A Guide to Becoming an Approved Internal Verifier

Transcription

1 A Guide to Becoming an Approved Internal Verifier

2 Contents How do I become an Approved Internal Verifier (AIV)?... 1 What is an AIV?... 1 What are the benefits?... 1 How do I become an AIV?... 1 Process for becoming an Open Awards AIV... 2 First Steps... 3 Self-Evaluation And Action Plan... 4 Approved Internal Verifier mination Form... 8 AIV Training... 9 Confirmation of Status... 9 Confirmation of Approved Internal Verifier Status/Sector Extension How do I know when my status has been confirmed? AIV Portal Training AIV Reports Authorised Internal Verifier Report Sample Authorised Internal Verifier Report Important tes... 24

3 How do I become an Approved Internal Verifier (AIV)? What is an AIV? Open Awards supports two ways in which credit can be awarded to learners: Lead Quality Reviewer/External Quality Assurer, or Approved Internal Verifier (Direct Claims Status) An Approved Internal Verifier is an individual who has responsibility for internally verifying assessment decisions and recommending learners for award of credit. AIV status relates only to an individual verifier within a particular Centre and is not transferable, either between verifiers or between Centres. What are the benefits? All Centres should seek to achieve AIV status for their Open Awards provision in order to both ensure and measure the rigour and robustness of internal quality systems and to avoid the cost and time of additional quality review visits. How do I become an AIV? AIV status can only be recommended and confirmed by the Lead Quality Reviewer in an existing Centre that has demonstrated robust internal quality systems and whose internal verifiers have met the minimum requirements for the role. An AIV can only be approved following completion of the appropriate Open Awards training and after providing evidence of good practice (after a minimum of 2 satisfactory EV visits). An AIV is approved individually, for a particular centre and, in larger centres, normally for a particular curriculum area/sector. Once an AIV has been approved, the Lead Quality Reviewer will monitor their practice by sampling the Internal Verification documentation and practice. In addition they may wish to sample the assessment evidence of learners.

4 Process for becoming an Open Awards AIV Centre has implemented a robust Internal Quality Assurance system minated person recommended for AIV status by Open Awards Quality Assurer minated AIV completes self-evaluation and action plan QR checks self-evaluation and associated paperwork and notifies nominated AIV of any required actions minated AIV completes actions QR completes AIV application form and nominated AIV is invited to Open Awards AIV training minated AIV completes Open Awards AIV training QR completes confirmation form and approves nominated AIV Ongoing monitoring by QR via AIV reports, quality review visits and standardisation events

5 First Steps Once your Lead Quality Reviewer (LQR) is confident in your Internal Quality Assurance processes they can nominate you for AIV status. The LQR will ask you to complete a Self-evaluation and action plan form. This form is used for two purposes: 1. To focus your attention on your IQA processes and procedures to see where/if any improvements are required 2. To provide evidence to your LQR that you have robust IQA processes in place and that you re-visit and revise these processes Once the form is completed this is returned to the LQR who will check the form and any associated paperwork and notify the nominated AIV if there are any actions to be completed. Once all actions have been completed you will be sent an AIV mination form to complete.

6 Approved Internal Verifier Self-Evaluation and Action Plan: To be completed and ed to your Lead Quality Reviewer ahead of AIV training IQA NAME: CENTRE NAME: QR NAME: Aspect of IQA Process or Documentation 1. Supporting Tutor/Assessors Please detail your staff induction process Requirements Met? / Date Include any changes needed By Whom? By When? What evidence do you have to show this? Update Organisational structure chart LR 30/11 Induction pack available on staff intranet can be supplied to LQR electronically Does you staff induction process cover: How Open Awards works All columns are to be completed by the prospective AIV How a unit of assessment works Evidence of achievement tracking Feedback to learners

7 Mapping of units Equality and diversity in assessment 2. How do you support the assessment process? 3. How do you support the development of the course/s? 4. Pre-course verification How long before the course starts do you carry out PCV? Provide copies of your PCV showing action plan and review 5.Sampling issues How do you plan your sample to be representative? What risk assessment practices are in place?

