FMM Seminar on Managing Diversity at Workplace

Transcription

1 We are pleased to inform you that FMM Penang Branch will be organizing FMM Seminar on Managing Diversity at Workplace. We live in a rich diverse culture and our work environment is equally abundant with human resources of different background, experience and expertise. Depending on our ethnic and cultural background, our values, beliefs and ways of doing things determine our work habits, communication styles and guides the way we see ourselves and relate with others. In the work environment, we may encounter similarities and differences and we interpret them according to our own cultural lens perspective. The issues and multiculturalism play an important role in creating harmony, teamwork spirits and successful management of an organization. This two-day seminar provides participants with insights, knowledge and practical strategies to sensitively manage the issues and challenges associated with leading a culturally diverse team. Leaders will also understand how cultural diversity impacts on human behaviour and learn effective strategies to negotiate and deal with the competing challenges arising between staff from diverse cultural and linguistics' backgrounds. The seminar will be conducted in English & Bahasa Malaysia. Details of the programme are as follows: COURSE CONTENT Personal Challenge Human Emotional Factors The 8 Sets of Cultural Dimensions Foundation of Team Dynamics Managing Diversity at The Workplace Application of Cultural Dimensions COURSE OUTCOME Participants will: Identify the values and underlying assumptions of individuals and how cultural differences are brought to the workplace Explore how diversity is managed for best team effectiveness Create the awareness of differences in diversity to increase tolerance, break barriers and cultivate trust Refine and apply managerial practices in your organization that has both the global and local content

2 SPEAKER Mr. Steven Khong is a certified motivational speaker and self-development coach in the MLM and MNC fraternity since He has conducted a lot of seminar courses for many entrepreneurs, managers and leaders in the industry. Among the courses he designed are The Winning Attitude, Train The Trainer program, Public Speaking program, Communication Skills, Leadership Skills, Customer Service and Road To Peak Performance Manager program. During the course of his training, he has traveled extensively in the South East Asia region to share his experience with a lot of entrepreneurs and industry leaders where he spent two years in India and three years in Indonesia. His training is geared towards accelerate learning with emphasis on involvement, interaction, innovation, positive attitude collaboration, paradigms and teamwork. His presentation is short, humorous and witty with a lot of short stories and motivational anecdotes to send the desired messages to the participants involved. Steven s forte lies in intra-personal skills such as changing the mind set of an individual by altering their set of beliefs and perception and developing their self-awareness to a new level. Among some of the organizations who have engaged his services are Komag Penang, Jabil, Flextronics, Seagate Technologies, B Braun Medicals, Panasonic, Sharp Roxy, Benq, Intel, Nestle, Penang Port Commission, Baxglobal, SMCI Globetronics, E & O Hotel Group, Bank Negara, MEPS, Tenaga Nasional, Segi College, Shuang Hor Malaysia, Jeou Shun Taiwan, Luxor Network Marketing (Malaysia and Singapore), PT. BOS (Indonesia), JS Herbal Marketing Pvt. Ltd (India),Ambank Malaysia, Samsung, Sumitomo Singapore, Sapura Kencana, Sepang International Circuit (SIC), Epson Malaysia, Deloitte, Mondelez Malaysia, Pacific Food Sdn Bhd, Servier and Petron Malaysia. DATE, TIME & VENUE Date: 21 & 22 December 2017 (Thursday & Friday) Time: 8.30 am 5.30 pm Venue: Hotel NEO+ Penang, 68, Jalan Gurdwara, Georgetown, Penang. PARTICIPATION FEES FMM Member s: RM */ participant (Included GST) Non-FMM Members: RM */ participant (Included GST) *Inclusive of training materials, 2 coffee break & lunch. HRDF CLAIMABLE WHO SHOULD ATTEND Managers including Executives/ Supervisor/ Emerging leaders and aspiring leaders to be ADMINISTRATIVE DETAILS Seats are limited and thus registration will be based on a first-come, first-served basis upon receipt of completed form. Enclosed brochure and registration form. The completed registration form should be returned by fax/ to the FMM Penang Branch by 14 December 2017 (Thursday). All participants should make payment upon registration. There will be no refund for cancellations less than 7 days (14-20 December 2017) prior to the programme, full refund for cancellations more than 7 days prior to the event (before 14 December 2017). However, replacements can be accepted at no additional cost. All cancellations must be confirmed in writing to the FMM. Participants who registered but did not attend will be billed accordingly. FMM reserves the right to cancel or reschedule the above programme and all efforts will be taken to inform participants of any changes. For further information, please contact Ms. Suguna / Mr. Balbir Singh of the FMM Penang Branch Secretariat at Tel No: / , Fax No: or suguna@fmm.org.my / balbir@fmm.org.my

