Premium Event Staffing Welcome Packet

Transcription

1 Premium Event Staffing Welcome Packet Please read through all the documents. It will give you more information on our company and allow you to be eligible to be part of our team. Most of the information is for you; however, you will need to submit portions of the information to get paid. We generally can pay you within 72 hours of the event. We use either Zelle or PayPal. For more information on both programs, please visit or If you have any question, please call or

2 Code of Conduct Please note that a violation of any of these codes listed below will result in the forfeiting of any payments current and future. Also, you may be held legally liable for any damages caused by the violation due to your breach of our Codes of Conduct. CODES OF CONDUCT: 1. Drinking of any alcoholic beverages before or during an event. This includes fake shots 2. Smoking of any kind before or during an event 3. Cell phone usage during the event. If you must use your cell phone, please step into a bathroom 4. Going missing for more than 20 minutes during an event, (without approval of the client or Captain) 5. Leaving a shift prior to the completion of your hours (without approval of Premium Event Staffing). 6. Being confrontational or aggressive with anyone at the event. This includes; other team members, guests, and clients. 7. Not being in the proper uniform and/or a dirty uniform 8. Breaking or stealing any event supplies and/or items at the event. 9. Failure to complete the contractual time of your event. 10. Being involved in any illegal activity. We follow up with clients after each event, so it is our hope to always receive positive remarks. If any of the above areas are listed in the feedback, we will share it with you. You will be paid once the feedback is received from the client. This is usually accomplished within 72 hours of the event. We are excited to have you be part of the contract staff at Premium Event Staffing, and we hope to have a long-lasting relationship with you. If you do not agree with the content of this policy, please notify David immediately at david@premiumeventstaffing.com and we will remove you from our database.

3 Independent Contractor: What Does it Mean? We wanted to let you all know what your status is with Premium Event Staffing and how you can be better educated when it comes to Contract Work. All staff members are Contract Workers. This means, you are responsible for reporting all your payments received by us to the IRS on your tax return. If your contract pay exceeds $600 in any calendar year, you will receive a 1099 from us at the end of the year. This income must be reported on your taxes. If it is under $600, then you are responsible for tracking your payments and reporting that income. We also recommend that you contact your insurance company and purchase a Workmen's Compensation Policy. It shouldn't cost you much and it will help you should you get hurt at an event. Many of our clients do not carry that for you and as an Independent Contractor, you should carry that on yourself. Finally, as an Independent contractor, you should create an LLC or other legal entity for all contractor payments you receive from all sources. Here is a link to the IRS website to help you understand this better. If you have any questions, please direct them to your accountant or attorney.

4 How To Secure More Events 1. Being Available a) One question that you all are probably thinking is, How do I get picked more for events? The following are the criteria that we look for during event selection: If you respond to an event but are not chosen, keep that time slot open. Clients frequently make changes to their order or emergency situations can arise with staff. This opens up opportunities for you to step in last minute to fill the open spot. Being adaptive and available to help in these situations is a sure fire way to be picked for more events moving forward. 2. Client Feedback a) After every event, we interview the client. The interview gives us information that we use to adjust policies and procedures to help us provide a more positive customer experience. The client gives us feedback on wardrobe, attendance and tardiness, attitude, and level of skill. i) Getting an exceptional rating from the client is a quick way to getting more events. 3. Attitude b) We are in the business of serving people. Sometimes it requires us to make a conscious effort to be extra nice in the face of stressful situations. A nice demeanor, smile, and helpful disposition goes a long way towards getting more events. 4. Attendance and Punctuality c) When you confirm the final details of an event you are making a commitment to being there and being on time. By the time you receive the final details you should have all your affairs in order like childcare, transportation, etc. Outside of a true emergency you are expected to be at the event. d) The expectation is that all staff are on site and ready to work no later than 15 minutes prior to their shift start time. To meet this expectation, you must have a plan for travel time and parking. This plan may require conversations with the client on private events or the captain at a catering event. e) Making a commitment to being present and on time, ready to work is another fantastic way of ensuring that you are chosen for more events.

5 f) If you respond to an event but are not chosen, keep that time slot open. Clients frequently make changes to their order or emergency situations can arise with staff. This opens up opportunities for you to step in last minute to fill the open spot. Being adaptive and available to help in these situations is a sure fire way to be picked for more events moving forward. 5. Wardrobe g) Being in proper dress is not only a policy but it is a representation of the level of your professionalism. You not only represent the Premium Event Staffing brand, but you represent the client that hired us. Professional image is what ultimately gets us more events which results in more hours for everyone. Our goal is for everyone to be in perfect uniform so that we present one image, one team, one brand. Achieving this goal will net you more events and more money. h) Perfect uniform consists of black slacks, not jeans or leggings. Perfect uniform also includes a black, long sleeved, button down shirt. Also, a part of this uniform is black socks and black shoes. The shoes must be all black. Tredsafe Kitch Unisex Slip-Resistant Work Shoes are the preferred choice. They can be purchased at Walmart or Payless. A long black tie and all black bistro apron round out the ensemble. Refer to the Where to Find Uniforms handout for purchasing info. 6. Communication i) Communication is the center of dependability. Proper communication allows us to build trust. Part of our selection process is determined by whether we believe the potential staff member will be easily reachable for any event changes or to confirm attendance and punctuality. To make a long story short, if you are on an event you need to be reachable. If we make several failed contact attempts, we will have to make staffing changes. Overall, the reality of the situation is that we choose individuals to staff events based upon how easy they make it to do our jobs. If you regularly require minimal supervision, are in perfect uniform, are always dependable, have a strong work ethic, communicate well, have a positive attitude, and are on time; you will be chosen to work more.

6 Where To Find Uniforms First, we'd like to thank you all for your hard work and dedication to client satisfaction at our events. Since we have several newer team members, we thought it might be helpful to know the best place to purchase uniform items. Our standard uniform is black slacks, black long sleeved and collared button-down shirt, all black shoes and socks, a long black tie, and black apron. To purchase the ties and aprons that are approved you will want to go to Duman's. It is located at: 438 E. Colfax Ave., Denver, CO There are two sizes of aprons. The 1/2 bistro and the full bistro. All items are about $10. Shoes can be purchased at either Walmart or Payless. They must be all black. Look for the Tredsafe Kitch Unisex Slip-Resistant Work Shoe. Hopefully this information is helpful to you all and we look forward to seeing you at the next event in your new uniforms.

7 Payment information Full Name: Address: City: Zip: Social Security # (Needed for 1099 tax form) - - Payment Preference (check one): Zelle: QuickPay through PayPal: