solutions FACILITIES Super engineering Without an integrated approach, we can fall into the traps of attempting to resolve issues using only one of the areas. This results in false expectations and inappropriate actions. SYSTEMS 25,000 Procedures PEOPLE Super Human

14 SYSTEM CHARACTERISTICS OF HUMAN ERROR Violates operator s expectations Requires performance beyond the operator s capabilities Induces fatigue Provides inadequate information to the operator (or information in the wrong order) Unnecessarily difficult and dangerous

15 SUGGESTIONS FOR REDUCING HUMAN ERROR Maintain high level of awareness of Design workplace to allow for proper ergonomic positioning Use stretching and micro-breaks Practice proper manual handling techniques Ensure equipment is easily accessible Ensure control system displays are easy to read and do not contain excessive information. Ensure procedures are clear, available and easy to follow.

16 In Safety FACILITIES A two day course in in Safety is available through: MANAGEMENT SYSTEMS PEOPLE Occupational Health and Safety Dave Fennell, CRSP, BSc, CET Senior Safety Advisor, Imperial Oil Resources Senior Technical Professional Safety, ExxonMobil