Job Description. Heritage Project Coordinator Interpretation design consultants and suppliers Delivery partner organisations

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1 Job Description Job Title: Responsible to: Responsible for: Key relationships: Community, Learning and Volunteering Senior Officer Director of Creative Learning and Engagement Volunteering and Work-Placements Officer Heritage Volunteers Head of Development Heritage Project Coordinator Interpretation design consultants and suppliers Delivery partner organisations Bristol Music Trust Launched in May 2011 the Bristol Music Trust (BMT) is an exciting independent charity with two distinct aims. The first is to manage the operations of Colston Hall, Bristol s largest concert venue, where people have been enjoying music since 1867; developing a diverse musical programme, leading a major capital refurbishment programme and securing its commercial success. The Hall presents a wonderful opportunity to build a diverse Music & Arts Centre; comprising a traditional concert hall, a smaller intimate hall and an inspiring newly built foyer. From September 2018, BMT will be responsible for the National Centre for Inclusive Excellence, which has been set up to explore and champion the role of music and the arts in civic life and break down barriers preventing people from fulfilling their musical potential. The second aim is to drive forward music across Bristol; working in partnership with city wide organisations; leading on music education through Creative Learning & Engagement, commissioning new works, supporting local musicians, and promoting music across all communities to build on the vibrant talent already in the city. Much more, we want the Bristol music scene to stand out with its own unique culture and internationally renowned reputation. Bristol Music Trust s vision is to put music at the heart of Bristol life, and to lead a strategic, holistic, citywide approach to promoting music so that it flourishes through performance, composition, participation and education. Creative Learning & Engagement Creative Learning & Engagement (CLE) is responsible for four areas of work: The National Centre for Inclusive Excellence, Artist Development, Community Engagement, and Bristol Plays Music (Bristol s music education hub). Page 1 of 7

2 Now in its fifth year, Bristol Plays Music has made significant progress toward achieving its vision of making Bristol the UK Capital of Young People s Music. Our award-winning education programme for young people is set to expand becoming Creative Learning and Engagement (CLE) and reaching Bristolians of all ages and all backgrounds. At the heart of our work is great music making and learning. Our programme sets out to encourage participation, engender a sense of civic pride and instil a lifelong love of musical culture. With three prestigious awards in two years from the Music Education Council (MEC) and Music Teacher Awards for Excellence, including winning the Major Prize for best music education hub, our work is gaining national recognition. Over the next four years, as the transformation of the Hall comes into focus, a sharper vision for learning and engagement will be required; one that underpins the Trusts revised strategic priorities and engages all the communities of Greater Bristol and beyond. Looking ahead, CLE will work in close partnership with the Programme team to further integrate education and engagement activities into the creative output of the Hall maximising the opportunities made possible through a world-class live music programme. The National Centre for Inclusive Excellence The National Centre for Inclusive Excellence (NCIE) is a national programme, set up by Bristol Music Trust with funding from the National Foundation for Youth Music, to explore the civic role of music and the arts and their impact on individuals, communities and society. The NCIE works through a national partnership of music industry, higher education, local and national government, and other institutions across the arts and cultural sector. The NCIE draws upon the expertise of its partners to commission research, challenge existing practice, highlight examples of best practice, and, where necessary, develop new and innovative ways of working across a range of areas, including health, technology, inclusion, and artist development. From September 2018, the NCIE will begin a four-year programme of work as part of Youth Music s Fund C portfolio, which will focus on enabling talented, young musicians to overcome disabling barriers to their musical progression and develop the artistic and professional skills they need to enter the music industry or higher education. From September 2020, the NCIE will be based in Bristol Music Trust s transformed concert hall in Bristol, working nationally with major concert halls such as the Sage Gateshead and Barbican Centre, in London. Colston Hall Phase 2 - Heritage Lottery Fund (HLF) Lantern Project Bristol Music Trust (BMT) operates Colston Hall on a lease and service-level funding agreement with Bristol City Council (BCC). Having demonstrated six years of artistic and financial growth, BMT and BCC are planning to transform Colston Hall to increase its output of events, music education and offer people opportunities to learn about our heritage. The Lantern Project is Phase 2, a discrete but crucial part of the Colston Hall redevelopment. The 1873 Lantern building is grade II listed and built in the Victorian Byzantine style unique to Bristol. Originally the main entrance to Colston Hall, the building looks tired, dilapidated and underused. We now have the opportunity of restoring this building, reinventing its use and celebrating its history. This will enable us to engage a wide range of people with activities and interpretation including heritage-based exhibitions, research projects, archive activities and schools learning programmes. Page 2 of 7

