Program Technician II

Transcription

1 Program Technician II (Departmental Promotional) Recruitment # D Department(s): -HDQTRS Opening Date: 1/29/2010 8:00:00 AM Closing Date: 2/19/ :59:00 PM Type of Recruitment: Departmental Promotional Salary: MONTHLY-RANGED-SALARY - $2, to $3, Employment Type: Permanent Full-time Permanent Part-time Permanent Intermittent Limited Term Full-time Limited Term Part-Time Limited Term Intermittent Exam Type: State-wide EEO State Fund is an equal opportunity employer to all regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, or sexual orientation. DRUG FREE STATEMENT It is an objective of the state of California to achieve a drug-free state work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the state, the rules governing civil service and the special trust placed in public servants. WHO SHOULD APPLY? This is a departmental promotional examination for the. Applicants must meet one of the following criteria to participate in this examination: 1. Applicants must have a permanent civil service appointment with as of February 19, 2010, the final filing date, in order to participate in this examination; or 2. Must be a current or former employee of the Legislature for two or more years as defined in Government Code Section 18990; or 3. Must be a current or former non-elected exempt employee of the Executive Branch for two or more consecutive years as defined in Government Code Section 18992; or 4. Must be a person retired from the United States military, honorably discharged from active duty with a serviceconnected disability, or honorably discharged from active duty as defined in Government Code Section (Note: Veterans must provide a copy of their DD214 for entrance requirement.) Page 1 of 5

2 FILING INSTRUCTIONS FINAL FILING DATE: FEBRUARY 19, 2010 Application must be submitted ON-LINE ( RECEIVED OR POSTMARKED no later than the final filing date. FAXED OR ED APPLICATIONS WILL NOT BE ACCEPTED. Applications not submitted on-line, postmarked, personally delivered or received via inter-office mail after 5:00 P.M. on the final filing date will not be accepted for any reason. FILE BY MAIL: FILE IN PERSON: PO Box Market Street, 10th Floor San Francisco, CA San Francisco, CA Applications may be obtained from the State Fund Website at SPECIAL TESTING ARRANGEMENTS If you have a disability and need special testing arrangements mark the appropriate box in question #2 on the application. You will be contacted to make specific arrangements. REQUIRED IDENTIFICATION Accepted applicants are required to bring either a photo identification card or two forms of signed identification to each phase of the examination. ELIGIBLE LIST INFORMATION A promotional eligibility list will be established for. The list will be abolished 12 months after being established, unless the needs of the service and/or conditions of the list warrant a change in this period. REQUIREMENTS FOR ADMITTANCE TO THE EXAMINATION It is your responsibility to make sure you meet the experience requirements stated on this announcement on the date you submit your application. Note: All applicants must meet the education and/or experience requirements for this examination by the final filing date, February 19, MINIMUM QUALIFICATIONS Experience applicable to one of the following patterns may be combined on a proportional basis with experience applicable to other patterns to meet the total experience requirements. EITHER I In the California state service, either (a) 18 months of experience performing duties equivalent in level of responsibility to the class of Program Technician; or (b) 24 months of experience performing duties equivalent in level of responsibility to the class of Office Assistant. (Applicants who have completed all but six months of service performing the duties, as specified above, will be admitted to the examination, but they must complete the total required months of this experience before they can be eligible for appointment.) OR II Two years of experience in a governmental or private agency performing duties with program responsibilities equivalent in level to those of the departmental program in the State of California for which the examination is being administered. (Experience applied toward this requirement must include at least 18 months in a position equivalent in level of responsibility to the California state civil service class of Program Technician.) POSITION DESCRIPTION The Program Technician II is a journey level position for the more difficult and complex automated medical bill review work. The position serves as a specialist in the State Fund Automated Bill Review program; ensuring bills are reviewed, adjusted and reimbursed at appropriate levels in compliance with a complex set of rules, policies and procedures. This position serves as a lead person to train and guide bill reviewers and bill review work and serves as an expert in State Fund medical review procedures to the medical community as well as the Legal and Claims departments. Page 2 of 5

3 EXAMINATION INFORMATION This examination will consist of a qualification appraisal interview weighted 100%. In order to obtain a position on the eligible list, a minimum rating of 70.00% must be attained. It is anticipated that interviews will be held during March/April All interviews will be recorded. Effective January 1, 2009, Government Code Section 18991, in cases where promotional examinations are given by more than one agency for the same classification, the employee shall select one agency in which to compete. Once you have selected an agency to participate in an exam with, you can not participate with another agency for the same classification during the eligibility list period. SCOPE OF EXAMINATION In addition to evaluating the competitors' relative abilities as demonstrated by quality and breadth of experience, emphasis in the examining interview will be on measuring competitively, relative to job demands, each competitor's supervisory potential, including: KNOWLEDGE AND ABILITIES Knowledge of: 1. Modern office methods, equipment, and procedures. 2. Medical bill review laws, rules, regulations and policies of the. Ability to: 1. Perform clerical and technical work. 2. Follow directions. 3. Interpret and evaluate medical review situations accurately and take effective action in order to support and defend decisions. 4. Learn and apply laws, rules regulations, procedures and policies; specifically, the Official Medical Fee Schedule, other utilized fee schedules within the Automated Bill Review unit, State Fund's medical bill review policies and procedures, the Labor Code which applies to bill review and State Fund's automated bill review system. 5. Make arithmetic calculations with speed and accuracy. 6. Communicate tactfully and effectively. 7. Meet and deal tactfully with the public, coworkers and/or clients either face-to-face or by telephone. 8. Train and guide coworkers in addressing and resolving issues. VETERANS PREFERENCE Veterans' Preference Points will not be granted in this examination since it does not qualify as an entrance examination under the law. CAREER CREDITS Career Credits will not be granted in this examination. CONTACT INFORMATION 1275 Market Street, 10th Floor San Francisco, CA For more information regarding this examination, please contact by phone at (408) , or at HRTesting@scif.com, or apply online via Telecommunications Device for the Deaf (TDD) (415) , or via California Relay (Telephone) Service for the Deaf/Hearing Impaired: 1 (800) ; for voice phones: 1 (800) Page 3 of 5

