REPLICATION, BACKUP AND RECOVERY

Transcription

1 REPLICATION, BACKUP AND RECOVERY THE TRENDS AND REALITIES 2014 Windstream Communications, Inc.

2 AGENDA Corporate Overview Impact of Business Outage Causes of Outages Planning and Approach Realities Choosing the right provider

3 WE RE PROVEN & STABLE YEARS OF EXPERIENCE BACKED BY A FORTUNE COMPANY CUSTOMERS

4 SMART SOLUTIONS

5 ARE YOU READY? 15% of all consumer-level digital businesses will fail due to inadequate protection against unplanned end-to-end transaction downtime.. - Gartner Predicts 2015: Business Continuity Management and IT Disaster Recovery Management

6 IMPACTS OF A DISASTER PRODUCTIVITY MONEY YOUR JOB Lost productivity (72%) System downtime (59%) Increased support requirements (44%) 56% said 5 days of downtime would cost at least $100K 30% said it would cost $500K+ 66% said their job would be at risk if a 24 hour was RTO exceeded

7 DR BC Planning is still overlooked and Disaster Recovery is being sold as Business Continuity. People Processes Infrastructure (DR) Partners/Suppliers

8 75% ARE NOT PREPARED 1 DRPBenchmark_Survey_Results_2014_report.pdf 2

9 WHAT IS THE CAUSE? Source: SpiceWorks Surveys of IT Professionals, March 2015

10 AN OUNCE OF PREVENTION.. Responding to an incident in crisis mode without the benefit of planning, coordination and testing will result in more downtime, higher recovery costs due to on demand buying and a possible lack of recovery resource availability, especially during a regional event. - Gartner Foundations of Business Continuity Management

11 WHAT IS IN THE WAY? 100% 80% 60% 65% 64% 40% 20% 0% Staff time / resource constraints Budget constraints 15% Solution capabilities 4% 4% 7% Other None / N/A Don t know Source: SpiceWorks Surveys of IT Professionals, March 2015

12 SAVE TIME, CUT COSTS, MINIMIZE RISKS

13 DRaaS USE CASES USE CASE 1 # Employees: 25 Vertical: Healthcare Target Market: Consumer Production Environment: 3 Physical Servers Business Drivers: Short RTO, Application consistency in SQL DB, Limited IT Staff and Budget USE CASE 2 # Employees: 1000 Vertical: Finance Services Target Market: Consumer, B2B Production Environment: Virtual Environment Business Drivers: Geo diversity, self-service testing and assisted declaration. RTO requirements for critical servers within minutes, DR is part of a full BCP

14 TRADITIONAL vs. DRaaS COSTS $147,000 $84,050 $84,050 $84,050 DIY DR DRaaS $69,600 $69,600 $69,600 CapEx Year 1 Year 2 Year 3

15 PERCEPTION vs. REALITY Customers want Self-Service. All providers are offering the same service. Most organizations do not have the staff or skills needed to perform self-service testing and recovery. Services vary greatly, some only offer one product, while others have a full suite of services. DRaaS is expensive. Top tier providers offer tailored solutions meeting technical and budget needs. DR environments are an island. DRaaS only works if you are already in the cloud. DRaaS and Data Survivability are not the same thing. DR environments can be intermingled with production, test and dev. Many options are available, even for those that are not in the cloud. Data Survivability is the basic form of Disaster Recovery.

16 IMPORTANT TRAITS OF A QUALITY PROVIDER THEY UNDERSTAND WHAT A CLIENT EXPECTS FROM A SERVICE PROVIDER MEANINGFUL SERVICE LEVELS HISTORY IS IMPORTANT How long have they been doing this? What is their core competency? Running production environments, selling hardware, or marketing? SOLUTION SETS, NOT JUST A SINGLE SOLUTION COMMITMENT Is this a long-term investment, or a ride the wave type of partner? CULTURAL FIT IS OF UTMOST IMPORTANCE Would you hire the people that work for the provider? If they are going to be an extension of your team they have to feel like they are capable of being on your bench

17 TAKEAWAYS Do what is right for your business DR is part of an overall BC Plan, Planning is critical Choose proven providers that are committed

18 Q & A SESSION