The 2018 Deloitte Millennial Survey Chile May 2018

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1 The 2018 Deloitte Millennial Survey May 2018

2 Background 312 Millennial interviews achieved in (all in full-time employment) Gender Have children Job seniority/level men 49% No 51% Yes 3% 3% 12% Trainee/apprentice/graduate Junior-level executive Mid-level executive Senior executive Head of department/division women 42% Senior management team/board 2nd Degree, masters or PhD Education level 9% Organization size % Organization type 3% 1% 9% 11% Listed/publicly owned business Privately owned business State-owned or public-sector organization 91% University/college degree % Not-for-profit organization/charity Other 2

3 economic, political and social outlook Percent who expect the overall economic situations in their countries to improve (next 12 months) 100% Latin Percent who expect the overall social/political situations in their countries to improve (next 12 months) Percent of millennials expecting to be better off/happier than their parents Financially better off Happier 75% 25% 47% 43% 40% 43% 42% 32% 41% 38% 53% 45% 58% 45% 37% Latin 36% 70% 64% 51% 60% 56% 43% 0% % Top-five issues of greatest personal concern to millennials in 42% Crime / personal safety 32% Climate change / protecting the environment / natural disasters Income inequality / distribution of wealth Healthcare / disease prevention Education, skills and training Latin Q1. Do you expect the overall economic situation in your country to improve, worsen or stay the same over the next 12 months? Q2. Do you expect the overall social/political situation in your country to improve, worsen or stay the same over the next 12 months? Q3A/B. How do you feel about the future? Compared to your parents do you think you will be financially/materially better off/happier? Q4. Thinking about the challenges facing societies around the world, which three of the following issues are you personally most concerned about? Base: 337, 10,455, Latin 2,023 3

4 behavior, priorities and impact of business Percent of millennials who agree with the following statements about business behavior They focus on their own agenda rather than considering the wider society 48% 75% 59% 75% Percent of millennials who say businesses (showing top five unmet ambitions) What business SHOULD try to achieve My organization's priorities Percent of millennials who say the following groups are currently having a positive or negative impact upon society They have no ambition beyond wanting to make money 41% 67% 63% 43% 38% 37% 31% 40% 29% Business leaders 32% 57% Leaders of NGOs and notfor-profits 62% 20% They behave in an ethical manner 40% 75% 47% 65% 14% 19% Religious/ faith leaders 18% 72% Their leaders are committed to helping improve society 38% 65% 46% 62% Enhance Improve/protect livelihoods (of its the environment employees) Improve skills of its employees Generate jobs / provide employment Improve society e.g. educate, inform, promote health and wellbeing Political leaders 10% 82% Q12. Thinking about businesses around the world, would you agree or disagree that the following statements describe their current behaviour? Q11a. Which of the following words and phrases match your own belief as to what business should try to achieve? Select up to three. Q11b. And what would you say are the main priorities pursued by the organization you currently work for? Select up to three. Q6. Do you think the following groups are currently having a positive or negative impact on you and the world in which you live? 4 Base: 337, 2018 / ,455 / 7,900

5 loyalty, turnover and the gig economy Percent who expect to stay with their current employers for... What is important when choosing an employer? Financial reward/benefits 60% 63% already joining or considering the gig economy Instead of full-time job To supplement a full- or parttime job 52% 55% Positive workplace culture Flexibility (i.e., hours and location) 42% 46% 52% 76% 89% Opportunities for continuous learning Well-being programs and incentives 58% 61% 41% 48% 33% Latin 64% Latin 81% Reputation for ethical behavior Diversity and inclusion 20% 22% 19% 57% 78% Less than two years Beyond five years Opportunities to volunteer/make a difference in the community 10% 12% Q14. If you had a choice, how long would you stay with your current employer before leaving to join a new organisation or do something different? Q22. In general, how important are the following aspects when you are considering working at an organization? Please select each in order of their importance to you, from most important (1) to least important (8). Q24. The recent rise of the gig economy has seen large numbers of people leave full-time employment or supplement their income by taking on short-term contracts or freelance work. Would you consider joining the gig economy by taking on such roles Base: 337, 2018 / ,455 / 7,900 5

6 perceptions of business leaders where organizations and their senior management teams (SMT) are diverse % of millennials who work for diverse organizations, or have diverse senior management teams (SMT) % of millennials saying business leaders are making a positive impact on the world in which they live Diverse organization Diverse SMT millennials 32% millennials in diverse organizations 37% 64% 69% 64% 45% 56% 48% millennials in organizations with diverse SMTs 37% Latin Latin Q43. As regards the extent to which it reflects the wider society in which it operates, how would you describe the current level of diversity in... Your organisation s establishments in / Your organisation s senior leadership team? Q6. Do you think the following groups are currently having a positive or negative impact on you and the world in which you live? Base: All 337, in Diverse Organisations 215, in Organisations with a Diverse SMT 152, 10,455, Latin 2,023 6

7 Diversity, flexibility and millennials loyalty in Percent of millennials who expect to stay with their employer for more than 5 years Expect to stay more than 5 years 67% 51% 48% 32% Not working at a diverse organization Working at a diverse organization Working at an organization that does not have a diverse SMT Percent of millennials who say that in the past three years 62% Working at an organization with a diverse SMT 49% All millennials Expect to leave within 2 years Expect to stay more than 5 years 38% 39% 35% 16% 11% There is more flexibility - I have more options in terms of where and when I work There has been no change in flexibility in terms of where and when I work There is less flexibility - I have fewer options in terms of where and when I work Q43. As regards the extent to which it reflects the wider society in which it operates, how would you describe the current level of diversity in... Your organization s establishments in the / Your organization s senior leadership team? Q16. Thinking of the past three years, which of the following statements best reflects your experience of working at your current organization? 7 Base: All 337, Expecting to leave within 2 years 184, Expecting to stay more than 5 years 80, who have worked in the same organization for over two years: All 176, Expect to leave within 2 years 92, Expect to stay more than 5 years 57

8 Industry 4.0: Impact and development Percent of millennials who agree with the following statements about the impact of Industry 4.0 Percent of millennials saying these groups are most responsible for preparing workers for Industry 4.0 Industry 4.0 will augment my job, supporting me by allowing me to focus on more creative, human and valueadding work 55% 52% 59% 12% 4% 2% 4% 0% 45% 20% Industry 4.0 won't have any impact on my job 18% 18% 16% Industry 4.0 will replace part or all of my job's responsibilities 7% Employers/business in general Schools College/universities Government Individuals (via selfeducation/ongoing professional development) Not-for-profit organizations Don t know Don't know/not sure 6% 8% of millennials in say their employers are helping to prepare them for Industry 4.0 compared with 36% globally Latin Q32. What impact, if any, do you think Industry 4.0 might have on your job? Q34b. Who should be most responsible for preparing workers for the changes that will result from Industry 4.0? Q35. Is your organization helping you understand and prepare for the changes of Industry 4.0? Base: 337, Latin 2,023, ly 10,455 8

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