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2 TABLE OF CONTENTS Company History... 3 Management Team... 4 Business Coverage... 5 Organisational Structure... 6 Capability Statement... 7 Company Information... 8 Mission Statement... 9 How We Deliver...10 Services Provided...11 Environmental Sustainability...12 Our Clients...13 Insurances...14 Memberships...15 References...16 Schedule Of Cleaning... Error! Bookmark not defined. DAS Pricing Schedule... Error! Bookmark not defined. 2 P a g e

3 COMPANY HISTORY Advanced National Services has been specialising in commercial cleaning since We currently care for many clients through-out Australia and have enjoyed ongoing growth and success for many years. We are experts in our field of hard floor cleaning, industrial cleaning, food preparation area cleaning, clubs, offices and showroom cleaning, 5 star hotel cleaning. Our contract retention is one of the best in the cleaning and services industry. We attribute this to our commitment to quality and therefore focus on delivering the best service at the best price. This keeps our clients happy. The management team has collectively more than 50 years experience in the industry. We therefore know what we are doing. 3 P a g e

4 MANAGEMENT TEAM Edward Klimowicz Managing Director As a business operator for many years, Eddie has been very successful in growing and developing small businesses. This is testimony to his strong work ethic and commitment to customer service. Ian Miller Chief Operating Officer Ian is an ex-british Army officer with a diverse background in a variety of industries. He has held senior positions in sales and operations with many large, international companies and oversees the operational elements of the business We foster a culture of learning and development so that our people are skilled to provide value for our clients. Nathan Putland Chief Financial Officer With a background in professional accounting, Nathan has worked with many small and large businesses. He is responsible for the develop-ment and implementation of business and management systems to reflect the changing environment of our company. Operational Support Throughout each state and territory, Advanced has senior operations managers and supervisors who are available 24 hours a day to provide the level of service required by our clients. These managers are experienced, qualified and capable of providing the best service across the entire country. 4 P a g e

5 BUSINESS COVERAGE Darwin North Queensland Townsville Mackay Western Australia _ Rockhampton Alice Springs Bundaberg Sunshine Coast Brisbane Country S.A. _ Country N.S.W. _ Gold Coast Tweed New England / Newcastle Perth _ Adelaide _ A.C.T. Sydney Country Victoria Melbourne Tasmania Advanced National Services has created a nation-wide network which is supported by a mobile management team. This enables us to provide services to almost any location in Australia. Our national office is currently in South East Queensland, with regional and state offices in many parts of the country. We are continuously building and developing our coverage so that we can offer a wider variety services to a bigger customer base. These economies of scale create efficiencies, aid innovation, and allow us to provide a better service at a competitive price. Our national coverage means that we can provide our services to many large businesses with sites and locations in any state or territory. This makes us flexible and dynamic so that our business can change and adapt with our customers needs and requirements. We are also keen to support small and local businesses, and always take an active part in the communities in which we operate. 5 P a g e

6 ORGANISATIONAL STRUCTURE Managing Director Chief Financial Officer Chief Operating Officer Office Manager National Cleaning Manager National Trolleys Manager National Fencing Manager Accounts Receivable Sales Manager Area Managers & Supervisors Area Managers & Supervisors Accounts Payable Operations Manager Administration Assistant Operations Manager Sales Manager Area Managers & Supervisors We maintain a simple and direct business structure so that reporting lines are immediate and timely. This ensures quick and reliable service 24 hours a day. It also provides for a functional, friendly team environment so that we can work together as a single support group. Advanced National Services operates as a corporate entity, ensuring professionalism and proficiency in everything we do. We also build teams, reward success and continuously look to improve how we do business. This is essential to providing a value-added service to our customers. 6 P a g e

7 CAPABILITY STATEMENT At Advanced National Services, we have the capacity and the capability to undertake contracts of various sizes and complexity. We also possess the experience and the expertise within our network to deliver the professional standard of service that our customers deserve. We have an acute appreciation of all tasks and carefully assess and develop an appropriate delivery method for each contract. This includes developing the appropriate staffing levels to ensure agreed specifications are met and that service levels exceed expectations. We also insist on using appropriate equipment and consumables so that productivity and safety are maximised. We have the technical and management capacity, as well as sufficient resources, to undertake any service within the stipulated timeframes as requested by our customers. Within our team, we have extensive experience in establishing and running large scale contracts, ensuring our employees understand the specialist nature of all requirements. Our people are well trained in this regard so that a strong customer focus is maintained. In addition to highly skilled staff, we also have a vast reserve of trained personnel available to assist as support for both short and long term engagements should the need arise. This labour force can be deployed readily. We believe that the content and quality of the references contained in this profile are testimony to the fact that we have the capacity and know-how as well as the resources to easily satisfy any cleaning needs. 7 P a g e

