The Business Case for Work / Life Balance. The work life trends which have a business impact & are more meaningful to employees.

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1 The Business Case for Work / Life Balance The work life trends which have a business impact & are more meaningful to employees.

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8 US companies are trying not to abandon these programs but looking for ways to continue to show a commitment to work /life balance across the company without it costing an arm and a leg. Jim Bird, CEO Worklifebalance.com

9 Unlimited Vacation Small company of 10 Company of Based in Based in

10 Understand Trends Uncover 6 Myths WellStar Case Study Interesting Concepts

11 TRENDS

12 # 1 More Women Mancession 22% less Educated

13 # 2 Men Want a Change 58% 71% 68%

14 79% # 3 Dual Providers

15 # 4 Military Families Frequent moves School disruptions Family separation

16 # 5 Parents with Special Needs Children 1:7

17 # 6 Family Caregiving 35%

18 # 5 Overworked and Underemployed # 7 Overworked and Underemployed

19 # 8 Wellness and Healthcare

20 # 9 Relationship between work and education

21 #10 Green Practices Growing environmental consciousness Today s workers care about the world. Haiti

22 # 11 Multi-generations

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25 # 12 Technology

26 # 13 Stress levels rising

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28 Work Life Balance Act

29 Disparity

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31 It s a female benefit.

32 That it is unfair and unequitable.

33 That it will jeopardize my career and / or promotion.

34 That its all about working from home (or while at the pool).

35 That people are less productive.

36 That it s a soft benefit vs. a strategy for the business.

37 Work Life: Key Business Strategy for Organizational Success Karen Mathews Director, WorkLife Services, WellStar Health System

38 LOCATED IN NORTHWEST GEORGIA SERVING 5 METRO ATLANTA COUNTIES 5 Hospitals / 1,311 Beds 273,000 ER Visits 64,000 Discharges 5 Urgent Care Centers 10 OP Imaging Centers 400 Physicians & Advanced Practitioners 81 Office locations 1.1 Million Office Visits 11,000+ employees Revenues > $1.5 Billion Highest market share in Metro Atlanta region 38

39 INTEGRATED HEALTH SYSTEM DEFINED Advantages of Integration: Common purpose Mutual commitment Shared leadership Enhanced capabilities Single infrastructure Total flexibility

40 LARGE ACUTE CARE HOSPITALS 40

41 OTHER ACUTE CARE AND LONG TERM ACUTE CARE FACILITIES 41

42 Vision Map: A Road Map to the Future VISION: To Deliver World-Class Health Care MISSION: To create and deliver high quality hospital, physician, and other healthcare related services that improve the health and well-being of the individuals and communities we serve. FINANCIAL PERSPECTIVE Income From Operations PRODUCTIVITY Philanthropy GROWTH Cost Asset Utilization Market Share Revenue Opportunities Employee Value Compensation Relationships Image Customer Value Product Relationships Image Salary Incentive Benefits Service Partnership Brand Equity Quality Access Selection Service Partnership Brand Equity OPERATIONS PROCESSES INFORMATION KNOWLEDGE TRAINING PEOPLE CULTURE Return on Investment (ROI) Strategic Focus Investments

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44 What is the Work Life Strategy? Support the Employer of Choice initiative Create a positive work environment Strengthen individual and team resilience to enhance the retention, engagement, commitment and productivity of staff Leverage and maximize a positive work culture where the best people can do their best work in the best place.

45 Why is Work Life So Important? Improve Productivity Reduce Turn-Over Recruit & Retain Top Talent More Engaged Team Members Better Overall Health Lower Stress Fewer Signs of Depression Become a More Effective Workplace Employer of Choice 45

46 Finding the WorkLifeFit Workforce by Age Up to % 1% 27% 42% Workforce Gender Female Male 17% 46 83%

47 Family Friendly Benefits Child Care Centers The Learning Center (Kennestone Campus) & The Children s Nest (Cobb Campus) YMCA (near Paulding campus) Back Up Care 47

48 Family Friendly Benefits Adoption Assistance $5,000 (per finalized adoption) $10,000 lifetime Generous Job Protected Time-Off Paid Maternity/Paternity Leave Medical Issue Immediate Family Member Total of 36 Weeks! 48

49 FREEConcierge Service To All WellStar Employees! Pick up Your Dry Cleaning Grocery Shopping Upcoming Trip? Research your Destination Running Errands Personal Shopping Pick up Lunch 49

50 Workplace Flexibility Compressed Work Weeks (3/12 s, 4/10 s, etc.) Teleworking Nurse Self Scheduling Adjustable Start & End Times One Size Does Not Fit All 50

51 Health & Wellness Annual Health & Benefit Fairs Free Health Screens In-House Prescription Service Employee Health Onsite Fitness Centers 51

52 Ranked one of Atlanta's top 10 Fitness Centers

53 Financial Support Free Income Tax Preparation Bank at Work Program Credit Union Financial Education Education Assistance Ticket Program WellStar Exclusive Discount List 53

54 Community Involvement Must Ministries Terrific Tales Cobb County Stuff A Bus Project Employee Contribution Fun WellStar G.I.F.T Giver Program Giving The Gift of Life 54

55 NATIONAL RECOGNITIONS Working Mother 100 Best Companies 2008 & 2009 Companies That Care Honor Roll 2008, 2009, & 2010 When Work Works Grant Recipient Sloan Award for Workplace Flexibility 2008 & 2009 AARP National Employer Team 2008 & 2009 AARP 50 Best Employers 2009 National Association of Female Executives Top 50 Companies th Most Integrated Health System in the Country 2009 Fortune 100 Next Goal Top 50 Companies Sloan Award Business Excellence Workplace Flexibility

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57 73/anon.nprmp3/npr/atc/2010/08/ _atc_19.mp3?orgId=1&topicId=1006&dl=1