3 Current Project Status This role is for the Delivery stage of our Heritage Lottery Fund project, which we anticipate will commence in May 2018 for a fixed term of 3 years (to end April 2021). Purpose of Role To deliver the HLF activity plan for the HLF Lantern Project and to establish Bristol Music Trust and the hall as a place of heritage activity, engagement and volunteering Bristol Music Trust has recently received a grant from the Heritage Lottery Fund (HLF) to fund the conservation works and deliver our Activity Plan. A key element of that delivery is the employment of an officer to focus on Community, Learning and Volunteering (CLV) in the context of our heritage aspirations. The CLV Senior Officer, embedded in Creative Learning and Engagement will spend the initial part of the contract developing learning programmes and building participation and evaluation into the interpretation, whilst recruiting and training supporting project staff and new volunteers. The balance of the contract will be spent on running the heritage activities with events to attract new audiences and establishing sustainable learning and community programmes. The CLV Senior Officer will follow the user-led approach and concepts of the HLF bid by ensuring community participation and engagement during the Delivery stage of the project. The CLV Senior Officer is expected to develop the learning and activity programmes to meet targets and any related income/expenditure budgets as well as liaising with delivery partners according to the Activity Plan, especially the Bristol Institute of Modern Music (BIMM), WEA, and Bristol Museums Service. The post holder will also be the main link at delivery level in the heritage and performance triumvirate of St George s, Bristol Old Vic and the Colston Hall, working with Destination Bristol to create a composite heritage destination within the day-time economy of the city. Key Responsibilities 1. Work to the Director of Creative Learning and Engagement to deliver the appropriate elements of the Lantern Project as set out in the HLF application and to tie Lantern project and heritage work into the extensive outreach and socially-focused activities already taking place at BMT; 2. Working with BMT HR recruit, induct, train and manage all heritage-related volunteers in line with good practice for volunteer programmes and policies; 3. Liaise, encourage and work with all BMT staff to incorporate heritage and community engagement into the mainstream activities at Colston Hall; 4. Develop and expand the range and depth of volunteering opportunities throughout the visitor remit, increasing the number, diversity and range of volunteers; 5. Lead and develop the heritage learning programmes (all ages and backgrounds), in particular establish schools programmes at primary and secondary levels and encourage tertiary research projects and support of existing programmes and any other project work that may bridge HLF activity. 6. Act as peer-support for the project team (Volunteering and Work-placements Officer and Project Archivist); 7. Network and build partnership links with Bristol s other heritage-focused performance venues, building a tour with Bristol Old Vic, St George s and Destination Bristol; Page 3 of 7

4 8. Ensure optimum levels of engagement during the delivery phase of the project e.g. cocreation of interpretation, work placements, evaluation groups, teachers consultation, whilst ensuring the principles of youth work, learning and community engagement are incorporated into all aspects of audience development, including interpretation; 9. Evaluate and report on new audience development activities; 10. Manage project and operating budgets; 11. Contribute to HLF reporting and monitoring procedures; 12. In parallel develop an appropriate continuation strategy for community engagement: you will be required to develop a strategy for the Trust to continue the community engagement work beyond the three-year fixed-term of this post. 13. On a day to day basis comply with the Policies and Procedures of Bristol Music Trust. 14. Inspire and provide direction, leadership and management to the Volunteer and Work Placements Officer and Heritage Volunteers, and set an example, on the application, implementation and adherence to all Trust policies and procedures, ensuring that they play a full part in delivering the vision and objectives of Bristol Music Trust. Employee Specification: The successful candidate will have a passion for learning and community engagement and may have already worked within the voluntary or community development sectors in Bristol, or in a similar post on an HLF project. Essential The role holder must have the following competencies: Core Competencies LEADERSHIP & MANAGEMENT The ability to organise their own and others activities. The ability to provide professional management of a team within a well-defined staff group with deals mainly with issues that occur regularly. Project management experience, ideally within a community participation role. COMMUNICATION The ability to communicate clearly and courteously both verbally and in writing to peers, managers and potential and external clients in a practical way using appropriate methods of communication for each situation. The ability to effectively transfer key and complex information to all levels of staff, adapting the style of communication as necessary and ensuring that the information is understood. Excellent and accurate standard of written and verbal communication. This includes demonstrable experience of writing clear copy and accuracy and attention to detail in written and online work. APAPTABILITY/FLEXIBILITY/PROBLEM SOLVING The ability to adapt to different situations and tasks, remaining calm, level headed and positive under pressure. The ability to generate new ideas and make suggestions for change. The ability to be resilient whilst working under adverse of conflicting demands. The ability to respond and adapt to changing circumstances and to manage, solve and provide solutions to problems in a climate of ambiguity. Innovative and creative. Page 4 of 7

