SUMMER Employer Toolkit

Transcription

1 SUMMER 2018 Employer Toolkit

2 89% of supervisors would consider hiring their intern if they had a job opening 75% of interns said their internship helped them decide what career to pursue 97% of supervisors said STEP-UP Achieve was a success at their workplace

3 A MESSAGE FROM THE MAYOR AND OUR PROGRAM CO-CHAIRS Thank you for your interest in becoming a STEP-UP Achieve employer this summer! As leaders in the public, private, and philanthropic sectors, we are focused on developing a highly-skilled workforce to ensure the vibrancy of our city and region well into the future. You can play a pivotal role in this work by hiring STEP-UP Achieve interns. What has made this program unique since its inception 15 years ago is its ability to benefit both you the employer and the interns. With an entire generation of workers getting ready to retire, build a pipeline of talent by hiring from our pool of interns and mentor future members of your profession. Bring fresh ideas and perspective to your organization through the youth and diversity of our interns and help accomplish your diversity & inclusion goals. Get real work done with the help of STEP-UP Achieve interns who have successfully completed a work readiness training certified by the Minneapolis Regional Chamber of Commerce. Create professional development opportunities for your team by having emerging leaders supervise interns giving them a first-time supervisory experience. Every summer, each one of us hires STEP-UP Achieve interns in our own offices or organizations because we believe so strongly in the program s mission. Our interns never fail to inspire us, and we are humbled by the opportunity to make a difference in the life of a young person. We know you will be too. STEP-UP Achieve is directed by AchieveMpls and part of the City of Minneapolis STEP-UP program We hope you will join us in this important work! Betsy Hodges Mayor City of Minneapolis Richard Davis Chairman U.S. Bank STEP-UP Co-Chair R.T. Rybak President and CEO The Minneapolis Foundation STEP-UP Founder; Co-Chair

4 1. PLAN A ROADMAP TO HIRING ST Identify Departments and Supervisors to Host Interns Use our supervisor recruitment video to build awareness and our Job Description Library to identify internship opportunities. Host a brown bag lunch with STEP-UP Achieve staff for potential supervisors who are interested in the program. Ask employees who have a talent for coaching or mentoring members of their teams. Seek out employees who have a specific summer project they need help with. Think about emerging leaders who would benefit from the opportunity to supervise someone for the first time. Encourage employees to build a legacy by sharing their hard-won knowledge and experience with a young person. Brainstorm with your team about back-burner projects that need to get done but never rise to the top of the priority list. Identify employees who have fallen behind on their workflow and could use some temporary assistance. POTENTIAL STEP-UP ACHIEVE INTERNSHIPS Job Department # of Interns Now Submit Pledge Submit a Job Pledge Form with the number of interns your company intends to hire in Summer JOB DESCRIPTION FORM OUTLINE OF A HIGH-QUALITY JOB DESCRIPTION Specific Job Title: Hours Per Week: Supervisor: Primary Project 1: Primary Project 2: Day-to-Day Tasks: Skills Needed: Tips for Developing High-Quality Job Descriptions Be specific this ensures an accurate placement and manages expectations over the summer. Pick one or two substantive projects for the intern to work on throughout the summer and couple them with day-to-day administrative work as it arises. Create jobs that are challenging and interesting by thinking about skills critical to success in your field and developing projects that will help the intern explore and develop those skills. Choose projects that require little supervision after initial training. Talk to previous STEP-UP Achieve supervisors to learn best practices.

5 EP-UP ACHIEVE INTERNS March PLACEMENT JDF and Worksite Agreement Deadline Submit a Job Description Form for each unique position. Review and sign the Worksite Agreement Form and return via fax or . May Intern Placement STEP-UP Achieve will review the Job Description Forms and make one-to-one matches of interns to jobs based on their skills, interests and experience along with your needs as an employer. 4. ONBOARDING Interview Your Intern(s) Interview the intern candidate placed in each job to verify each candidate is a good fit. If an intern match is unsuccessful, we will send you the resume of another wellsuited candidate to contact. Contact Your Intern(s) When STEP-UP Achieve makes a placement, you will receive the resume(s) and contact information of your intern(s). We expect you contact them within three business days to schedule an interview. Intern Onboarding Process Include all key steps like online applications, drug tests, background checks, and health screenings. Tips for Successfully Onboarding Interns Centrally manage the process by having a single point of contact within your organization and closely communicate with STEP-UP Achieve about progress. Develop a complete list of onboarding steps. Allow ample time for interviews and all the steps on the checklist. Try contacting the intern multiple times by phone (during non-school hours) and to schedule the interview. Interns may share a phone and may not have home internet access, which could delay their response. STEP-UP Achieve can assist you and your intern(s) during onboarding and throughout the summer. If you are unable to reach your candidate(s), please inform your primary contact at STEP-UP Achieve, and we will attempt to contact them on your behalf. Send Hire Letter After your intern(s) have completed the onboarding process, please send the student(s) an official letter (including by ) acknowledging employment. The letter should include: Job title Hourly wage Name of employer and location Department, supervisor s name, phone, and Job description Date and time of first day of work June 18 Start Date Official start date for Summer 2018 internships.

