Indranil Roy. Singapore

Transcription

1 Indranil Roy Executive Director Deloitte Leadership Future of Work COE Lead Singapore

2 FUTURE OF WORK. NAVIGATING DISRUPTION. 2

3 An Introduction Deloitte, in collaboration with Singapore Economic Development Board (EDB), has set up its first global Center of Excellence in Singapore to build new thinking, approaches and solutions for clients navigating the Future of Work. The future of work involves a much broader set of issues than digital only: Part of a larger set of transformations on the horizon such as: The growth of alternative workforce arrangements, including the open talent economy and crowds Growth of the Digital Enterprise The evolution of talent and customer markets based on pull rather than push requiring new capabilities Emergence of network and team based organizations Deliberate design of customer and employee experiences Accelerating use of robotics, cognitive technologies, and artificial intelligence in the workplace Understanding and managing the risks and costs of labor in business 3

4 7 DISRUPTION DRIVERS 4

5 2.6 billion+ smartphone users in the world 1 5

6 $500,000 in 2008 $22,000 today 5 6

7 35% UK 47% US 77% China 6 7

8 9x more in last 2 years 2 Major enabler of machine learning 8

9 Millennials 50% 3 25% global pop in Africa by Longevity Dividend 50 year careers 4 9

10 years: Half-life of skills 4.5 years: Average tenure in a job 8 10

11 US Contingent workers 40% by

12 UNPRECEDENTED CHANGE & OPPORTUNITY Technology is everywhere 2.6 billion+ smartphone users in the world 1 AI, Cognitive Computing, Robotics $500,000 in 2008 $22,000 today 5 Tsunami of data 9x more in last 2 years 2 Major enabler of machine learning 7 DISRUPTORS Jobs vulnerable to automation 35% UK 47% US 77% China 6 Diversity and generational change Millennials 50% 3 25% global pop in Africa by Longevity Dividend 50 year careers 4 Change in nature of a career years: Half-life of skills 4.5 years: Average tenure in a job 8 Explosion in contingent work US Contingent workers 40% by

13 REIMAGINING ALL DIMENSIONS OF WORK Work The type of work people will do in the Future. Workplace The structure and practices to enable people to create value in the Future. Workforce The portfolio of workforces, people and machines, on balance sheet and contingent workers and crowds 13

14 NAVIGATING THE FUTURE OF WORK Design of WORK and organization The Future WORKFOR CE WORKPLA CE of the Future CAPABILIT IES for the future New WAYS of WORKING RADICALLY OPEN AGILE BY DESIGN Navigate by strategic theme Navigate by dimension AUGMENT ED WITH SMART MACHINES Navigate by strategic priorities 14

15 NAVIGATING THE FUTURE OF WORK Design of WORK and organization The Future WORKFOR CE WORKPLA CE of the Future CAPABILIT IES for the future New WAYS of WORKING RADICALLY OPEN AGILE BY DESIGN Our people are able to experiment, fail fast, learn faster, and innovate with confidence. Navigate by strategic theme Case Studies Navigate by dimension AUGMENT ED WITH SMART MACHINES Navigate by strategic priorities 15

16 OUR SOLUTIONS 16

17 FUTURE OF WORK SOLUTION SET Our solutions help take clients from initial exploration to results-oriented action plans that reimagine and redesign the way work gets done. 1 Future of Work Strategy Labs Immerse in the Future of Work realities to understand their transformative impact on the business strategy. Understand ways to navigate the Future of Work themes and plan actions around the zones of impact. 2 Future of Workforce Planning Discover Deloitte s new approach to developing a future-forward workforce strategy that takes into account three key dimensions driving the Future of Work: what (automation), who (open talent continuum, where (workplaces and location) 3 Deep Dives Workforce Segment Redesign Exponential Professional / Actuary available now Dive into how to effectively conduct a wide-scale end-to-end transformation to a function or profession to redesign critical workforce segments (i.e., actuaries, nurses, Finance) by leveraging cognitive technologies, new talent options, and updating career and learning models 4 RPA and Cognitive Technology Pilots / Projects Understand and pilot RPA and Cognitive Technologies as a critical component of Future of Work strategies and initiatives. Learn about conducting an RPA and Cognitive pilot and roll out plan within the context of a FoW program. 5 Digital Organization, Leadership, Culture, Careers, Skills Explore the potential digital implications for the organization (e.g. networks of teams, link to Digital DNA), digital leadership, culture and ways of working (i.e. agile), careers, and upskilling / reskilling 17

18 OUR APPROACH & INITIAL PORTFOLIO OF SERVICES Future of Work Strategy Lab Immerse in the Future of Work realities to understand their transformative impact on the strategic business priorities of the organisation Awareness Additional Art of the Possible Labs Future of Workforce Planning Model anticipated economic impact of workforce optimization and set direction Deep Dive Labs Deep Dives Workforce Segment Redesign Redesign workforce segments / professions (e.g., Actuaries, Nurses) RPA and Cognitive Technology CAN COME EARLIER IN SEQUENCE AS DESIRED Animate Pilots & demonstrations 21 st Century augmented workforce integrated with robotics & cognitive automation and digital organization Digital Organization, Leadership, Culture, Careers, Skills Future of Work talent models / essential and enduring human skills Activate 18