3 ½ DAY PROGRAMME LEADERSHIP ASSESSMENT AND DEVELOPMENT. INCLUDING MANAGER READY A individual Assessment

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1 IIBF Leadership Centre, Mumbai 3 ½ DAY PROGRAMME ON LEADERSHIP ASSESSMENT AND DEVELOPMENT INCLUDING MANAGER READY A individual Assessment An intensive and interactive learning experience that will equip organizations in providing dynamic and incisive leadership for Branch Managers IN ASSOCIATION WITH DEVELOPMENT DIMENSIONS INTERNATIONAL (DDI), USA 20 th to 23 rd November, 2011 Venue: Indian Institute of Banking & Finance, Leadership Centre 3 rd floor, Tower I, Commercial II, Kohinoor City, Off L B S Marg,Kirol Road, Kurla (W), Mumbai Website:

2 About the Program Leadership is critical for the success of any organization and Leadership development is one constant concern of all types of organizations. Development of Leadership skills is more relevant and crucial for managers of any bank and for all sizes. This is because in majority of the instances, branch managers arrive in their roles without much preparation yet have to handle an array of ever changing challenges. This feature is more pronounced in public sector banking and finance field due to the quick rotation of branch heads. Due to the ever increasing variety of operations and compliance requirements, the areas where a branch manager has to devote his/her focus, in addition to achieving stiff business targets is multiplied many fold in current times. It must be stated that the branch Manager continues to be the one point contact for all regulators and supervisors. The transformation process that the Indian banks have been undergoing be it technology driven or leader driven and the mind boggling growth of banking sector makes leadership development crucial for the sustainability of banking. The success of any bank will depend completely on the success of its branches and hence, there is a need to groom Managers in a concerted manner so that the transition will be smooth for all stakeholders. It is important to note that Leadership 1 is not an exclusive top management issue. Banks need leaders in different geographies and various levels. In this milieu, Leadership development issues like communication, delegation, HR functions like motivation have assumed greater significance today more so with changing expectations from the work force who are better educated and who would like their ideas to be heard and implemented if found to be practical. IIBF intends to play a role in this regard by arranging world class leadership development programmes in association with leading organizations from across the world, at the new leadership centre set up at Kohinoor city, Kurla, Mumbai. The current programme is third in such series. Program Overview The Manger Ready programme is a dynamic 3 ½ days learning and development experience for branch managers. The program is offered in collaboration with the 1 The task of the leader is to get his people from where they are.to where they have not been - Henry Kissinger

3 Development Dimensions International institute, USA which has more than four decades of experience and is specialised in assessing the leadership requirements of various types of organisations and training for talent management for improving performance 2 and bringing out organisational change. The program commences with a 3 ½ hour assessment of the individual participants about their readiness using computer simulation of real type situations. This assessment tests nine critical competencies for a manager. Subsequent three days of actual training will focus on coaching participants in all aspects of branch management to improve their effectiveness multifold. This approach to the program brings a diverse range of topics into a coherent framework that is easily understood by the participants. These vital general management skills provide a breadth of understanding through the use of continuous interactive situation studies. With contemporary program content and multi-mode learning approach, this program offers an outstanding development opportunity for branch managers. Methodology: 1. Facilitated sessions in assessment and diagnosis 2. Group discussions 3. Problem analysis 4. Guided interactions 5. Managing relationships Program Contents: 1. Leadership Overview and its essentials 2. Leading high performance teams 3. Delegation for results 4. Coaching for success and improvement 5. Influential leadership 6. Navigating beyond conflict 7. Adapting to change Learning Outcome: 1. Define and explore what it means and what it takes to be a leader in a organisation driven by values. 2 Do not follow where the path may lead. Go instead where there is no path and leave the trail. - Harold R. McAlindon

