Competency Assurance - The Emerging Challenge. DNV SeaSkill Services. Maritime Indonesia Capt. Sanjeev Soni. DNV SeaSkill

Transcription

1 DNV SeaSkill Services Maritime Indonesia 2008 Competency Assurance - The Emerging Challenge Capt. Sanjeev Soni DNV SeaSkill

2 Sharing Experience With Bourbon Group Slide 2

3 Owners Challenge: Managing Seafarer Competence! People fit for Purpose: Company Specific Competence Differentiation Strategy Driven by KPI s Conservative Cost Strategy Training Matrix? STCW Compliant STCW requirements Slide 3

4 What Do Specialists say about Management? Peter Drucker: If you can t measure it, you can t manage it. Frank E. Bird: Management will usually attach an increased dimension of importance of anything that is quantified. Thomas J. Peters: What gets measured gets done. Slide 4

5 STCW Convention What to Measure? Slide 5

6 Competence Management System: Main Objectives Fleet Specific Competence Standards for each Rank: Technology on board Operational procedures Company policies Performance Criteria for above Competence Standards Map Competence Provide Value Added Verify training effectiveness training Competence Management System Competence Mapping needs to be done to identify gaps Training shall be done to upgrade skills and increase staff value to the owner/operator DNV Certified CMS 2009 Slide 6

7 DNV SeaSkill compliance facilitation 4 th Stage Certification of Competence Management System 3 rd Stage Verification of Training Monitor, review and assess results Implement training solutions (Re-) define competence needs Business Goals and KPIs 1 st Stage Competence standards for identified ranks Assess current competences Map competence gaps Risk Standards Assessment of Causal Analysis Competence 2 nd Stage Performance Criteria for competence mapping Plan Closing of Gaps Slide 7

8 The Risk Assessment Process... Consequence Modeling SWIFT (focused on Human Competence) Consequences in terms of Personnel, Business Impact and Environment What can go wrong? How bad? How often? Navigation - +? Cargo & Port Ops -? - Machinery & Maintenance Safety/Security & Environment Slide 8

9 CMS: Function, Area & Specific Competence Competence Function Area of Competence Specific Competencies (Tasks) Competence Function Areas of Competence Slide 9

10 The Stakeholders Floating Staff Master, Deck & Engineer officers Company owned/contracted training centers Vessel owner/operator System certifying entity (DNV) Slide 10

11 The competence mapping process... THE TRAINING CENTER THE VESSEL Competence Mapping at the training centre Development of courses and training programmes Training of staff and closing of identified gaps Maintain records Competence Mapping by the senior officers On the Job Training Maintain records and communicate to HQ/training centre Slide 11

12 How will it all work? Senior Officers map juniors Training Centre maps all Training Gap measurement takes place after the mapping Training needs are identified Supers map Senior Officers Training conducted and gaps closed Performance increased Slide 12

13 Training of assessors? So how will I assess? Will I be trained? DNV conducts a Training for Assessors and Assessment Techniques for identified shore and ship staff More senior Officers on the vessels get trained & conduct mapping on board, with the aid of Performance Criteria DNV Trains identified staff Cascade training by trained assessors Trained assessors ashore and onboard The trained staff will conduct mapping of competence onboard and at training centre, hence training many others Objective Mapping Evidence of result Comprehensive TNA Slide 13

14 CMS Alignment with TOTS DATA REVIEW Fleet KPI s Risk Assessment Causal Analysis QMS, SMS PSCI, FSCI, OMVI CBA s Elements 1A, B, C & D TOTS Shore Based Training Company Competence Management System Slide 14

15 Verification of Training Training Delivery report (Centre performance?) Course certification (Learning objectives, Content, Assessment?) Simulator system certification (Level of Realism?) Maritime Training Centre certification (Quality of Management system?) Slide 15

16 Some Application Possibilities... Leadership Planning Recruitment & Selection Competence & Skills Development Competence Management System Performance Appraisal Promotions Slide 16

17 Recent Achievement Slide 17

18 Slide 18