MANAGING YOUR PERSONAL RISK KNOWING YOUR LEADERSHIP STYLE

Transcription

1 MANAGING YOUR PERSONAL RISK KNOWING YOUR LEADERSHIP STYLE FTA Conference Managing Risk in the New World Andrea Corcoran 17 th November 2017

2 AGENDA FOR TODAY What is leadership Manager vs leader Leadership styles Leadership presence Emotional intelligence and leadership

3 WHAT IS LEADERSHIP?

4 WHAT IS LEADERSHIP? Peter Cosgrove It s incremental experience. Every time you do something, provided you maintain a core sense of integrity and honesty and determination, you ll benefit from even your failures. Hopefully not too many abject failures, but even the little ones make you better, provided you re determined to do a bit better not to do that again on you next time out. John Kotter It is associated with taking an organisation into the future, finding opportunities that are coming at it faster and faster and successfully exploiting those opportunities. Leadership is about vision, about people buying in, about empowerment and, most of all, about producing useful change. Leadership is not about attributes, it s about behaviour. And in an ever-fastermoving world, leadership is increasingly needed from more and more people, no matter where they are in the hierarchy.

5 SKILLS OF A MANAGER VS A LEADER Skills - Manager Technical/professional proficiency Team play Relationship benefits for person benefits and results Using company tools, processes and procedures Skills - Leader Planning budgets, projects, workforce Job design Selection of people Delegation Performance monitoring & measurement Coaching and feedback Rewards and motivation Communication and climate setting Relationship building: up, down, sideways, external Acquisition of resources

6 ROLE OF A MANAGER VS A LEADER Manager Focus on things Do things right Plan Organise Direct Controlling Follow the rules Coping with complexity Staffing and structure Problem solving Leader Focus on people Do the right things Inspire Influence Motivating Build Shape Entities Coping with change Aligning people Setting a Vision

7 AUTOCRATIC LEADERSHIP Leaders have a lot of power over their people. Team members have little opportunity to make suggestions. Downside most people resent being treated this way. Benefit it s incredibly efficient. Decisions are made quickly, and work gets done efficiently. Good in crises.

8 DEMOCRATIC LEADERSHIP Democratic leaders - include the team in decision making process and make the final decisions. Benefits o Team members have high job satisfaction, productive, develops people's skills. o Team members feel motivated and in control of their destiny. Downside o Potentially it is a slow process of decision making. o Need team members with good knowledge or expertise Best when quality is more important than efficiency or productivity.

9 LAISSEZ-FAIRE LEADERSHIP Leaders who allow their people to work on their own. Leaders may give their teams complete freedom to do their work and set their own deadlines. Leaders provide team support with resources and advice, if needed, but otherwise don't get involved. Benefit autonomy of team members, high job satisfaction and increased productivity. Downside if team members can t self-manager is that it can be damaging if team members don't. Very effective with a team of self-starters.

10 TRANSACTIONAL LEADERSHIP Less extreme than autocratic. It comes with the role Benefit o Clarifies everyone's roles and responsibilities. o Rewards on performance. Downside little room to improve job satisfaction. More a management style focus on short-term tasks.

11 TRANSFORMATIONAL LEADERSHIP Best leadership style to use in business situations. Benefits o Leaders are inspiring and drive initiative. o High productivity and engagement from everyone. o Motivates and challenges everyone. Downside - leaders need to be supported by "detail people." Adds new value.

12 LEADERSHIP STYLES Elements to consider for which leadership style to use Skill level of the staff involved How much time you have Motivational and engagement levels of staff Size of your team The past

13 WHAT IS LEADERSHIP PRESENCE? The ability to project a sense of ease, poise, or self assurance, especially the quality or manner of a person s bearing before an audience. Dictionary.com Defining executive presence is like nailing jello to a wall. Tracey Edwards Ernst & Young

14 LEADERSHIP PRESENCE

15 EMOTIONAL INTELLIGENCE OF A LEADER 1. Self awareness 2. Self regulation 3. Motivation 4. Empathy 5. Social skill

16 MANAGING YOUR PERSONAL RISK One action that you are going to take to optimise your leadership opportunity?

17 Thank You Questions? Andrea s m: e: acorcoran@smgrp.com.au 17