Managing People in Engineering

Transcription

1 Unit 38: Managing People in Engineering Unit code: M/601/1458 QCF level: 5 Credit value: 15 Aim This unit will develop learners understanding of the methods, processes and procedures used when managing people in engineering. Unit abstract The unit will give learners an opportunity to examine the various practices, procedures and constraints that influence the management of people within a work environment. This will require learners to consider and explain the processes and procedures involved in the management of people, such as human resource planning, recruitment, selection and contracting. Learners will also investigate a range of working relationships in engineering settings and the lines of responsibility. Management and development of human resources are also covered with an examination of industrial relations and legislation. Learning outcomes On successful completion of this unit a learner will: 1 Understand the processes and procedures involved in people management 2 Understand working relationships within an engineering context 3 Understand methods of managing and developing human resources 4 Understand industrial relations and legislation within an employment relationship. BH Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Engineering Issue 1 May 2010 Edexcel Limited

2 Unit content 1 Understand the processes and procedures involved in people management Workforce planning: estimating manpower requirements; the labour market; needs analysis and evaluation; recruitment and selection; training and development; cost implications; general employment environment eg market conditions, labour turnover, demographic issues, skills shortages, use of part-time and older employees Recruitment and selection: job descriptions; personnel specifications; recruitment sources; advertising; relevant legislation eg equal opportunities, discrimination; interviewing techniques; selection tests eg psychometric, intelligence, personality; employment contract eg full/part-time, seasonal, sub-contracted, consultant, fractional posts, outworking; associated legislation 2 Understand working relationships within an engineering context Working relationships: teams eg adhoc, organised, long-term, short-term; individuals; peers; hierarchical eg managerial, subordinate Lines of authority and communication: within the organisation; within the team Roles: operative; craft, supervisory; managerial Objectives: induction; deployment and monitoring of employees; achieving organisation targets; supporting team members; encouraging individuals; creating a cohesive workforce; managing poor or ineffective performance; managing tensions and conflict Managing sub-contractors: negotiating targets, deadlines and performance standards; monitoring and assessing performance; operating within constraints; meeting financial targets 3 Understand methods of managing and developing human resources Employee motivation: theories; methods; employee involvement; motivating individuals/teams Training: techniques eg induction, on- and off-the-job training, in-house, contracted-out; qualifications framework; current occupational standards; future needs Reward systems: pay structures eg performance-related pay, incentive schemes, team rewards; employee benefits eg pensions, company share schemes, medical insurance, sickness benefit, promotions Appraisal and development: schemes; management development; preparing employees for progression; matching organisational needs with employee potential Benefits of training and development: for the individual eg motivation, pride, job satisfaction, job enrichment, job enlargement, external qualifications; for the organisation eg qualified staff, increase in skilled staff, improved results due to increase in quality, well-motivated staff, flexible staff 184 BH Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Engineering Issue 1 May 2010 Edexcel Limited 2010

3 4 Understand industrial relations and legislation within an employment relationship Contractual regulations: the employment contract; pay; hours; conditions; the right to trade union membership Employment practices: disciplinary and grievance procedures eg employment tribunal systems, appeals, arbitration procedures; the role of trade unions; collective bargaining; the role of ACAS (Advisory, Conciliation and Arbitration Service); codes of practice; poaching staff Termination of employment: types of dismissal eg unfair and constructive, redundancy, job restructuring; resignation; retirement Employment legislation: UK and EU employment eg Sex Discrimination Act 1975, Race Relations Act 1976, Rehabilitation of Offenders Act 1974, Equal Pay Act 1970, implications of the working time regulation, Transfer of Undertakings (Protection of Employment) 2006, Employment Act 2002, legislation relating to harassment; disciplinary/grievance interviews; first aid requirements; disabled provisions; maternity/paternity issues; flexible employment practices eg job share, working from home BH Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Engineering Issue 1 May 2010 Edexcel Limited

4 Learning outcomes and assessment criteria Learning outcomes On successful completion of this unit a learner will: LO1 Understand the processes and procedures involved in people management Assessment criteria for pass The learner can: 1.1 explain how workforce planning is used to assess staffing requirements 1.2 analyse how the general employment environment affects effective workforce recruitment and selection 1.3 outline the processes and procedures carried out when recruiting and selecting personnel for a given engineering post LO2 Understand working relationships within an engineering context 2.1 explain different working relationships within an engineering organisation 2.2 examine lines of authority within an engineering organisation 2.3 discuss roles and responsibilities of employees within an engineering organisation 2.4 review the relevance of objectives of working relationships within an engineering context 2.5 explain how sub-contractors can be managed LO3 Understand methods of managing and developing human resources 3.1 explain the importance of employee motivation and involvement 3.2 evaluate a range of training techniques which are employed within an engineering organisation 3.3 explain the role of reward systems, appraisal and development schemes within an engineering organisation 3.4 explain the benefits of training and development to the organisation and the individual LO4 Understand industrial relations and legislation within an employment relationship 4.1 describe contractual regulations of employment 4.2 justify the use of employment practices in an engineering organisation 4.3 explain the constraints imposed by legislation on termination of employment 4.4 examine and report on the main features of current employment legislation. 186 BH Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Engineering Issue 1 May 2010 Edexcel Limited 2010

5 Guidance Links This unit can be linked with Unit 7: Business Management Techniques for Engineers. Essential requirements Learners will need access to relevant UK and EU legal and legislative reference material. Employer engagement and vocational contexts The delivery of this unit will benefit from centres establishing strong links with employers willing to contribute to the delivery of teaching, work-based placements and/or detailed case study materials. BH Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Engineering Issue 1 May 2010 Edexcel Limited

6 188 BH Edexcel BTEC Levels 4 and 5 Higher Nationals specification in Engineering Issue 1 May 2010 Edexcel Limited 2010