NECA JOB DESCRIPTION

Transcription

1 NECA JOB DESCRIPTION Job Title Location Recovery Support Worker South Shields Ambassador House NECA reserves the right to change the post holder s place of work Responsible To Accountable to Recovery and Reintegration Manager/ Senior Recovery Coordinator Service Coordinator-Manager / Regional Treatment Manager Purpose of Job To provide comprehensive support for substance misuse clients including those who have been through the criminal justice system, to facilitate successful rehabilitation into the community. Principle Responsibilities Provide support, information and advice to individuals in relation to substance misuse. Improve access to appropriate services for clients with substance misuse issues Promote the service to potential clients and other agencies Guide clients through abstinence based 12 step programme of recovery Facilitate a structured therapeutic support programme through 12 Step workshops, Big Book studies and other workshops in accordance with timetabled activities and the 12 Step Ambassador Programme. Maintain records of the client attendance and participation in the group programme including external group attendance. Support Client attendance to AA/NA meetings Support clients to attend appointments where required Support clients both practically and emotionally to develop daily living skills Ensure regular consultation with service-users and promote their equality, diversity and rights Build and sustain relationships with service users to enable delivery of the recovery plan, enabling them to make informed decisions Meet key service objectives in line with policies, procedures and data collection systems. Collaborate with team members to maximise service performance, meet targets and SLAs. Update and maintain, where required, client records and participate in Recovery plan reviews with the named recovery coordinator. Utilise recording and statistical systems to collect and collate data and ensure that all administration, case recording, written reports etc are maintained to agreed standards. Maintain a safe and welcoming environment ensuring health and safety standards are August

2 adhered to. Collaborate effectively with partner agencies and bring a proactive approach to partnership work. Liaise effectively with all agencies involved in service user s support in order to deliver the support package including referrals to other providers. Contribute to the development of STMBC generic services and the five principles of well being Contribute positively to relevant internal and external forums. Support the day to day running of the Life Boat Dry Bar as required Quality Ensure all services are delivered in accordance with recognised quality standards including QuADS, DANOS, Models of Care, National Institute of Clinical Excellence (NICE) Guidance, Care Quality Commission (CQC) Standards and any other standards relevant to the Service. Ensure quality standards are maintained through continual monitoring of own performance expectations; and through stakeholder feedback, including service-users and partner agencies; Ensure service- user records are accurately maintained and are in compliance with relevant legislation and NECA systems, controls, policy and procedures concerning the accurate collection, maintenance, retrieval, security and storage of client data. Ensure compliance with the Quality and Clinical Governance Handbook Health and Safety Ensure a safe working environment for self, colleagues, and service users at all times. Ensure completion of risk assessments as required Ensure compliance with the Safety, Health, Environment and Fire (SHEF) Handbook. Personal and Professional Development Seek, accept and participate in monthly Managerial supervision Facilitate Probation Reviews, Managerial Supervision and Annual Appraisal in line with organisational policy and procedure Provide professional support to all colleagues Continually review and assess own performance and identify further development needs Participate in further learning, development and training in line with professional development needs and in accordance with relevant regulatory bodies. Maintain Personal Development Plan with identified targets and action plans with annual appraisals of practice/competency. Criminal Record Checks This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and August

3 Barring Service (DBS) to check for any previous criminal convictions. Values and Behaviours Ensure Compliance with all Staff Codes of Conduct, Policies and Procedures including HR, Health and Safety, Operational and Quality and Clinical Governance Handbooks. Ensure compliance with Regulatory / professional Membership Codes of Conduct, Policies and Procedures Ensure all individuals are treated with dignity and respect and all times NECA aim to offer a quality service at all times and are committed to promoting continual improvement throughout all services delivered. All staff are expected to share this aim and contribute towards upholding and enhancing further the standard and quality of service delivered throughout NECA NECA reserves the right to amend or add to Job Descriptions August

4 Role Profile - Units of national occupational standards Reference to substance means tobacco Number Title AB2 Support individuals who are substance users AB3 AC3 Contribute to the prevention and management of abusive and aggressive behaviour Contribute to the development of the knowledge and practice of others AD1 AD4 AE1 AG2 AG3 AI2 AJ1 AJ2 BA3 BC4 BE1 BE3 BE4 BE6 ENTO L13 GEN36 GEN48 HSC22 HSC31 HSC33 HSC35 HSC233 HSC335 HSC3111 Raise awareness about substances, their use and effects Develop and disseminate information and advice about substance use, health and social well-being Test for substance use Contribute to care planning and review Assist with the transfer of individuals between agencies and services Help individuals address their substance use through an action plan Help individuals address their offending behaviour Enable individuals to change their offending behaviour Contribute to the development of organisational policy and practice Assure your organisation delivers quality services Establish information management and communication systems Undertake research for the service and its clients Supply information for management control Prepare reports and returns Facilitate group learning Make use of supervision Promote your organisation and its services to stakeholders Support the health and safety of yourself and individuals Promote effective communication for and about individuals Reflect on and develop your practice Promote choice, well-being and the protection of all individuals Relate to, and interact with, individuals Contribute to the protection of individuals from harm and abuse Promote the equality, diversity, rights and responsibilities of individuals August

5 Person Specification Essential Criteria Knowledge Equality and Diversity Practices Experienced understanding of the 12 step recovery programme and its implementation. Understanding of issues relating to substance use Understanding of social exclusion effects Understanding of the importance of effective record keeping. Skills Excellent verbal and written communication skills Ability to engage with and motivate service users Good organisational skills Good time management skills Computer/ITC literate. Able to work independently and as part of a team Proven ability to network and build professional relationships A flexible open approach Proven ability to network and build professional relationships An empathic and non-judgemental attitude. Demonstrate the ability to effectively work with people regardless of their ethnic, cultural, social backgrounds, their gender, age, religious belief, disability and sexual orientation Experience Previous work with substance misuse clients (employed or voluntary) Experience of development and delivery of the 12 step programme treatment model. Providing direct client services including one-to-one group-work Working in partnership with other agencies Qualifications Level 2/3 Health & Social Care or related qualification Experience of delivering a 12 step Inspirational programme. August

6 Terms of Employment Salary 10, 800 per annum (pro rata of 18,000 per annum) Hours of work 18 hours per week including weekends. Flexibility to cover rota shifts 7 days per week. Additional flexibility may be required to cover shifts at short notice. Annual Leave Sick Pay (OSP) Allowances Occupational Pension The post holder will be entitled to 4.8 weeks annual leave in the first year of employment and 6 weeks thereafter, plus all bank and statutory holidays. The post holder will after six months service receive an allowance of four weeks full pay and four weeks half pay; after one year s service six weeks full pay and six weeks half pay; (less statutory sick pay); within each period of 12 months commencing on the first day of sickness absence. Expenses for travel whilst on NECA business are claimable, in the case of car mileage according to the prevailing rate set by the Inland Revenue, and in the case of public transport, at cost. Staff who agree to use their car must have insurance cover which includes business use. Subject to your age and earnings level, you may be eligible for auto-enrolment into NECA s occupational pension scheme administered by Scottish Widows. However, you have the right to opt-in to the pension scheme at any time NECA is an organisation which is exempt from the spent convictions clauses of the Rehabilitation Of Offenders Act NECA aims to be an equality and diversity employer NECA reserves the right to amend or add to Job Descriptions August