3 REGISTRATION FORM Date: 21 & 22 December 2017 Time: 8.30 am 5.30 pm Venue: Hotel NEO+ Penang, 68, Jalan Gurdwara, Georgetown, Penang. To: Federation of Malaysian Manufacturers (Penang Branch) 2767, Mukim 1 Lebuh Tenggiri 2, Bandar Seberang Jaya, Pulau Pinang. (Attention: Ms. Suguna / Mr. Balbir Singh) Fax No: suguna@fmm.org.my / balbir@fmm.org.my Dear Sir/ Madam, Please register the following for the programme: FULL NAME I. C. NO DESIGNATION KINDLY TYPE / PRINT NAMES IN BLOCK LETTERS. (If space is insufficient, please attach a separate list) FMM GST Registration No.: Participation Fees: Members: RM800.00*/ participant (Included GST) Non-Members: RM900.00*/ participant (Included GST) Enclosed cheque /bank draft no. for RM being payment for participant(s) made payable to the Federation of Malaysian Manufacturers. Online Banking: Malayan Banking Berhad Submitted by: Name: Designation: Company: GST Number: Address: Tel: Fax: FMM Membership No. (If your company is a member): Do you require vegetarian meal: Yes No Closing Date for Registration: 14 December (Thursday) 2017

4 Programme Itinerary Thursday/Friday 21 st /22 nd December 2017, 8.30 am 5.30 pm Hotel NEO+ Penang 68, Jalan Gurdwara, Georgetown, Penang am Registration am Module 1 Personal Challenge Discover what motivates puzzles and irritates you. Understand what is culture and why it moulds the team characteristics Values and Underlying Assumptions/Presumptions Magnifying lens through your organization s culture am Refreshment / Tea break pm Module pm Lunch pm Module 3 Human Emotional Factors What is beyond money? The 8 Emotional Drives Am I doing the right thing to manage cultural diversity? Circle of Influence versus the circle of doubt Using Emotional Intelligence to foster tolerance and managing emotions Group discussion The 8 Sets of Cultural Dimensions The East and West Approach Discover the 8 sets of Cultural Dimensions and the differences pm Refreshment / Coffee break pm Continuation of Module 3 Uncover your own Cultural Dimension profile Uncover your organization Cultural Dimension profile Group discussion and activity pm Q & A Session 5.30 pm End of programme

5 Programme Itinerary Thursday/Friday 21 st /22 nd December 2017, 8.30 am 5.30 pm Hotel NEO+ Penang 68, Jalan Gurdwara, Georgetown, Penang am Registration am Module 4 Foundation of Team Dynamics Managing Conflict & Blame Syndrome Attitudes of Categories of People in Organization The Pyramid of Success Building trust and relationship am Refreshment / Tea break pm Module pm Lunch Managing Diversity at the Workplace Managing different ethnic groups Managing generational gaps (Baby boomers, Gen X & Y) Managing cultural diversity Creating ethical culture at workplace pm Continuation of Module pm Refreshment / Coffee break pm Module 6 Application of Cultural Dimensions Case studies Group discussion Evaluation pm Q & A Session 5.30 pm End of programme