Workforce Scheduler w/wff 7.0

Transcription

1 Workforce Scheduler w/wff 7.0 Workforce Scheduler w/workforce Forecast Manager 7.0 Learning Path Key: Traditional Classroom Virtual Classroom Web Based Training w/virtual lab On-site Training KnowledgePass Course Level: Introductory Intermediate Advanced Project Team System Administrators Application Administrators Configuration Specialists Help Desk Specialists IT/IS HR Managers HR Administrators HR Recruiters Benefits Managers Compensation Managers HR Training Managers Human Resources Schedulers Staffers Manager Supervisor Workforce Scheduler w/wff WFS w/wff Fundamentals Using Organizational Jobs WFS w/wff Managing Forecasts and Schedules WFS w/wff Administering Forecasts & Schedules Workforce Operations Planner Managing Labor Budgets Train-the-Trainer Sessions WFS w/wff Self-Scheduling Employee Training Kit For end users, Kronos offers various solutions and formats, including Kronos KnowledgePass TM and Train-the-Trainer programs, as well as tailored or customized training that reflects the organization s processes, configuration and terminology. For the most up-to-date information on educational offerings please visit Rev C

2 Workforce Scheduler w/ Workforce Forecast Manager 7.0 Course s Course Number: : Workforce Scheduler w/wff 7.0 Fundamentals This instructor-led course prepares you to support Kronos effectively in the Momentum Process Assess phase of a Workforce Scheduler with Workforce Forecast Manager implementation. Specifically, it is designed to help ensure that the Product Design Workshop, a primary activity during the Assess phase, is an effective and efficient collaborative meeting between the customer project team and Kronos. The course covers the labor planning process information and supporting data that the customer project team needs to capture and document in preparation for the Product Design Workshop. It also provides customer project team members opportunities to practice gathering the different types of information by working through business case scenarios. : Analyze and capture each of your organization s labor planning processes so that you can provide accurate information to the Kronos application consultant during the Product Design Workshop Prepare to discuss your organization s labor planning policies, practices, and guidelines during the Product Design Workshop Recognize the various groups within your organization as they relate to volume and labor forecasting and employee scheduling to assist with the design of fundamental organizational structures that are required in Workforce Scheduler with Workforce Forecast Manager members who analyze their policies and business requirements in order to collaborate on and approve the implementation plan for Workforce Scheduler with Workforce Forecast Manager. None : Workforce Central 7.0 Using Organizational Jobs This self-paced course provides you with a conceptual understanding of organizational maps and jobs, an important feature in Workforce Central 7.0. It explains the purpose and benefits of organizational maps and jobs, the relationship between organizational maps and labor levels, and the process for performing job transfers and validating labor account transfers. : Managers who will be working with job transfers or advanced scheduling tasks Configuration specialists and application administrators who will be participating in advanced courses that deal with organizational maps Course Outline The tutorial is organized into 14 topics in 6 modules: Organizational maps and jobs Case studies Organizational maps and labor levels Job transfers Validating labor accounts Organizational groups None Duration: 1 hour and 50 minutes Price: Kronos KnowledgePass subscription required. Method of deployment: This tutorial is accessed via Kronos KnowledgePass. Duration: 1 Day CPE: 6 2