8 COMPANY INFORMATION Our Bank Westpac Banking Corporation Bay Street Southport Qld 4215 T: Our Accountant KPMG Level 11, Corporate Centre One 2 Corporate Court Bundall Qld 4217 T: Our Solicitors Fontgalland Lawyers Suite 2, Level Elizabeth Street Sydney NSW 2000 T: P a g e

9 MISSION STATEMENT Advanced National Services has developed the following mission statement: To create an exceptional team, giving quality service, helping our customers do what they do best. We believe in creating fun, energetic teams to drive value on a day-to-day basis which generates momentum towards our customer s objectives. This is built upon three pillars of success: integrity, customer focus and quality service. 9 P a g e

10 HOW WE DELIVER Advanced delivers its services by: Customising services based on client needs and expectations; Assuming responsibility for support services; Providing you with a variety of services and reports; Using an in-depth and professional reporting system; Creating the most cost effective service solutions; Establishing contract performance measurement criteria; Consolidating reporting systems; Careful selection of equipment and tools to ensure productivity; and Monitoring safety in all aspects of what we do. 10 P a g e

11 SERVICES PROVIDED Commercial Cleaning We provide professional maintenance cleaning for all types of commercial buildings and properties. Car Park Sweeping Cleaning and maintaining shopping centre car parks and body corporate sites. Carpet and Furniture Wet Extraction Utilising state-of-the-art technology. Industrial Floor Scrubbing and Polishing Window Cleaning Floor and Fire Damage Cleaning Building and Initial Cleans (Commercial Properties) Specialised cleaning crews available for cleaning services required after construction or renovations. Hard Floor Specialists We are experts in the service of stripping and sealing all types of floor surfaces. Grounds and Garden Maintenance Graffiti Removal Bed Care & Cleaning Using special techniques, we can sanitise and clean hotel pillows and mattresses to remove stains and pests. Value Added Services Security, consumables, hygiene services (and products), waste removal and pest control. 11 P a g e

12 ENVIRONMENTAL SUSTAINABILITY Advanced National Services is committed to being an environmentally sustainable organisation. This has led to our independent accreditation as a green business and reflects our social and ethical responsibility. We are proud to have achieved the Gold status as an environmentally sound business from the independent auditing group GreenBiz Check. As an accredited company, we continuously strive towards world s best practice when it comes to being environmental smart and minimising our carbon footprint. We are conscious of this on a day-to-day basis. 12 P a g e

13 OUR CLIENTS We currently provide a variety of services to many clients around Australia. These clients range from small businesses to large, international companies. Some of our clients include those in the following industries: Hotels and Resorts Supermarkets Defence Housing Shopping Centres Corporate Offices Public & Private Schools Child Care Centres Vehicle Showrooms & Dealerships Manufacturing Warehouses & Facilities Logistic & Distribution Warehouses Government Offices & Centres Retail Store Outlets Airports Hospitals & Clinics Body Corporates Gyms Clubs & Pubs 13 P a g e

14 INSURANCES Public Liability C&I Insurance Services/Lloyds of London Policy No.: E Insured Amount: $20 million Coverage: Australia wide Broker: East West Insurance Renewal Date: 31 March 2015 Workers Compensation WorkCover Policy No.: WNA Renewal Date: 30 June 2015 Equipment QBE Commercial Policy No.: 02 A GEN Coverage: Australia wide Broker: East West Insurance Renewal Date: 31 March 2015 Motor Vehicles CGU Policy No.: 24F Coverage: Australia wide Broker: East West Insurance Renewal Date: 31 March P a g e

15 MEMBERSHIPS Master Builders Association (MBA) Housing Industry Association (HIA) Property Council of Australia Facility Management Association of Australia Institute of Business Leaders 15 P a g e

16 REFERENCES Goodstart Early Learning Fiona McConnell T : Redland City Council Peter Honeysett T : Gympie City Council Naomi Lally T : Links Hope Island Ivan Knott T: Gold Coast City Council Rebecca McKelvey T: P a g e

17 ABN PO Box 699 Beenleigh Queensland 4207 T: F: E: 17 P a g e