4 DISCLAIMER Please click on the link below to review the official California State Personnel Board class specification: GENERAL INFORMATION It is the candidate's responsibility to contact the, in San Francisco, (415) , three days prior to the written test date if he/she has not received a notice. For an examination without a written feature, it is the candidate's responsibility to contact State Compensation Insurance Fund, in San Francisco, (415) three weeks after the final filing date if he/she has not received a progress notice. If a candidate's notice of oral interview, EDA, PRE, or performance test fails to reach him/her 3 days prior to their scheduled appointment due to a verified postal error, he/she will be rescheduled upon written request. Examination Locations: When a written test is part of the examination, it will be given in such places in California as the number of candidates and conditions warrant. However, locations of interviews or performance evaluations may be limited or extended as conditions warrant. Applications are available at State Personnel Board offices, local offices of the Employment Development Department and the. If you meet the requirements stated on this bulletin, you may take this examination, which is competitive. Possession of the entrance requirement does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of the others who take this test, and all candidates who pass will be ranked according to their scores. reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified. Examination Locations: When a written test is part of the examination, it will be given in such places in California as the number of candidates and conditions warrant. Locations of interviews may be limited or extended as conditions warrant. General Qualifications: Candidates must possess essential personal qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others; and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. In open examinations, investigation may be made of employment records and personal history and fingerprinting may be required. Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the same kind, the older must be used first. Eligible lists will expire in one to four years unless otherwise stated on the bulletin. Promotional Examinations Only: Competition is limited to employees who have a permanent civil service appointment and military veterans that meet all the minimum qualifications. Under certain circumstances, other employees may be allowed to compete under provisions of Rules 234, 235, and State Personnel Board Rules 233, 234, 235, 235.2, and 237 contain provisions regarding civil service status and eligibility for promotional examinations. These rules may be reviewed at departmental personnel offices, at the State Personnel Board office or High School Equivalence: Equivalence to completion of the 12th grade may be demonstrated in any one of the following ways:1) passing the General Educational Development (GED) Test; 2) completion of 12 semester units of college work; 3) certification from the State Department of Education, a local school board, or high school authorities that the candidate is considered to have education equivalent to graduation from high school; 4) for clerical and accounting classes, substitution of business college work in place of high school on a year-for-year basis. Page 4 of 5

5 Offices Redding Regional Office 2175 Shasta View Drive Redding, CA Bay Area Claims Services 5880 Owens Drive Pleasanton, CA Monterey Park 900 Corporate Center Drive Monterey Park, CA Sacramento Regional Office 2275 Gateway Oaks Drive Sacramento, CA Bay Area Policy Services 5880 Owens Drive Pleasanton, CA Oxnard Regional Office 2901 North Ventura Road Oxnard, CA Stockton Regional Office 3247 West March Lane Stockton, CA Eureka Regional Office 2440 Sixth Street Eureka, CA Orange County Claims Services Santa Ana 1750 East Fourth Street Santa Ana, CA Central Valley South Bakersfield Regional Office 9801 Camino Media Bakersfield, CA San Jose Regional Office 6203 San Ignacio Avenue San Jose, CA Orange County Policy Services Santa Ana 1750 East Fourth Street Santa Ana, CA Central Valley South Fresno Regional Office 10 River Park Place East Fresno, CA Santa Rosa Regional Office 1450 Neotomas Avenue Santa Rosa, CA Commerce 400 Citadel Drive Commerce, CA Burbank 2400 Empire Avenue Burbank, CA Home Office San Francisco 1275 Market Street San Francisco, CA Oxnard 2901 North Ventura Road Oxnard, CA Chatsworth 9419 Mason Avenue Chatsworth, CA Inland Empire San Diego Regional Office Pacific Heights Blvd, Suite 400 San Diego, CA Riverside 6301 Day Street, Suite 200 Riverside, CA Fresno 7370 N. Palm Avenue Fresno, CA Inland Empire Claims Services Riverside 6301 Day Street Riverside, CA Sacramento 2450 Venture Oaks Drive, Suite 500 Sacramento, CA Vacaville 1030 Vaquero Circle Vacaville, CA Inland Empire Policy Services San Bernardino 375 West Hospitality Lane San Bernardino, CA Rohnert Park 5900 State Farm Drive, Suite 200 Rohnert Park, CA Customer Service Center Monterey Park 900 W. Corporate Center Drive Monterey Park, A Chatsworth 9419 Mason Avenue Chatsworth, CA Customer Service Center Vacaville 1020 Vaquero Circle Vacaville, CA Glendale 655 N. Central Avenue, #200 Glendale, CA Contact Information for California State Personnel Board 801 Capitol Mall, Sacramento, CA (916) TDD: (916) Page 5 of 5