8 How do you record the sample? 6. On-course verification How often is this carried out? What documentation do you use? Provide samples of documentation showing action plan and review 7. End-course verification What documentation do you use? Provide samples of documentation showing action plan and review 8. Feedback to tutor/assessors How often is this carried out? What documentation do you use, please provide samples

9 9. Equality and diversity issues in verification How do you highlight E&D in assessment planning? 10. Standardisation events How often do you hold Standardisation events? What documentation do you use, please supply copies 11. What Models of IV do you use Further Action Required (if any): Action Required By Whom By When Complete? / Date Signature of Quality Reviewer:

10 To be completed by the Centre s Quality Reviewer Approved Internal Verifier mination Form 1. Centre Details Centre Name Quality Assurance Contact 2. minated AIV Personal Details Full Name Contact Details Telephone Contact Details Role within Centre minated AIV completes sections 1-4 of the form and returns this to the LQR 3. Previous Experience (please provide details of all Open Awards or other Internal/External Verification/Moderation experience the nominee has attained) Ideally AIVS will have at least 2 years current experience of Internal Verification 4. Qualifications (please provide details of any Verifier or Moderator Qualifications/experience the nominee holds and details of Open Awards training attended) Ideally AIVS will hold a recognised Internal Verification or Internal Quality Assurance qualification (such as IQA, D34, V1) Quality Reviewer (name): Date: AIV Training Required? YES NO Preferred location? Speke Online Open Awards/AIV mination & Centre Extension Form/0716

11 AIV Training Once this form has been received at Open Awards, the nominated AIV will be invited to attend training. Training is on set dates throughout the academic year at Open Awards offices in Speke or can be completed online using Moodle. Access to training is by invitation only; you will be sent a link to book your training and will be issued with a password to access this. Confirmation of Status On completion of your training the LQR will complete an AIV confirmation form, confirming which Sectors and Courses you have AIV status for. Should your centre introduce further courses then please discuss AIV status for these with your LQR. Depending on the nature and level of the courses then your LQR may reintroduce verification for this course until they are happy that you have mirrored IQA processes and procedures from other courses.

12 To be completed by the Centre s Quality Reviewer Confirmation of Approved Internal Verifier Status/Sector Extension This document is completed by the centre s Quality Reviewer when they are confirming that an individual working in the named centre has achieved Authorised Internal Verifier Status. Completed forms should be returned to quality@openawards.org.uk. Name of Centre: Centre : Named Quality Contact at Centre: Full name of individual to be given AIVS Status: address of individual: Telephone number of individual: Course(s) for which they have AIVS status - please list: Sector(s) - please tick: 1. Health, public services and care 2. Science and mathematics 3. Agriculture, horticulture and animal care 4. Engineering and manufacturing technologies 5. Construction, planning and the built environment 6. Information and communication technology 7. Retail and commercial enterprise 9. Arts, media and publishing 10. History, philosophy and theology 11. Social sciences 12. Languages, literature and culture 13. Education and training 14. Preparation for life and work 15. Business, administration and law 8. Leisure, travel and tourism OTHER: (eg Foundation Learning all sectors) please specify: Name of Quality Reviewer confirming AIVS status: Date : Open Awards/QR/Confirmation of AIV Status Form/0716

13 How do I know when my status has been confirmed? You will receive an from the Head of Quality at Open Awards. The will confirm the sectors you have been approved for and will include: a template AIV form a sample completed form details of how to book onto our remote AIV Portal Training AIV Portal Training This is the last step in your training. The training is completed using Join Me (online conferencing) and your computer. One of our trainers will take you through the steps of verifying your courses through our secure portal. Once this training is complete you will receive your login and password for the system. AIV Reports AIV reports must be completed and uploaded to the portal within one week of verification activity. Failure to submit reports can lead to removal of your AIV status pending a chargeable visit.

14 Authorised Internal Verifier Report This report should be completed by the Authorised Internal Verifier within one week of any verification activity where RACs have been verified. It should be sent electronically to the Quality Reviewer for the centre and the Quality Officer. Please te: This Report does not replace the formal Documentation of the IV Process which should be completed and retained by the Organisation in accordance with the Guidelines in the Open Awards Recognised Centre Handbook. Name of Centre: Centre Number: Address of Centre: Name of Authorised Internal Verifier: Date of Verification Activity: Scope of Verification Activity: Please list below the details of all the courses and runs for which the Award of Credit is being claimed: Course Title Course ID Run ID Number of learners being recommended for credit Please add more rows if necessary