5 PLANNING AND ORGANISING The ability to work independently and on own initiative. The ability to prioritise workloads; set personal and individual timetables, work to deadlines. Provides work on time and to required standards. The ability to make medium-term plans for a whole project or team as required and respond positively to changing priorities and re-plan accordingly. CUSTOMER SERVICE Understands the needs of the customer and what makes good customer service and looks for ways to provide added value for customers. Builds rapport and sustainable relationships with customers, seeking pro-actively to understand their needs and satisfaction levels. Actively seeks customer/client feedback. Looks to continuously review and improve performance standards, including directing team members accordingly. TEAMWORK Works co-operatively and flexibly with other members of the team with a full understanding of the role to be played as a team member, to achieve a common goal. The ability to delegate effectively and to monitor the performance of the team and to provide motivation for the team. Seeks ideas and input of colleagues in own and other teams to make best use of team expertise and improve team performance. Role Specific Competencies PROFESSIONAL & TECHNICAL A community engagement or educational professional with a sound knowledge in volunteering and community engagement principles and practice (or able to demonstrate equivalent knowledge). Good understanding of the latest innovations in community participation (including relevant external agendas) and learning outside the classroom, with the ability to adapt them for the project s use. Knowledge of relevant legislative requirements relating to this role. Knowledge of local networks to support the development of community engagement. Excellent IT, social media, facilitation and presentation skills able to be at ease delivering workshops, training and presentations to groups in a professional manner. Desirable 1. Experience of working on HLF projects 2. Understanding and experience of an arts environment. Occasional Duties The role holder will carry out any other duty that is reasonably required. Your usual place of work is Colston Hall, Bristol, but you may be required to work at other locations that are reasonably placed. Special Conditions Your role requires you to work flexibly to complete your duties, and you may, from time to time, be required to work alternative or additional days (including evenings, weekends and bank holidays) to Page 5 of 7

6 meet the requirements of your role, and these hours will be agreed in advance between yourself and your line manager in accordance with the requirements of the Bristol Music Trust. Date created / modified: July 2018 Created by: Rosa Corbishley, Head of Development & Phil Castang, Director of Creative Learning and Engagement Approved by: BMT HR OUTLINE OF TERMS AND CONDITIONS: TITLE OF POST: SALARY: Community, Learning and Volunteering Senior Officer 30,000 per annum CONTRACT: Fixed Term Contract August 2018 to August 2021 HOURS: 37 hours per week 9:00am 5:30pm Monday to Thursday, 9:00 5:00pm Friday (core business hours) ANNUAL LEAVE: PROBATIONARY PERIOD: PENSION: 24 days leave plus bank holidays, increasing to 29 days after 5 years of continuous service 6 months Bristol Music Trust operates a Defined Contribution Pension Scheme with a 5% employer contribution, subject to a minimum employee contribution Application Procedure: To apply for this role please complete the Bristol Music Trust application form available online at In the section of the application form entitled Further information, please make sure you explain how your skills, knowledge and previous experience, whether paid or unpaid, are relevant to this post and how they meet the criteria listed on the employee specification in the job description by giving practical examples. If you require our application form in an alternative format i.e. large print, please contact HR on Reasonable adjustments will be made for applicants if required. Disabled applicants who meet the minimum essential criteria for the role, as set-out above, will be offered an interview. The closing date for applications is 9am on Monday 23 rd July Please your application form to: hr@bristolmusictrust.org.uk (quoting Community, Learning and Volunteering Senior Officer in the subject line). If you would like to submit your application in a different way please contact HR on the number above. Page 6 of 7

7 Bristol Music Trust will then draw up a short-list of candidates to invite for interview. Interviews for this role are likely to be held week beginning 30 th July or 6 th August 2018 with a start date to be agreed as soon as possible. Bristol Music Trust is committed to being an Equal Opportunities Employer Page 7 of 7