Multi Skilled Trades Assistant. (2 x 12 month fixed term posts)

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1 (2 x 12 month fixed term posts) Salary 15,938-18,750 per annum Thank you for requesting our job application pack for the above vacancy. Specific details of the job are given below. If you have any queries about information in this job pack or need to complete an application form in a different format, please contact the HR Section (Tel ). Please answer all questions in the job application. Do not enclose a CV as this will not be included in the selection process. Base of work will either be High Street, Swansea or Windsor Road Neath. You may also be required to work from other sites/locations as directed by the Head of Maintenance Services Hours of work: - Full time post 40 hours per week This post will be subject to a development salary where depending on experience the successful candidate may be subject to a starting salary 85% of the advertised salary. The 100% salary will be introduced when all aspects of the job description are met. Prior to appointment all successful job applicants are required to provide proof of their legal eligibility to undertake this type of work in the UK If successful at interview the Group will take up 2 references which must be satisfactory to us 6 month probationary period Closing Date : Tuesday 31 st May 2016 Interview Date : Tuesday 14 th June 2016 For an informal chat contact Andrew Thomas on Coastal Housing Group (April 2016) Page 1 of 6

2 GENERAL CONDITIONS OF EMPLOYMENT Working Hours Monday to Friday 40 hours hours can be worked flexibly by arrangement Salary paid 28 th of each month spot salary cost of living award made 1st April annually The following are also available where appropriate company sick pay payment of overtime by agreement call out allowance reimbursement of travelling expenses Christmas savings scheme Pension final salary pension scheme (available for contracts over 12 months) or defined contribution scheme Permanent Health Insurance non-contributory permanent health insurance scheme (after 5 years service) Holidays Holidays start at 25 days per year 8 bank holidays plus additional 2 days at Christmas Health and Safety safe working environments and practices all safety regulations must be observed all necessary safety equipment and protective clothing provided Diversity we are committed to promoting fair treatment for staff, clients and tenants and will not tolerate discrimination in any form Training and Development excellent training opportunities offered, both in-house and externally sponsorship and day release available for professional training and fees sponsorship available for vocational courses in own time secondments offered within the Group one professional subscription fee paid per employee study and exam leave awarded for exams Welsh lessons provided Environment we are committed to green issues, purchasing environmentally friendly and recycled products where possible we recycle paper, cardboard, cans and plastic and encourage our tenants to do the same we use Fair-Trade tea, coffee and sugar in offices Coastal Housing Group (April 2016) Page 2 of 6

3 Job Role Accountable to : Repairs Team Leader General Coastal Housing aspires to create homes people want to live in and which meet the needs of the future. To ensure this is achieved, the Trades Assistant will be responsible for contributing to the delivering of an outstanding repairs service for its homes in the Swansea, Carmarthen and Neath Port Talbot areas. The post holder will be expected to be flexible in the hours they have to work, but these will normally be based on a 40 hour week, Monday to Friday (and may in the future extend to early evening or Saturday working.) However, the post holder will be expected to respond to emergencies from time to time and work to a timetable that will meet the needs of tenants and the Group. Each member of the trades team is expected to provide small power and hand tools normally required to undertake their trade(s) however, larger equipment will be provided by the Association (as required.) The Assistant will be responsible for ensuring that all equipment is property cared for, used, maintained and regularly serviced. In addition to the duties listed below, the post holder will keep a watching brief on behalf of the Group and alert the Area Housing Managers to any matters relating to the management of the housing schemes. Initially, the Assistant will be required to assist the void team operatives to ensure work is completed efficiently and safely. This may involve the removal and replacement of complete kitchen or bathroom suites, replacing floors, tiling, doors, etc. As work and experience progresses this will also involve working in tenants homes. The Assistant will be expected to provide and have use of their own private vehicle for work business and will be paid a mileage allowance for any work related mileage. Duties 1. To assist in the delivery of a high quality and responsive multi-skilled maintenance repairs and replacement service across the Associations properties. 2. To assist in the installation of complete kitchens and bathrooms, flooring and tiling. 3. To assist with and / or undertake general carpentry repairs including hanging doors, install carpentry, skirting boards, architrave, replace locks, repair windows, glass and hinges, etc. Coastal Housing Group (April 2016) Page 3 of 6

