State College of Florida, Manatee-Sarasota Job Description

Transcription

1 Job Description Job Title: Reports to: Vice President, Student Services & Enrollment Management FLSA Status: Exempt Level: 217 Position Class: Job Summary: The Director of Financial Aid is responsible for the management, administration, and strategic direction of all financial aid programs, departments, and services offered by the College. The Director provides leadership for the packaging, delivery, and implementation of federal, state, and institutional student financial aid programs; coordinates and oversees audits, compliance reviews and account reconciliations; and ensures institutional compliance with relevant regulations and statutes. The Director also oversees federal work study and supervises Veteran s Services. NOTE: Job descriptions and essential functions are subject to change due to advances in technology, utilization of work force, and other factors which may impact the College s need to modify position requirements. Essential Duties and Responsibilities: The following listing of essential job duties indicates the general nature and level of work required in this job. This is not designed to be a comprehensive listing of all the activities, duties, or responsibilities that may be required in this job. Individuals assigned to this job may be asked to perform other duties as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of the job. Applicants will be asked to perform all of the following duties: 1. Provides oversight to all financial aid and veteran s services functions. Prepares student expense budgets and yearly forms. 2. Recommends, interprets, administers and updates financial aid policies ensuring compliance with appropriate federal, state, and local laws and regulations. 3. Prepares all federal, state, and institutional reports in an accurate and timely manner. 4. Ensures students are awarded correctly and the funds are applied properly and timely to the students accounts. 5. Prepares and implements annual department assessment plans. 6. Supervises, evaluates, and coaches financial aid and veteran s services staff. 7. Coordinates the development, implementation and maintenance of automated financial aid systems with the College IT staff and regulatory agencies. 8. Coordinates collaborative operational functions between various administrative units; Job Description, Revised 7/2018 Page 1 of 5

2 specifically IT services, Educational Records, Cashiering, and Finance to ensure effective, efficient, and accurate disbursement of financial aid funds. 9. Represents and interprets financial aid programs and issues for the College. Collaborates with Enrollment Services and Enrollment Operations to deliver financial aid programming to high schools and recruitment events. 10. Develops and monitors the financial aid department budget. 11. Remains current regarding all federal and state regulations pertaining to financial aid programs. 12. Member of the Enrollment & Student Affairs Executive Management Team. 13 Performs other duties as assigned. Job Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Masters degree in business administration, public administration, social sciences, or a closely related field from an accredited university; and at least five (5) years of progressively responsible experience at a supervisory level in financial aid, preferably at a state or community college; or equivalent combination of education and experience. Banner ERP experience is preferred. Expected Knowledge and Abilities: Comprehensive knowledge of all financial aid programs, needs analysis, EDE and other computer applications/data systems. Demonstrated profiency in management of financial aid need analysis and packaging; interpret federal and state regulations pertaining to financial aid; demonstrated analytical skills; ability to gather and compile data and prepare reports; ability to perform duties under the pressure of deadlines and other administrative demands; ability to work with and effectively communicate to students of diverse cultural and socioeconomic backgrounds. Supervisory Experience: Five years of direct supervisory experience in financial aid, including responsibility for hiring, firing, performance management, training and coaching is required. Language Ability: Ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents. Ability to respond to technical questions and/or complaints from College leadership, customers, regulatory agencies, or members of the community. Math Ability: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such Job Description, Revised 7/2018 Page 2 of 5

3 as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to work with formulas, scientific equations, graphs, musical notes, etc. Computer Skills: Third party software programs, word processing, spread sheet; database, ERP/SIS, and other PC based applications. Certificates and Licenses: None required. Responsibility for People and Property: Supervises Financial Aid staff. Responsible for the receipt of $8.6 million in student loan checks and $1.5 million in scholarships checks annually. Responsible for all office furniture, equipment, computer hardware, software and office supplies. Responsibility for Communication: Internal Contacts: Routine contact with all levels of SCF staff. Routine contact with SCF students. External Contacts: Routine contact with federal and state funders. Occasional contact with state and internal auditors and scholarship donors, and secondary school partners. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is routinely required to sit, use manual dexterity, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, and stoop, kneel, crouch or crawl. The employee is occasionally required to lift up to 10 pounds. Special vision requirements are close and color vision and ability to adjust focus. Job Description, Revised 7/2018 Page 3 of 5

4 General Performance Standards and Expectations: In addition to satisfactory performance on all of the essential job duties and responsibilities for this job, all employees must fulfill the following basic performance expectations: 1. Mission and Goals: Each employee is expected to know the College s mission and goals. 2. Service Excellence: All employees will strive to provide outstanding service excellence to everyone they serve including students, the community, and fellow employees in accordance with Pride in Excellence standards as listed: RESPECTFUL Act in a courteous manner Actively listen to gain full understanding Demonstrate awareness of everything speaks Show empathy and caring RESPONSIVE Approach people in an inviting and pleasing manner Take ownership of actions and decisions Plan, anticipate, and be forward thinking Answer and return phone calls and s Use proper communication etiquette Banish the phrase not my job Provide assistance to all inquiries and follow through ACCURATE Do it right the first time Be knowledgeable of product and how it interfaces with others Ask probing questions Use resources effectively and efficiently COLLABORATIVE Participate in teams Develop team skill sets Learn available resources to be responsive to your constituents Develop internal and/or external connections 3. Grooming and Appearance: employees are expected to maintain a neat and professional image at all times. When issued, College personnel must wear uniforms, and maintain a neat, clean, and well-groomed appearance. 4. Safety Awareness: employees are expected to work diligently to maintain safe and healthful working conditions, and to adhere to proper operating practices and procedures designed to prevent injuries. Employees are required to wear personal protective equipment as provided. 5. Attendance Standards: employees are expected to attend their work assignments and schedules at all times, in accordance with College Rules and Procedures. Job Description, Revised 7/2018 Page 4 of 5

5 6. Training: employees are expected to attend College-provided training sessions and meetings when deemed necessary. 7. Continuous Improvement: employees are expected to give attention to continuous assessment and improvement of the position s assigned set of duties and responsibilities. Approvals: This job description has been reviewed and approved by the leaders whose signatures appear below. Title Signature Date Preparing Manager Department Budget Manager Area Vice President Director, Human Resources Job Description, Revised 7/2018 Page 5 of 5