Role Description Inspector

Transcription

1 Role Description Inspector Cluster Department/ Agency Division/ Branch/Unit Finance, Services & Innovation Department of Finance, Services & Innovation (DFSI) Better Regulation SafeWork NSW Classification/Grade/Band Inspector 1/3 ANZSCO Code PCAT Code Date of Approval June 2015 Primary purpose of the role Support the identification, planning and delivery of work, health and safety (WHS), wellbeing, workers compensation and return to work (RTW) strategies through the provision of general information, advice, assistance, education, compliance & enforcement services that contributes to the reduction of harm and or improved support for injured workers in NSW workplaces. Key accountabilities Participate in the development, delivery and evaluation of SafeWork NSW s risk-based prevention and response programs, which includes activities such as workplace visits, verification activities, and audits ensuring customer service standards and specified timeframes are met. Conduct presentations, workshops, advisory services and participate in forums to engage customers, stakeholders and industry to achieve better standards in WHS, wellbeing, workers compensation and RTW. Identify, investigate and address issues of non-compliance with legislation and recommend / direct appropriate strategies to secure compliance. Respond to fatality, serious injury and high risk incidents, including participation in the after hours emergency response service to address workplace health and safety risks. Provide practical, technical and operational advice to co-regulators, other government agencies and internal business units. Prepare accountable records to ensure compliance with legislation and communicate outcomes to relevant customers. Maintain up-to-date knowledge and understanding of relevant legislation and associated guidance material, policy and procedures. Key challenges Engaging workplaces to improve WHS, wellbeing, workers compensation and RTW performance and compliance, given the diverse levels of commitment and understanding across New South Wales. Identifying and applying a mix of positive motivators, compliance monitoring and sanctions to encourage and secure compliance. Role Description Inspector 1/3

2 Presenting practical technical advice and assistance consistent with legislation, policy and procedures, in a way that is easily understood by workplaces and industry whose expertise is in other fields, particularly when related to legislative interpretation. Key relationships Who Internal Manager Work Team Customer Other Better Regulation business units Why Keep informed, advise, receive guidance and instructions Participate positively in discussions and decisions regarding personal performance and issues relating to business unit operations Participate in meetings to share information and provide input on issues Contribute to the business unit objectives Manage the flow of information, seek clarification and provide advice and responses to ensure prompt service delivery and resolution of issues Analyse and respond to queries and provide solutions where possible, or redirect query to relevant area Support and work alongside other BRD business areas to maintain effective relationships External Customers/ Stakeholders Address/respond to queries where possible, or redirect relevant party for review and resolution Provide practical, technical and operational expertise and advice Develop and maintain relationships to facilitate delivery of integrated WHS, wellbeing, workers compensation and RTW practices Contribute to a customer -focused approach to service delivery i.e. professional standard delivering a quality service in a timely manner. Role dimensions Decision making This role has autonomy and makes decisions that are under their direct control. It refers to a Manager decisions that require significant change to program outcomes or timeframes or are likely to escalate or require submission to a higher level of management. This role is fully accountable for the delivery of work assignments within legislative requirements, on time and to expectations in terms of quality, deliverables and outcomes. Reporting Line Various Role Description Inspector 1/3 2

3 Direct reports Nil Budget/Expenditure As per DFSI Financial Delegations Essential requirements Diploma in Government (Workplace Inspection) or willingness to complete within first 12 months of employment. Satisfactory criminal record check Satisfactory medical assessment re: capacity to manage the physical and psychological impacts of the inherent duties of the position Regular Intra-state travel Hold a NSW C class drivers licence Capabilities for the role The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability Framework is available at Capability summary Below is the full list of capabilities and the level required for this role. The capabilities in bold are the focus capabilities for this role. Refer to the next section for further information about the focus capabilities. NSW Public Sector Capability Framework Capability Group Capability Name Level Display Resilience and Courage Act with Integrity Manage Self Value Diversity Communicate Effectively Commit to Customer Service Work Collaboratively Influence and Negotiate Deliver Results Plan and Prioritise Think and Solve Problems Demonstrate Accountability Role Description Inspector 1/3 3

4 NSW Public Sector Capability Framework Capability Group Capability Name Level Finance Technology Procurement and Contract Management Project Management Focus capabilities The focus capabilities for the role are the capabilities in which occupants must demonstrate immediate competence. The behavioural indicators provide examples of the types of behaviours that would be expected at that level and should be reviewed in conjunction with the role s key accountabilities. NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators Personal Attributes Act with Integrity Relationships Commit to Customer Service Results Deliver Results Business Enablers Project Management Represent the organisation in an honest, ethical and professional way and encourage others to do so Demonstrate professionalism to support a culture of integrity within the team/unit Set an example for others to follow and identify and explain ethical issues Ensure that others understand the legislation and policy framework within which they operate Act to prevent and report misconduct, illegal and inappropriate behaviour Take responsibility for delivering high quality customer-focused services Understand customer perspectives and ensure responsiveness to their needs Identify customer service needs and implement solutions Find opportunities to co-operate with internal and external parties to improve outcomes for customers Maintain relationships with key customers in area of expertise Connect and collaborate with relevant stakeholders within the community Complete work tasks to agreed budgets, timeframes and standards Take the initiative to progress and deliver own and team/unit work Contribute to allocation of responsibilities and resources to ensure achievement of team/unit goals Seek and apply specialist advice when required Plan and deliver tasks in line with agreed schedules Check progress against schedules, and seek help to overcome barriers Participate in planning and provide feedback about improvements to schedules Role Description Inspector 1/3 4

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