4 4. To assist with and / or undertake general plumbing repairs including repairing toilets, basins, sinks, waste pipes, baths, etc 5. To assist in carrying out any other repairs as undertaken by the multi skilled trades team such as replacing or renewing tiling, flooring, fencing, etc 6. Be willing to learn new skills that will contribute to personal development and that will be of benefit to the team and Coastal in general. 7. The Assistant will be expected to up-skill and develop themselves so they can complete all types of multi-skilled work. 8. To arrange access and joint visits where necessary if additional contractors are required (ie. If electricians, gas engineers, rubbish removal, etc is required as part of the repair work.) 9. To ensure any further repairs identified at properties are either undertaken whilst on site, rearranged for alternative dates or reported to the Scheduling Team should other trades or personnel be required. 10. To maintain any reporting systems that the Association chooses to operate to monitor repairs, materials and the effectiveness of the service. This may be a computerized IT / PDA system or more traditional written system. 11. To ensure correct procedures are followed and paper work produced for the materials invoicing system. 12. To work alongside other tradesmen (both Coastal and external) where two or more people or trades are required to undertake the work. To be willing to provide support and training as necessary where apprentices are used. 13. To take the relevant training and tests to ensure your relevant CSCS card (or any other relevant training) is up to date. 14. To deputise for other members of the Maintenance Trades Team as required by carrying out similar duties across the Group s housing schemes. 15. To attend and participate in team meetings. 16. To generally assist the Group's Officers with any tenant consultation or other exercise that encourages tenant participation and involvement. 17. To undertake training as required, whether identified by self or others in the Group. 18. To comply with Health and Safety regulations and the Group s working procedures. 19. To treat colleagues and clients in a fair and non-discriminatory way. 20. To carry out any other duties reasonably requested by the Group. This list is not exhaustive and may change to meet the needs of the Group Coastal Housing Group (April 2016) Page 4 of 6

5 Desirable Essential Person Specification Experience Previous experience of undertaking multi skilled housing maintenance work (as per attached list) and / or experience of reactive repairs Experience of working with the general public and a wide range of client groups Possess relevant trade qualifications and / or have the experience of carrying out these tasks Experience in working to targets and being able to set them for yourself and other team members Skills and Knowledge Be aware of Health & Safety issues around maintenance repairs and when working in occupied properties Demonstrate a working knowledge of repairs and maintenance and be able to apply this to property inspections The ability to maintain and provide written records as required Basic IT skills Personal Qualities Excellent communication skills Enthusiastic and motivated nature Takes pride in producing high standards of work Professional attitude in work and manner Able to weigh up situations and act on them accordingly Receptive and responsive to change Good organisation of work and appropriate time management skills Able to work independently on own initiative and as part of a team Commitment to the values, aims and objectives of the Group General Full Valid Driving licence Willing to undertake any training that will develop the role and themselves This post is subject to a satisfactory Enhanced DBS Disclosure Provide and maintain own power and other hand tools as required to carry out these trades Coastal Housing Group (April 2016) Page 5 of 6

6 Experienced Limited experience No experience Multi Trade Task Requirements Instructions for completion Please tick the left hand columns to show your appropriate level of experience for each of the skills listed under the various categories. This form should be returned with your application form Carpentry Repair or renew locks, ease and adjust internal and external doors Renew double glazed units, replace hinges and ironmongery to windows and doors Repair kitchen units generally Hang or ease and adjust internal doors Replace skirting boards, door linings, architrave, etc Install new kitchen units incl. associated tiling and plumbing work Tiling Replace tiling to kitchen and bathrooms Patch repair work to walls, plastering, etc Patch repairs to isolated areas of wall or floor tiling Lay new non-slip or vinyl flooring Plumbing Replace taps, washers, unblock sinks, etc Repair minor water leaks / plumb in / attend to washing machine leaks Install new kitchen sinks (and associated work to worktops) Install bathroom suite(s) Decorative Re-board ceilings or patch repair work to same Patch plastering to small or minor areas ready for decoration Decorate isolated areas after repair work Decorate larger areas (ceilings, walls, etc) External Carry out patch repairs to paths, steps, etc Repair sheds, glazing, etc Renew fencing and associated work Lay paving and / or patio areas Build block work or brick work walls Other Skills (please complete as appropriate) Coastal Housing Group (April 2016) Page 6 of 6