Briefing Document. Coordinator OHS & Risk Management. Location: Date: October Briefing Document - Coordinator OHS & Risk Management

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1 Briefing Document Organisation: Gippsland Medicare Local Position: Coordinator OHS & Risk Management Location: Moe Date: October 2013

2 The Organisation Background Gippsland Medicare Local (GML) is a not-for-profit primary health care organisation, established to coordinate primary health care delivery in Gippsland and tackle local health care needs and service gaps. GML is primarily funded by the Commonwealth Department of Health and became operational on 01 July 2012, building upon the strong relationships forged by the previous Divisions of General Practice in Gippsland. GML aims to partner locally with all primary health care providers supporting them to connect and share the information they need to responsively and effectively treat and manage individual patient s conditions. This coordinated approach will also help to reduce the duplication of services and improve the quality and safety of health care delivery in Gippsland. GML is part of a nationwide network of 61 Medicare Locals established by the Australian Government as part of the national health reform program. The five key objectives of Medicare Locals are to: Improve the patient journey through developing integrated and coordinated services Provide support to clinicians and service providers to improve patient care Identify the health needs of local areas and develop locally focused and responsive services Facilitate the implementation and successful performance of primary health care initiatives and programs Be efficient and accountable with strong governance and effective management GML is a company limited by guarantee and has offices in Bairnsdale, Moe and Inverloch. Further information can be found at

3 The Position Position: Department: Reports to: Supervises: Internal Liaisons: External Liaisons: Location: Coordinator OHS & Risk Management Support Services Manager Support Services Nil All GML staff General Public, Service Providers, Regulatory agencies, Government bodies and Contractors Moe Position objectives Purpose of the role This position is critical to the growth of GML s professional services, focussing on workplace health and safety and managing risk in relation to service delivery and organisational outputs in compliance with legislation and the Constitution. The Coordinator OHS & Risk Management is responsible for developing and implementing the overall audit process for GML, the systems of internal controls and determining the potential actual risks for the organisation. The incumbent will also work across business units to identify occupational health hazards and mitigation strategies to ensure the safe conduct of GML business. Key responsibility areas Position specifics Provide excellent internal and external customer service Lead the development and implementation of policies and procedures around risk, OHS and business continuity Engender a culture of organisational compliance with key policies and legislation Implement a risk management strategy and maintain a risk register Report to and advise the Board s Risk and Audit Committee and OHS Committee as required Identify and report OHS issues as they arise Provide high level advice and briefing papers for the CEO, Board and Executive Team on risk and OHS Play an active role in various GML committees Receive and evaluate OHS information for organisational relevance, disseminate and distribute to relevant staff and provide updates to the Executive Team and staff meetings Monitor and provide reports on GML s performance against WHS targets Chair, prepare agendas, minutes and present reports at board meetings

4 Represent GML at conferences/meetings Formulate, implement and interpret policies for the Chief Executive Officer relating to risk and OHS operations Consult, negotiate, and liaise with internal stakeholders and other government health agencies Assist the Financial Services Department with budgeting and financial operations in accordance with risk and OHS activities Ensure assets and risks are appropriately insured and protected from loss Monitor compliance with OHS policies, legislative requirements, codes, regulations, standard operating procedures and practices Respond to internal and external audit requirements Maintain an appropriate internal control framework supported by relevant financial and risk management policies Develop, implement and manage a low risk, high security procurement framework Co-ordinate regular inspections to assist in the identification of potential or actual risk exposure Respond to enquiries from internal stakeholders assisting them to source information data that they require in relation to risk and OHS Key knowledge areas Senior level risk and or OHS management expertise Extensive experience in risk management and facilitating access to legal advice Significant understanding of current relevant legislation relating to risk and OHS Extensive experience in Occupational Health & Safety practices and regulatory requirements Knowledge of the Work Health &Safety Act, regulations and codes of practice Knowledge of Worksafe Victoria and available content for internal use Capacity to Chair present effective Board and Committee meeting processes reports Ability to coordinate GML s planning and policy frameworks Significant experience in working with, advising and or supporting CEO Boards Proven stakeholder relationship management and the ability to build relationships and strategic partnerships with GML stakeholders including key government, nongovernment and statutory agencies Excellent interpersonal skills, diplomacy and political intel Proven ability to lead in a change management process and effectively manage and resolve any conflict that has arisen out of the change process Significant relevant experience in a community focussed organisation Sound understanding of clinical governance and risk management principles and operational frameworks

5 Understanding awareness of the primary health service system and contemporary health policy issues in primary care Personal attributes Keenness to work effectively as part of a team Ability to bring to the organisation and to the team a sense of purpose, enthusiasm and drive Willingness to contribute to a departmental culture for staff to roll up their sleeves to achieve tight timeframes Proven leader who is able to bring teams together with a strong sense of purpose, enthusiasm and drive Well-developed conceptual, analytical, interpersonal and written communication skills Ability and willingness to operate at both the strategic and operational level when required Superior problem solving ability and the ability to negotiate successful outcomes in potentially challenging circumstances Strong organisational, negotiation and project management skills Ability to work productively while managing multiple tasks under time pressures A determined, yet cooperative management style with the ability to manage a number of competing priorities and a willingness to achieve tight timeframes Excellent negotiating skills, both in oral and written format Commitment to actively work as part of a leadership team Maintain a high level of integrity and principles reflective of the standards and codes of conduct expected Work effectively as part of a team General Support all GML teams where necessary Comply with all Occupational Health and Safety requirements and GML policies, practices and procedures relevant to the activity being undertaken Be respectful towards the organisation, colleagues, clients and the general public Ability to deliver quality, accurate work within given timeframes Contribute to the development and review of organisational governing documents

6 Qualifications and Experience Essential: Qualifications relevant to risk management, business management and or HR management, or equivalent experience Experience in an OHS or risk management role where you have been required to provide sound leadership and advice across all levels of an organisation Intermediate skills in Microsoft Office and other information management systems required to complete the position specifics Current Victorian National Police Check certificate Current Australian driver s license Desirable: Experience working within a community-focussed organisation in sectors such as health community government.