4 2. Identify the key leadership and management skills required to successfully implement and execute chosen strategy 3. Identify the key elements of high performance teams and to manage and lead team transitions. 4. What is meant by influential leadership and how to develop that. 5. How to coach individual employees for bettering their performance and thereby improve overall branch performance. 6. Identify the key elements of successful change and to lead and manage resistance to change in an organization. 7. Need for taking personal ownership for the accountability of results within your workplace. 8. Apply cognitive, emotional and social intelligence skills to the role of leadership and managing conflict situations. 9. The need for adapting to changing circumstances and take along your colleagues in adapting. 10. Communicate effectively and convincingly to all levels in their organization. Who will benefit: Current branch heads and identified Branch Managers and Professionals likely to become the next generation of senior managers / executives. Ideally they will have approximately 5-10 years work experience with management responsibilities (leading teams & resources), and have been identified to play a strategic role in their organizations. Participants may come from the banking & finance sector, public and private sector from both local and overseas business. Venue : Leadership Center, Indian Institute of Banking & Finance, Tower 1, 3 rd floor Commercial II, Kohinoor City, Off LBS Marg, Kirol Road, Kurla (W), Mumbai Fee: Rs. 32,000/- per participant plus service ie Rs. 3,296/- aggregating to Rs. 35,296/-, (Non Residential) In case the participants require, the Institute, on specific request,will arrange for stay in Kohinoor Delite (A new hotel within 5 minutes walking distance from the Institute) at an all inclusive price of Rs.5500/- per day plus taxes for double occupancy and Rs 4,500 plus taxes for single occupancy. The rates are exclusive for IIBF trainees and include breakfast, lunch, evening tea and dinner. Four hour internet and free laundry for four pieces of clothing is complimentary.

5 Program dates: 20 th to 23 rd November, 2011 Participants have to report at the campus on 20 th the assessment session. November at 2.30 p.m. for Please send your nominations at the earliest to: The Director of Academic Affairs Indian Institute of Banking & Finance, Kohinoor City, Commercial II,Tower 1, 2 nd & 3 rd floor, Off LBS Marg, Kirol Road, Kurla(W), Mumbai grrao@iibf.org.in Tel no: , Board no: /9604/9907

6 TENTATIVE PROGRAMME SCHEDULE SESSION Afternoon 2.30 p.m Morning Session Afternoon Session Morning Session Afternoon Session Morning Session Afternoon Session LEARNING THEMES MANAGER READY ASSESSMENT ESSENTIALS OF LEADERSHIP LEADING HIGH PERFORMANCE TEAMS SETTING PERFORMANCE EXPECTATIONS DELEGATING FOR RESULTS ADDITIONALLY BRIEFING ABOUT MR REPORTING BASED ON ASSESSMENT COACHING FOR IMPROVEMENT MOTIVATING OTHERS

7 Indian Institute of Banking & Finance Indian Institute of Banking & Finance (IIBF), formerly known as The Indian Institute of Bankers (IIB), is a professional body of banks, financial institutions and their employees in India. With its membership of over 670 banks and financial institutions as institutional members and about of their employees as individual members, IIBF is the largest Institute of its kind in the world and is working with a Mission to develop professionally qualified and competent bankers and finance professionals primarily through a process of education, training, examination, consultancy /counseling and continuing professional development programmes. Development Dimensions International DDI has more than four decades of experience in assessment of skill requirements of various industries. They excel in designing and implementing selection systems, identifying and developing exceptional leadership talent critical to creating high performance work force. Over the past 10 years, DDI has conducted more than 700 frontline leader job analysis studies around the world, assessed more than 1.2 million frontline leaders, and trained and developed 6.3 million leaders. During its 83 years of service, IIBF has emerged as a premier institute in banking and finance education for those employed as well as seeking employment in the sector, aiming for professional excellence. Since inception, the Institute has awarded over 5,84,000 banking and finance qualifications, viz., JAIIB, CAIIB, Diploma and Certificates in about 20 specialized areas and helped bankers to sustain their professionalism through Continuing Professional Development programs.

8 LEADERSHIP ASSESSMENT AND DEVELOPMENT PROGRAMME NOMINATION FORM 20 ST TO 23 rd NOVEMBER, Participant type: Residential / Non Residential ABOUT THE PARTICIPANT : Sr No Name of the Participant Designation Address for Correspondence 1. Tel. no. / Fax/ Mobile id

9 ABOUT THE NOMINATING AUTHORITY : Name : (Mr/Ms/Mrs) Desig. : Bank/Organisation: Address : City : Pin Code : Phone : - Fax : - Mobile : Program fees is payable by Demand Draft favoring Indian Institute of Banking & Finance, payable at Mumbai. (PAN : AAATT3309D) OR DIRECT CREDIT INTO INSTITUTE S ACCOUNT NO with State Bank of India, Kurla (west) branch whose IFSC code is SBIN Program Fee Rs. Payment Details Demand Draft no Service Tax as Mode of Payment Rs. DD Date Applicable (Demand Draft) Total Name of the Bank Rs Signature of the Sponsor/Participant Please send the nominations to : The Director of Academic Affairs, Phone : Indian Institute of Banking & Finance, Fax : Kohinoor City, Commercial II, Tower 1, 2 nd & 3 rd floor, Off LBS Marg, Kirol Road, Kurla (W), Mumbai Website : grrao@iibf.org.in :