15 Have Exemptions, Equivalents, Credit Transfers or Recognition of Prior Learning been claimed for any learners? If, please give details/learner s names (learners where claims have been agreed must be included in any sampling): N/A Open Awards were notified at Registration (evidenced by RAC)? Completed Learner Past Achievement Form(s) available Copies of Certificates, where applicable, available? If, please detail any concerns (adding any identified actions/recommendations to the Recommendations for improvement following the IV Process section)

16 AIV Sampling Tracking Matrix relating to the RAC(s) being signed off: Run ID Learner Name: Tutor/Assessor Name: Unit / learning outcomes sampled: Is there evidence that the outcomes have been met? Is the evidence appropriate for the level? Comments: Your sample size should follow Open Awards guidelines, which is a minimum of 5 units. Where there are in excess of 50 units, 10% of the total units should be sampled

17 Recommendations for improvement following the IV Process: Recommendation By Whom By When Completed? Date completed Any other comments following the verification activity: I confirm that the award of credit as recommended on the RACs is secure for the scope of provision listed herein, and that I am the person authorised by Open Awards to sign these: Print Name: Date:

18 Sample Authorised Internal Verifier Report This report should be completed by the Authorised Internal Verifier within one week of any verification activity where RACs have been verified. It should be sent electronically to the Quality Reviewer for the centre and the Quality Officer. Please te: This Report does not replace the formal Documentation of the IV Process which should be completed and retained by the Organisation in accordance with the Guidelines in the Open Awards Recognised Centre Handbook. Name of Centre: Training 2000 Ltd Centre Number: Address of Centre: Furthergate Industrial Estate Harwood Street Blackburn BB1 3BD Name of Authorised Internal Louise Hedge Verifier: Date of Verification Activity: 05/07/2016 Scope of Verification Activity: Please list below the details of all the courses and runs for which the Award of Credit is being claimed: Course Title Course ID Run ID Number of learners being recommended for credit Certificate in Getting on at Work Certificate in Getting on at Work The form can be used 1 to report on more than one course Certificate in Getting on at Work Certificate in Getting on at Work Certificate in Getting on at Work Certificate in Getting on at Work Certificate in Getting on at Work Certificate in Getting on at Work Please add more rows if necessary Aiv Booklet (4)

19 Have Exemptions, Equivalents, Credit Transfers or Recognition of Prior Learning been claimed for any learners? If, please give details/learner s names (learners where claims have been agreed must be included in any sampling): Open Awards were notified at Registration (evidenced by RAC)? Completed Learner Past Achievement Form(s) available Copies of Certificates, where applicable, available? N/A If, please detail any concerns (adding any identified actions/recommendations to the Recommendations for improvement following the IV Process section) Aiv Booklet (4)

20 AIV Sampling Tracking Matrix relating to this RAC sign off: Course Title Learner Name: Tutor/Assessor Name: Unit / learning outcomes sampled: Is there evidence that the outcomes have been met? Is the evidence appropriate for the level? Comments: Certificate in Getting on at Work Alan Smith Chris Jones Managing study Please give as much information as you can, this helps to give your LQR a good overview of your courses and AIV practices Candidate has identified the main aim of a course of study is to learn new things, acquire new skills, gain more knowledge and qualifications. A detailed account of appropriate times to study and any personal challenges they may face has been provided. Alan has provided 2 Smart targets however these could have been more detailed and a lot more specific. Two pieces of evidence have been provided for using a range of reading techniques and a detailed account of the candidate s future learning needs has been written. Certificate in Getting on at Work Natasha Smith Chris Jones Approaches to learning All of the evidence records have been signed by assessor and candidate. Four examples of past learning examples have been identified, including how the learning took place in each one. A detailed account of three of the different ways in which people learn have been outlined, To gain knowledge, Aiv Booklet (4)

21 Certificate in Getting on at Work Bradley Smith Craig Jones Getting the most out of training qualifications and to get a job or apprenticeship has been identified as the relevance of learning, this also includes to where learning takes place and different activities used. She has identified her own learning preference as kinaesthetic. The candidate has provided two examples of how visual, auditory and kinaesthetic learners may choose a particular course of study. The candidate has been able to provide detailed accounts writing in full sentences and paragraphs to ensure all the criteria is covered. Complete silence, sitting close to the speaker and 1 person talking at a time have been identified as strategies for effective listening, more than 1 person talking at a time, noises around the room and sitting at the back have been given as barriers. The candidate has given lots of examples of ideas and questions that they have asked during training and they took part in a team activity to show this. Various examples of possible barriers to contributing in a group have been outlined. The candidate has taken notes in an activity and then been able to answer questions based on this. The assessor has provided positive feedback throughout including a summative feedback of the unit at the end. Aiv Booklet (4)

