Change Saturation and Change Collision: A Survival Guide

Transcription

1 Change Saturation and Change Collision: A Survival Karen Ball Solution Portfolio Manager/ Master Instructor Originally presented at: Prosci. All Rights Reserved. 1 What is a Survival? Reference : Skills & Techniques Prosci. All Rights Reserved. 2 Copyright 2017 Prosci. All rights reserved. 1

2 Bigger Change Bullet Here XXX XXX More Complex Change Slide Title Here Faster Change More Cross Functional Prosci. All Rights Reserved. 3 Velocity of change in the world and your organization X Need to deliver results and outcomes = Demand for effective change management Prosci. All Rights Reserved. 4 Copyright 2017 Prosci. All rights reserved. 2

3 Change Saturation Experiencing more change than can be absorbed Prosci. All Rights Reserved. 5 78% Nearing, At, Respondents or Past Saturationsaid that their 78% organizations were nearing, at or past the point of saturation 2015 Prosci study with 1120 change professionals Saturation has consequences Individuals suffer Projects suffer Organizations suffer 2015 Prosci study with 1120 change professionals Prosci. All Rights Reserved. 6 Copyright 2017 Prosci. All rights reserved. 3

4 Individual Individual Behaviors Behaviors Velocity of change in the world and your org Disengagement, apathy and indifference Burn out and fatigue Anxiety, stress and weariness Confusion More complaints and noise Cynicism and skepticism Prosci. All Rights Reserved. 7 Individual Behaviors Groups: Projects and Project Teams Lack of necessary resources Poor project delivery including failure to produce expected results Delays and schedule implications Little direction and sponsorship from senior leaders Prosci. All Rights Reserved. 8 Copyright 2017 Prosci. All rights reserved. 4

5 Individual Behaviors Groups: Projects and Project Teams Organizational Automatic resistance Lack of focus on operations Attrition and turnover Low morale throughout the organization Changes viewed as distractions Prosci. All Rights Reserved. 9 Change Collision Too much change happening at once resulting in conflict Change Collision Too much change happening at once resulting in conflict Prosci. All Rights Reserved. 10 Copyright 2017 Prosci. All rights reserved. 5

6 What is Your Why? For addressing change saturation & change collision Prosci. All Rights Reserved. 11 What is Your Why? For addressing change saturation & change collision Prosci. All Rights Reserved. 12 Copyright 2017 Prosci. All rights reserved. 6

7 Change Saturation and Change Collision: A Survival Can t see the forest for the trees Prosci. All Rights Reserved. 13 Change Portfolio Management A structured approach and set of tools for understanding and managing the portfolio of change Prosci. All Rights Reserved. Copyright 2017 Prosci. All rights reserved. 14 7

8 When the threat is real, not taking action usually doesn t end well. My Change Saturation and Collision Survival Individual, Group, and Organizational Impact Prosci. All Rights Reserved. 15 Individual Scope Behaviors Challenge Velocity of change in the world and your org Level of Influence Resources Available X Need to deliver results and outcomes = Demand for effective change management Navigational Framework Where are you starting? Prosci. All Rights Reserved. 16 Copyright 2017 Prosci. All rights reserved. 8

9 Change Saturation and Change Collision: A Survival Individual Scope Challenge Behaviors Velocity How big is your and offorest change in it? inwhat s the world and your org X Need to deliver results and outcomes = Demand for effective change management 17 Prosci. All Rights Reserved. Individual LevelBehaviors of Influence Velocity How much can X you ofinfluence change the in outcome? the world and your org Need to deliver results and outcomes = Demand for effective change management Prosci. All Rights Reserved. Copyright 2017 Prosci. All rights reserved. 18 9

10 Resources Individual Behaviors Available Velocity What do you have available of change in the to you? world and your org Change Portfolio Resources Sponsor level and engagement Project Management (PM) maturity Project-level insights and information Change Management (CM) maturity Team structure, roles, and required accountability Prosci. All Rights Reserved. 19 Navigational Framework Scope Visualize Influence = Manage Resources Optimize Objectives and Context Approach and Outcome Prosci. All Rights Reserved. 20 Copyright 2017 Prosci. All rights reserved. 10

11 Change Saturation and Change Collision: A Survival Navigational Framework Visualize See Change Visualizeand Saturation Collision Manage Portfolio Decision Framework Optimize Influence Strategy 21 Prosci. All Rights Reserved. To guide and direct your approach Visualize Manage Optimize Visualize Influence High Mod Manage Low Visualize Manage Optimize Low Mod High Resources Prosci. All Rights Reserved. Copyright 2017 Prosci. All rights reserved

12 Prosci. All Rights Reserved. 23 Visualize: See Change Saturation Visualizeand Collision Input Project/initiative portfolio Job impacts (10 aspects) Project health (PCT) Project investment People risk (Risk Grid) Impact groups Schedule milestones Primary sponsor Priority/strategic alignment Output Change portfolio by project % of each by project/portfolio % of each by portfolio Health vs. investment (risk) Portfolio risk grid Degree of impact/heat map Schedule overlap/collision Sponsor saturation % of each by strategic initiative Prosci. All Rights Reserved. 24 Copyright 2017 Prosci. All rights reserved. 12

13 Prototype Preview Visualize: See Change Saturation Visualizeand Collision Prosci. All Rights Reserved. 25 Decision Model Manage: Portfolio Decision Framework Resource decisions (risk, health vs. investment, priority) Sponsor saturation and coaching Impact group adjustments Project and milestone timing Economies of scale (efficiency) Prosci. All Rights Reserved. 26 Copyright 2017 Prosci. All rights reserved. 13

14 Strategic Alignment Optimize: Influence Strategy Project identification, assessment, selection, and timing from the change portfolio perspective Aligned sponsor engagement and leadership support Integration with the strategy formation process Prosci. All Rights Reserved. 27 Reference : Tools, Skills & Techniques Visualize See Change Saturation Visualizeand Collision Manage Portfolio Decision Framework Optimize Influence Strategy Prosci. All Rights Reserved. 28 Copyright 2017 Prosci. All rights reserved. 14

15 Change Saturation and Change Collision: A Survival Change Portfolio Management Managing the cumulative and collective impact of change to achieve the desired outcome: ROI and benefits realization 29 Prosci. All Rights Reserved. Surviving Difficult or Extreme Situations What examples do you have? Prosci. All Rights Reserved. Copyright 2017 Prosci. All rights reserved

16 What is Your Survival Plan? Visualize Visualize Manage Optimize Objectives, Context, Approach, Outcomes Prosci. All Rights Reserved. 31 Change Saturation and Change Collision: A Survival For more information, schedule a consultation with a Prosci Solution Architect Solutions@Prosci.com Originally presented at: Copyright 2017 Prosci. All rights reserved. 16