3 op Workforce Scheduler w/ WFF 7.0 Workforce Scheduler w/ Workforce Forecast Manager 7.0 Course s Course Number: : Workforce Scheduler w/wff 7.0 Managing Forecasts and Schedules & Managers/Supervisors This instructor-led course prepares you to use Workforce Scheduler with Workforce Forecast Manager to perform daily and weekly tasks including: preparing for volume and labor forecasts, reviewing and editing forecasts, managing employee availability, skills, preferences, and requests for timeoff, evaluating and maintaining coverage and schedules, and analyzing budget, forecast, and actual data in order to improve productivity and reduce costs. This course combines lecture, demonstration, and many hands-on practice exercises. Identify Workforce Scheduler and Workforce Forecast Manager components and describe how they automate key functions in the labor scheduling process Describe the necessary inputs and outputs of each component Add special events to the site calendar Modify hours of operation Review and adjust volume forecasts Add custom driver data to labor forecasts Evaluate labor forecasts Update employee scheduling information including availability and timeoff requests Set up new hires for scheduling Evaluate and adjust system-generated schedules Post schedules Run schedule reports Monitor business performance and labor productivity data for the current schedule period Adjust current schedules to align with current performance data This course is designed for those responsible for managing forecasts and schedules using Workforce Scheduler with Workforce Forecast Manager. This course also provides those who administer Workforce Scheduler and Workforce Forecast Manager with experience using the tools and processes they maintain in the application. Depending on the organization, this may include the following: Schedulers, Staffers, and Application Administrators on the customer project team Help Desk Specialists Training Specialists Workforce Timekeeper 7.0 Managing Timecards and Schedules OR Workforce Timekeeper 7.0 Managing Timecards and Preparing for Payroll Duration: 2 Days CPE: 12 Workforce Scheduler w/wff 7.0 Administering Forecasts and Schedules Course Number: : & IT/IS This instructor-led course prepares you to configure Workforce Scheduler with Workforce Forecast Manager and perform the administrative functions needed to keep the configuration up-to-date. You will learn the structure and function of forecasting and scheduling configuration components in Workforce Scheduler with Workforce Forecast Manager, as well as a process to configure, maintain and troubleshoot common changes to these components. This course combines lecture, demonstration, and many hands-on practice exercises. Modify organizational map components, such as changing location names and adding jobs to the map Update organizational groups and job transfer sets Describe the dependencies among forecasting and scheduling configuration components in Workforce Scheduler with Workforce Forecast Manager Apply a common process to accurately and efficiently manage and implement changes to forecasting and scheduling configuration components Use automated tools to perform an extensive copy or move of one or more existing stores in the system Administer and maintain forecasting configuration components, such as the special events, hours of operation, and labor standards Administer and maintain scheduling configuration components, such as Scheduler profiles, location profiles and Auto-Scheduler option sets This course is for those responsible for maintaining the configured Workforce Scheduler with Workforce Forecast Manager applications, including: Application Administrators Help Desk Specialists : Workforce Scheduler w/wff 7.0 Managing Forecasts and Schedules Duration: 3 Days Course Level: Intermediate CPE: 18 3

4 Workforce Scheduler w/ Workforce Forecast Manager 7.0 Course s : Workforce Operations Planner 7.0 Managing Labor Budgets This self-paced learning course prepares you to successfully develop effective ways for developing and controlling labor budgeting activities. A sandbox is included so participants can practice various tasks within the Workforce Operations Planner product. Create sales and labor plans using Workforce Operations Planner Perform basic edits on sales and labor plans Evaluate plans using what-if scenarios and comparisons Build custom KPIs to use in what-if scenarios Distribute sales and labor plans for review Sign off on the sales and labor plans as the sales and labor budget Create and publish sales and labor period plans to track performance against budget This course is designed for those responsible for managing labor budgets using Workforce Operations Planner. This course also provides those who administer Workforce Operations Planner with experience using the tools and processes they maintain in the application. Depending on the organization, this may include the following: Schedulers, Corporate Finance, Operations Managers and Application Administrators on the customer project team Help Desk Specialists Training Specialists : None Duration: 6 hours Price: KnowledgePass subscription required Method of deployment: This self-paced learning is accessed via Kronos KnowledgePass. Workforce Scheduler w/wff 7.0 Train-the-Trainer 1 participant Course Number: , -1, -2 : & HR The purpose of the Train-the-Trainer program is to help you successfully deliver Kronos Workforce Scheduler with Workforce Forecast Manager software training to schedule manager end users in your organization. Components of this program include: A welcome packet providing guidance early in the implementation process on developing your Kronos training program Participation for one additional student in your project team s private two-day Workforce Scheduler w/wff 7.0 Managing Forecasts and Schedules class in order to learn product functionality Access to adaptable course content (presentation files, job aids and exercise scenarios and steps) that covers common Workforce Scheduler with Workforce Forecast Manager tasks for schedule managers that you can use as a starting point for creating training content for your organization (a KnowledgePass TM subscription is required to access courseware materials) Participation for one student in a private one-day one-to-one consulting session with a Kronos Certified Instructor that covers creating and implementing your Kronos training program, recommended training practices, and expert tips on adapting your Kronos training content After completing this program, you should be able to: Strategize for your Workforce Scheduler with Workforce Forecast Manager training rollout Define and explain common Workforce Scheduler with Workforce Forecast Manager tasks for schedule managers in your organization Adapt provided course content to meet the needs of schedule managers in your organization Identify KnowledgePass resources to supplement and support your training strategy Prepare to deliver Workforce Scheduler with Workforce Forecast Manager training content to learners Individuals responsible for delivering Workforce Scheduler with Workforce Forecast Manager training to schedule manager end users in the organization. These individuals may be company trainers, project team members, super users or others within the company designated to deliver training. The program focuses on the Workforce Scheduler with Workforce Forecast Manager portion of the schedule manager end user training rollout. None, Private Virtual Duration: 3 days Price: Varies depending on size of organization 4

