Health & Wellbeing. How to create & implement an effective health & wellbeing strategy

Transcription

1 Health & Wellbeing How to create & implement an effective health & wellbeing strategy

2 CONTENT OVERVIEW The What What does health & wellbeing mean to your organisation The Value How health impacts on the bottom line The Team Setting up your wellbeing committee The Approach How to deliver an effective health & wellbeing programme Q & A

3 QUICK INTRODUCTION CAROLINE SIDELL Managing Director of Via Vita Health Head of Wellbeing Nationally for PiXl Schools Sunday Times PE Teacher of the Year 2009 Ambassador for Dame Kelly Homes Trust Torch bearer and Guard of Honour at London Olympics 2012 Resource writer for every Olympic Games since 2012

4 The What What does health & wellbeing mean to you?

5 WHAT WELLBEING MEANS TO EMPLOYEES Physical Activity Energy Levels Stress & Time Pressure Physical Wellbeing Nutrition Work:Life Balance Emotional Wellbeing Bodyshape Happiness

6 EXAMPLE HEALTH & WELLBEING SERVICES EAP Gym Membership Engagement Surveys PMI/ Cash Plans Smoking Cessation DSE Assessments/ Physiotherapy Occupational Health Fruit & Healthy Food Absence Management Health & Wellbeing Education Health Checks Mindfulness

7 Growing the health and well-being agenda, January 2016

8 The Value How health & wellbeing impacts the bottom line

9 UNDERSTANDING THE COSTS Cost Direct Outgoing Loss Reduced Productivity 9

10 CIPD ABSENCE REPORT days % 8% Average number of days lost per employee to absence Average cost of absence per employee per year Of organisations have seen an increase in mental health issues Of organisations have a standalone health & wellbeing strategy Source: CIPD Annual Absence Management Survey 2015

11 DIRECT COSTS Actions Cost p/action Health Prevention Health/Absence Management Health Reaction Time

12 PRODUCTIVITY LOSS Productivity Absence, Presenteeism, Turnover High Engagement Low Engagement Engagement

13 UNDERSTANDING THE BUSINESS CASE Direct Cost 600 Absence 1,700 Productivity Loss 5,400 Turnover 1,500 Presenteeism 2,800

14 The Team Setting up your wellbeing committee

15 WELLBEING COMMITTEE/ COMPANY BUY IN Final sign off on all activity Executive Sponsor Technical sign off integration/adoption L & D HSE HR Rewards Marketing/IT Project Manager Project lead and day to day contact

16 The Approach How to delivery an effective health & wellbeing programme

17 CONTINUOUS IMPROVEMENT APPROACH Continuous Improvement Approach CONSULT CREATE ENGAGE ANALYSE

18 CONSULT Wellbeing Audit & Analysis Business Overview Employee Demographic IT & Communication review Current State Analysis Existing Rewards & providers Brand Analysis Competitor Analysis Future State Performance Metrics Objectives KPIs Employee Consultation Employee Surveys Focus Groups Polls Wellbeing Committee Form and consult cross-functional committee CONSULT

19 Business Overview Employee Demographics IT & Comms Review Employee Consultation Current State Analysis Existing Providers Future State Objectives & KPIs

20 ACCREDITATIONS INVESTORS IN PEOPLE Good practice wellbeing award THE SUNDAY TIMES Best Companies Awards WORKPLACE WELLBEING CHARTER

21 CREATE Onsite Delivery Options Health & Wellbeing Consultancy Programme Management Absence Management Health Workshops / Seminars/ Lunch & Learn Sessions Bespoke Leadership & Development Training Directors & Managers Health and Wellbeing training Wellbeing Clinics (Individual health checks & consultations) Organisation fitness challenge co-ordination Occupational Physiotherapy Ergonomics & DSE Assessments Online Delivery Options Wellbeing Portals Webinars, Video Rewards & Benefits PMI, Insurance Platform, Benefits, Cash plans Content Digital Resource Pack (Monthly) Video Content Webinar CREATE Wearable Devices

22 ENGAGE Wellbeing Calendar National Health Campaigns Fundraising and events Local activity calendar i.e. 5km Fun Run Communications Plan Internal Communications- , intranet PR opportunities Awards Social Media Workshops & Training Delivery Mechanics Digital Resource campaigns Hard copies in office Direct Mail Organisational Challenges Set organisational challenges with Fitbit, Garmin Non device organisational challenges ENGAGE Wellbeing Champions

23 ANALYSE REVIEW DESCRIPTION OWNER Day to Day Project Manageme nt Via Vita Health will aim to address any issues which fall outside of the Monthly calls on SLA basis. PM Monthly Review Monthly review performance against objectives, KPIs PM Quarterly Performan ce Meeting Quarterly review of performance against objectives, KPIs, feedback and planning if required for following quarter i.e. Content, events, organisational challenges. ALL Annual Review Annual review of performance against objectives, KPIs, feedback and planning if required for following quarter i.e. Content, events, organisational challenges. ALL ANALYSE

24 DELIVERY PROCESS Consult Create Health & Wellbeing Strategy Re-Consult Create/ Adjust Wellbeing Audit Engagement Plan/Marketing Engage/ Deploy Analyse Engage/ Deploy Analyse Employee Consultation Health & Wellbeing Policy Project Management SET UP Q1 Q2

25 Case Studies CONSTRUCTION CLIENT - Example full package VARIOUS CLIENTS - Smaller programmes

26 CLIENT KEY STATISTICS YEARS 75% 49% 32% Average age of Employees Overall percentage of overweight or obese employees Percentage of employees that indicated raised cholesterol Percentage of employees who displayed high blood pressure A leading indicator would be obesity. Being obese (a root cause) can lead to potential problems such as heart failure, the development of diabetes, vascular problems and joint degeneration (undesired outcomes).

