CULTURAL COMPETENCE FOR PREVENTION PROFESSIONALS

Transcription

1 CULTURAL COMPETENCE FOR PREVENTION PROFESSIONALS Wednesday, December 16 th, :00-3:30pm Presented by Alfredo Hernandez Chavez MassTAPP TA Provider Webinar hosted by Education Development Center

2 Objectives Understand basic principles of cultural and linguistic competence Enhance your skills as a cultural broker and explore how to work effectively with diverse populations in your community. Consider how you can apply these principles and skills to address specific challenges in substance abuse prevention.

3 Activity: Stereotypes Build awareness of collective negative and positive stereotypes, and how they manifest in us. Wedding Youth 3

4 What is Cultural Competence? Cultural and linguistic competence is a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals that enables effective work in cross-cultural situations. Competence implies having the capacity to function effectively as an individual and an organization within the context of the cultural beliefs, behaviors, and needs presented by consumers and their communities. Definition (Adapted from Cross, 1999) 4

5 What is Linguistic Competence? The capacity to communicate effectively, and convey information in a manner that is easily understood by diverse audiences including; persons of limited English proficiency, those who have low literacy skills or are not literate, individuals with disabilities, and those who are deaf or hard of hearing Linguistic competence requires capacity to respond effectively to the health and mental health literacy needs of populations served Have policy, structures, practices, procedures, and dedicated resources to support this capacity Definition (National Center for Cultural Competence, Georgetown University, Washington, D.C.) 5

6 Dimensions of Diversity Education Age Sexual Orientation Race Gender Ethnicity Physical function Family status Personality Language Socioeconomic background Religion Geography Mental function Work experience Title Citizenship Birth order 6

7 Values Community Cooperation Love Inclusion Family Education Diversity Freedom Choice Connection Consciousness Spirituality Equity Sharing Joy/ Fun Integrity 7

8 Developmental Model of Intercultural Sensitivity Dr. Milton Bennett of the Portland (Oregon) - based Intercultural Communication Institute has developed tools to help managers and employees rise to these challenges. In 1986, Bennett created the Developmental Model of Intercultural Sensitivity, which shows a progression of stages people may go through in developing intercultural competency. 8

9 Stages of Change 9

10 Bennett Model of Cultural Competence Ethnocentrism to Ethnorelativism of resistance to openness Adaptation Integration Denial Defense Minimization Acceptance

11 Cultural Competence So what s your role as a?

12 Cultural Brokers The various roles/functions of cultural brokers may include: Liaisons Gatekeepers Cultural guides Mediators Partnership 12

13 Cultural Brokers Their competence ideally include but is not limited to: Awareness of their own culture and others as well as the social and political factors affecting the communities they serve Knowledge of values and beliefs associated with the individuals and communities they serve Skills beyond language and interpretation skills, considering what is the best way to communicate verbally and in writing 13

14 Five Elements of Cultural Proficiency 1. Awareness and acceptance of differences 2. Self-awareness of individuals or groups and organizational culture 3. Understanding the dynamics of difference 4. Integration of cultural knowledge with individuals and systems 5. Adaptation of diversity 14

15 Stumbling Blocks Assumptions of similarity Language differences Nonverbal misinterpretations Preconceptions and stereotypes Tendency to evaluate High anxiety 15

16 Building a Diverse Coalition 16

17 Prevention Coalitions: Practices for Increasing Diversity What are the issues that a coalition might face? How can they address these issues? 17

18 Questions? Comments? For any questions you have, you can use the chat pod to the left or press *# on your phone to be unmuted 18

19 Overcoming Communications Challenges Maintaining self awareness and your knowledge of community norms Ongoing personal reflection in the continuum of cultural competence Ongoing review of your role as provider and your working relationship with community/group gatekeepers Ongoing review and evaluation of dimensions of diversity within the group/community individuals Apply what you have learned in coalition building work to the strategies you implement Maintaining self awareness of the shifting cultural norms, hearing from the segments of the community that are being targeted (focus groups? Community gatekeepers?) 19

20 Creating and Maintaining an Environment of Inclusion, Influence and Community Greater productivity and achievement Constructive thinking skills Social competence Motivation Social support Psychological health Self-esteem Positive interpersonal relationships Intergroup relationships 20

21 Summary The presented information is only a skeletal framework to introduce providers to the complex issues to Cultural and Linguistic Competence Providers can help their communities/individuals by understanding their struggle and creating a safe and supportive, and understanding environment 21

22 Thank you for your Participation! Please click on the link below to fill out a quick evaluation for this webinar! If you have any questions that were not answered during the webinar, please contact Alfredo Hernandez Chavez at ahernandez@edc.org or at (617) A recording of this webinar as well as supporting materials will be available on our website a separate will be sent out with that link!