5 Workforce Scheduler w/ Workforce Forecast Manager 7.0 Course s Workforce Scheduler w/wff 7.0 Train-the-Trainer Private Course Number: , -2, -3, -4, -5 : & HR The purpose of the Train-the-Trainer program is to help you successfully deliver Kronos Workforce Scheduler with Workforce Forecast Manager software training to schedule manager end users in your organization. Components of this program include: A welcome packet that provides guidance early in the implementation process on developing your Kronos training program Participation for up to five students in a private two-day Workforce Scheduler w/wff 7.0 Managing Forecasts and Schedules class delivered as a private virtual event or onsite at your organization in order to learn product functionality Access to adaptable course content (presentation files, job aids and exercise scenarios and steps) that covers common Workforce Scheduler with Workforce Forecast Manager tasks for schedule managers that you can use as a starting point for creating training content for your organization (a KnowledgePass TM subscription is required to access courseware materials) Participation for up to five students in a one-day consulting session with a Kronos Certified Instructor, delivered as a private virtual event or onsite, that covers creating and implementing your Kronos training program, recommended training practices, and expert tips on adapting your Kronos training content After completing this program, you should be able to: Strategize for your Workforce Scheduler with Workforce Forecast Manager training rollout Define and explain common Workforce Scheduler with Workforce Forecast Manager tasks for schedule managers in your organization Adapt provided course content to meet the needs of schedule managers in your organization Identify KnowledgePass resources to supplement and support your training strategy Prepare to deliver Workforce Scheduler with Workforce Forecast Manager training content to learners : Workforce Scheduler w/wff 7.0 Self-Scheduling Employee Training Kit This kit is designed to train employees on using self-service features in Workforce Scheduler with Workforce Forecast Manager. After completing this course, you should be able to train employees to successfully perform self-service tasks such as: Fill an open shift Change availability Swap shifts Request time off The kit is designed for HR administrators who train employees on using self-service features in Workforce Scheduler. Content The kit includes the following materials: Sample job aids for performing self-service tasks using Workforce Scheduler. Microsoft PowerPoint files for sample job aids are also included so that you can tailor these files to reflect your business practices. Microsoft PowerPoint skills are required to customize the contents of the kit. Duration: 2 hours Price: Kronos KnowledgePass subscription required. Method of deployment: This kit is accessed via Kronos KnowledgePass. Individuals responsible for delivering Workforce Scheduler with Workforce Forecast Manager training to schedule manager end users in the organization. These individuals may be company trainers, project team members, super users or others within the company designated to deliver training. The program focuses on the Workforce Scheduler with Workforce Forecast Manager portion of the schedule manager end user training rollout. None Duration: 3 days Price: Varies depending on size of organization 5