, ":A UMT HAK MILIK. jauhar Ahmad Tajuddin A Malaysian professional communication skills in english

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1 KA TA US PE RP AH LT SU R NU H RA HI ZA

2 tesis LB 1576.A UMT A Mlysin professionl communiction skills english frmework english ccuptionl purposes courses / Az:z juhr Ahmd Tjudd. PUSAT PEMBELAJAR DIGITAL SULTAH NUR ZAHIRAH UNIVERSITI MALAYSIA TERENGGU (UMT) Zl030 KUALA TERENGGU, ":A o, PERPUSTAKA SULTAH NUR ZAHIRAH r Liht Sebelh HAK MILIK

3 A ALAYSI PROFESSIONAL CO UNICATION SKILLS IN ENGLISH FOR ENGLISH FOR AZZA JAUHAR AHMAD TAJUDDIN B.Ed., M.Ed. PERPUSTAKA SULTAH NUR ZAHIRAH. Thesis submitted University of Nottghm degree of Docr of Philosophy APRIL 2015

4 Abstrct Mlysin employers hve considerble reservtions when it ir flwed employbility skills, prticulrly Given fced chllenges re is employers', reserch (EOP) on curriculum courses. expecttions determe successful delg English grdutes' Mlysi mtch comprehensive Occuptionl Purposes cornprehend employers' perspectives, with dems of English lnguge demed defition of key professionl by Mlysin employers communiction skills functions. workplce The im of this better sought prctices eduction stitutions of current English lnguge competence. need itite holistic prctices environment. The workplce will This by higher comes twofold. ws it tended defe Professionl Firstly, Communiction Skills RA H (PCS) by lookg needs of ZA HI t government cdemi. This AH NU R Mlysin stkeholders, nmely employers, component explores, suggestions well s common privte vluble fcts will determe Mlysin secrs help KA TA Mlysi US public communiction crried out t English lnguge voiced fulfil fundmentl defition of key s PE RP reltion SU LT s professionl stkeholders successful. Secondly, it lso ims vlid PCS frmework cretg meng mendg vlidtion stge of frmework is not only techg English produce functions. A English n, which is clerly defed med, imprtil highly thoroughly order mke chievble, eduction hve thoroughly. III by is imed t end stkeholders. Additionlly, higher of this volved components with frmework vlid but lso communiction skills identified workplce English by hvg workplce stkeholders. These objective Professionl Communiction Skills Frmework of this by prctices sure durg tht few experts field of looked through frmework

5 sits with qulittive drwn from subgroups: 1) humn ssure The dt trg (10 respondents). itertive nlysis which soft systems rigour, tegrity trustworthess criteri of Key fdgs pplied centre of eduction, erly s through complexities ws To pplied.. of grdutes' English discovered tht blnce of bredth ws s deductive rigorous of reserch process its worth, ll wy on subjected pre-primry throughout eduction. Contrry thn importnt ttributes rted NU R grdutes' personl communictg fluently English lnguge. should be designed stkeholders. The over This TA ssess fdgs mesures grdutes' personl ttributes tht lso stress dire need put re emphsis desired on by fluency ccurcy HE curriculum. hs ory yielded fdgs prctice of English of workplce litercies process HE stitutions observble durg US lerng PE RP techg tht se ttributes should be stressed compellgly proposed KA Stkeholders SU LT more illustrte tht AH expecttions, fdgs ZA HI system of communictive competence should be embedded depth (10 employees entry-level methodology (SSM) legitimcy lnguge workplce litercies, where it followg dustries multi-ntionl key mngers from resource respondents officers liison HE EOP strucrs ; 3) (4 respondents) secr dustril with 24 government executives who recruit respondents); 2) public -depth terviews H primrily where dt terpretivist prdigm, RA This professionl settg conclusive regrdg evidence developg tht mke lnguge n situted Mlysin prcticl litercies of English lnguge context. This by documentg Mlysin workplce contribution both litercies sce it dds broder view by unveilg origl stkeholders' grdutes, scrutisg PCS frmework English, usg Competence Model (Morelle, Spitzberg Brge, 2007) deprture. These outcomes re especilly IV beneficil hs used provided fdgs Communiction s its pot of mg policy mkers'

6 gends producg competent grdutes future locl globl workce. PERPUSTAKA SULTAH NUR ZAHIRAH - v