ANSI/ASIS PSC.1 Standard: Enhancing Management of Security Operations

Transcription

1 ASIS International ANSI/ASIS PSC.1 Standard: Enhancing Management of Security Operations Human Rights and PSC.1 September 28-October 1, 2015 Anaheim, California James Schmitt, Human Analytics LLC Human Analytics LLC

2 The Human Rights Context u The PSC1 standard is infused with human rights the words appear 130 times in the document! u Provides the business case for human rights u Enabling private security companies (PSCs) to provide quality services while maintaining the safety and security of their operations and clients within a framework that aims to ensure respect for human rights, national and international laws, and fundamental freedoms u Respect for human rights and humanitarian law minimizes the risk of undesirable and disruptive events but also value added through a continual improvement process u Realizable: PSCs already understand management standards u End goal: A shift in corporate culture so that respect for rights is embedded in all aspects of corporate values, management systems, governance, and operations. Risk Reduction. 2

3 PDCA Plan - Do - Check - Act Approach to structured problem solving focused on continual improvement Plan Define & Analyze a Problem and Identify the Root Cause Act Standardize Solution Review and Define Next Issues Do Devise a Solution Develop Detailed Action Plan & Implement It Systematically Check Confirm Outcomes Against Plan Identify Deviations and Issues 3

4 Highlights: Human Rights and Planning u Policy and management commitment u 6.3 Statement of Conformance with Montreux Document, the International Code of Conduct for Private Security Providers, applicable IHL, HRs, and customary laws; communicated internally and externally u 6.4 Policy including avoiding, preventing and reducing likelihood and consequences of disruptive and undesirable events and commitment to human rights as a first priority u Risk assessment and impact analysis u 7.2 Risk Assessment including identifying tactical and operational risks that affect ability to abide by principles of human rights; evaluating effectiveness of risk controls and treatments; consultation and communication with internal and external stakeholders 4

5 Highlights: Human Rights and Doing u Develop and implement operational and control strategies, plans, procedures and programs, including: u Establishing Norms of Behavior and Codes of Ethical Conduct u Selection, Background Screening and Vetting of Personnel (including reviewing reports of involvement in human rights violations) u 9.3 Competence, Training, and Awareness (including on applicable local and international laws and human rights and humanitarian law; use of force; procedures to reduce, respond to and report on disruptive and undesirable events; cultural sensitivity) 5

6 Highlights: Human Rights and Checking u Performance evaluation, including: u 10.1 Monitoring and measurement (to include supply chain relationships that impact performance and conformity with management policy) u 10.2 Evaluation of compliance (with applicable legal, regulatory and human rights requirements) u 10.4 Nonconformities, Corrective and Preventive Action (to include identifying, investigating, and correcting nonconformities; reviewing the effectiveness of corrective and preventive actions) 6

7 Highlights: Human Rights and Acting u Review and improve the management system to incorporate required adjustments based on the Check phase, including u 10.6 Management review (based on the performance assessment and, adjust management system as needed) u Implement opportunities for improvement u Goal is the continual improvement of the effectiveness of the management system 7

8 Strengths of PSC.1 s Human Rights Risk Mitigation u More than just a voluntary standard u Embedded in contract vehicles u Participating governments recognize business responsibility to respect human rights u Certifiable to include field audits; allows companies to know and show u Prevention focused: Human rights risk assessments and risk avoidance u Redress and Improvement: Complaints procedures; Performance evaluation; Management review u Creating and spreading a desirable corporate culture: The PSC.1 QAMS promotes an organiza2onal culture that bonds quality of service with respect for law and human rights. Why is complying with the human rights provisions of PSC.1 important for private security companies and their clients? 8

9 Thank You Questions? James Schmitt, Managing Partner Human Analytics, LLC