Scheme of Work (Learner Journey)

Transcription

1 Scheme of Work (Learner Journey) Contents Award Page Understanding the Management Role to Improve Management Performance CV Developing People in the Workplace CV 5 5 Total: CV 9 1

2 Understanding the Management Role to Improve Management Performance Hours Credit Value Assessment Workshop Details Workshops Learning Outcomes : Understand the specific responsibilities of middle managers in enabling an organisation to achieve its goals Understand how communication and interpersonal skills affect managerial performance in the workplace Be able to assess personal development opportunities to improve own managerial performance Written Assessment Understanding the Management Role to Improve Management Performance Task The purpose of this unit is to demonstrate understanding of the middle management role and to be able to plan your own development. Note: An ILM Assessment Task provides an opportunity to relate your learning directly to your current organisation. It is recommended that you discuss the assignment with your line manager to explore and agree how the task could be used to support the needs of your employer (as well as evidencing your learning as part of completing your ILM qualification). If you are not currently working within an organisation, then you may complete this task in relation to an organisation with which you are familiar. This could include experience working in a voluntary capacity. The nominal word count for this assignment is 2000 words: The suggested range is between 1500 and 2500 words, however individuals have different writing styles, and there is no penalty if the word-count range is exceeded. Understand the specific responsibilities of middle managers in enabling an organisation to achieve its goals Provide correct and appropriate goals and specific and measurable objectives that describe future outcomes or direction 2

3 Workshop One Morning: Induction: The aims of the programme Expectations Format of the programme and assessments Background to UoC and ILM ILM studying membership, procedures and policies The nature and purpose of organisations, including mission and value statements Stakeholders and their objectives Organisation charts, including hierarchical and matrix structures; indication of the range of operational functions Levels of management and associated roles and responsibilities within organisation for the organisation, and to then go on to evaluate the extent to which the specific responsibilities of middle managers enable the organisation to achieve its goals. Understand how communication and interpersonal skills affect managerial performance in the workplace The second part of the task requires an evaluation of how interpersonal skills and communication skills affect managerial performance together with an evaluation of two or more strategies to overcome barriers to effective managerial communication and interpersonal skills. Be able to assess personal development opportunities to improve own managerial performance Assess the effect of own knowledge and skills and behaviour on own managerial performance and to produce a personal development plan based on identified areas for personal development. 3

4 Afternoon: Profile and job functions of middle managers Range of management styles Differences between management and leadership Organisational goals and objectives as specific and measurable steps towards achieving a larger goal Aligning middle management responsibilities to organisational goals, objectives and business processes. Workshop Two Morning: Range of human behaviours, including how cultural and individual differences, verbal and non-verbal communication interact to affect understanding, and their effect on communication in the workplace Methods/procedures to overcome particular communication challenges Importance of feedback skills to facilitate communication and workplace relationships Afternoon: Networking skills Personal style and approach; image and presentation; nonverbal communication; social skills applicable to workplace Emotional Intelligence Personality types Guided Reading/Independent Study: Detailed in unit workbook 15 Tutorials to prepare for unit assessment 2 4

5 Developing People in the Workplace Workshop Details Workshop Three Learning Outcomes : Understand the importance of promoting personal development Be able to plan for an individual s development Written Assessment. Hours Credit Value Assessment Developing People in the Workplace Task The purpose of this unit is to be able to plan the personal development of individuals in the workplace. Note: An ILM Assessment Task provides an opportunity to relate your learning directly to your current organisation. It is recommended that you discuss the assignment with your line manager to explore and agree how the task could be used to support the needs of your employer (as well as evidencing your learning as part of completing your ILM qualification). If you are not currently working within an organisation, then you may complete this task in relation to an organisation with which you are familiar. This could include experience working in a voluntary capacity. The nominal word count for this assignment is 2000 words: The suggested range is between 1500 and 2500 words, however individuals have different writing styles, and there is no penalty if the word-count range is exceeded. Understand the importance of promoting personal development The first part of this task is to assess and make judgements on two or more potential benefits to the organisation of developing individuals and two or more benefits to the individual of personal development. Be able to plan for an individual s development 5

6 Workshop One Morning: Examining the expectations and requirements of people Determining groups and individuals for whom the manager has responsibility Diversity in the workplace Understanding the causes of conflict in the organisation Promotion of work/life balance Administering people in accordance with guidelines and career pathways Afternoon: Being aware of and understanding organisational policies (diversity, substance and alcohol abuse etc) Understanding the variety of documentation required to manage people Managing career development of people Support structures within the organisation Personal and professional development planning Guided Reading/Independent Study: Detailed in unit workbook 21 The second part of the task requires an assessment of how to manage an individual s expectations in respect to personal development together with an evaluation of development vehicles in the organisation appropriate to the development needs of the individual. You are then required to develop a correct and appropriate plan to meet the identified development needs of an individual in the workplace. Tutorials to prepare for unit assessment 2 6