6 MAKING STEP-UP ACHIEVE A SUCCESS IN YOUR ORGANIZATION We ve found there are three distinct roles that are critical to making STEP-UP Achieve a success in your workplace. Depending on the size of your organization, one person may fill multiple roles. EXECUTIVE CHAMPION MAIN CONTACT SUPERVISOR Endorses the program at the organization. Influences, champions, and communicates the organization s aggregate internship commitment. Marshals resources and exercises influence to achieve the number of committed internships. Serves as primary conduit for communication and coordination between the organization and STEP-UP Achieve staff. Leads the initiative to determine opportunities and capacity for interns across the organization and identifies supervisors. Monitors progress toward aggregate jobs commitment. Manages internal processes from onboarding through internship completion including scheduling interviews, establishing the onboarding process, and coordinating special summer activities. Interviews intern and makes final hiring decision. Develops intern job description, work plan, and work schedule and communicates these to intern. Serves as primary liaison between the organization and the intern. Identifies a mentor with whom the intern can discuss careers and professionalism (may be supervisor). Reaches out to STEP-UP Achieve staff directly with any issues or questions (while also notifying Main Contact). Completes intern evaluations and program surveys. HOW STEP-UP ACHIEVE SUPPORTS YOU Before the Summer Our staff can help you identify supervisors by speaking at your office or sharing our Job Description Library. With over 8,700 internships created since our founding, we can identify internship opportunities in any business environment. We also work with you to align your onboarding process with high-school-aged interns. Your primary contact at STEP-UP Achieve will collaborate closely to make sure all placed interns successfully make it through onboarding and are hired. During the Summer The summer begins with Supervisor Orientation to prepare you to work effectively with your STEP-UP Achieve intern and share best practices and tools you can use throughout the summer. We also provide a handbook with helpful hints for managing youth in the workplace. Each supervisor-intern pair has a Job Coach a member of our staff who can be a resource for both of you during the internship. Expect your Job Coach to be in touch periodically with ongoing guidance. Don t hesitate to contact your Job Coach at any time if you have any questions or concerns.

7 FREQUENTLY ASKED QUESTIONS How does STEP-UP Achieve place interns in appropriate jobs? We match interns to positions based on the alignment of their interests, skills and experience with the position s requirements. In May, employers receive one resume for each position they submit. Employers then contact the youth directly to set up an interview. If your organization determines the candidate is ill-suited for the position, we will quickly place another candidate for you to interview. How do young people become involved in STEP-UP Achieve? STEP-UP Achieve recruits young people through schools and community partners in Minneapolis. To qualify, applicants must be between the ages of 16-21, live in Minneapolis and meet income eligibility guidelines. All participants must also complete a competitive application and work readiness training. What is the work readiness training program? Our eight-hour training program is certified by the Minneapolis Regional Chamber of Commerce and customized with insights from local businesses. Interns learn critical skills necessary for today s workplace including interviewing skills, workplace communication and etiquette, networking and resume building. At the end, they are more confident and better prepared for their jobs and future careers. Many interns received additional training through STEP-UP Discover internships for year olds. How much do the jobs pay and how long do they last? STEP-UP Achieve employers pay at least $11.25 per hour and provide employment for hours per week for 6-10 weeks. Our Summer 2018 internships officially run June 18 to August 17, but the dates are flexible to meet your needs. What if I have a problem with my intern? Contact your STEP-UP Achieve Job Coach right away to work with you and the intern to address any issues that arise. Your Job Coach can help resolve many issues if they are able to intervene early. If a problem should persist, you may terminate employment at any time. What additional training and support is available for interns? Our Career Pipelines offer year-round, focused career development opportunities in certain industries including targeted trainings, career exposure events, and industryoriented certification programs, like Microsoft Excel training. To get involved, contact Matt Norris at mnorris@achievempls.org or

8 STEP-UP is proud to be a Social Innovation Fund (SIF) Program CONTACT US Matt Norris Manager of Employer Engagement mnorris@achievempls.org Phone: Fax: Printing Courtesy of Unisys Corporation