Accelerate Your Career with Emotional Intelligence

Transcription

1 Accelerate Your Career with Emotional Intelligence

2 Facilitator Darrell Lim Executive Coach, Consultant & University Instructor Oak Management

3 Emotional Intelligence The ability to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion, and regulate emotion in the self and others Mayer, Salovey & Caruso

4 Activity 1 Word Association Exercise.. TRUST

5 Emotional Intelligence Why it is SO important

6 EQ is an essential ingredient to top performance. RELATING to others is a key competency in leaders EMOTIONAL INTELLIGENCE The essence of effective leadership. The necessary glue to link technical skills and IQ together. EQ distinguishes great leaders from merely good ones

7 What is Emotional Intelligence? Self Awareness: Knowing one s internal states, preferences, resources and intuitions Self Regulation: Managing one s internal states, impulses and resources. Motivation: Emotional tendencies that guide or facilitate reaching goals. Empathy: Sensing what people feel, being able to take on their perspective and cultivate rapport with a broad diversity of people Social Skills: Adeptness at inducing desirable responses in others.

8 Self Awareness INTRAPERSONAL (self focused) Awareness: The degree to which people seem in touch with their emotions Regulation: The degree to which people seem to maintain positive emotional states Expression: The degree to which people seem to communicate desired emotional states to others Emotional PERCEPTION Emotional CONTROL Emotional SHARING INTERPERSONAL (other focused) Detection: The degree to which people seem aware of others emotions Influence: The degree to which people seem intentionally to affect others moods, thoughts, and behaviors Empathy: The degree to which people seem to feel what others are feeling

9 Self Awareness Emotional awareness Accurate self assessment Self-confidence Which ones are you currently excelling at? And which ones do you need to work on?

10 Activity #2 Get into pairs Round 1: Tell your partner all of your have to s and must do s coming up in the next week. You ll have 30 seconds, and then switch up Round 2: Convert the have to s and must do s into I choose to or I m going to.

11 Self Regulation

12 Self Regulation

13 Self Regulation I can t do anything let s think about some possibilities. That s just who I am I can change the way I am. He drives me up the wall I can choose how I ll let him affect me. I can t or I have to I will decide and I will choose.

14 Self Regulation Self-control Trustworthiness Conscientiousness Adaptability Innovation Which ones are you currently excelling at? And which ones do you need to work on?

15 Motivation Achievement Drive Commitment Initiative Optimism Which ones are you currently excelling at? And which ones do you need to work on?

16 Activity #3 Find one partner to do this with Tic Tac Toe! Win as many times as you can within 60 seconds

17 Empathy Understanding Others Service Orientation Leveraging Diversity Political Awareness Which ones are you currently excelling at? And which ones do you need to work on?

18 Social Skills Influence Communication Conflict Management Leadership Change Catalyst Which ones are you currently excelling at? And which ones do you need to work on?

19 Discussion What are you going to do about the top 3 items that you know is holding you back from moving onto the next stage of your career?

20 Follow Up Suggestions On How To Incorporate More Emotional Intelligence Into Your Context. Interested in a FREE Emotional Intelligence Assessment? darrell@oak-mgt.com

21 Learn More Emotional Intelligence Daniel Goleman (1995) Working with Emotional Intelligence Daniel Goleman (2000) Primal Leadership: Learning to Lead with Emotional Intelligence Daniel Goleman (2013) Understanding and Developing Emotional Intelligence Oliver Serrat at Cornell University, School of Industrial and Labour Relations (2009) The 7 Habits of Highly Effective People Stephen Covey (1989)

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