24,000-29,000 per annum including Inner London Weighting Allowance

Transcription

1 Celebrity Officer - Celebrity Team 24,000-29,000 per annum including Inner London Weighting Allowance 1 x Permanent 35 hours London, EC2A 3NH A fantastic opportunity has arisen for a self-motivated, proactive and enthusiastic individual to join the NSPCC Celebrity Team. The Celebrity Team manages relationships with our key Ambassadors and celebrity supporters, including Wayne Rooney, Cheryl, Sir Michael Caine, Ant & Dec, Sir John Hurt and Alan Shearer. We deliver celebrity support across the organisation for our flagship events, like our annual Childline, TV themed ball, and our national campaigns we re particularly proud of our Paddington Trail and Little Stars. Reporting to the Senior Celebrity Officer, you will have experience of working with celebrities, ideally in the charity sector, and developing opportunities for them to add value to the work of the charity. You will have excellent communication skills and be highly organised with exceptional attention to detail. We believe every childhood is worth fighting for and everything we do at all levels contributes to this. If this sounds like you and you re looking for a varied role in an exciting team, we d love to hear from you.

2 JOB TITLE: Celebrity Officer DEPARTMENT: Celebrity team Partnerships, Fundraising DATE: January 2017 Context and background The NSPCC's mission is to end cruelty to children. In order to carry out its charitable work, the NSPCC relies on the fundraising support of people across the UK for 90% of its annual income. Within Fundraising, our aim is to provide maximum resources for the NSPCC and children by working together to create the best possible supporter experience by building long-term relationships to create an experience which is different, better and more rewarding than that of supporting any other charity. In order to achieve these goals, the NSPCC will be relying heavily on the support of celebrities to add value to our fundraising and importantly, organisational activities. The NSPCC has recently reviewed the way in which it works with celebrities in order to more effectively leverage celebrity support for the Organisation. The Celebrity team sits within the NSPCC s Partnerships department which is responsible for providing value-added support to audience teams within fundraising. The celebrity team s work also covers supporting the wider Organisation, providing celebrity support to meet the needs of every function and division. Key aspects of the role are: To deliver specific aspects of the Celebrity strategy in order to maximise the value of celebrity engagement to the Organisation in line with the Organisation Strategy. To identify opportunities proactively to engage celebrity prospects and existing celebrities and be responsive to requests to support the Organisation s activities. To develop and manage relationships with their assigned celebrities and agents. Job Purpose To contribute to the delivery of celebrity support and creation of new opportunities to engage celebrities that add value to the Organisation. To deliver the agreed Celebrity strategy, goals and standards. To work effectively with other departments in fundraising and other functions/divisions within the NSPCC to deliver support to the Organisation s strategy and associated activities.

3 Key Relationships - Internal The post reports to the Senior Celebrity Officer Audience teams within Fundraising Other teams across the Organisation such as ChildLine Fundraising Communications team Regional celebrity coordinators Key high level volunteer supporters Key Relationships External Celebrities and their agents/publicists/managers as assigned As appropriate supporters and other stakeholders that divisions/functions work with External agencies/consultancies that work with celebrities External celebrity networks Main Responsibilities 1. To contribute to functional/divisional objectives through the delivery of celebrity support and creation of new opportunities to engage celebrities that add value to the Organisation. 2. With the Senior Celebrity Officer devise, agree and deliver specific aspects of the Celebrity Strategy to meet the needs of the Organisation 3. To work with the Senior Celebrity Officer to develop the prospect celebrity pipeline enabling the Organisation to have an active and warm celebrity pool to work with. 4. To conduct regular research on potential new celebrity supporters and existing supporters to aid development and stewardship, and be proactive in spotting and seizing opportunities to engage new and existing celebrities that will add value to the Organisation and develop celebrity support particularly with those celebrities of the moment. 5. To be responsible for the development of relationships and delivery of support from celebrities and their agents. 6. To develop proposals and presentations as appropriate that outline the opportunity for the celebrity and secure their support. This will include presenting the terms of reference and benefits of working with the NSPCC as opposed to any other charity in a compelling way.

4 7. To work with the Senior Celebrity Officer to manage and prioritise the pipeline of requests for celebrity support in order to meet the celebrity needs of the Organisation. 8.To develop and deliver engagement and stewardship strategies to develop and retain our existing and new celebrity supporters so that they are exposed to all appropriate engagement opportunities, divisions and other members of the Society. 9. To undertake specific projects and activities as necessary or as required to support the Celebrity team, Fundraising Operations department and/or Fundraising and the Organisation as a whole. Responsibilities for all Department staff 1. To be responsible for updating databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are upto-date and accurate. 2. To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC s development of fundraising activities. 3. To maintain an awareness of own and others Health and Safety and comply with the NSPCC s Health and Safety policy and procedures. 4. To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on service and theme developments and general NSPCC news. 5. To constantly review opportunities for your personal development. Personal characteristics 1. A personal commitment to ending cruelty to children. 2. A commitment to high standards of service delivery and customer care. 3. Commitment to apply NSPCC s values and behaviours to all aspects of work. 4. Willingness to work flexibly in approach to work and/or work time commitments 5.Willingness to travel throughout the UK in order to meet objectives Knowledge and experience 1. Proven experience of working with high profile celebrities 2. In-depth knowledge of the celebrity arena such as The Arts, Television, Sport, Music & Film

5 3. Proven experience of developing new and existing relationships with celebrities and their agents/managers/publicists to add value to an Organisation and in line with the Strategy s terms of reference for each celebrity. 4. Experience of identifying suitable supporters for projects and then identifying how that support can be used to maximise the benefit to the organisation whilst minimising the contribution from the celebrity 5. Experience of delivering against specific areas of a strategy and associated annual business plan and budget. PERSON SPECIFICATION - Skills and abilities 1. Well developed ability to build, manage and develop relationships with individuals within an organisation and externally and achieve objectives through these relationships. 2. Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way to celebrity prospects and supporters including their agents and internal audiences in order to inspire, inform and engage support. 3. Highly developed ability to verbally present information, including requests for support, presentations and service updates to our celebrity prospects and supporters in a clear, inspiring and confident way to achieve desired outcomes. 4. Proven experience collecting information from various sources, analyse findings, identify opportunities, evaluate their viability and present findings clearly in a way that meets desired outcomes. 5. Well developed ability to successfully negotiate with others to achieve desired outcomes. 6. Ability to work collaboratively with other departments/divisions/functions to meet their needs for celebrity support and add value to the Organisation. 7. The ability to plan, monitor and implement projects, initiatives and requests for celebrity support to agreed deadlines often with conflicting priorities. 8. Proven ability to demonstrate initiative, creativity and agility to achieve a desired outcome. 9. Ability to be reactive and make decisions under pressure.