22 Certificate in Getting on at Work Certificate in Getting on at Work Certificate in Getting Ahmed Smith Chris Jones Planning for progression Kain Smith Chris Jones Discrimination at Work Aruubh Smith Chris Jones Bullying and Harassment The candidate has identified accountancy as an idea for a career and included brief training needs that they will need for this, their key ide in the planning is to focus and has given reasons as to why. A detailed definition of target setting has been provided. Smart targets have been defined and the candidate has been able to set their own long, medium and SMART short term targets to achieve. Various forms of evidence have been provided for this unit and all of the work has been annotated. Really good definitions for discrimination and prejudice have been provided and lots of ways in which people can face discrimination have been provided. Kain has provided personal examples of discrimination that he has faced. The Equality Act 2010 has been identified as the act of Parliament and that it is in the workplace to make sure that people are treated equally and fairly. The Equality and Diversity policy has been outlined as a company policy that is designed to eliminate discrimination and they have stated where they would find a copy and who they would ask to help. Three really good ways of dealing with difficult situations at work have been identified. Some really good evidence has been provided for this unit. Good annotation by the assessor. Two descriptive definitions of bullying and harassment have been provided, various Aiv Booklet (4)

23 on at Work Certificate in Getting on at Work Ella Smith Chris Jones Getting the most out of training examples of both of them have also been given. The candidate has given a written description of the difference between fun and bullying and harassment and they took part in a group discussion. Changes in personality, unexplained absences and being tense all of the time have been identified as signs of bullying and harassment. The candidate has stated that they would confront the bully, not cry in front of anyone and tell somebody in charge if they were a victim. Two policies have been identified in relation to bullying and harassment and the key procedures have been stated, a copy of the anti-bullying policy has also been provided. Various forms of evidence have been provided for this unit. Good annotation by the assessor. Avoiding distractions, sitting closer and being silent when somebody is speaking have been identified as strategies for effective listening, and a really good descriptive written piece detailing barrier has also been provided. The candidate took part in a group activity whereby they provided ideas and asked questions throughout and evidence of this has been provided, this also includes some of the barriers that they faced. A clip was watched by the candidate and they had to take notes throughout and answer questions based on the notes that they took. Various forms of evidence have been provided Aiv Booklet (4)

24 Certificate in Getting on at Work Sabrina Smith Chris Jones Equality and Diversity for this unit and the work has been annotated throughout. The candidate has defined what is meant by the terms equality and diversity. Everyone gets treated the same, equal pay and employing people from different backgrounds have been given as examples of the E&D in operation at T2000. Two E&D issues have been identified and the candidate has stated how these could be resolved. The key principals have been identified, including what an equal ops policy sets out to achieve. Human resources and management have been identified as to who has responsibility. Giving training to all staff, ensuring everyone is aware of the statement and by being approachable are the positive ways identified that a workplace can recognise and support E&D. Four really good examples of the consequences of ignoring equal opportunities have been given. Aiv Booklet (4)

25 Recommendations for improvement following the IV Process: Recommendation Share use of SMART targets at next team standardisation meeting By Whom Chris Jones By When Next Mtg Completed? Date completed Any other comments following the verification activity: Good annotation throughout by the assessor and excellent feedback provided, this has now been improved since the summative feedback is provided at the end of a unit as it also gives the candidate a chance to provide feedback as to how they found the unit. I confirm that the award of credit as recommended on the RACs is secure for the scope of provision listed herein, and that I am the person authorised by Open Awards to sign these: Print Name: Louise Hedge Date: 05/07/2016 Aiv Booklet (4)

26 Important tes Please note that an AIV can only sign off the award of credit within agreed Sector Subject Areas (SSAs). Also, AIVs cannot sign off the award of credit in a limited number of cases, such as externally marked assessments. Should an Approved Internal Verifier leave the centre it is important that Open Awards are informed immediately. Where there is evidence that the required standards have not been met Open Awards may decide to withdraw approved status of an individual verifier. It is mandatory for centres with Direct Claims Status to have at least one AIV attend at least one of the regional standardisation events during the academic year. In cases of non-attendance, AIV status will be removed.