4/9/2015. Active Shooter and Workplace Violence: It Can t Happen Here! Learning Objectives. Charles D. Shepherd CEO, Readiness Resource Group

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1 Active Shooter and Workplace Violence: It Can t Happen Here! Charles D. Shepherd CEO, Readiness Resource Group 1 Learning Objectives Develop an active shooter response plan that is specific to your immediate employees, guests and business. Effectively apply your coordinated action plan to support public sector/law enforcement response. Identify a process to report suspicious activity. 2 RESPONSE VICTIMS PREPAREDNESS 3 1

2 Definitions Active Shooter an individual actively engaged in killing or attempting to kill people in a confined and populated area; in most cases, active shooters use firearms(s) and there is no pattern or method to their selection of victims Workplace Violence any physical assault, threatening behavior, or verbal abuse occurring at the work setting Mass Murder four or more murders occurring during a particular event with no cooling off period between the murders Serial Killer a person who murders three or more people over a period of more than 30 days, with a cooling off period between each murder 4 History Not a new phenomenon, it has been around for centuries Every state in the United States is affected Almost every type of business falls victim to active shooter or workplace violence homicides Private and Public sector businesses Hard and soft target Size of facility doesn t matter Between ,827 deaths No specific age group 12 to 88 National news broadcast 5 Type of Shooter Current Employee Relative of a current employee Former Employee Relative of a former employee Current Customer Former customer Cause Random Criminal/Materialistic 55% of shooters familiar with location 6 2

3 Plan Reality Most companies do not have an active shooter plan How will a judge, jury, victim s families and the community view a business after an active shooting if: There was no plan Never trained on the active shooter plan, if existed Never allowed managers, supervisors or employees to watch free videos by DHS and City of Houston on active shootings because didn t want to panic employees It can t happen here! 7 Key Elements in Plan DHS, DOJ, HHS, FEMA, & FBI Prevention Protection Mitigation Response Recovery Private Sector Policy and Procedures Personnel & Responsibilities Orientation Communications Training Prior to, During, After 8 Employee Plan Based on Actions Run, Hide, Fight DHS and City of Houston ALICE (alert, lock down, inform, counter, escape) ALICE Training Institute, Medina, OH Four E s (educate, evade, escape and engage) Tier One Tactical Solutions, St. Charles, MO Four A s (accept, assess, act and alert) International Association for Healthcare Security and Safety 9 3

4 Active Shooter and Workplace Violence Plan The most effective plan is one that all employees know, not just management. Give the employee options to consider. Plan should be easily understood, not complicated. Provides direction, guidance and assistance. Identifies actions and responsibilities. Considers all individuals on property. Consider sharing plan with tenants, contractors, vendors and first responders. Consider the plan in more than one language. 10 Employee Actions Employees know the building and short cuts out of the area Can guide and direct people, those who are willing to go, away from danger areas Can pull down gates and lock doors Can communicate to co workers, guests, contractors, and visitors the nature of the threat and location (verbal and hand signals) Employees know what s behind exits and nearest areas of safety Employees have access cards/codes and pass keys 11 Employee Actions cont d Can communicate an orderly exit from the area Can prevent guests and employees from entering the shooting area Can aid disabled guests away from shooting area or help them in hiding out if they need assistance Can prevent additional vehicles from entering into the business Can communicate to guests if the shooter is getting closer or moving in a different direction, since know property 12 4

5 Business Actions to Support First Responders Who is assigned to meet first responders and direct them to the closest entrance to the threat? Take the first responder to the closest exit to the shooting Give last known location of the shooting Identify the number of exits, stairwells and elevators nearest to the shooting they can use and by which shooter can escape Describe the area of the shooting individual office, cubicles, open area, meeting space, etc. Provide name of the department or section of the building accounting, meeting rooms, HR, theater 13 Business Actions to Support First Responders Provide information concerning camera in the area and if shooting in under video surveillance Provide a picture of the shooter to first responders Provide information concerning backpacks or other items shooter is carrying Did the shooter say anything to anyone? How many people are in the area? Let first responders know if business has armed security and what they are wearing 14 Process for Reporting Suspicious Activity Many companies do not have a process for reporting suspicious behavior Difference between an employee, guest, relative and a stranger when reporting someone suspicious Many companies do not have a human resources department Many employees do not want to spend an entire day in human resources Don t report because employee is afraid of repercussions from co worker 15 5

6 Summary Plan and Train Prior to, during and after Who should plan and train? All executive staff, managers, supervisors, employees, part time, and volunteer Guests think you have already been trained and they don t know the difference between a parttime employee, full time employee or volunteer. 16 Thank you for your attention. Questions? 17 Presented by: C. David Shepherd, MBA, MPAJA, CHS III Chief Executive Officer Readiness Resource Group shepherd@readinessresource.net