27 CLIENT ABSENCE CURRENT STATE , % 19% DAYS MILLION Total number of days lost in 2015 due to absence Total cost of absence based on 3,000 employees Percentage of absence in 2015 due to muscular skeletal Percentage of absence in 2015 due to mental health & stress

28 CLIENT DELIVERY PLAN OVERVIEW BEING THE BEST FOR FAMILIES Apr- 16 May - 16 Jun - 16 Jul - 16 Aug - 16 Sep- 16 Oct - 16 Nov - 16 Dec - 16 Jan - 17 Feb - 17 Mar - 16 HEALTH SCREENING EAP WEBSITE/APP PHYSIO TEL ONGOING ONGOING ONGOING ONGOING WELLBEING CLINICS SITE 1 SITE 2 SITE 3 SITE 1 SITE 2 SITE 3 SITE 1 SITE 2 SITE 3 SITE 1 SITE 2 SITE 3 PHYSIO CLINIC SITE 1 SITE 2 SITE 3 SITE 1 SITE 2 SITE 3 SITE 1 SITE 2 SITE 3 SITE 1 SITE 2 SITE 3 MANAGER TRAINING MY WELLBEING MY TEAM MY BUSINESS MY DEVELOPMENT TOOLBOX TALKS QUARTERLY (ONISTE/VIDEO) QUARTERLY (ONISTE/VIDEO) QUARTERLY (ONISTE/VIDEO) QUARTERLY (ONISTE/VIDEO) LUNCH & LEARNS QUARTERLY (ONISTE/VIDEO) QUARTERLY (ONISTE/VIDEO) QUARTERLY (ONISTE/VIDEO) QUARTERLY (ONISTE/VIDEO)

29 CLIENT MARKETING CHANNELS CHANNEL DETAIL FREQUENCY REACH Use to promote health and wellbeing campaigns WEBSITE/APP DIGITAL RESOURCE PACK NOTICE BOARDS Constant feed of articles, recipes, programmes and community from within the app Quarterly or monthly magazine which wraps up all the key information from the quarter which can be both online magazine and hard copy. Use of notice boards to promote key messages and key provision such as health screening, EAP, Physiotherapy, WellbeingZone etc. ONGOING QUARTERLY QUARTERLY NEWSLETTER Promote key health messages in the Newsletters TBC TV Use of TV screen network to promote key messages and key provision such as health screening, EAP, Physiotherapy, WellbeingZone etc. QUARTERLY SHIFT Quarterly update of information, campaign and resources. QUARTERLY SOCIAL MEDIA DOWN THE LINE MEETINGS Use of corporate channels to promote health messages- could be a good way create positive PR externally and internally. WEEKLY TBC TEAM BRIEFINGS... TBC TOOL BOX TALKS Create a programme of quarterly toolbox talks at targeted sites or as part of safety briefings TBC

30 MARKETING MESSAGING EXAMPLES Example promotional materials to promote messaging around sites.

31 CLIENT WELLBEING ZONE

32 WELLBEING CONTENT HUB

33 WELLBEINGZONE WEBSITE & APP Fully customisable, branded site and mobile app Supports health and wellbeing programmes Promotes a feeling of community and engagement Management information portal tracks usage, impact Improves productivity and performance Better retention & reduced absenteeism Wearable devices AVAILABLE TO FAMILY & FRIENDS INCLUDED

34 WELLBEINGZONE WEBSITE & APP MI Wellbeing articles, videos Detailed Monthly and Quarterly MI Client Admin login to access content management systems & MI Portal Upload your own company news and resources Secure WBZ video consultation module to engage with your company OH EAP, Physiotherapy Programme Launch & Monthly Publicity Packs

35 DIGITAL CONTENT Bespoke Health and Wellbeing Digital Resource Packs National Health Campaigns Awareness Video & Web Content General internal communication Recipes and Nutritional Advice Organisation challenges & Engagement Hints, Tip and Advice Exercise & Fitness Food and Nutrition Mind-set- Resilience Stress Management Sleep Work life Balance

36 EXAMPLE PROGRAMME 4-PART PROGRAMME COMPREHENSIVE PROGRAMME 1. WORKSHOPS ALL HEAD OFFICE STAFF 2. WELLBEING CLINICS OFFICE & PRE/POST NATAL EMPLOYEES 3. DIGITAL CONTENT & CAMPAIGN ORGANISATION TARGETED DIRECTORS, MANAGERS, SALES TEAMS & REMOTE STAFF OFFERED QUARTERLY TARGET ALL EMPLOYEES VIDE 4. CORPORATE FITNESS CHALLENGE CO-ORDINATION & ENGAGEMENT OF ALL STAFF

37 EXAMPLE PROGRAMME HEALTH & WELLBEING ENGAGEMENT & SUPPORT FOR ALL HEAD OFFICE EMPLOYEES 3-PART PROGRAMME 1. WORKSHOPS / TOOLBOX TALKS ALL HEAD OFFICE STAFF EVERY MONTH & VARIOUS SITES 2. WELLBEING CLINICS 3. WELLBEING CONTENT & CAMPAIGN ORGANISATION OFFERED QUARTERLY ON SITES & HEAD OFFICE ALL EMPLOYEES

38 EXAMPLE PROGRAMME DIRECTORS, AREA MANAGERS & SALES TEAMS 2-PART PROGRAMME 1. TRAINING DAYS 2. WELLBEING CLINICS PART OF EMPLOYEE DEVELOPMENT PROGRAMMES OFFERED QUARTERLY AFTER EACH WORKSHOP

39 For more information please contact: